Philips review: warning: do not buy a philips/magnavox product! 195

I had the blinking light problem and I read thru several sites like this one. On one of those (not sure which since I read so many) I saw the problem was the capacitor located on the circuit board marked # 2074. I decided to give it a shot and got it to work. Paid about $5 for the capacitor @ Radio Shack and used some solder paste with the flux mixed in (already had that from Lowe's). Even though I can't solder for you know what...My TV works great now. I took some picts and you can see them here: http://www.flickr.com/photos/42205742@N02/
They aren't in the right order, but they may help. Good luck!

NO MAGNAVOX. THE SOONER THOSE PEOPLE ARE ALL UNEMPLOYED THE BETTER. I JUST HOPE THE CEO AND HIGHER PAID PEOPLE IN THAT COMPANY END UP AS STREET PEOPLE. MAYBE THEN THEY WILL SEE HOW SCREWING PEOPLE DOES NOT PAY. BUT EVERY EMPLOYEE OF MAGNAVOX HAS THE SAME ATTITUDE PROBLEM. "WE SOLD IT, IT IS YOUR PROBLEM". THEU DO NOT DESERVE TO BE IN BUSINESS. GET THE WORD OUT NO MAGNAVOX!

yup 3 year old Magnavox MOD # 37MF321D/37 and we got the extra warranty from Walmart / theres NO COLOR just black and white / magnavox is no help and they said go to walmart / walmart wont help us because magnavox wont Honor the extended warranty from walmart / its just such a disgrace that you pay a $1000 dollars of your hard earned money to get three years out of a product that should last a lifetime / l, ll never buy another Magnavox or Phillips product / you can bet on that

My 32MF231D/37 just quit also. Half of the screen started going blank once in a while a few weeks ago. That stopped and then I started getting colored lines when I powered it on. That would stop after a minute or 2 and everything would be fine. This weekend it finally went all black - no picture at all. Green power light is on but can't get any picture at all. I am also very disappointed and will never buy Magnavox again. This TV is a little over 3 years old and is out of warranty and like everyone else it sounds like I'm out of luck.

I grew up with Magnavox...it was what my mom always purchased, so three years ago when my husband and I decided to buy a big screen we went with Magnavox, we bought a 50" not a plasma but were very excited and we bought it at Sam's (huge mistake). Two years later the heat lamp went out, called Magnavox replaced the bulb for almost $300.00 a year later (last Sat) lamp went out again replaced it at local repair shop for $129.00 last night we sit down to watch tv and we hear this loud sound like a motor of some kind came on all of a sudden there's a popping and crackling sound coming from the tv, we unplugged it have no idea what it is and wonder "is it worth trying to get it fix". I guess Magnavox isn't what it use to be. I've always stayed away from unknown companies maybe I should stay away from known companies.

JUST CALL CUSTOMER SERVICE TODAY FOR THE SAME PROBLEMS. TV WILL POWER BACK ON AFTER BEING TURNED OFF AT NIGHT, NO PICTURE JUST A FLASH OF LIGHT, THEN AFTER ABOUT FIVE SECONDS IT REPEATS THIS PROCESS...YOU HAVE TO UNPLUG IT AT NIGHT...
CUSTOMER SERVICE SAID THEY COULDN'T EVEN PULL MY MODEL UP ON THE COMPUTER BECAUSE IT WAS OUT OF WARRANTY. MODEL #37MF321D37 SERIAL # BZ3A0651671087... ADVISED ME TO GO TO THERE WEB SITE AND SEE IF THERE WAS A FIXDOWNLOAD THAT WOULD SOLVE THE PROBLEM...WELL IF I CAN DO THIS WHY CAN'T THEY. I AGREE THIS IS THE WORST SERVICE I HAVE SEEN AFTER TALKING WITH 2 DIFFERENT PEOPLE. I DO THINK THEY JUST HAVE SOMEONE MANNING PHONES.
I WILL ALSO NOTIFY CONSUMER AFFAIRS ABOUT THIS. SEEMS TO ME THERE IS ENOUGH COMPLAINTS ABOUT THIS PROBLEMS THAT PHILIPSMAGNAVOX SHOULD HAVE TO REPAIR EVERY LAST ONE TV.
THIS MODEL TV HAS ALL THE CHANNEL BUTTONS ECT. ON TOP OF THE TV, BE AWARE OF THIS IF YOU ARE MOUNTING IT. IF SOMETHING WERE TO HAPPEN TO THE REMOTE YOU WILL HAVE TO GET A CHAIR OUT TO CHANGE THE CHANNELS OR TURN SOUND...SEEING THAT THIS TV BELONGS TO MY 80 YEAR OLD MOTHER THAT WOULD BE QUIT A TASK FOR HER...

my name is john jones. you sund me a refund for 234.33, this was not the agrement. ref.no.89vgl. callme at [protected] asap please.

We have a 19" Magnovox FLAT SCREEN TV. It is 1-1/2 years old. WE ARE BUYING A NEW REPLACEMENT TODAY - AND NOT, NOT A MAGNOVOX! THE MAGNOVOX HAS A MIND OF IT'S OWN. WON'T TURN ON, WON'T TURN OFF, NO SOUND, PICTURE MOVING SIDEWAYS, ODD COLORS SWEEPING BY, ETC. WE HAVE HAD PROBLEMS WITH IT FOR THE LAST SIX MONTHS AND NOW, FORGET IT, IT WON'T STAY ON. IT IS HEADED TO THE TRASH! ANYONE OUT THERE THAT IS CONSIDERING A MAGNOVOX SHOULD BE FOREWARNED!
IT IS A PIECE OF JUNK!

We are in the same boat! our 37" tv is only 2 yrs old and we have the same problems. Long time to get a picture, powers off and it is so annoying! We bought ours from Sam's Club too.BIG MISTAKE! And they are still selling them! It was my birthday gift. I will never buy Magnavox again. You can not reach anyone at Philips! The parts department will not order parts except for 2008 & 2009 tv. The CBA sealer is on backorder with no shipping date available. The part cost $158.19 plus $100 core cost (refundable)--noy counting the servicemans COST to install it! Which also tells me YOU PART IS A REBUILT-NOT NEW! We should all get together & hurt Magnavox but letting all other consumers know-DO NOT BUY PHILIPS?MAGNAVOX TVS!
We should contact the media & file a class action suit! This is horrible to do to people during hard times!

THE ONLY OTHER THING TO HELP OTHER CONSUMERS NOT TO END UP LIKE US;

IS WRITE ON COMMENT ON ALL WEB SITES OF THOSE WHO SELL YOUR MODEL

My name is Shelly G and I work for a class action law firm. We have filed a lawsuit against Philips Electronics in the District Court of New Jersey over their defective Maganvox flat panel televisions.

If you purchased and currently own a Magnavox flat panel t.v., experiencing problems such as lost of picture and are interested in participating in this class action lawsuit, please contact me at shelly1100ny@yahoo.com. Please include your t.v. model number.

Thank you

Add us to the list, as well. We also have a "disposable" 42" Magnavox LCD Model tv. (model 42MF231D/37) And, just like everyone else, we too bought our (now non-working) tv 2 years ago. After 3 hours of google searches I found this website and wanted to put my two cents in. I think it's really disappointing that Magnavox has treated their customers with such poor customer service and sold these worthless tvs that we've all invested in. We went with, what we thought, was a reputable company instead of going with these newer brand names. Shame on us for trusting Magnavox. I have an older television that I've had for probably 20 years that still works. I think my Mom said she paid maybe, 50.00 for it, but I spent 1200 on my tv that BARELY made it 2 years. Magnavox, you have lost the "Trusted Household Name" that you once carried. I will tell every person I meet, email, or chat with about your disposable tvs and the LACK of care or customer service that you have given me and the 500 other people on this website. Please contact me if you have any information regarding the class action lawsuit against Maganavox. Once I'm done with this message...I'm posting one on facebook and asking my 300 friends to tell their 300 friends to spread the word about Magnavox's disposable television.

gsp1813@yahoo.com

I had similar problems with my 42" Philips HD LCD. Two years old, one day no picture, just sound. Repair shop says it's a coil and display board, cost to repair $400.00. He also told me he sees alot of these sets with the same problem, DO NOT WASTE YOUR MONEY ON PHILIPS! BUY A SONY!

magnavoks 37mf321d/37 ok i have read numerous of complaints and and looked at the part no# 2074 to see if that is the problem? not sure, everyone has said there power light is flashing but mine is not. i paid the $100 to a shop to check the problem and they said it was this part no# [protected] that was bad. $450 part $250 core charge now has any one had this same problem and knew how to fix it without spending that much money

please send me a email on how to find the problem with my magnavoks 37mf321d/37 jmichael3129@gmail.com

also who has a schematic for the magnavok 37mf321d/37 i can not find it anywhere free online

Last week I took out my PC monitor cable from my Magnavox 32" LCD tv before leaving for vacation. When I came back, I put back the cable, and I got a black screen. Nothing displays out. I tried to find out the solution from the internet, then I saw so many people complain about this company. I feel lucky that I enjoyed this TV for 3 years. Now, I decide to trash this TV without thinking about spending another penny on this. Thank you for everybody's story. This is the other thing I enjoyed from this company product.

i have a Magnavox model number 37MF331D/37 also and i was having problems turning it on and off the last few days and now it won't even turn on! The only thing happening is the green light on the power button flashes. I called Magnavox and of course they told me to take it to get serviced! I have only had this T.V. for 3 years! We bought the t.v. from Sam's club and i called them and come to find out that when we purchased the t.v. they had a 100% guarantee on all t.v.s purchased from them. They told us that we can bring in the t.v. for a full refund or credit what ever we chose to do! They no longer have that policy in place but since they had it when we purchased the t.v. they still honored it! So i suggest to anyone who has purchase there defaulty t.v. from Sam's Club to call them and ask them about their 100% guarantee policy. I hope this benefits anyone having the same problem with their Magnavox t.v. who purchased it from Sams Club.

Our 37" Magnavox was having the same issues posted here. Blinking light. My husband and I FIXED it for only $5 and an hour of our time. People stop complaining and give it a try. What do you have to loose? It was a very easy fix.You will need to remove the old capacitor, solder the two wires on the new one in then put it all back together. That is it. If you feel unsure about where to put parts back, take pictures for review. I used the same 2200 @ 35v capacitor like the person that posted the pics from this site.

http://www.fixya.com/support/t1822514-magnavox_32mf231d_just_blinking_green

Very helpful by the way.

I posted a fix for this problem on 1/3/09. Did you see my fix before you replaced your faulty capacitors?

Tom
West Virginia

been having the aggravation with it not wanting to turn on right away but eventually does.. green light flashes for a while but eventually comes on, , , so i probably don't have long before it just dies. model 37mf321d-37... have owned magnavox before and never had problem till now... CHEAP LABOR i guess ... very poor product...

If you have any smarts at all do not buy phillips magnavox products from what Ive seen they are problems in a short time and there customer service went to total ###. there new LCD flats at the bigest junk Ive seen yet ya know when your a mnf. of a product dont you think you would make sure that the parts your useing in your units are the correct parts? you would think so but not these guys I belive that the original assembler for magnavox had to be a stonner no dought25v caps where a 35v should be and the ### garbage power boards they bought from china for a smoking deal those are the best! smooochs magnavox you finaly achieved ### status congradulations. if u have stock in phillips magnavox electronics dump it now!

hi every one, , , , i am an owner for a magnavox tv model number 37mf321d, i was wondering if any one who mantion that they own a tv with the same model munber and it is no longer working or in yhe process to disposale your tv iam willing to take care all the shipping charges ect, , i am been trying to locate one with good panel or screen, my screen one day was watching tv and all the sudden cracked, , , its crazy please contact me my phone number [protected] ask for marcel or u can contact me by email is mlover196735@yahoo.com thanks

Bought a 50'' Phillips with the ambient lighting, lucky for me I purchased an additional 3 years on the warranty, roughly 1 month before it expired the tv would go off then on and then half the screen would go black. Mack camera did the repair. Then 3 month's later the settings screen poppped up out of nowhere and as hard as you try you cannot remove it. I was told it was the ssb board $500.00 just for the part another $300.00 to install it. No way am I sinking more money into this peice of %^&*(*. Went to Costco and bought a Sony 52'' for $1200.00 .There is a class action lawsiut against Phillips, do a little research and sign on. Spread the word about Phillips. I just emailed the local news in Phila and told their consuner reporter about all the problems. Hopefully they will do a story.

I HAVE THE SAME COMPLAINT WITH MY PHILLIPS MAGNAVOX 37" LCD TV. IT WOULD GO BLACK AND EVENTUALLY COME BACK ON UNTIL IT FINALLY QUIT WORKING ALL TOGETHER! wE SHOULD ALL BAN TOGETHER AND FILE A LAWSUIT AGAINST THIS COMPANY TO PREVENT THEM FROM RIPPING OTHERS OFF AND POSSIBLT RECOUP SOME OF OUR LOSSES!

I purchased the Magnavox 37 lcd tv model 37mf321d/37 ( i know now what the "M.F" stands for). Bought it about two years ago as a christmas present to myself with a 20% walmart employee discount. It still cost me about $900 dollars of my blood, sweat and tears. Yesterday [protected]) the tv began to flicker like a strobe light. I thought since I was watching syfy channel it was part of the show until I changed the channel and saw the same thing. It cleared up after turning power off and back on, only to go out all together 45 minutes later. I tried calling the service center and they told me to download the software update and apply it to the tv usb port, wait for the screen to tell you it was updated and all would be well. I dont like calling people stupid, but if the screen will not come on how am I suppose to read the screen...god bless how stupid are these people. I used to love magnavox and still have the old crt type 27 inch tv that works in the guest room...only paid $279.00 dollars I might add. Knowing that calling the magnavox repair center would only make me made and probably say something I would have to repent later, I decided to call a repair shop because magnavox will not help you located an authorized repair center. Everyone that I called gave prices that sounded reasonable at first, but quickly let you know that was only going to be the price for telling you later that it would cost more than the tv cost or at least more than buying a new one at today's prices. All I can say is magnavox and comsumer reports let me down as I checked and found that tv as one of their top models before deciding to make the purchase. I intend on placing a link to this page on the youtube sites that talk about magnavox and I would suggest everyone else do the same, and with enough support magnavox and phillips will have to reinvent their self or go out of business for selling this crap.

SEE YOU AT YOUTUBE

I am having the same issue as everyone else. 42in., cuts on and off, bought 2 years ago. I have to turn the thing on and off to get sound. Use to happen once a week now every ten minutes. Sometimes makes popping sound and screams like a banshee. No Magnavox products ever again.

Like everyone else, I purchased a Magnavox 50" plasma television from Walmart less than 3years ago for a little under $2500.00. Now the television fails to turn on. The television clicks, the green light comes on for a few seconds then the red light replaces the green light and flashes 4 consecutive times, stops and again 4 consecutive times. I will try the "do it yourself option". I see in the US, there is a class action lawsuit being set up against Phillips/Magnavox. (Following link refers : http://www.classactionfaq.com/defective-products/plasmatv/) I've submitted my name in hopes that something comes out of it.

A recall is definitely in order!

Serge

I worked for Philips for Twenty Years, "everything" they touch turns to xhit.

Today Philips announces a product and then three months later they have recalls, everything they build, service, or touch turns to ### in the United States. 20 years back at least they could make a TV, now so can everyone else on the planet. Just some of the dumbest business managers on the planet. They outsourced IT, to focus on business, have not got a clue how to do that either. In twelve years since they focused on business they have not made any money in the states. They have a Global Operations VP named David Crow, beer gut, smoker, who married a hotty from Thailand, he thinks he will take over other PHILIPS accounts but they can't manage the one they have now. 45 hours of unplanned down time, 2 1/2 response times for ERP. Still have no clue about global 24/7 environments, the need for one ERP database, highly configured source code from SAP, to dumb to compare what they have to SAP best practices baseline to put into perspective. Just the worst run IT program, with business products with very low quality and short mean time between failure. They went from cheap labor in the states, to INDIA and China for IT and manufactoring. Google a Philips product and you will see Philips won contract, followed by PHILIPS announces major recall.

please click link below or copy and paste to add your name to the lawsuit

http://www.doylelowther.com/philipsupdate/

I bought a magnavox about 2 years ago and just recently it started with problems.
i never had a problem till now.. when i go to turn it on it starts to turn on and power up but before the picture shows it powers off again. We were unplugging it and plugging it back in and that seemed to work for a bit then just the other day i tryed to turn it on and it wouldnt turn on. Its only 2 years old, i bought it brand new and its dead already. I was hoping it was a problem i could fix but i havent figured anything out yet. Does anyone have any ideas on how i can try and fix it or if it can be fixed. Id really appreciate it. This company sucks.. they had to know these tv's were ###.. and yet they sell them anyways. Someone should sue.

I bought a magnavox t.v about 2 years ago and never had a problem till recently. About a week ago i went to turn the t.v on and it started to turn on and power up but before the picture showed it shut off. We were unplugging it and plugging it back in again and that worked for a while but then this week i went to turn it on and it wont turn on. Its not turning on at all. The t.v is only 2 years old and i bought it new. im not happy about it, does anyone know if it can be fixed or how much it would cost to fix. And this company sucks they had to know these t.vs were ### and they sold them anyways. Someone should sue.

I dosed off with the TVon and woke up it was off the red light were you point the remote controll to doesn't come on no picture, when you plug it up it sounds light its getting some power, but won;t come on the serial # yalb0638032326, and type 4zpf5321d/37 the TV is a phillips.

I too have a Magnavox LCD television that has gone bad. Looking at the main circuit board, I found three faulty capacitors. This is a common problem in the electronics industry. I see this frequently in computers.

I encourage anyone to search online for "bad capacitors" "world wide capacitor problems" "capacitor plague" or something similar for more information about this problem.

actually my 32'philips5203 model display had problem and after few seconds it turns to blue at the center with few lines at the extremes so i send it to Philips service center and they told me that the SSB board has gone and to be replaced which costs around 12000 Rs.Kindly suggest that should i go ahead as they had told me that this SSB board it not available in India at local market or not.

I agree I bought my 42inch LCD 1080 pixels that I purchased at target in new ulm. MN I payed $535.00 bought it the day before surper bowl. went to sleep saturday june 5th woke up june 6th my tv broke it making sould an will not turn on... I called the magnavox they want reciept well i didnt have that after the 3months. didnt' think it would just not be working in less than 4 months. I sent them credit card statement like they said I could do well they got it now they say they are not allowed to use credit card statements as proof of purchase. what a bunch of BS... I wrote complaint . we will c what happens with that ... I'm willing to get together an fight with eveyone who's tv's have broke an magnavox gives you the run around...

I just noticed my magnivox making noise today, thought it was the rain hitting the AC, put my ear up to the tv sure enough it was the tv, i took my head away and PEWW, it shut off and turned back on, I'm typing this while it's continuing to crackle and pop like pop corn being made, suprisingly I still have clear picture, I muted the tv, but still have sound. I'm just waiting for the thing to blow up or something. it sucks because me and my friends play COD looks like i have to... Oh crap it just like blew up... I just hit it, and oh its back on and WOW no more clicking, for now i guess, this is really strange.. clicking problem gone or not, its still going to be replaced with a sony or something, Im not going to take the risk of it shorting and catching my house one fire. I too, am telling people about this poor quailty tv. horrible.

I have had a Magnavox 37" LCD HD TV for about 4 years now. Picture is fantastic. Fortunately, so far, problems have been few and far between. However, within the last 6 mos or so we need to turn it on twice before the picture actually comes on. I figure it’s only a matter of time before...
Anyway, a suggestion for those with newer Magnavox TV that are experiencing problem and getting nowhere. Try filing a complaint (online) to the Better Business Bureau. Last year I was having ongoing problem with a Whirlpool water heater (actually have had ongoing problems with whirlpool water heaters over the last 10 years). Since I was getting absolutely nowhere with Customer Support and was wasting hours of my time I filed a complaint with the BBB. Within days after filing a complaint a Whirlpool rep called me. They were falling all over themselves trying to resolve the problem. They replaced the water heater at zero cost to me.

Give the BBB a shot. Doesn’t hurt! If Magnavox cares about their BBB rating you should get a much better response.

We have a Philips 36" LCD TV which has had intermittent problems since we got it in February 2006. The setup menu would pop-up on the screen and refuse to go away. You couldn't even navigate the set-up menus because they were unstable. When this happened about four months ago, I was ready to replace the TV. However, it started working again and was fine until now. I'm kicking it out the door.