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1.6 1 Review 426 Complaints
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Pepsi Complaints 426

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E
5:01 pm EST

Pepsi quaker oats bring your best bowl contest 2016

I was a contestant in the bring you best bowl contest. I had just in the last few months descovered who the finalist were and their bowl. Well I wasn't impressed with the judges pick, infact it was a nasty combination. I have for the past 25 years everyday had Quaker Oats instant breakfast. But these were bad and told me there something sinks about the contest itself. There couldn't been anybody to judge this before the public had a chance to vote and noticing for over a mouth only two boxes had been sold and I was one of them. I feel the contest was surely fixed because it wasn't what I call desirable to eat.

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8:43 pm EST
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Pepsi hard substance contaminate in a mountain dew energy drink, made me sick.

On December 16, 2016 I bought a few mountain dew energy drinks from Winco food store, Lakewood, Calif.On December 17, 2016 I opened one of the energy drinks on my way to work. When I was at about the last quarter of the can, I felt a hard substance in my mouth.i immediately spit it in my hand, was a large yellow and brown hard substance.Then threw it out the car window. Piece of the substance was still on the lid of the can. I immediately had headaches and feeling nauseated. Part of the material left on the can was shipped to pepsi in purchase, new York. I believe financial compensation is in order, in the amount of $10, 000.00.

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4:28 pm EST
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Pepsi van driver

Around 2:30 PM in the Cranberry mall parking lot in front of panera bread on Friday 12/30 I was crossing the parking lot and was halfway across when a pepsi van was driving way too fast thru the lot and didn't stop to let me continuing crossing. He literally made me stop in my tracks in the middle of the parking lot as he zoomed past me. I was not able to get his plate number or the number on the side of his van. I just want to bring this reckless driving to someone's attention as I am 8 months pregnant and was almost run over! Thank you for your time and I hope you can track down this driver and discipline accordingly.

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10:19 pm EST

Pepsi reckless truck driver

About 10 pm on Dec. 22 a driver in a pepsi truck, license plate on truck is attached below (photo taken during the time of incident). The truck was coming off the on ramp at an increased speed as he merged on to hwy 99 north bound (Stockton, ca - just south of the Pepsi location). The driver was flying down the ramp, riding the bumper of another vehicle and once he reached the highway he quickly merged into the hwy crossing several lanes, in the process cutting us off and swerving into our lane.

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4:29 pm EST

Pepsi Pepsi 6 pack 16.9 fl Oz bottles

I purchased a Pepsi 6 pack of 16.9 fl Oz bottles at Dollar General in Van Wert, Ohio on Friday, December 16, 2016. On Saturday, December 17, my family and I were watching my son play soccer, my nephew was drinking from one of the bottles of Pepsi he took a drink and felt something in his mouth, he proceeded to take it out of his mouth looked at it and asked "is this glass?" I looked at it, told him yes it was and asked where he got it, his response was "it was in my pop".

This is not something that is OK. What if he would have swallowed this, damage definitely could have been done. I have been a Pepsi customer for years but I have worried the past 2 days anytime a family member has grabbed a Pepsi.

I do not have a copyramid of the receipt of purchase but I do have the bottle and piece of glass and can provide this as evidence. At this point, I'm not sure how to handle this, a refund doesn't seem adequate as I'm not sure about Pepsi anymore.

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1:58 pm EST
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Pepsi Member cancellations scam

August 2015 I signed up my daughter to the Bloomingdale Illinois "premium" location. After several months I had to move work related to the state of Arkansas. I sent my daughter to the club to cancel in "person" as requested by the agreement. After my daughter went there she was told not to cancel and to put her membership on "hold" for $10.00 per month. After I told my daughter to cancel she was pushed into the tactic of "your parent needs to be here to cancel"
After we moved to Arkansas I called myself as the parent to cancel and was told I needed to be there in person, How in the world can you be there to cancel when you moved to another state where there was no Life Time Fitness. Very disappointed on their delay cancellation tactic and after ripping me off another $160, 00 without using the club. I am still being told to go there in person or to write a certified letter to cancel my account to an address in MN. As advise to other prospective or current customers be very careful this Club Life Time Fitness is a SCAM and will continue charging you fees use it or not. I am now going to the BBB to complain and looking at litigation.

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11:26 am EDT
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Pepsi cherry pepsi 16 oz. bottle

Bought this Pepsi today for my daughter November 4th 2016. She said this drink taste funny. We looked at the date n it's out of date. October 10th 2016. We purchased this drink n 3 others at Dollar General in Reidsville, NC. We don't live her but I'm out way to Ruffin, NC. We are from Hickory, NC. Here is the upc as well. [protected]. Our address is 9458 Cool Water Dr. Hickory, NC 28601. My name is Angie Miller n my # [protected]

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7:33 am EDT
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Pepsi Sediment in can

I bought a 12-pack of Mountain Dew From Wal-Mart on 10/15/16. As I am drinking a can, I feel something on my lip and look inside the can and found something floating inside of it. I have a picture of what it was but am not sure if I can attach the picture. If you want a picture, please email me at [protected]@yahoo.com.
Thanks,
Layne Whitaker

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5:11 am EDT

Pepsi fridge

Dear Sir,

I am writing this on behalf of my hotel palace on ganges.sir i have two fridge provided by Pepsi company and all this two fridge is not working since 6 months and i already complain regarding this at least 6 times and every time they says that mr sudarshan had stoped for repairing our fridge i dont know why .we are selling pepsi product in our hotel .
kindly solve our problem as soon as possible.

vikas yadav
palace on ganges

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10:45 am EDT
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Pepsi pepsi

I am not really complaining over any major problem. I have received damaged cans in the past with Pepsi that leaked and never worried about losing a couple of them but this just amazed me. I have a completely empty can with a couple of dents but no evidence of the soda leaking out and the can is completely closed. How does this happen?

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2:28 pm EDT
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Pepsi soda

Ever since i was a young girl pepsi has been my favorite brand of pop. Its all i drink. I buy a 24 pack of cans every 2 days. But recently i am very disappointed because for the last few months mostly all the cans have been flat and taste funny, also making me sick, as for my son as well. I also have purchased several packs of bottles and 2 litters and they taste the same! I would like something done about this please. Thank you

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8:39 am EDT

Pepsi pepsi paytm cashback

I had purchased four pepsi softdrink bottle 1.5litre from easy day as on 23/06/2016 with offer of getting paytm cash amounting Rs20 on each bottle.
But when we try to use paytm coupon to get paytm cash, then it shows that it was already use by someone else.
afterthat we go to Easyday store Hapur and discuss it from manager Mr. Chaman...on his demand to check our query we give one coupon to manager and next day he lost that coupon, this represent totally irresponsiblity towards customer and After two days, he told me that there are no fault on his side but I am not agree with this
Now i want to ask one thing from you How Paytm cash is used Before our purchasing date.
Now i want to know that who can be done this type of fraud from customer and not supported to customer regarding complaint such as thefting paytm form pepsi bottle.
I have enclosed a copy of bill and remaining paytm code coupon...see images
Thanks

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6:15 pm EDT

Pepsi unsafe driver

I live on a small country road in Johnson City, Tn. The road is Cash Hollow Rd. It is a shortcut for the driver to get to the Pepsi plant. I don't know the drivers name or truck number but he comes through around 3:00 PM everyday. Today I was taking my granddaughter to the movies. There is a dangerous narrow curve about 1/4 mile from my house. I met this truck in this curve. He was doing at least 40 mph on a 30 mph curve at best. His trailer wheel was 2 feet into my lane. The right side of this curve (my passenger side) is a rock wall. I jerked the wheel as much as I dared without hitting the rocks. We missed but I honestly don't know how. I was telling the minister at a neighborhood church about it. The first thing he said was he was flying wasn't he. The road in my opinion is too narrow for semis but it isn't off limits to . This driver is going to kill someone if he isn't stopped.

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11:16 pm EDT

Pepsi plastic bottles/lids 16.9 oz.

Tonight is not the only time I have experienced this issue. It is, however, the first time I have been isolated in the bedroom, unable to drink my pepsi! If I venture out to the kitchen for a bottle opener or to garage for pliers, it will awaken the family.
This problem, that the bottle cap is impossible to open except by a very strong man with a large hand, occurs more and more frequently lately. I do have a device which fits over the cap and has a handle to turn, forcing the cap off with minimal trouble. I do not bring it to the bedroom nor to picnics/cookouts.

I am tired of coming upon this unexpectedly time and again. Perhaps other brands should be considered. Sorry, I prefer Pepsi, but am tired of this problem.

Resolution: 1.) Re-tool your assembly line to prevent this from happening. Customers (I) will not continue to be inconvenienced by this thoughtless aspect of your product.
2.) Refund if your company cares. I care. Stuck in the bedroom with only tap water to drink while savoring useless bottle of PEPSI.

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Damon Antonio
US
Jul 13, 2021 5:19 pm EDT

If you resort to drinking Pepsi in your bedroom, a tight cap is the least of your worries.

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5:12 am EDT

Pepsi truck driver

5:45 am 5/3/2016 truck driver was delivering to 7-11 at Prosperity and rt 236 in Annandale Va. There is a service road. He parked his
tractor trailer on the side of the service road that no parking signs every where. Someone parked on the side with out signs and the riad was blocked. I told him he was on the side with no parking and her swore at me. He was then taking a load into 7-11
through the 7-11 parking lot and was almost hit by a car. He swore at that driver. It was dark and raining and the pepsi driver was not wearing anything hi visible.

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Pat Voveris
US
May 11, 2016 8:51 am EDT
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I would like to report FO2447 driving on East Patrick Street in Frederick, MD this morning around 9:00 am. Speeding on a 25 mph road and weaving erratically because everyone around him was apparently too slow for his liking. Blew his horn at me after nearly rear ending my SUV. License was Texas and started with a KO.
Should NOT be a driver! Accident waiting to happen!

Wine Is Good
Wine Is Good
US
May 06, 2016 7:36 am EDT

Do you know that is exactly what service roads are for? They are for service vehicles and not regular thru-traffic.

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11:52 am EST

Pepsi 6 pack 16 ounce caffeine free mountain dew

Why did they stop making them. These were the perfect size to put in a cooler to take to work. I have no access to a refrigerator at work. I'm caffeine sensitive and try to stay away from it. Mountain dew has always been my favorite drink. You can get it in the diet but i hate the taste and i don't need diet drinks. I notice that walmart sells the regular mountain dew in the 6 pack 16 ounce and also a smaller size. Why not discontinue the smaller size instead of the decaffeinated. Customers are never important ! it's what will make their pockets fuller !

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Anchors59
CA
Mar 10, 2016 11:55 am EST

It was good. But if they discontinue what can we do.

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2:14 pm EST
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Pepsi interview and poor treatment

It's Scott Jones. I spent a lot of time researching & creating questions and answers for my interview on 3/3/16 In Indianapolis. But I must express that I had difficulty with the instructions on the hands on activity. First- I've never had 2 B attentive 2 details in this field nor was I prompted to prior to the activity. One of the greatest challenges I had with the activity was because I couldn't read/see the paper instructions because I left my glasses in Mary's office ( the office manager ). Additionally, Jared didn't demonstrate what I was to do. He primarily just asked if I had questions before he started the clock. I tried asking questions by referencing my notes within the packet. I couldn't see without my glasses to read & I told him that more than 3 times. So he briefly Pointed to each of my destinations within the "course" / " diagram" as he paraphrased directives. I'd never worked a pallet jack before today either. *it was my thinking that n order to finish the course n the 10/15 minute timeframe would require me to work quickly. Just as I felt I would complete the task n time, Jared then gave me a different display so after I finish the 1st wrong one I was to fix it according to the new directives. * I was happy to do so. Things often do change n all aspects of life & we must push forward BUT again I couldn't see the laminated new display without my glasses. Jared told me everything I had done"wrong". I'm certain I heard him say nothing of anything I'd done well. He explained that YOU GUYS get an accurate picture of a person n those 15 minutes. Additionally he stated that new hires have a month of training. I said that's great, because I don't think a one time attempt of 15 minutes would have an accurate method to which the company is held at such high regard for many years. Regardless of my authentic interest in working with Pepsi, I could sense that I was disliked from the moment I entered the building including my exiting the premises. This was not handled with professionalism. My disability was also not taken into consideration. I knew when I walked in the door that both the office manager nor Jared were remotely welcoming. In fact it was apparent I was wasting their time. Jared high fived an individual n the break room facetiously saying this was his favorite part of working at Pepsi. Either setting me up to fail with his lack of direction or encouragement. No smiles. No conversation. In fact he couldn't answer my questions during the brief interview because he had no knowledge. In addition he spent more time just looking at me prior to interview and taking notes...as if my looks were note worthy. I have an impeccable background in customer service as well as 10 years of contracted teaching experience. I have truth on my side, and hadn't been this excited about an opportunity in so long since I was referred by another employee; however, this interview process on the 78th st. location in Indianapolis was discouraging and I have never been treated so poorly.

Scott Jones
[protected]
scott.a.[protected]@gmail.com

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4:04 am EST

Pepsi The cardboard suitcase the 12 packs come in.

On 1/29/2016, after I got off work, at about 1:30 AM, I went to Walmart in Casper WY, I purchased a 12 pk of Pepsi along with a few other items. When I got home, I proceeded to take my groceries out of the truck, I grabbed the 12 pk of Pepsi by the handle of the cardboard suitcase and the handle ripped causing the 12 pk to hit the ground, Pepsi is now everywhere, under my truck and rolling around in the parking lot! It is about 2:00 AM and dark outside and the wind is blowing 40 MPH. I had to go inside and grab a flashlight and a bag to go outside and crawl underneath my vehicle and look around for the Pepsi to get it out of the parking lot and take it inside, which wasn't very fun at all ! 2 of the sodas were damaged and 2 were squirting everywhere ! I would like to request a few coupons or something for at least 1, 12 pk of Pepsi for free and maybe a few others for a discount or something ! The only proof i have is my receipt, ST# 01617, OP# 000251 TE# 19 TR# 00299 TC# [protected] . I don't have means at the moment to take a picture of the damaged product or receipt ! All I have is my word! Thank you !

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10:38 am EST

Pepsi accurate deliveries

I have been a customer for about a year and haft with your product, I have a small pizzeria, there has been a rear delivery where your driver has deliver what I ordered. From missing co2 to paper soda cups, they deliver late...In my opinion, this branch in beaumont, texas has the worse customer service ever, as of now I am considering switching to coca-cola and who knows if they are any better, as I am writing this, I don't have no co2 there fore not selling any product and a restaurant, makes me look bad in front of my customers. A change of management would be nice, honestly I dont think they care about service around here.. The girl at your 8oo number sounds very apologetic but what am I going to do with that.
Do something

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8:26 am EST

Pepsi new diet pepsi

Alas! I purchased my first can of Coke after trying so hard to drink the new Diet Pepsi. It couldn't be further from the original recipe. Not only does it have absolutely no "fizz, " the taste is horrible. My family has been complaining for years that I have to stop drinking so much Diet Pepsi so they are the only ones that are very happy!

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Jàckie
US
Jan 01, 2016 8:14 pm EST

Dear Pepsi, I do not like the new Pepsi. It was so much better when it didn't have the splenda crap in it. The splenda gives it a totally different taste and it isn't a good taste. It is nasty. My family hates the new diet and I do as well. Why did you all change the taste?

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About Pepsi

Screenshot Pepsi
PepsiCo offers a range of beverages and snacks. Its flagship product, Pepsi, is a carbonated soft drink available globally. The company also provides various drinks, including diet options, juices, and energy drinks, alongside a variety of snack foods. Services include direct sales and distribution to retailers.
How to file a complaint about Pepsi?

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1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Pepsi in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the Experience:
- Provide detailed information about your experience with Pepsi. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Pepsi.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint against Pepsi on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your complaint.

Follow these steps carefully to effectively file a complaint against Pepsi on ComplaintsBoard.com.

Overview of Pepsi complaint handling

Pepsi reviews first appeared on Complaints Board on May 26, 2007. The latest review "diet" soda's and zero sugar soda's was posted on May 26, 2024. The latest complaint distribution of product was resolved on Apr 14, 2019. Pepsi has an average consumer rating of 2 stars from 427 reviews. Pepsi has resolved 67 complaints.
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  1. Pepsi Contacts

  2. Pepsi phone numbers
    +1 (800) 433-2652
    +1 (800) 433-2652
    Click up if you have successfully reached Pepsi by calling +1 (800) 433-2652 phone number 0 0 users reported that they have successfully reached Pepsi by calling +1 (800) 433-2652 phone number Click down if you have unsuccessfully reached Pepsi by calling +1 (800) 433-2652 phone number 0 0 users reported that they have UNsuccessfully reached Pepsi by calling +1 (800) 433-2652 phone number
    +1 (914) 253-2000
    +1 (914) 253-2000
    Click up if you have successfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have successfully reached Pepsi by calling +1 (914) 253-2000 phone number Click down if you have unsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have UNsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number
  3. Pepsi emails
  4. Pepsi address
    700 Anderson Hill Road, Purchase, New York, 10577, United States
  5. Pepsi social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024

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