Planet Nissan’s earns a 1.0-star rating from 4 reviews, showing that the majority of car buyers are dissatisfied with their purchases.
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Planet Nissan is a bad business
Planet Nissan is a bad business. They made me sell my car with force from a sales guy who knew I lived alone. I told their people and they said the sales guy would stop texting me. But he didn't and I was scared so I left the state. I can't exchange the car or go back to my lease. The sales guy kept harassing me but the company didn't do anything even though I was forced to sign the loan.
Planet Nissan Complaints 3
I had to get my battery changed at Planet Nissan and they forgot to reset my odometer
I had to get my battery changed at Planet Nissan and they forgot to reset my odometer. I had to drive 30 miles before I realized it. Then, my windshield cracked. HEATH said he would call me the next day to make an appointment to replace it, but he never did. I called five times and still couldn't get anything resolved. The service at Planet Nissan is terrible. Lawyers, be careful. They say things they can't produce, like a callback on Thursday, January 27th. It's covered by warranty and guarantee, so they should replace my windshield at my home.
I went to Planet Nissan on Feb 9, 2021 for oil change
I went to Planet Nissan on Feb 9, 2021 for oil change. The guy there offered me E Oil change package of 3 for $81.66. It includes E oil change, washer drain, and oil filter change. They also gave me a complimentary car wash clean, which all dealerships provide. Recently, I went back for oil change on June 30th. I had an appointment time of 1030am. I came in, and the guy (Ruben Flores) said 3 hour wait. I said, "yes", I can wait 3 hours. By 130pm, still no update, people who came in after me, finished first. So, I went to front desk and asked. Apparently, they still have not touched it. So I said, "I just want my car out and please give me the keys". Receptionist said, "the guy will work on it and finish in 10mins." When I got my car back, the "SERVICE" that was promised is not properly done. Car has not been washed. I checked the oil dipstick inside and noticed brackish oil still in dipstick, which should not be the case if it's properly done.
They lied about the truck they sold me at night and hid the damage on purpose
They lied about the truck they sold me at night and hid the damage on purpose. I called them this morning when the sun was up and saw the damage. I asked if I could bring the truck back or if they would fix it, but they said they were too busy. The paint is also starting to bubble up. I did everything online and picked a truck, but they said they didn't have it and gave me a different one that is not the same. The manager told me it was my fault for not seeing better in the dark. I am very upset and will never do business with Nissan again. This dealership has no morals or scruples. I want them to fix the truck or give me my car back. I will contact Nissan corporate about this deceitful dealership.
Is Planet Nissan Legit?
Planet Nissan earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Planet Nissan has claimed the domain name for planet-nissan.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Planet-nissan.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Planet Nissan protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Planet Nissan has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Planet Nissan
At Planet Nissan, customers can choose from a vast inventory of new and used Nissan vehicles, including popular models like the Altima, Rogue, and Sentra. The dealership also offers a range of financing options to help customers find the perfect vehicle at a price that fits their budget.
In addition to its impressive selection of vehicles, Planet Nissan is also home to a state-of-the-art service center staffed by highly trained technicians. Whether customers need routine maintenance or major repairs, the service team at Planet Nissan has the expertise and equipment to get the job done right.
At Planet Nissan, the focus is always on the customer. From the moment they step onto the lot, customers are treated with respect and courtesy by a team of friendly and knowledgeable professionals. Whether customers are looking to buy a new car, get their current vehicle serviced, or simply have a question, the team at Planet Nissan is always ready to help.
Overall, Planet Nissan is a top-notch dealership that offers a wide range of vehicles and services to meet the needs of customers in Las Vegas and beyond. With a commitment to excellence and a dedication to customer satisfaction, it's no wonder why so many people choose Planet Nissan for all their automotive needs.
Overview of Planet Nissan complaint handling
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Planet Nissan Contacts
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Planet Nissan phone numbers+1 (702) 876-8000+1 (702) 876-8000Click up if you have successfully reached Planet Nissan by calling +1 (702) 876-8000 phone number 0 0 users reported that they have successfully reached Planet Nissan by calling +1 (702) 876-8000 phone number Click down if you have unsuccessfully reached Planet Nissan by calling +1 (702) 876-8000 phone number 0 0 users reported that they have UNsuccessfully reached Planet Nissan by calling +1 (702) 876-8000 phone number
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Planet Nissan address5850 Centennial Center Blvd, Las Vegas, Nevada, 89149-4570, United States
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Planet Nissan social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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