Pepperstone’s earns a 1.0-star rating from 3 reviews, showing that the majority of traders are dissatisfied with trading platform and services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Please be careful of the broker you invest your money with
I encourage anyone who needs the service of recovering their lost money to contact Mr Eddie Wilfred . I chose to invest in cryptocurrencies and unfortunately, I lost all of my crypto to another investor. The person who was meant to manage my account turned out to be an impostor the entire time. It was a disheartening experience, to say the least. I invested a significant sum of 306,000 USD, and initially, everything appeared promising with good reading and profit margins. However, when I attempted to withdraw, I couldn't and that's when I discovered that I could no longer contact my supposed account manager. It was then that I became very concerned. That's when I found out about Mr Eddie Wilfred . I had read some evaluations of his service and how useful he had been for many individuals who had lost their money. I contacted him right away to ask for help and intervention. Mr Eddie Wilfred worked tirelessly to locate and recover my lost funds. The stolen Bitcoin was successfully returned to me, something I thought would never happen. I can't express my gratitude towards Mr Eddie Wilfred enough. I advise his services to anyone who has gone through a similar experience. He is knowledgeable, professional, and most importantly, trustworthy. Thank you for reading my story and please do not hesitate to get in touch with him if you find yourself in the same situation. You can reach him through his email address [protected]@gmail.com
stole all my money.
Pepperstone does not put trades through to real exchanges. They just keep all the clients money and wait for the client to lose so no drama. But winning clients find the trading platform going crazy and not at all anywhere near real prices. Phantom trades being done by pepperstone which result in forced loss. Then when you want to get your money out what is left, they refuse to let it go and keep it ALL for them selves. Then they won't let you talk or email them for they close your account. They are not regulated, like all asic partners. Asic is not a regulator, they do no audits, they don't go to court for anyone. Is all ASIC can do is palm you off to a complaint site like this in which only diligent traders can try and make a judgement.
Is it possible for scam victims to receive their money back? Yes, if you have been a victim of a fraud from an unregulated investing platform or any other scam, you may be able to reclaim what was stolen from you, but only if you report it to the appropriate authorities. You may reclaim what you've lost with the appropriate strategy and evidence. Those in charge of these unregulated platforms would most likely try to persuade you that what happened to your money was an unfortunate occurrence when, in reality, it was a sophisticated theft. If you or someone you know has been a victim of these situations, you should know that there are resources available to assist you. Simply do a search (r e v e r s a l p r o . c o m) . It is never too late if you have the right information, your sanity can be restored.
tried both forex and binary options, got scammed real bad, over 42k in total. my savings gone! they disappeared and stopped responding after knowing my intention to withdraw my funds. it was funny how everyone acted in the same manner. First they try to convince you to invest more, then when they see its not working they ask for stupid dumb documents and after you send this they start wasting your time until eventually they disappear. I was lucky to have stumbled on binaryoptionassetrecovery, com, very professional team who helped me get back almost all of my investment back. well i got more than 90% back and that felt like all my money back to me. If you’ve been scammed i think you should consult them, they'll help if they can. i mean both forex and binary options.
I have been reading and viewing reviews about binary options recovery, i have previously been a victim of scam of this same process, i lost $120, 000 to this scammers online, but i felt it only feels right if i share how i got my funds recovered just get through to BRITZ.ALEX (AT) SOLUTION4U DOT C O M .
No withdrawals
I just raised a complaint at ASIC about them: they "forget" to process the withdrawal of my investment with no contact/explanation: stealing the money and using them basically. They don't answer e-mails about it. It's way past due term.
"Pepperstone holds an Australian Financial Services License (AFSL) and is regulated by the Australian Securities and Investment Commission (ASIC).
They must according to their terms and conditions process withdrawals by credit card within 1-2 business days.
They don't process withdrawals within this period (so far in my case the withdrawal was not processed at all) without providing any information to the customer/investors after several follow ups by mail/online chat.
No answer to e-mails and the operator just pretends "the financial department left for the day".
The broker keeps and uses investors deposits without their consent long after the investor requested to withdraw the deposits, not responding to any inquires anymore.
While in my case there isn't a large amount of money involved the risk is significant as their business practices is keeping/using investors money without investors consent and no contact made/no justification provided. "
Is Pepperstone Legit?
Pepperstone earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pepperstone. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pepperstone.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pepperstone.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Pepperstone have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Pepperstone and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Pepperstone protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.
Pepperstone Reviews 0
If you represent Pepperstone, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Pepperstone complaint handling
-
Pepperstone Contacts
-
Pepperstone phone numbers+61 3 9020 0155+61 3 9020 0155Click up if you have successfully reached Pepperstone by calling +61 3 9020 0155 phone number 0 0 users reported that they have successfully reached Pepperstone by calling +61 3 9020 0155 phone number Click down if you have unsuccessfully reached Pepperstone by calling +61 3 9020 0155 phone number 0 0 users reported that they have UNsuccessfully reached Pepperstone by calling +61 3 9020 0155 phone numberAustralia+86 21 6101 7952+86 21 6101 7952Click up if you have successfully reached Pepperstone by calling +86 21 6101 7952 phone number 0 0 users reported that they have successfully reached Pepperstone by calling +86 21 6101 7952 phone number Click down if you have unsuccessfully reached Pepperstone by calling +86 21 6101 7952 phone number 0 0 users reported that they have UNsuccessfully reached Pepperstone by calling +86 21 6101 7952 phone numberChina+44 800 046 5473+44 800 046 5473Click up if you have successfully reached Pepperstone by calling +44 800 046 5473 phone number 0 0 users reported that they have successfully reached Pepperstone by calling +44 800 046 5473 phone number Click down if you have unsuccessfully reached Pepperstone by calling +44 800 046 5473 phone number 0 0 users reported that they have UNsuccessfully reached Pepperstone by calling +44 800 046 5473 phone numberUnited Kingdom
-
Pepperstone emailssupport@pepperstone.com100%Confidence score: 100%Supportmarketing@pepperstone.com92%Confidence score: 92%salespremium@pepperstone.com91%Confidence score: 91%communication
-
Pepperstone addressLevel 5, 530 Collins Street, Melbourne, Victoria, 3000, Australia
-
Pepperstone social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
Recent comments about Pepperstone company
stole all my money.Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.