PointsBet New Jersey review: Jersey promo

I was told about this sports betting app by a few friends because there was a really enticing promotion they were offering where if your initial bet is $50 or more, then you receive a gift card in the amount of $150 towards the fanatics website. I signed up for this reason, and this reason only. My first bet was $50 and when it settled I had not received my fanatics gift card that I was promised via the promotion. So, I reached out to customer service and was told by both a normal rep and a supervisor that I would not be receiving the gift card because I was not eligible for this promotion since I signed up for the app via a referral link sent to me by my brother. First of all, the promo never specified that eligibility required you to not sign up through a referral link. Second, I have about 3-4 friends who also signed up for this app via a referral link and all of them received their gift card they were promised. The customer service team was more concerned with closing my account than actually assisting me with this issue. Had they followed through on their promise and gave me the fanatics gift card, I likely would’ve continued using and betting on this app. But because they baited and switched me into signing up and then proceeded to be exceedingly unhelpful, I will no longer be affiliated with this sports betting app and I encourage others to find alternative apps to place sports bets on.