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PDFFiller

PDFFiller review: Unwanted payment

M
Author of the review
9:55 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

They charged me with $172.8 (tax included) for a yearly subscription to pdfFiller services. I want my money back! I have never used their product just tried once it was not helpful at all!

Hello,

Thank you for your payment of $172.8 (tax included) for a yearly subscription to pdfFiller services.

Your renewal has been processed, and your subscription is now paid through 02/04/2025.

Subscription ID: sub_1OVDPCI8peTyHB4pUyzUbSIJ

Billing Information on your statement will show a charge "‍SupportPDFfiller.com [protected]"

Please keep this email for your records.

Your next automatic renewal will be on 02/04/2025. To change payment method or cancel your subscription renewal, visit My Account.

Please note that in order to comply with local laws, we will start to charge and collect sales taxes starting from your next payment

Please note that in order to comply with local laws, we have started to charge and collect sales taxes. Please see your invoice for the breakout of these additional taxes.

Claimed loss: $172.8

Desired outcome: $172.8

Confidential Information Hidden: This section contains confidential information visible to verified PDFFiller representatives only. If you are affiliated with PDFFiller, please claim your business to access these details.

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PDFFiller response
Feb 05, 2024 9:45 am EST
PDFFiller customer support contacts
Phone numbers

+1 (800) 831-2050

+1 (855) 750-1663

Address

17 Station Street, 3rd Floor, Brookline, MA, 02445, US

Website

www.pdffiller.com

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Hello there!

Just talked to our Billing Support regarding this case, and they claim that you have reached out to them individually via the email. Thus, this is to confirm that the subscription has been canceled, and a refund has been issued for you.

Once you see the amount back on your account, we would really appreciate if you could remove this complaint or mark it as resolved.

Thank you.
Resolved

They answered my complaints and refunded me

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  1. PDFFiller Contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
    Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number
    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
    100%
    Confidence score
    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
    Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
    More phone numbers
  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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