Popeyes
Reviews and Complaints

I am extremely frustrated and disappointed. You took the chicken poboy off the menu. Which would of been ok if you actually had available what was replacing it! Having to go to various oregon locations wasting time and gas to find out no chicken sandwiches. The only reason why i wanted to go to popeyes.. So now i am a very disapointed and mist likely ex costumer...

September 3, 2019 at 2100H. Walked into store (Woodlawn, Guelph), no costumer and it's raining. Bought a 8 pieces chicken paid CAD 22.++. Service crew prepared my order but I noticed he is pushing away bigger part chicken and putting small pieces in the box, then he handed to me. I open the box and told him that I paid 22.++CAD and these are too small. He told me that this is the combination. I will attached the pictures and see it yourself if you will pay even 20.00 for this order. Louisiana Popeyes kitchen has good reputation when it comes to fried chicken and I order alot, but with the order I got today versus the amount I paid is not fair. If this will be the type of chicken (too tiny) that you will be serving to the consumers, this will leave a not so great experience and impression.

Subject: 13 minute wait from drive thru to receive order
Popeye # 12974

Order 52 drive thur

After waiting 10 minutes outside for my order I went inside. Received my order in 13 minutes.

This is the 2nd bsd experience I have had at this store location. Other Popeye's have much better service. Ever since this location opened it has had issues with customer service; last time entered and charged the wrong prices.

This location happens to be the closest to my house, but I don't know if I can keep trying this location hoping for the best.

Disappointed customer,

Richard Petit

[protected]@gmail.com

I have been seeing the advertisement for the $5.00 shrimp box for the last week or so on TV. Today, being Friday I visited Popeyes in Carencro, LA.
I wanted to purchase the shrimp box because I do not eat meat on Fridays. The waiter told me they were not selling the shrimp box yet. I was fabler-gasted, telling him they have been advertising this on TV. He told me I could order a surf and turf (chicken fingers and shrimp). If they have shrimp for the surf and turf why do the not have shrimp for a shrimp box? Is this some kind of bait and switch or false advertising ? I left the Popeyes and went to Hardy's next door. To say I am upset with Popeyes is an under statement.

My husband and I went to Popeyes in new Iberia, la. On Wednesday July 31, 2019 at 9:00 pm my husband went in to order because drive thru line was long. He ordered 3 piece white dinner and chicken sandwich. 7 people after him ordered and their orders were filled before his. This is unacceptable to both my husband and I because we pay good money for this place as we go there often. I have a picture of what my bun for sandwich looked like and it was not acceptable to me.

This is the second time in a three or four month period that I have complained about this Popeye's location #11941 on Coulter St. in Amarillo, Texas. --- Originally, I was excited that we were getting a Popeye's so close to us, however, I stopped frequenting this location because of poor service! --- However, I have a grandson that loves Popeye's and when he visits that is what he wants! My last two attempts to please his wants have not been good experiences. --- When I complained three or four months back there was a male representative there attempting to train the employees to give better service. --- Evidently, he was not successful! --- Today, Friday June 28, 2019, I drove to the speaker at the drive-up. I waited probably 5 minutes before anyone recognized that I was there! I ordered and then had to wait behind other cars for approximately 10-12 minutes. When I finally got to the window, one of the cars before me had pulled up further along the drive thru waiting to get their order completed! --- I then was asked by the young female at the window "what" my order was again as she mentioned most of the items incorrectly! --- I then had to wait for my for my order to be cooked! When the second female person brought my order to the window, I asked that she please repeat what was in the order. In a surly ill-mannered way she would only say, "whatever you ordered is what is in the box"! In total shock at her attitude, I left! --- Upon arriving at my home, we had to throw away the onion rings because they were over-cooked and dry! --- I then decided to call the district manager, Abby Muir, to let her know of my displeasure. She was just short of being disinterested! She attempted to tell me that the Coulter location had the highest ratings of any of the Amarillo locations! When I told her that I had used some of the other locations and had never had poor service or bad orders, she attempted to bully me by saying I was calling her a liar! I told her to stop her attempts to put words in my mouth! --- I will not ever use this location again! --- My neighbors and I are sorely displeased to have the worst Popeye's that any of us have every been to!

At the drive-thru at Popeye's #2010 at 3:37pm, Houston time, order 76, I ordered a 2pc meal with my side to be cole slaw with a sweet tea easy ice. Well, I received a 2pc brick chicken with mashed potatoes but didn't realize the error until I had made it back home on the other side of Houston by the Galleria. That chicken was so old and hard that I put it straight in the trash and I am totally disappointed. I know the ticket was only $7.78, but I don't have money to give away like that.

Thank you in advance for hearing me out.
Charlotte Johnson
[protected]
[protected]@gmail.com

I came in Popeyes around 3:45, I had a good conversation with Elaine & Janice upon my service. I dined inside, as soon as I guess the second shift came in I noticed that the whole atmosphere had changed. Me & my husband just sat there & continued our meal. This is not a bad complaint I come in every Monday night & I have noticed the same energy from those two employee Anitra & Vernisha. The Manager was preparing to change over shift, & I noticed Vernisha was arguing with the manager about certain things, & the manager continued to to change the shift. Then I noticed the other employee Anitra came in customers waiting to place orders & Anitra just stood there not trying to help out. They both started arguing & giving the Manager ATTITUDE so the manager just sent both of them home. I think the manager did a good job cause Im a manager also & I would have done e the same. Overall I'm really not complaining but I just had to let you'll know about your employees. I will be returning "I LOVE POPEYES"

order a large mac and cheese and it was only half full. my son was got like 15 fries.
store # 3681
host was Javlen
ticket # 10148
6102 ames ave omaha ne 68104
[protected]
did not try to call the crew said there manager walked out.
we payed 20.81
ordered 5pc tender combo
5pc spicy fries and biscuit
and 5pc tend blknd mac&chs lg

My email is [protected]@hotmail.com
Name is David

The red beans & rice was actually mush & rice. I honestly couldn't recognize a single bean in the ‘very small' portion I was served. For $1.94 a serving, I would have expected a little more than a couple mouth-fulls of food. Ridiculous. I also waited in line about 30 minutes, only to be told they were out of any type of ‘mild' chicken, which is why I only bought sides.

Goodmoring i lost my father on mothers day struggling to get money to bury my father i eat popeyes on a regular but im deyond pissed disrespecting and all by employeses of popeyes staff i order 15 20 pecie meals with fries biscuits red beans and rice first off i waited over, 37mts while they was very rude ask for a manger she was no better then her employess as they pushed my bags of food so aggradivly my family and i proceed to my fathers home going just to relize all my food wasnt there i had 9 boxs of 20 pesiec missing no frise or biscuit im half way to my daddys home going call them to inform them cause i spend over a 100 dollars with u guys went back next day they wouldnt speak nor rrfund me my money or items this [censored] suck and wrong i guess me and my family done eating support popeyes thru out my years cause that [censored] was dead wrong 87 stknyisland on the 20 day may 5:45 pm ms.williams [protected]