Peters Auto Mall
Reviews and Complaints

Chad helped me get the car me and my family needed. Just had a baby and Chad found us an Altima with enough space and good gas mileage. Go see Chad!

Marquis definitely put the time and energy to make this deal happen for me. If you think it is impossible, come see Marquis! He will get the deal done!

Guy you want to see is Marquis he goes the extra mile to make the hardest credit to approve , possible , great attitude, friendly and listens to your needs

Excellent experience and service. Marquis went over and beyond to help me get into a vehicle with good payments. I highly recommend. Ask for Marquis and he will help you.

Thanks to Chad for helping me and my husband get him a new truck. We bought our Benz from Chad 6 months ago too, recommending him to the whole family! Go see Chad at Peters Auto mall

Marquis was very helpful. He answered all of our questions, was very polite, and took a lot of time helping us. I will definitely come to see him again when I purchase another vehicle.

I am so happy with my purchase on my 2018 Altima Donte Went Above And Beyond To Help Me Get A Car To Fit My Budget. And Donte Did Just What He Said. I Would Give Peters Auto Mall Five Stars They Care About There Customers

Marquis went over and beyond to make my deal happen. I had no faith but he shows me how easy their process was, and now I am the proud owner of a 2021 Nissan Sentra. Come see Marquis ASAP. I promise he will make it worth the travel.

Would like to thank Bryan O for GREAT customer service and satisfaction. He went above and beyond on my 2019 Dodge Charger Scat Pak. I would recommend anyone to talk to him about purchasing a vehicle. Awesome guy. Friendly and helpful.

Today we worked with Rodney O and he was so awesome to work with! He got me approved for a great car with low miles and was beyond enjoyable to work with! He helped in every field I had questions in and was super open and honest. What a great experience! They have definitely earned a life long customer.

Bought and old Jeep from them in August and paid them $16K, also paid them $700 to do a repair on that same vehicle a few months later. Took it back to them today, 2/11/22 and asked them if they wanted to buy it back. They said yes and so I went to have it appraised. They appraised the same vehicle that they sold me for $16K at $8500. They wanted to rip me off but I refused to sell at that price. I will NEVER do business with them again and would never refer anyone to them.

I cannot express enough how simple and pain free this buying experience was. Marquis helped every step along the way, gave me extra pictures, explained everything along the way and didn't pressure us as a normal salesperson tends to do. We were in the car buying "trenches" for a week, finding nothing. Marquis was the ONLY salesperson that asked what I expected or wanted to pay monthly and actually came through with my number. If you need a no pressure experience, and a quality above and beyond approach, use Peter's Auto Mall and ask for Marquis

The car lot owns the finance company, ensuring vehicle prices are inflated with guaranteed financing. They overwhelm customers with paperwork during deals, adding costly, non-honored extras like warranties and insurance. Reviews on consumer sites concur with these practices. Complaints have been filed with various consumer protection agencies, and I plan to protest outside the dealership. Avoid this lot to save your credit and stress; Peters has been deceptive since its inception at Ward & Prospect. Kevin P and his partner epitomize greed. Stay informed and protected.

Was charged to much for the truck we purchased, 09 GMC Sierra Crew Cab. Found out that all 4 doors were rusted out so bad on the bottom that all 4 are going to have to be replaced. shocks and struts are also rusted and am going to have to have them replaced. Hood is rusted out where the latch is, going to have to be replaced, truck bed is rusted where it sits on the main frame. Engine light has been on ever since the day day after we got the truck, they said they done a smoke test and replaced the gas cap but the light is still on after the gas cap has been replaced 3 or 4 times. told them about a racket i heard while backing up. Was told that i would have to have the exhaust hangers replaced and that it would be around $170.00 to do it and this was the day after we signed the papers. No older than what this truck is, there should not be that much rust in a vehicle unless it was in a flooded area which is what I am starting to believe is true about what others have told me about where most of the vehicles come from. You can tell that the truck was repainted because there is runs in the paint in several locations on the truck.

Purchased a 2016 dodge grand caravan had it less than a week and it overheated. I ended up putting a gallon of antifreeze on the dodge. 2 days later the check engine light came on. I had it tested at O'Reilly auto parts. The code reader showed there was I issue with the thermostat and the crankshaft sensor was bad. I called peters auto mall Monday and let them know. They said to bring the van up and they will look at it. The service manager Chris camp out to let me know the radiator had a hole in it and the updated the crankshaft sensor. Today which is Tuesday the check engine light came back on. I had another test ran at O'Reilly and the same codes came up. Something with the thermostat and the crankshaft sensor. I called peters auto mall and they said to bring it up so they can run a test. The service manager came out to tell me that the timing chain and gears need to be replaced and it was going to cost 6000 to fix it. There is no way we should be having these issues with the van and them not doing anything about it but make me buy a warranty so they could fix the problem. We haven't even had the vehicle 2 weeks and haven't even put 1000 miles on it. I'm not happy with the situation. But I purchased the warranty so that they will fix the problem