Platinum Online Group review: withdrew money from my account 321

Platinum took $99.00 from my account without my authorization. I am now overdrawn. I have been out of work for almost 2 years and my unemployment has run out and I'm working part-time at Macys earning $7.75 an hour. I have tried to get some answers but only get an answering service. Has anyone gotten their money back? I am now overdrawn with no money to get me through the weekend.

Platinum Online Group took money from my bank account after being told to not to do it by phone place ing me in the negative balance of $137.take money when told not to. They say they are protect us but I question their methods of protection when it leaves my account in the negative and they don't listen to the people they are supposedly protecting. If they don't give me my money back my lawyer will handle it for me and maybe they will learn what it means to really listen to the average person when being told no.

in june of 2010 we tried to apply for a loan online. we didnt go through with the process but platinum group used our banking information to take 99 dollars from our account for a memember ship i know nothing about! now on the 1st and 15th of each month since than 14 dollars comes out for the monthly fees! i have called every month and given my message to get a call back and no one has canceled or refunded my money! i too am looking into legal action adn changing my bank accounts now. please watch you accoounts closely for platinum group and usa credit. those ar e the two names they are using!

I AM HIGHLY UPSET...I JUST OPENED AN ACCOUNT WITH BANK OF AMERICA AND THIS COMPANY WITHDREW 99.00 FROM MY ACCOUNT WITHOUT MY PERMISSION, I AM VERY VERY VERY UPSET WITH BANK OF AMERICA. HOW CAN THIS COMPANY BE DOING THIS TO SO MANY PEOPLE AND NOT GETTING IN TROUBLE FOR THIS...I WILL TAKE PLENTY OF ACTION TO GET MY DAMN MONEY BACK. I WORK TOO DAMN HARD FOR MY ### TO JUST TAKEN FROM ME!

They took 99.49 from my account without permission as well.

took money from account that i did not authorized

They took $99.00 out of my account causing an overdraft and the bank charged me $35.00, and I didn't order anything from them. I want my money refunded
and fraud charges should be filed against them

OMG, no wonder you got taken for! You post an image on a check with you name, address and all your bank info.
Would not be shocked if you come back next week and tell us all that you got taken again.. Some people just don't learn.
Your best thing to do right now after posting that image is to CLOSE that account and open another. From looking at things, you didn't get scammed you ALLOWED yourself to get scammed. Hope you learn from this and after doing some research about " platinum online group "
your time would be better spent making a new account and closing the one you have now and go on with your life. If you keep it open they will go after you again and no there is nothing you can do. Another hint to some of the other members here is that if you have been having charged taken out of your debit card or credit card and you bank will not do anything about it, hang up and cut your card in half then call them back and report it stolen. They send you a new one with new numbers.. End of problems.. Good luck with all that..

Platinum Online Group deducted $99.49 from my checking account which was not authorized. This deduction created an overdraft for which I was charged $34.00. I want platinum online group to credit my checking account $99.49 + $34.00 overdraft fee which totals
$133.49. If this is not done within the next 24 hours, I will proceed with legal action.

debited my bank acct on1/18/2011 for 49.89 and debited again 1/31/2011 for 14.00 without my permission both times-gotta watch these websites-

They took $99.00 from my bank account with what they listed as "pre-authorized check" which is not true. I contacted a while back and at the end of the conversation I told them I wanted nothing from them. Now this. I need this money back. Can anybody tell me what to do? My email is sonnyteague@hotmail.com, phone is [protected] and my name is Hubert Teague.

I had $99 taken out of my bank account with a electronic check that I did not authorize! I have been trying to contact the lowlife [censor] that has done this to me and so many others. I have only been able to contact a third party answering service. I also got hit by a another [censor] named Top Dog at almost the same time! Both hit my bank within an hour of each other. I have had over $250.00 taken from me, that is including overdraft charges! My rent is due no later than tomorrow and there is no way I can get my money back by then! These people should not be able to do this. With all these other complaints, why are they still able to be on line and operating?

Plaese mail me I think I can help. Shawneerain123@yahoo.com

I have been having them steel money from my bank account, by them sending checks to my bank saying i owe 99.49 cents when I did not sign up for anything. So i took this to the FBI online, if you do this they will have to do something about your stolen money. Here is the website http://www.ic3.gov/default.aspx

I to am a victim and this happend a few time I have 1, 000 dollar over draft fee! which I have payed back all my loans and they keep taking money out of my bank acct. I do not know what to do.

they tryed to cover there tracks by sending me an emergency card yesterday.with a loan on it for up to $500 dollars on it.after threatining me with criminal charges saying i owe them on a loan from DEC. that they never gave me.I HAVE RECORDS OF ONLY 2 WTHDRAWS FROM MY ACCONT MADE BY ME FROM DEC TO FEB NONE OF IT WAS THERE MONEY.EVERY LAST DIME BELONGED TO ME.MINES!2 DEPOSITES FROM DEC TO FEB.NONE OF THEM WERE FROM PLATINUM ONLINE GROUP.PLATINUM GE.THE HONESTLY BELONG TO ME JAMES W FRAZIER III.NEVER RECIEVED NO LOAN.AND IF I OWE.WHY did they send me a card with a code to type in.ONLINE!and up to $500 will be deposited into my account.lenders dont loan to people who already owe!THE TRYED TO MUSCLE ME LIKE THE ARE THE MOB.FRAUDULANT GANGSTAS.I WOULDNT CARE IF THEY WHERE ALKIDA.THEY ARE NOT GOING TO TAKE MY PENNIES MY LIFE OR FREEDOM.THEY TAKE FROM THE ELDERLY AND THE ONES WHO THE THINK AINT GONNA SAY OR DO NOTHIN.THEY NEED TO PAY EVERY LAST PERSON BACK THIER 99.WITCH THEY TOOK 6 TIMES NOT ONCE FROM MY ACCOUNT.ITS TIME FOR THEM TO BREAK BREAD CAPEACHE.YALL CAN KEEP THAT EMERGENCY CARD PLATINUM OFFLINE GROUP.YOU MAY NEED IT!

same thing happened to me my bank charges 37 dollars fee and the their was another one taht took out 49.95 out of my acct. and I am charged with 37 dollars for the second time.

i recently got hit with the $ 99 fee from platinum online group never even heard of them until mysterious money kept being debited out of my account i have called cant get no response this is not the first time money has been taken out of my account with out my knowledge or consent i am so sick of this [censor] i have a child with a very rare chromosome disorder and heart condition the more money that keeps dissappearing i have to cancell alot of her out of town doctors appointments u know what people that do this to us by taking our money makes it more harder for us to survive and they should be shot! something needs to be in place for situations like this

on 2/3/11 $99.49 was withdrawn from my checking acct and i didnt authorize it. so i was charged 37.00 for my acct being overdrawn. On 2/10/11 the same thing happened again and i was charged another 37.00 now i am a bit pissed i want my money back in my acct! totaling 173.49 is a bit ridiculous

I had an unauthorized charge on my account. This company had withdrawn $99.oo from my account. They some how used an electronic check. They apparently don't even know my last name has it is three words and they only used the last part of my last name. Anyway I have made 3 email attempts (those that went through) and the countless e-mail attempts that did not go through. They for some reason keep directing you to a so called operator or to leave them an email, which by the way if you leave an e-mail it will tell you that they will contact you within 24-48 hours. I am currently still waiting for a call back. So since I had no response today I decided to call seven times. Now for some strange reason it sounds as if I keep getting the same operator. However, I got three different names Cindy no last name, Abigail no last name and a Jessi Lee. When I ask to speak to a manager I got told there is no manager there. This person said that the manager is located in the Customer Service Center, which is no where near where we were leaving messages. When asked if this was a legitimate company and if they were listed under Better Business Bureau (BBB)I was told yes. I located them under the better business bureau but I had to go to this BBB website http://www.goldengatebbb.org . They are listed but is not accredited . I filed a complaint. While filing the complaint I attempted the last 2 of the 7 calls I made to them today. The first of those calls they made it seem like there were interference. The last call they actually hung up on my while I was still requesting to speak with someone.

I have a question this FBI address is it legit? I am only asking because I have been getting e-mail from the so called FBI and when I write back to the address I tend to get the mailordemon or whatever it's called so I am just wondering. I want to report it because it seems like they are doing this a lot and it is not fair.

I was promised a $1500 loan if I joined Platinum Group. No such money appeared,
and I called to cancel, a message was taken and today they withdrew $99!
I want an immediate refund!

Not happy with company PLATINUM ONLINE GROUP! Called to cancel service and some worthless operator took my message. When I wanted her to leave a message that this was a big waste of time she hung up on me! Their worthless phone number is [protected] and their worthless website address is www.yourcustomerserviceonline.com. BEWARE OF THIS COMPANY!

why dont ya folks file a complaint w/ consumeradvocacyfoundation.org, they help y'all w/ all that crap ur dealin' with they did with mine... suggest yah try it, wont hurt if ya do...

fake & bad business took money from my checking & I want the $99 dollors put back in my account now

I was trying to get approved for a payday loan online and this indian guy called me he said to confirm my information for the lender but instead he started to tell me I was approved for some kind of credit limit of 2500 dollars. I declined and said I only wanted a payday loan. I was not approved for the pay day loan. So I my paycheck is direct deposted into my account. When I cheeked it on payday 99.00 was missing and I was charged 29.00 from my bank because there were no funds in my account at the time the check posted. I have reported this to my bank and made a police report. This company stole my money and they need to pay.

I noticed a check written to platinum online groupfor 99$ taken out if my account! I never authorized $ yo br taken, I don't know who they even are! Check was eritten [protected]. Funds taken [protected] I have called. 6 times in 4 days lef numerous messages and have been hung up on twice by customer service! I'm irate, my bank act. Is negative and I'm being charged daily! I want my money back now! Contacting legal aid today!

Could I please have the number you called in order to get your money back? They took 87.00 out of my account without my authorization. Chase Morgan Marketing took your money right? I cant seem to find the number for them to call.

Well I talked to someone they say they haven't received any money from me! I have a copy of them taking money, the money was paid to them per my bank statement 2/28 . The woman says be patitent if we receive the $ then they will credit my act
The $! Oh and supposedly I ordered it twice yet they can't tell me what i ordered! Nothing! The scam... they say they didn't get the $ when in fact they did take it!
The number. Is [protected]
Good luck!

You all tried to take 99.49 out of my account that had no sufficant funds and my bank charged me 25.00. First of all I never authorized ya'll to go in my account. I am calling the bank and then the Attorney General's Office.

platinum online group withdrew 99.49 dollars out of my account and a 25 dollar bounce fee i want my money back or im going to take legal actions and plus the 25.00 to they had no aprovial from me to take my money give it back

Platinum online group took money from my bank account and i want it back and plus my 25 dollar bounce charge i did not autherize these acktions and i want my money back

company with out authorization, has attempted 2 times in febuary. the first time was feb.2/2011 attempted to steal $99.00 from my account, which there was only approx $20.00( so why would i knowingly tell some one to take $99.00 when it wasn't thier)and my credit union charged me a nsf fee of $35.00. the second time was feb.16/2011 tried to steal again $99.00(again account bal. was lower) which again my credit union charged me another nsf fee of $35.00. have tried numerous attempts to contact to get my info removed to no avail. evey time you get a message taker who will have a customer service rep contact you and they never do. the company is that shiesty that they don't list a company address, or any good phone numbers to call, always a message taker answers, ask for a manager they refuse and hang up on you. some one needs to put a stop to this scamming people now! WE NEED HELP

i called and emailed this company to cancel my membership. A charge of $99.49 was deducted from my account on yesterday. I spoke with the message operator and she said she would pass my information on to someone else. No one has returned my call. I want a refund of my money. This is a scam. I will be reporting this company to the BBB.

There was an unauthorized charge collected from my acct. in the amount of $99.00 I contacted customer support and was directed to leave message waited 72 hours- no call back .I have since then contacted the online group several time, customer support sends me to message board and i get nowhere, Please reply back,
Thanks A Bunch,
Krystal
[protected]
PS: I am able to send proof/copy of check with No signature

A charge of $49.89 was charge on my debit card on 3/18/2011 which put my account on a negative status. please correct this isssue & paid the overdraft fee your company had impose on my account. I did not authorize a transaction with the company mentioned above. Thank you.

They took 99.49 from my account & i didn't approve it. Just got letter from my bank sayin i have to settle dispute with them so i'm starting here by making a complaint, they may have some how got my information when i was looking at other loan site's but i did not authurize them to debit my account! I don't even know what the charge was for, it dosen't even show on the affidavit i filed at the bank. So if anthing you can do to help, by all mean's do so. Thank you very much.. P.s. My name is Prentiss

Usa Credit/ Platinum Online Group withdrew 99.49 from my MECU bank account after USA Credit claimed to have approved me for a loan. My account was overdrawn and charged $28 dollars in overdraft fees on March 2, 2011. Then another check was submitted for 14 on March 22, 2011 resulting in another overdraft fee of $28. As a result $9.10 was transfered from my savings account to my checking to try to cover the insufficient funds by my bank. On March 2, 2011 my account balance was- $126.92, on March 22, 2011 my account balance was -$168.92, after the money was transfered from my savings account my balance is now -$159.82. I have already filed a dispute with myt bank and I am requesting that the money as well as the overdraft fees be repaid to my account. Also I have searched the BBB for this company under both names and they are not listed. I was under the impression that I was applying for a loan not a scam.

I just wanted to post to let anyone who has been scamed by Platnum Online Group can get there money back I just went through it and got the 99.00 and my bank fee back. They use a service for there customer service you can go to http://www.yourcustomerserviceonline.com and leave a message or you can call [protected] both places you need to leave a message. Call your bank and report the scam with the information I provided you and let them fight for you it took a little over a day to get a full refund. Good luck and I hope this helps someone.

this company took 99.00 out of my checking account without my authorization and i want it put back plus the over draft fees that my bank charged me for the over draft or i will take legal action!