Popeyes
Reviews and Complaints

I am reaching out to file a complaint on Popeyes Dublin Ga. location. I placed an order this evening through the drive thru window 2-9-2023 @ 5:59pm. I attempted to order a 12-piece tender only, which this location never has available. The employee confirmed with the cook the quantity of tenders available and placed the order. Not to mention, there was also 25-minute wait in the drive through... finally an employee brought our order out to the car. After making it home, 30 minutes away, we realize they only gave us a 6-piece tenders. I called the store and spoke with the shift manager - She stated there was no record of the order placed and to come back to pick up the additional 6-pieces. This is an absolute inconvenience as I live 30 minutes away and requested a refund. Then, after providing all of the information on the receipt. She states she could not find the receipt in their system. This location needs to be audited as the service is unacceptable.

Please refund my order. I have attached a picture and the receipts given.

Was told by employers and managers I can not receive popeyes w2s in the mail that I will have to pick up at popeyes so if I not pick up I don't get and that's illegal will need w2s mailed to my address i'm jacob campo very frustrating my complaint is sure and i'm not lieing. Its not my fault so please submit this ticket at these popeyes w2s at both popeyes

Sunday, February 5th around 3pm at your 11611 location in Houston. Your drive thru order employee needs extensive training. The young man was very rude while taking my order. And when I asked for the manager he said he was the manager! Hopefully that was a lie. The main purpose of this complaint is to make sure young employees get the proper training! My last visit to Popeyes chicken.

They just opened up a Bushnell Florida store and added a FAKE phone number to the location. They don't do online ordering so I assume they don't honor deals from Popeyes. Would've nice to have a working phone number for an actual supposedly opened business. I drive 15 to 20 minutes to go to the Wildwood location at least they have a phone tho they take up to an hour to pickup a pre-ordered paid for order.

My Popeyes location in Monticello N.Y. offered a 10 piece family deal for $19.99 + tax. It was to include a 10 piece chicken,2 large sides and 5 biscuit. It clearly said phone in or app. order. I work for a local Automotive repair shop 20 minutes from this location. We all chipped in to purchase 2 of these deals. We tried to call the order in and was told that the order was to big and to come to the store. We sent someone to pick our food up expecting to pay $40.00 plus tax and were told that order was online only or by phone. We were charged $73.94. When explaining that we tried to order by phone and was told the order was to big and then told that order did not apply to this store. We are very upset that we were taken advantage of and led to false claims or mis-leading discounts. We would like this resolved and over with. We will no longer be purchasing Popeyes chicken and will be going to K.F.C. RIght across the street.

I went to Popeyes 1710 S Glenstone Ave Springfield, Mo.

First, I had to wait to get my order. was told to pull up had to wait 25 minutes.

When I did order I ask for Blacken Ranch 4 of them. When my food was brought out I ask if she put the blacken ranch in there she lied to my face & said yes!

?I told here there was none in my bag so I had to wait again and she came out with 3.

I had did the survey & had 2 free pcs of chicken coming paid for the large drink & did not get my chicken! I spent 38.945 on lunch was late getting back because of the wait. got cheated out of my Food! Very upset!

Approximately 4:30pm on January 31, 2023 I went into the Lobby of the

Popeye's located at 602 Havendale Blvd., Auburndale, FL 33823.

I ordered a 10pc, spicy chicken meal, at which time I paid with my debit card

in the amount of $44.92. The 2 sides were mash potatoes n gravy and

redbeans and rice along with 6 biscuts.

I was never given a receipt.

In the 10pcs of chicken, only 1 breast, 2 legs, 2 thighs and 5 wings which were

dry from sitting under the light. The side which contained the beans and rice...

only about an inch at the bottom was beans the rest of the container was rice.

I had to discard the whole container as I could not eat it as it was dry and had

been sitting for awhile also.

If I had been told they were almost out of spicy chicken I would have been more than satisfied to take the non spicy but, was not given that option.

All in all, it was unsatisfactory!

I had the worst experiment with the popeyes in norfolk va located at 300 st pauls blvd. Norfolk va 23510... Was told plenty of bad things about this place but... I never goes off of here say>. Made a order by my app... Just to get ther an had to wait 30 more min just to be told they had no chicken at 3:00 in the evening on sunday... No pies... Went ther two nights before this incident went ther alill bit later around 8:00pm on a friday went thu the drive thu just to be told there was no chicken sandwich or chicken which the stoer close at 10pm so I tryd again just to be told damn near the same thing.. The store is very very nasty dirty food all over the floor behind the counter. Workers dont look to clean with ther outside coats on serving you food...Inside the lobby area is very filthy and surper nasty... I was just very disappointed with this store>. And just to have to wait 30min to just be told its no chicken not understanding when its a chicken restaurant! This happened to me twice in the same weekend...