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Rocky's Auto Sales Customer Service Phone, Email, Contacts

Rocky's Auto Sales
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www.rockysondixie.com

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Rocky's Auto Sales Complaints 3

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Rocky's Auto Sales I've bought 4 cars from them and the cars I've bought have had major problems with them

I've bought 4 cars from them and the cars I've bought have had major problems with them. I believe they are selling faulty cars to the public and making the customer pay for it. They sell cars with issues and don't tell the customers about the problems. When a customer like me comes to them because of the car's issues before they sold it to me, they make me pay car payments for it. They act like I did it to the car, but in reality, they were already messed up. Then they make the customer pay for the fixes and the car payments, and blame the customer. I believe they are extorting customers for their hard-earned money.

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Rocky's Auto Sales I bought a car from Rocky's auto sales, when I left I got the computer checked for codes, none showed up, it drove fine in the test drive

I bought a car from Rocky's auto sales, when I left I got the computer checked for codes, none showed up, it drove fine in the test drive. But 2 days later the truck died, the alternator was bad and I had to pay almost 600 for repairs. Another day goes by and the car is driving in an unsafe way so I pulled over and called a tow truck. The next day I contacted Rocky's about the problem saying that it happened days after the purchase, showing that the issues were hidden from us for the sale. The mechanic who worked on my truck also said that the alternator had been deliberately hidden just to sell the car. I'm asking for a refund for the alternator and battery, or for them to fix the other problems that the car is showing me.

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Rocky's Auto Sales On March 15, I gave them 400 bucks to fix my transmission

On March 15, I gave them 400 bucks to fix my transmission. Then, on March 24, I paid the remaining balance of 900, which included the current month's note, to get my car back. But as soon as I picked up my vehicle, I noticed some new issues that weren't there before. My hood was shaking like crazy and making weird noises. Plus, somehow, the mileage on my car had magically dropped from 151 thousand plus miles to 119 thousand. I immediately called them to complain and they just told me to contact the transmission people. They claimed they only worked on the transmission and nothing else. But I know for a fact that my car didn't have any problems other than not going into drive, which is why I paid them in the first place. Now my car is even worse off and showing less mileage. I've called them countless times, gone to their place in person, and I even have recordings of our conversations where they were rude, unprofessional, and even threatened me because I kept calling for help. I've already left reviews and if this isn't resolved, I'll have no choice but to take legal action.

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Is Rocky's Auto Sales Legit?

Rocky's Auto Sales earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Rocky's Auto Sales to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Rocky's Auto Sales is known for their high standards and safety. If you're thinking about dealing with Rocky's Auto Sales, it's wise to check how they handle complaints.

Rockysondixie.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • We detected that rockysondixie.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • The website belonging to Rocky's Auto Sales has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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About Rocky's Auto Sales

Rocky's Auto Sales, located at rockysondixie.com, is a reputable car dealership offering a wide range of vehicles for sale. With a diverse inventory of quality used cars, trucks, and SUVs, they cater to the needs and preferences of various customers. Whether you're looking for a reliable family car or a stylish sports car, Rocky's Auto Sales has got you covered. Their knowledgeable and friendly staff are dedicated to providing exceptional customer service, ensuring a smooth and hassle-free car buying experience. Visit their website today to explore their inventory and find the perfect vehicle that suits your budget and lifestyle.

Overview of Rocky's Auto Sales complaint handling

Rocky's Auto Sales reviews first appeared on Complaints Board on Oct 12, 2023. The latest review I've bought 4 cars from them and the cars I've bought have had major problems with them was posted on Oct 16, 2023. Rocky's Auto Sales has an average consumer rating of 1 stars from 3 reviews. Rocky's Auto Sales has resolved 0 complaints.
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  1. Rocky's Auto Sales Contacts

  2. Rocky's Auto Sales phone numbers
    +1 (502) 935-4284
    +1 (502) 935-4284
    Click up if you have successfully reached Rocky's Auto Sales by calling +1 (502) 935-4284 phone number 0 0 users reported that they have successfully reached Rocky's Auto Sales by calling +1 (502) 935-4284 phone number Click down if you have unsuccessfully reached Rocky's Auto Sales by calling +1 (502) 935-4284 phone number 0 0 users reported that they have UNsuccessfully reached Rocky's Auto Sales by calling +1 (502) 935-4284 phone number
  3. Rocky's Auto Sales address
    9108 Dixie Hwy, Louisville, Kentucky, 40258-1055, United States
  4. Rocky's Auto Sales social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Rocky's Auto Sales contacts

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