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Pizza Hut Customer Service Phone, Email, Contacts

Pizza Hut
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1.3 11 Reviews 2953 Complaints
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Pizza Hut Complaints 2953

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M
4:12 pm EDT

Pizza Hut they asked my address and replied rudely by saying they don't deliver and they cancelled my order

I ordered pizza on the helpline number at 7.30pm from AL Rigga Deira. They gave me Salauddin pizza hut number [protected] order number 80337. After half an hour I called to check the status of my order, they informed they will get back to me. But there was no call back from them. Again I called for the status of my order, they asked my address and replied rudely by saying they don't deliver and they cancelled my order. I called several times to know the reason for cancellation, but no one was attending my call. It's a very bad service from pizza hut staff during this lockdown period not at all happy with pizza hut service

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M
2:48 pm EDT
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I ordered pizza on the helpline number at 7.30pm from AL Rigga Deira. They gave me Salauddin pizza hut number [protected] order number 80337. After half an hour I called to check the status of my order, they informed they will get back to me. But there was no call back from them. Again I called for the status of my order, they asked my address and replied...

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K
1:30 pm EDT

Pizza Hut Overcharged

I ordered the 2 for 1 medium pizzas last night. They are 24.99. The total ended up being 43.95. called and they said I ordered extra toppings which I did not. I ordered 3 on each pizza which is what the special said. I also ordered 2 garlic dips whickh I did not receive. this happened april 5 at about 7 pm. Would like a refund of over charge please. Kathy Kemp [protected]@hotmail.com. [protected].

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F
3:07 pm EDT

Pizza Hut I'm complaining about pizza hut service center, I called them about two hours ago for pizza delivery but they didn't give any authentic response.

I called him several times in the mentioned time but at every call he asked me that the related brach will call u with in 10 min but no one called me.
This branch is situated in Gujranwala model town.
I'm very disappointed from your service and standards.

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T
6:48 pm EDT
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I placed an online order for my grandchildren in Dallas, TX my daughter received a call from the driver saying for a non contact order to take place the order has to be paid for by credit or debit card which I entered all of my card info but for some reason it didn't go through. I called the store where the order was coming from 222 Continental Ave Dalla...

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A
2:30 pm EDT

Pizza Hut Contactless service

On website as covid - 19 precautions, It is indicated as contactless service and the delivery person will wash / sanitize hands before delivery and they will wear mask and gloves and a Sanitized stool to keep pizza's at the time of delivery. But it's just publicity.

The delivery person, rides bike and he don't even wear hand gloves. He just took Pizza boxes with his uncovered hand and delivered it to our hands.

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K
6:17 pm EDT

Pizza Hut service

I really do have concerns about a employee at the greenwood rd location. Delivery driver Nikki Phelps appears to have a skin condition that I question. I heard her telling someone on the phone that she went to the hospital and they told her her skin condition was scabies which is contagious. When you deliver to someone's home you don't talk on your phone.She was also very rude. I will not order from this location again not with people with bad attitudes.

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I
2:55 pm EDT

Pizza Hut late delivery

I made an order at 9 clock and they said it will be delivered within 15 mintis I called again and ask at 9.45 they said it's in kithchen they will delivers soon again I called and ask about the order at 10.12 they said a story and cannot delivered but still on road delivery is going on they made my food till 9 clock to kept saying this up to 10 clock my two childrence not had the food today will escalated to government take action against out me stress and my family my number is [protected]

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T
8:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pizza Hut Discrimination

My manager wouldn't change my pay when the corona virus started. I'm a server so I was only making 3.75 an hour. I went from making at least 70.00 a night in tips to 10.00 a night.
He did not care that I was the one doing all the work for less then minimum wage
I had an anxiety attack at work and told my assistant manager I was leaving... she was on a personal phone call and didn't respond to me. I was told I couldn't go back because it was job abandonment. No it wasn't. I was and I'm still terrified about this virus and now to make things worse I have no job!

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S
4:17 pm EDT

Pizza Hut Pizza was totally bern very low topping of cheese

Delivery service was vary good but pizza was bern. Vary low Quantity of cheez toping . Last time my oder is not deliver in 4 hours. I don't mind because his day is a rainy day.

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B
8:18 am EDT
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Hi my name is bridget robbins, I have worked for pizza hut for almost a year,. I recently made shift manager. They said they were going to do background check only back 7 years, I agreed I told them about trouble I got into about a year ago they said it should not be a problem., I came to san antonio over two years ago. I had finally got out of a very...

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R
2:14 pm EDT
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I have been working under my manager Tammy for over 6 months she has been sexually harassing me calling me names and using foul language letting minor smoke in or own property calling out employees trying to fight screaming at the top of her lungs at employee she's got everyone scared and nervous at the facility she is always talking about fighting someone...

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P
12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pizza Hut Base is uncooked & the cheese is very thick

Site no : 16859 Al warqa branch. Order no #99, 20040.Date : 16.03.2020.
Dear Sir/Madam,

We ordered ordered large pizza for Spicy Chicken Ranch.We paid 63 dhs.We are not satisfied.The base is uncooked and the cheese is too thick.The base and cheese is coming off separately.There is no taste.

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J
1:40 pm EDT

Pizza Hut Service fee for cost of operation in California ???

This is a very sneaky fee. When you order in pizzahut's app this fee doesn't show up until the end. Regardless of when it shows up is it even legal? What service or product am I paying for with this fee?

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S
1:34 pm EDT

Pizza Hut buffet

Buffet today march 15 2020 .2 empty pizza spots and were not refilling until all were gone. No senior discount today only when certain people work. Waitress tried rushing us out as we were waiting for more pizzas . 2 pieces does not a buffet make as we wanted a pizza we liked.Needless to say we left hungry and will not be back. And waitrrss was hurrying us by removing out paper towels while we were still using and sitting thete.. Very disrespectful and i dont like being pushed out the door.

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S
6:18 pm EDT

Pizza Hut Pizza

I ordered a large thin and crispy meat lovers with extra cheese but there was no extra cheese. I have a picture of it. Does this look like extra cheese to you?

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C
2:02 pm EDT
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We ordered the following on 7th March 2020 1x Large Pepperoni Feast £19.99 Classic 1x Large The Meaty One £19.99 Classic 1x Cheesy Garlic Bread (4 pieces) £5.19 1x BBQ Chicken Wings (7 wings) £5.99 1x Garlic Dip inc. 1x 7up Free (1.5L) £2.49 50% Off Pizzas. -£25.58 Payment: Card Total: £28.07 The order was incomplete, missing the garlic bread. Then...

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B
4:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This 9" Supreme pizza was cold, hard, and dry. This obviously was not anywhere close to being freshly made. It more than likely had been sitting under the heat lamp too long. I was in a rush or I would have taken it back for a refund. I expected more from a national chain like Pizza Hut. Pertinent info: store id MIAPHT08, order # 1716, purchase date March...

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H
2:33 pm EST
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Hi Team, I placed an order on pizza hut website at 9:40 pm to AL Khaleez Center Outlet after waiting for one and half hours the order didn't deliver, I called to customer care from they told order will be delivered in 10min and even after waiting for 20 min the order didn't get delivered I again called back to customer care they told this outlet is not...

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S
3:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Pizza Hut Online order

I made an online order number [protected] dokki branch ( mesaha ) and they replied it will be ready in 15 minutes but when i arrived after 30 minutes they told me there is no order at all and no one bothered himself to check the order noting that i have ordered before with the same method with exactly the same steps 3 times, attached their reply to me

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About Pizza Hut

Screenshot Pizza Hut
Pizza Hut is a well-known American restaurant chain that specializes in serving delicious pizzas and other Italian-American dishes. The company was founded in 1958 by two brothers, Dan and Frank Carney, in Wichita, Kansas. Since then, Pizza Hut has grown to become one of the largest pizza chains in the world, with over 18,000 restaurants in more than 100 countries.

Pizza Hut's menu features a wide variety of pizzas, including classic options like pepperoni and cheese, as well as more unique offerings like the Meat Lover's and Veggie Lover's pizzas. Customers can also customize their pizzas with a variety of toppings, crusts, and sauces. In addition to pizza, Pizza Hut also offers a range of other Italian-American dishes, such as pasta, wings, and salads.

One of the things that sets Pizza Hut apart from other pizza chains is its commitment to innovation. The company has introduced a number of new menu items over the years, such as the Stuffed Crust pizza, which features cheese baked into the crust, and the P'Zone, a calzone-style pizza pocket filled with cheese and toppings. Pizza Hut has also embraced technology, offering online ordering and delivery services through its website and mobile app.

Pizza Hut is also known for its commitment to giving back to the community. The company has partnered with a number of charitable organizations over the years, including the World Food Programme and the Literacy Project, to help fight hunger and promote education around the world.

Overall, Pizza Hut is a beloved restaurant chain that has been serving delicious pizzas and other Italian-American dishes for over 60 years. With its commitment to innovation, technology, and giving back to the community, Pizza Hut is sure to remain a favorite among pizza lovers for years to come.
How to file a complaint about Pizza Hut?

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1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create a new one to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Pizza Hut in the 'Complaint Title' section. Be concise and clear about the problem.

4. Detailing the Experience:
- Provide detailed information about your experience with Pizza Hut. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Pizza Hut.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Pizza Hut on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.

By following these steps, you can effectively file a complaint or review about Pizza Hut on ComplaintsBoard.com.

Overview of Pizza Hut complaint handling

Pizza Hut reviews first appeared on Complaints Board on Oct 28, 2006. The latest review Food shortage in order was posted on Sep 10, 2024. The latest complaint The working situation before and during covid-19 was resolved on Jul 15, 2020. Pizza Hut has an average consumer rating of 1 stars from 2964 reviews. Pizza Hut has resolved 216 complaints.
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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
    800 028 7034
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    United Kingdom
    8800 100 1958
    8800 100 1958
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    Russia
    600 569 999
    600 569 999
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    14%
    Confidence score
    UAE
    23 300 000
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
    1700 506 070
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    Israel
    +1 (800) 948-8488
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
    +1 (866) 364-0825
    Click up if you have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number
    Canada
    +33 351 860 038
    +33 351 860 038
    Click up if you have successfully reached Pizza Hut by calling +33 351 860 038 phone number 3 3 users reported that they have successfully reached Pizza Hut by calling +33 351 860 038 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number
    50%
    Confidence score
    France
    +40 212 101 010
    +40 212 101 010
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    Romania
    +351 222 444 222
    +351 222 444 222
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    Portugal
    +46 86 638 895
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
    +65 62 353 535
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    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 06, 2024
Pizza Hut Category
Pizza Hut is ranked 7 among 60 companies in the Fast Food Chains category

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