Precision Garage Door’s earns a 4.8-star rating from 16 reviews, showing that the majority of homeowners are exceptionally satisfied with service and installations.
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We called Precision Garage door on Monday, 4/26/22 and to our surprise, they came out the same day
We called Precision Garage door on Monday, 4/26/22 and to our surprise, they came out the same day. We received an e-mail stating who the technician might be along with pictures of their technicians. I thought that was VERY helpful.*** was the technician. He was friendly and had a positive attitude. He made suggestions on what should be replaced and made the necessary changes. We appreciated the swift response and the professionalism of ***. I would highly recommend this company.
The complaint has been investigated and resolved to the customer's satisfaction.
It’s early days since the fix so hopefully no surprises coming, but just got a big double door overhead fixed that was 20 years old
It’s early days since the fix so hopefully no surprises coming, but just got a big double door overhead fixed that was 20 years old...I had to leave later in the same day for a period of time so when it broke early AM same day you know the frustration...they replaced the motor, sensors etc in about 90 mins in awful weather...couldn’t be happier with the service and tech’s attitude and approach knowing for this to work was very important to me. Will definitely call them again. Good work and customer service. Thanks
Great service. Good people. The technician was polite and efficient.
Super fast and very professional and will use in the future hands down!
YOUR TECHNICIAN *** WAS EXCELLANT EVERY STEP WAS WITH PERFECTIONAL INSTALLATION, BETTER KEEP HIM; WORKERS LIKE HIM ARE VERY HARD TO FIND. I'M A RETIRED ELECTRICIAN OF AGE 85 YEARS AND WAS AN AIRCRAFT MECHANIC IN THE U,S,A,F, AND WAS TAUGHT TO REPAIR JET AND RECIPROCATING ENGINES ON AIRCRAFT B-47 AND KC-97. BACK IN *** HE WAS VERY KNOWLEDGEABLE EXPLAINING THE DIFFERENT PRICE RANGES WITH THEIR DIFFERENCES OF MATERIALS. HE WAS ALSO VERY POLITE AND FRIENDLY.RESPECTFULLY
5 Stars! This company was great
5 Stars! This company was great. I called because I was manually having to open and close my garage door and had no idea what was wrong. The lady who answered was very nice and was able to get me me an appointment the same day that I called. The gentleman (Johnny) who was my technician called me before he arrived and was one time. He was very polite and professional, and did a great job fixing what needed to be done and explaining everything to me. I would definitely recommend this company to anyone who needs service for their garage. Just all around a great business.
The Technician was professional an efficient and got the job done have no problem using them again thanks for a job well done
was professional and friendly. Prompt timing as promised. Cost was fair and manageable. I highly recommend
Had spring break on my garage door, *** was dispatched and arrived 30 minutes after I called ? Amazing service ! *** was very professional and explained my options. replaced springs in 35 minutes. I wish all service people were this good. We have been using Precision garage door for 20 years They are the best
first things first very professional and was here on time, expain what was wrong with my unit and informed me on what was needed so that my garage would function properly.
**** 4 *** was my service Technician, I found **** to be honest and trustworthy regarding his inspection and evaluation of the garage door and
4 *** was my service Technician, I found *** to be honest and trustworthy regarding his inspection and evaluation of the garage door and all of its operations. *** was professional in his recommendations; he was patient in explaining more than one time and answering all questions. *** was extremely thorough and knowledgeable (even with pricing). *** is competent and friendly. I am 100 percent satisfied with my decision, purchase and work quality performed. I rate this company with five stars from the ownership to office staff and their technicians. Overall experience A+
The complaint has been investigated and resolved to the customer's satisfaction.
On time and knowledgeable about repairs needed. Tech was friendly and did a great job. I will use again when needed.
Very friendly. Very knowledgeable. Very patient. He knew what to do and advised us on what to do. And very ontime. I wasnt ready and he was patient. Thank You very much And I would highly recommend this company. You know I am not really great on leaving reviews but lately I have and when a person doesn't do a good job I have called managers to complain. But this company has been GREAT.
What a overall great company to do business with. Fast and friendly service.we have been using this company for almost 10 years.I highly recommend.the service technicians are very well skilled and good at what they do.Keep up the great work
Technician was on time. He explained what was needed and checked to make sure I had no questions. Work was completed in a timely fashion. Stayed to make sure I tested the door to make sure it worked to my satisfaction.Would recommend Precision Garage Door
Last year we chose Precision Door Service to install our garage door
Last year we chose Precision Door Service to install our garage door. We cant say enough great things about the superior customer *** we have received and continue to receive. We had them out for maintenance and they have gone above and beyond. *** was awesome! Professional, respectful, and informative. *** just recently came by for a service call and was exceptionally great and professional. Thank you to your representatives who exceeded our expectations and making this an exceptional experience. We highly recommend Precision for your garage door service needs.
The complaint has been investigated and resolved to the customer's satisfaction.
Overhead Garage Precision Door Service is the best
Overhead Garage Precision Door Service is the best. I called about my broken garage door over the 4th of July holiday and they sent someone out the very next day. They are very prompt, courteous and professional. My garage door was fixed right away and the price was very fair. Before they arrived, I got a confirmation email showing me pictures of all their staffed servicemen and which one would be arriving at my door. That is a great customer service touch that this company provides so customers can feel safe when a stranger knocks on their door. I would recommend this company to everyone.
Our torsion spring snapped on our garage door so instead of me trying to **** myself I decided to give these guys a shot
Our torsion spring snapped on our garage door so instead of me trying to *** myself I decided to give these guys a shot. Read a bunch of reviews and had recommendations for but decided to go Precision. *** came by earlier than the window they said someone would make it out which was great since I had to leave for work towards the end of it. Looked over everything and gave some advice on some things that needed to be addressed and gave me a great price to replace the springs. Definitely will go with them again if need be and will highly recommend them to anyone else who has problems with their garage door. Thanks again guys!
Just wanted to say that I was very pleased with the work that Precision did on my garage door with a broken spring
Just wanted to say that I was very pleased with the work that Precision did on my garage door with a broken spring. The tech (***) came out the very next day I called, and worked with me to sum up what was needed based on my 30 year old aluminum garage door, and give me a precise estimate. The spring usage had eaten away one of the torsion cables. All in all, *** took the time to not only fix the spring but did some maintenance and adjusted the tension on my *** door opener. All-in-all great service, and knowledgeable techs. Would definitely work with them again, as work was done within an hour.
The complaint has been investigated and resolved to the customer's satisfaction.
To be honest we moved into our house 18 months ago and have not needed any garage door work done until now
To be honest we moved into our house 18 months ago and have not needed any garage door work done until now. Was about to call another company when I Saw the sticker on my door and called Precision Door. Wow! Im so glad I did. I am extremely satisfied with my service from Precision Door. They came through with everything from start to finish. Sent pictures of the technician so I would know who it was. Brilliant! Said they would call ahead to give an estimated time of arrival and he did. Fixed my problem in a very short time. Was pleasant and courteous. Pricing was good too. Would highly recommend this company and will use again for sure.
So far we have only ordered a new door from them
So far we have only ordered a new door from them. *** came at 11 AM. I was told he would be here between 11 and 3 so that was a great start. He came to give us an estimate for a replacement garage door/installation. His estimate came in at $1500 less than other estimates we got. He gave us a *** discount which took us by complete surprise. Being old has it's advantages in this case. He also gave us a military discount since I am a *** Military Vet. Wow, two discounts! We went out to dinner, just my wife and I, to celebrate using our discount cash. Now we'll wait and see how the install goes. He said it might be next week. We will give another review at that time."
this is the second time I have used Precision Overhead door for my garage and from here on out it will be my only call
this is the second time I have used Precision Overhead door for my garage and from here on out it will be my only call. My Technician *** was highly professional, walked me through the issues with my door gave me the estimate and let me make my decision. I thought it was high at first but if you consider that I have done very little to this door over *** more combined. So for the work done great price, nice warranty and a tech that I didn't feel at any time was trying to take advantage of me. I have no problem highly recommending this company for any garage door issues you may have. Thanks.
The complaint has been investigated and resolved to the customer's satisfaction.
Garage door spring broken and wouldn't open and home is being listed for sale in one day
Garage door spring broken and wouldn't open and home is being listed for sale in one day. Called one company before Precision who couldn't send anyone for another 2 days. Precision installed our new garage door mechanism a few years ago and did excellent and meticulous work. Called them and they were able to come out same day, received a courtesy call before arrival, the tech *** was extremely knowledgeable and quick to figure out the issues, and provided me 3 different cost options for repairs and explained all of the issues to me and what each option provided as to long-term and short-term repairs. He was extremely fast in doing the work and professional, and I would highly recommend Precision for garage door issues, needs, etc.
The complaint has been investigated and resolved to the customer's satisfaction.
I called on Christmas about our damaged garage door, was given an appointment the following day
I called on Christmas about our damaged garage door, was given an appointment the following day. Tom showed up at 11:30 parked in the alley, we met him and walked him into our garage to explain the issue. The initial quote was around $750.00, he mentioned a panel needing to be replaced. He then began to look again and said or we can keep the current panel and see what I can do to fix this. Another panel would have meant waiting until Monday or Tuesday for the part to come in. I need to get my truck to the dealership today, so not really an option to wait. Within roughly 2 hours Tom had our garage door back up and working flawlessly! I appreciate the extra care and attention to detail he provided. I 100% recommend Precision, they are professional and easy to work with!
Make sure you ask the questions they will not
Make sure you ask the questions they will not. I created a service call online- the Tech that booked the appointment was able to get the repair service to accommodate my schedule. I asked if the Service Tech will need to make multiple trips. I was told no- the Service technician will bring all the parts necessary for repair.Tech arrived on time - Took about 2 minutes and told me that he does not have the parts for the my particular garage door ( discontinued by manufacture). $65 to find this out. . Next, I received a email from Buck -- if I was not 100% satisfied he would consider it a favor if I called to discuss it. I called twice ( 2 different days) and left my information each time. I never received a call back or email. Each time I called, the call lasted over 15 minutes while I waited. They may do good service, I dont know, but if you need to call in to speak to someone you may not get any response. This all could have been avoided if the booking agent asked necessary questions.-- i.e what model garage door are you looking to repair.
The spring broke on my garage door this morning
The spring broke on my garage door this morning. I called three places and submitted one online form. Only one person picked up the phone - *** from Precision. She was polite and straightforward and sent *** out to me within two hours. Once on the scene, *** presented me with three estimates that captured different repair and preventive maintenance levels. My cables were trashed, but they hadn't broken yet. My rollers were worn and on their last legs as well. There was no pressure from *** to choose the highest estimate. He helped me decide what I thought was best, and I appreciated that. I agreed to go to the middle of the road: it fixed what was broken and replaced the things that were likely to die next. *** fixed it all in under two hours, and I couldn't be happier. It was likely a little more expensive than the fly-by-night competitors that don't have professionals answering phones and scheduling technicians. Still, I thought it was worth the cost. *** has to get paid as well for answering phones. Call center work is challenging. Both *** and *** made the entire experience delightful. Thank you!
The complaint has been investigated and resolved to the customer's satisfaction.
I've had Precision Door Service twice now
I've had Precision Door Service twice now. Last year one of the springs broke. *** came out right away and fixed it, but he did warn me that the door was very old and I should consider getting a new opener. We didn't at that time, but I know he was being honest about it. Well, he was right. A couple of days ago we had a door mishap, my spouse had a chair in the way of the door and I unknowingly closed it from inside the house. The sensor wasn't working and the door came down hard and ripped the lift housing from the door. I called Precision because I knew how good they were. (They had also done my son's garage door.) *** came out yesterday and evaluated the door. He honestly told us that we legally had to have the door up to code, which meant a new opener and sensors. But it wasn't a "hard sell", he was telling it like it is. We now have a totally new system with 3 remotes, wall opener, and the ability to use wifi remote. The new opener is so quiet! I didn't even realize it opened this morning. I also tested the sensor and it's perfect. I know we won't have any worries with a broken garage door this winter. Thanks ***!
The complaint has been investigated and resolved to the customer's satisfaction.
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Is Precision Garage Door Legit?
Precision Garage Door earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Precision Garage Door. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Precision Garage Door has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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About Precision Garage Door
One of the key factors that sets Precision Garage Door apart from its competitors is its team of highly skilled and experienced technicians. These professionals are extensively trained to handle a wide range of garage door issues, from simple repairs to complex installations. Their expertise and attention to detail ensure that every job is completed with precision and accuracy.
Precision Garage Door takes pride in offering a comprehensive range of services to meet the diverse needs of its customers. Whether it's repairing a malfunctioning garage door opener, replacing damaged springs, or installing a brand new garage door, the company has the knowledge and resources to get the job done right the first time.
In addition to its exceptional service, Precision Garage Door also offers high-quality products. The company partners with leading manufacturers to provide customers with a wide selection of garage doors, openers, and accessories. These products are known for their durability, reliability, and aesthetic appeal, ensuring that customers receive the best value for their investment.
What truly sets Precision Garage Door apart is its unwavering commitment to customer satisfaction. The company understands that a malfunctioning or damaged garage door can cause significant inconvenience and frustration. Therefore, it strives to provide prompt and efficient service, ensuring that customers' garage doors are back in optimal working condition as quickly as possible.
Precision Garage Door also prides itself on its transparent and fair pricing. The company offers upfront estimates, allowing customers to make informed decisions without any hidden costs or surprises. This commitment to transparency and honesty has earned Precision Garage Door a strong reputation for its integrity and reliability.
Overall, Precision Garage Door is a trusted and reputable company that delivers exceptional garage door services. With its team of skilled technicians, wide range of services, high-quality products, and commitment to customer satisfaction, Precision Garage Door is the go-to choice for all garage door needs.
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Precision Garage Door Contacts
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Precision Garage Door phone numbers+1 (708) 627-2900+1 (708) 627-2900Click up if you have successfully reached Precision Garage Door by calling +1 (708) 627-2900 phone number 0 0 users reported that they have successfully reached Precision Garage Door by calling +1 (708) 627-2900 phone number Click down if you have unsuccessfully reached Precision Garage Door by calling +1 (708) 627-2900 phone number 0 0 users reported that they have UNsuccessfully reached Precision Garage Door by calling +1 (708) 627-2900 phone number
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Precision Garage Door address2800 Bernice Rd Ste 17A, Lansing, Illinois, 60438-1284, United States
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Precision Garage Door social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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Your technician did a great job servicing the door. Called was on time very happy with your service and the technician service. I would recommend your company to others. Inspected everything and made sure it was working properly. Also programmed a remote for me thanks for taking your time to do that. Mr.
Precision garage door gave us fast service with a competent technician at a reasonable price. They were recommended by a friend and I would also recommend them. *** S
Precision was fantastic. They were able to install a new system on a Saturday after our old opener died. *** came out, gave me a number of options and quickly installed the new opener. It may sound silly but the new system is so much better and quieter than our old one we actually look forward to opening the door now just to hear how quiet it is. I highly recommend Precision and especially ***, ***.
Came to my house and fixed the garage door without me being there. Very convenient and was fixed in a timely manner. Will use again.