Partners Capital Group’s earns a 1.6-star rating from 19 reviews, showing that the majority of clients are dissatisfied with financing solutions.
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Working with PCG was super easy!
Working with PCG was super easy! I was in a tough spot with my bank and almost lost out on a big discount for my equipment. But PCG came through and got me approved and paid my vendor in just 3 days. I'm so grateful for their help!
I worked with Partners Capital for construction equipment and they never let me down
I worked with Partners Capital for construction equipment and they never let me down. Approvals were quick and they even helped me get a tough credit approved. They even approved a 2 month old start up. My rep, Vince DePietro, is the best. I highly recommend Vince and Partners Capital.
Partners Capital Group helped me out when no one else could
Partners Capital Group helped me out when no one else could. They got the deal done so fast and their customer care was amazing. Partners Capital Group was really professional and helpful. I'll definitely be back for my next truck soon! Thanks so much, Partners Capital Group, for all your hard work. I really appreciate it!
I wanna update my review but I don't know how
I wanna update my review but I don't know how. I wanna give them less than 1 star, it's been 6 months and I'm still trying to fix my problem with Partners. They said they'll give me my money back and Christian will "push the refund through" but nothing happened. If you have problems with Partners, try contacting your State Attorney General's office 'cause that's where they told me to go.
I got scammed
I got scammed. I thought I was getting a lease purchase with a dollar buy out, but it turned out to be a lease with a fair market value buy out. This means I'll end up paying more than twice the original price of the machine. They started taking out more than double my monthly payment right away. And what's this interim rent nonsense? Apparently, I have to pay extra just to wait for my machine to arrive. But that money doesn't even count towards my crappy agreement. It's still early in the process, but I haven't heard anything about getting my overpaid funds back or changing the terms, even though the loan guy promised it would be a dollar buy out.
This company is so unorganized and unprofessional
This company is so unorganized and unprofessional. We used Partners Capital for $15,000 worth of equipment for our business. Fast forward 5 years later to the end of our term agreement with them. We opted to pay off our equipment 3 months earlier than anticipated in which we only owed around $2,000 plus the $1 buy out that they told it it would cost to keep the equipment. We called multiple times to request and process pay-off but each time we called, we were left on hold for over 45 minutes with no answers. 2 weeks later we received an email stating that if we wanted to pay them off we would have to pay a new total of $14,000. How is this even possible when we only borrowed $15,000 in the first place on top of having paid them over $30,000 in the last 5 years! This company should be ashamed of themselves! Don't make the mistake that many others have by working with this company.
I financed a trailer through Partners Capital Group
I financed a trailer through Partners Capital Group. The guy I worked with, ***, said I should finance instead of leasing so I wouldn't pay double the cost. He said if I paid off early, I'd only have to pay 3% of the remaining amount. But he lied. After my first payment, I asked for a payoff quote and it was around $22,000. I called *** from a different number, but he didn't answer. I told him my payoff amount, but he never called back. Their accounting department emailed me, but they confirmed the payoff amount. I told them to take the trailer back. They said I could get a discount after 18 payments, but they didn't say how much. Don't trust this company. Don't work with them or finance through them.
I secured a loan with Partners to purchase equipment in February
I secured a loan with Partners to purchase equipment in February. The loan was originally for the equipment + tax and I was approved for this amount. I later find out that Partners can't provide payment for the tax on the equipment and can only do the balance, which is fine since they said they will provide an addendum to modify the loan to be for only the equipment. It's now May and they have never provided the addendum. So I am paying for a loan that is equipment + tax when I should only be paying for the equipment. I have tried to phone call & e-mail Partners but no one responds. Seek a loan elsewhere.
The complaint has been investigated and resolved to the customer's satisfaction.
To put it nicely, Partners Capital Group are liars and crooks
To put it nicely, Partners Capital Group are liars and crooks. Only do a deal with them if you want to be taken to the cleaners. Financed a piece of equipment at a high rate of interest, paid it on time and in full, and then they started pulling payments from my account without my knowledge or authorization because my lease had "renewed". They told us we could do a $1 payoff at the end of the lease in order to get the title but I did not make sure I got that in writing so I ended up paying $10,000.00 more. Christian Jaugegui told me he would return the payment they stole but once he got the additional 10,000.00 refused to refund it. Should be able to leave a zero star rating for companies like this one.
Hello I am ILYAS SHAIKH, MD I own a domain name theopenwar.com which will take some time to make it ready but here is my first indirect post
Hello I am ILYAS SHAIKH, MD I own a domain name theopenwar.com which will take some time to make it ready but here is my first indirect post. About 5 years ago, we leased an equipment and paid it off by using Byron Mawr . First thing is that Partners Capital Group (PCG) is a deceptive name to attract victims. They are in reality a group of middle men (Pure Crook Group) to set them up with financiers. When they set our account with the lender they kept a copy of our Business account Lease was completed and matured with the real lender. A month after the completion Partners Capital Group took $471 from my account. Despite being a bunch of PCG, they did not realize that we had changed the Bank account to make payments to real namk and these crooks used the old account info to scam me. I caught them on time and made a good noise to call them back and they said "it was an error" People in real life it can never be an error. Its a pure scam. Its not money, its their work ethics. I will upload all the proof at theopenwar.com and I am willing to go to any court to prove that its absolutely impossible to withdraw money from that account without bad intention and that's exactly what this PCG did.
The complaint has been investigated and resolved to the customer's satisfaction.
Partners Capital Group Complaints 9
Had a loan with Partners Capital
Had a loan with Partners Capital. They was takin' the payment outta my account. I paid it off, but they still takin' money outta my account randomly.
This company is not good, they are scamming everyone
This company is not good, they are scamming everyone. Don't trust them, especially the sales people. I got a finance from them for $13,000 and when I called a month later to pay it off, they said I signed a lease agreement. I didn't see that when I signed. I have emails that say it's an equipment finance. I don't know what to do. They want $59,000 to pay it off. They only lent me $13,000. I don't know how they are still in business if they do this to every customer. I saw other reviews where they did the same thing to other people. My lawyer will contact them and I will take legal action.
We made a deal with Partners Capital Group on October 26 to finance around $45,000 for equipment
We made a deal with Partners Capital Group on October 26 to finance around $45,000 for equipment. The contract stated that we would have 6 months of deferred payments of $99.00, followed by 36 payments of $1247.93. We signed the contract and sent over our sales tax exempt and certificate of insurance policy. However, we found out that they have been charging us extra for "their insurance" since day one, which was $41.54, and an additional $140.54 on the 7th month, which was not agreed upon. They have also been charging us sales tax of 7%, which totals $1335.29 for the last 7 months. We want a refund of the sales tax credit and the additional month charge of $140.54, which totals $564.49. We have sent multiple emails with our sales tax exempt and certificates of insurance, but we have not received any response.
Is Partners Capital Group Legit?
Partners Capital Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Partners Capital Group. The company provides a physical address, 7 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Partners Capital Group has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Partnerscapitalgrp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Partnerscapitalgrp.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Partnerscapitalgrp.com you are considering visiting, which is associated with Partners Capital Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- While Partners Capital Group has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Partnerscapitalgrp.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The partnerscapitalgrp.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Partners Capital Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I got a loan from Partners Capital Group in March for $46,558.76 to buy equipment from a vendor
I got a loan from Partners Capital Group in March for $46,558.76 to buy equipment from a vendor. But Partners said they gave me the wrong amount and would refund me the difference of $2,738.76 + interest instead of reducing the loan to $43,820. I agreed, but they still haven't given me the refund. It's been ongoing since March and not fixed yet. So now I'm paying for a loan of $46,558.76, but only $43,820.00 was used to buy my equipment. The $2,738.76 is still with Partners Capital Group, and I'm paying principal and interest on it.
I used to have a biz that had insurance and copiers from Ricoh
I used to have a biz that had insurance and copiers from Ricoh. Partners Capital Group financed the copiers through Financial Pacific Leasing. But then COVID came and I had to close the biz and retire. I tried to talk to my account manager but he ignored me. I was sick and only made partial payments. I got help from my ex-partner's son who works at Ricoh and we talked to someone at Financial Pacific Leasing. They were nice and helped us figure out how much to pay. But when I asked for emails to confirm the payment, they said no. And now they took money from my checking account even though I already paid them!
I needed a 30k loan to buy my big truck for 176k
I needed a 30k loan to buy my big truck for 176k. I paid 146k and Partners Capital Group agreed to carry the 30k loan. I agreed to pay 1800.00 a month for 24 months, which would be a little over 40k with interest in 2 years. I paid it back and called to ask when I would receive the title to my truck. Chris, the portfolio manager, called me back and said I signed a lease agreement with them and they own the truck. He said I could buy the truck for a fair market value of 150k. I thought it was a joke. He called back a few hours later and offered me 50k lump sum by the end of October or 65k paid in 18 monthly payments. Or they could come get their truck and I had to decide by 10/16. We had multiple conversations back and forth by email and phone, but they never mentioned a lease. The paperwork they sent me was a lease agreement, which they kept telling me was for funding, not a lease. Who in their right mind would agree to that? Please fix this, it's absolutely ridiculous.
I got a problem with four different companies
I got a problem with four different companies. Back in January , I rented a Dexis Platinum Sensor to take digital x-rays at my office at ***. Dexis made it, Henry S Dental sold it, and I signed a lease with Partners Capital Group for 48 months. I talked to Jack A at Henry S and they say they didn't sell it even though they're named in the lease. Roberto R from Dexis told me I could buy the sensor for one dollar when the lease was up, and he just confirmed that again. Partners Capital took money out of my bank account, and BERWYN FINANCIAL SERVICES CORP did too, even though they're not mentioned in the lease. Plus, they charged me $12 a month for insurance, but I couldn't find that in the lease. The lease says I have to tell Partners Capital what I want to do 90 days before it's up, and then I can buy it for market value, not one dollar. They also say they can keep the lease going for another year, and they did that without telling me and for over $200 a month.
Me, a doctor, needed money for a C arm or fluoroscopy machine
Me, a doctor, needed money for a C arm or fluoroscopy machine. They said the APR was gonna be 4% and when they sent the papers to sign, I trusted everything we talked about in emails and verbally. In the document, they just put "the interest rate can be easily calculated from the monthly payment" and never put a value there. I trusted the agreement and signed in good faith. After I started paying, my accountant checked the rate and payments and told me I was hoaxed. The equipment was about $74K and the real APR was 6.89%, not 4%. We paid almost $1,500 a month since September , and when we realized, we contacted the company, but they were hard to reach. They refused to give us an amortization schedule and sold the loan to another company without telling us. I tried to correct the APR and terms, but they never answered. They said "Sir, you signed the papers". They played with my good faith. My bank agreed to refinance for an APR of 3.99%. They sent a cipher of $82K, that's $8,000 of accrued interest in less than 6 months! Bad business practices. I have copies of those emails where they say what the APR is and the initial terms.
I talked to this company for months about financing my equipment
I talked to this company for months about financing my equipment. Once I got the paperwork, they were pressuring me to sign it and get it back to them. After the initial payment/paperwork was set up, I got a call saying the original bank was backing out but that they would pick it up in house. However, my payments would be $200 a month higher but not to worry because I could refinance after a year. Since all we had spoken about was financing and part of the initial paperwork I signed listed my company as the purchaser, I never assumed what had been sent to me was a lease agreement. It took over a year to get the trailer. I was never sent a finalized copy of the paperwork. Still not realizing it was a lease, when I got the tag for my food trailer, I paid the sales tax on it ($1722) but via the "lease agreement" I don't technically own the trailer and wasn't the actual purchaser (so why was I being charged the taxes when supposedly Partners Capital had paid taxes on the trailer when they purchased it?) Along with my ridiculous payments to them, I'm being charged taxes in my monthly payments (totalling $1780 a month). I've tried multiple times to get the tax situation resolved and to find out why I was sent a lease but no one will get back to me or take my calls. Albeit, I should have read through the paperwork better before signing anything but I really feel this company has acted in bad faith, looking to take advantage of anyone who buys into their deceit. The equipment I thought I was financing for $26500 will end up costing me over $60000 by the end of their three year lease and I still won't own the trailer at the end of it all. I run a small business in one of the poorest counties in *** and via their deception, it's virtually impossible for me to get ahead. It's hard enough starting a new business, it's even worse when being put into a position to sign a predatory lease agreement.
About Partners Capital Group
The company offers a wide range of financing options, including equipment leasing, equipment loans, and working capital loans. Their team of experienced professionals works closely with clients to understand their unique needs and develop customized financing solutions that meet their specific requirements.
Partners Capital Group has a strong reputation for providing flexible and competitive financing options. They work with a wide range of industries, including healthcare, construction, transportation, and manufacturing, among others. Their financing solutions are designed to help businesses acquire the equipment they need to grow and succeed, while also preserving their cash flow and credit lines.
In addition to their financing solutions, Partners Capital Group also offers a range of value-added services, including equipment management and disposal, insurance, and asset tracking. These services help clients maximize the value of their equipment investments and minimize their risk exposure.
Overall, Partners Capital Group is a trusted partner for businesses looking to acquire new equipment or upgrade their existing assets. With their flexible financing options, industry expertise, and commitment to customer service, they are well-positioned to help businesses of all sizes achieve their goals.
Overview of Partners Capital Group complaint handling
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Partners Capital Group Contacts
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Partners Capital Group phone numbers+1 (949) 916-3900+1 (949) 916-3900Click up if you have successfully reached Partners Capital Group by calling +1 (949) 916-3900 phone number 0 0 users reported that they have successfully reached Partners Capital Group by calling +1 (949) 916-3900 phone number Click down if you have unsuccessfully reached Partners Capital Group by calling +1 (949) 916-3900 phone number 0 0 users reported that they have UNsuccessfully reached Partners Capital Group by calling +1 (949) 916-3900 phone number+1 (949) 484-7424+1 (949) 484-7424Click up if you have successfully reached Partners Capital Group by calling +1 (949) 484-7424 phone number 0 0 users reported that they have successfully reached Partners Capital Group by calling +1 (949) 484-7424 phone number Click down if you have unsuccessfully reached Partners Capital Group by calling +1 (949) 484-7424 phone number 0 0 users reported that they have UNsuccessfully reached Partners Capital Group by calling +1 (949) 484-7424 phone numberVice President Of Sales+1 (800) 247-1922+1 (800) 247-1922Click up if you have successfully reached Partners Capital Group by calling +1 (800) 247-1922 phone number 0 0 users reported that they have successfully reached Partners Capital Group by calling +1 (800) 247-1922 phone number Click down if you have unsuccessfully reached Partners Capital Group by calling +1 (800) 247-1922 phone number 0 0 users reported that they have UNsuccessfully reached Partners Capital Group by calling +1 (800) 247-1922 phone numberSales Officer+1 (949) 354-0902+1 (949) 354-0902Click up if you have successfully reached Partners Capital Group by calling +1 (949) 354-0902 phone number 0 0 users reported that they have successfully reached Partners Capital Group by calling +1 (949) 354-0902 phone number Click down if you have unsuccessfully reached Partners Capital Group by calling +1 (949) 354-0902 phone number 0 0 users reported that they have UNsuccessfully reached Partners Capital Group by calling +1 (949) 354-0902 phone numberCustomer Service+1 (949) 484-7597+1 (949) 484-7597Click up if you have successfully reached Partners Capital Group by calling +1 (949) 484-7597 phone number 0 0 users reported that they have successfully reached Partners Capital Group by calling +1 (949) 484-7597 phone number Click down if you have unsuccessfully reached Partners Capital Group by calling +1 (949) 484-7597 phone number 0 0 users reported that they have UNsuccessfully reached Partners Capital Group by calling +1 (949) 484-7597 phone number+1 (949) 484-7599+1 (949) 484-7599Click up if you have successfully reached Partners Capital Group by calling +1 (949) 484-7599 phone number 0 0 users reported that they have successfully reached Partners Capital Group by calling +1 (949) 484-7599 phone number Click down if you have unsuccessfully reached Partners Capital Group by calling +1 (949) 484-7599 phone number 0 0 users reported that they have UNsuccessfully reached Partners Capital Group by calling +1 (949) 484-7599 phone number+1 (206) 486-3909+1 (206) 486-3909Click up if you have successfully reached Partners Capital Group by calling +1 (206) 486-3909 phone number 0 0 users reported that they have successfully reached Partners Capital Group by calling +1 (206) 486-3909 phone number Click down if you have unsuccessfully reached Partners Capital Group by calling +1 (206) 486-3909 phone number 0 0 users reported that they have UNsuccessfully reached Partners Capital Group by calling +1 (206) 486-3909 phone number
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Partners Capital Group address201 Sandpointe Ave Ste 500, Santa Ana, California, 92707-8716, United States
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Partners Capital Group social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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To put it nicely, Partners Capital Group are liars and crooks. Only do a deal with them if you want to be taken to the cleaners. Financed a piece of equipment at a high rate of interest, paid it on time and in full, and then they started pulling payments from my account without my knowledge or authorization because my lease had "renewed". They told us we could do a $1 payoff at the end of the lease in order to get the title but I did not make sure I got that in writing so I ended up paying $10,000.00 more. Christian Jaugegui told me he would return the payment they stole but once he got the additional 10,000.00 refused to refund it. Should be able to leave a zero star rating for companies like this one.