Prime Choice Funding’s earns a 4.7-star rating from 12 reviews, showing that the majority of home loan borrowers are exceptionally satisfied with mortgage services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I was so fortunate to have worked with Shaun Panochit on my recent refinancing of my mortgage
I was so fortunate to have worked with Shaun Panochit on my recent refinancing of my mortgage. He took the time to find the best possible deal and lowest interest rate that he could for me. In addition, when the FHA loan required what I felt was an inordinate amount of information from me, he always got me calmed down and walked me through each step. I know he spent long hours making this all work! In addition, Chrystal Mayhugh, the loan processor worked well with Shaun and with me to get the job done! She was wonderful as well! I definitely recommend Prime Choice Funding to anyone who is looking to refinance their mortgage.
The complaint has been investigated and resolved to the customer's satisfaction.
GREAT EXPERIENCE: I very recently refinanced my loan through Prime Choice Funding, Inc
GREAT EXPERIENCE: I very recently refinanced my loan through Prime Choice Funding, Inc. and could not believe the excellent interest rate I received, especially considering that the property is used as a vacation home. My loan officer, Lorenzo Kyritsis, and Loan Processor, Lana Kim, did a fantastic job of staying on top of the loan to make sure it closed promptly and smoothed out any wrinkles in the process. They were both very professional, knowledgeable, courteous and easy to contact. Most of the time, when I dialed their numbers, they picked up on the first or second ring. NO PHONE TAG! I can very highly recommend them and Prime Choice Funding.
Steven S was wonderful to work with. I wanted to understand exactly how the loan process worked. We spoke many many times and he truly gave me an education. When it was time to sign, I understood everything no surprises. Ana C was the loan processor. She gathered all our information and kept the process seamless. Thank you to both!
I give props to prime choice funding for a five-star experience. I give them five stars for their quickness and professional way they processed my loan. The loan processor Nancy K of Prime Choice Funding, Inc,was excellent. I loved the professional and thorough way she kepted me up to date every step of the way. If I found something challenging she was there to help me through that process. The refinancing was not a long or tedious process because of Nancy. I am totally satisfied with the process and the great interest rate I received from Prime Choice Funding I would recommend Prime Choice Funding for your next refinancing needs they are always available for any questions. D young
Alex Namazi and Angelina Le were great to work with, very professional. Highly recommended.
I am Yan L** say thank you for my Lender Mike and loan processor Trienda
I am Yan L say thank you for my Lender Mike and loan processor Trienda. I tried to find refinance with my original bank but they don't answer my deal. One day received a mail from Prime Choice Funding but I didn't expect these kind of AD. So I just tried to fill out questions on their website looking how it is going. Fortunately, this Ad is not junk mail and let my case under Mike and Trienda. They help me doing pre qualification let me know will be succeed, Also help me got great interest rate. Our conversation totally by email so don't worry be disturbed. If you look loan you can trust PCF. My first e-sign application date: 7/7 Closed date:9/18 They done the loan ASAP when this busy period.
I had a great experience with Prime Choice Funding. They were great at keeping me updated and explained the process clearly. Adam and Anne were great to work with and were very responsive to my questions. Prime Choice offered the best rate I could find and they pulled it off, even with my complex situation. I never know what to expect with a ReFi but this had a very happy ending. If you are looking to ReFi, you should check them out. They are wonderful people.
Prime Choice Funding Nick M & Trianda M, offered the best conventional estimate, responded to our questions and concerns in a timely and professional manner
My experience with Prime Choice Funding was truly a pleasant experience. Alan Barbour was professional, knowledgeable and so attentive. He answered all of my questions promptly and he even provided additional information for me to read. He was an excellent representative for Prime Choice Funding. Amy T was also a valuable part of my experience. Alan and Amy kept me informed throughout my refi. Thank you both once again.
I worked with Lorenzo K***, my prime contact, and Amy Thi, the Loan Processor on our new loan
I worked with Lorenzo K, my prime contact, and Amy Thi, the Loan Processor on our new loan. Both did an outstanding job. Lorenzo was thorough and efficient in presenting the initial loan options, and in particular was able to clearly and accurately summarize all the cost factors, always the chief concern with me. Amy handled the processing part and quickly navigated through some detail issues toward the end to enable final funding very near the target date. Most impressive about both Lorenzo and Amy was their responsiveness to my questions and concerns all the way through the process. If I had a question or an issue, they were there immediately to ackowledge it, and expedited resolution as needed needed, even on weekends.
Smoothest and easiest refi ever. All who I worked were very professional and caring.
Scott, Chrystal and Prime Choice were a great help in getting this refi done and saving us money! My only issue was the inordinate length of time it took the entire process. But I do understand they were extremely busy do to the drop in interest rates.
Prime Choice Funding (senior loan consultant: Lorenzo K, loan officer: Bob L) offered the best VA loan estimate, responded to our questions and concerns in a timely and professional manner, and got us to closing very quickly. I have already recommended them to several neighbors and co-workers.
I was shopping to refinance my house and I was in process with another lender when I came across Prime choice funding Inc
I was shopping to refinance my house and I was in process with another lender when I came across Prime choice funding Inc. I thought, I should gave them a call. So Glad I did, because Prime choice gave me the best rate and lower fees than four other lenders and credit union. I had a great experience refinancing my mortgage loan using Prime Choice Funding, Inc. My loan officer Mr. Dave P and loan processor Ms. Michelle P did a great job processing my loan in a timely fashion, even under the unusual circumstances caused by the COVID-19 pandemic. The entire staff was polite and professional and I would recommend their services to anyone who is looking for financing. Thank you Prime Choice Funding, Inc. for a great job. Also THANK YOU Dave P and Michelle P.
The complaint has been investigated and resolved to the customer's satisfaction.
I just finished refinancing two properties with Prime Choice Funding
I just finished refinancing two properties with Prime Choice Funding. I chose Prime Choice Funding from the overwhelming number of positive Google reviews. I am glad I did. I worked primarily with Mr. Brighton T and then towards the end with Mr. Bob Z. Both were very professional and very quick with responses to my questions. They made the process very easy, and most importantly I never felt pressured to refinance with them. In fact in my initial contact with Brighton, he recommended waiting for a while as the difference between my rates and the current rates wasn't that great. After several months the current rates dropped enough to make it worth my while and we started the re-finance paperwork. I had a great experience with them and would recommend Prime Choice to anyone.
Lori M. communication is not very good
Lori M. communication is not very good. I would call or email her and response would take several days. I was quoted a price and rate with no points. Almost two months into the process she sends me a new quote with a .25 point charged end of August . I already paid for the appraisal, subrogation of my HELOC and the time. I called her and she says well the appraisal came in lower then we expected so I have to charge you this. The appraisal occurred a month earlier end of July you had several weeks to call me and discuss the change but she did not. She said I didn't think it would be a problem. When do you make decisions for a customer without even discussing it with the them? It took over two and half months to process my Refi. It was just a very bad experience all the way around I would never use them again to refinance a property.
The complaint has been investigated and resolved to the customer's satisfaction.
Prime Choice Funding is the best mortgage company that I have dealt with
Prime Choice Funding is the best mortgage company that I have dealt with. I have looked around and got quotes from many lenders for our home refinance but Prime choice gave the best rate. All this was possible coz of my agent Lori Mason she is absolutely amazing and handled our case very professionally. Lori, always made sure that we get the best deal and good rate she even worked on repairing our credit score by giving us important information on how to increase the score and waited until the score went up (unlike other lenders who would simply close with what they have) due to which we finally got an awesome rate. Lori, was with us throughout the end and made sure we close it in time. David Arnold, from the processing team got our loan processed from the underwriting team as quickly as possible and made sure we stayed with the rate that was quoted initially. David, always stayed on top of things and wrapped up the final processing very quickly. All in all the entire team of Prime Choice did an awesome job. Happy with their service. Thank you!
I recently completed a mortgage refinance through Prime Choice Funding
I recently completed a mortgage refinance through Prime Choice Funding. The agent I primarily worked with, Adam C, was very communicative and helpful. I actually ended up going with Prime Choice because as I reached out to multiple different companies, Adam was the one that was willing to do work on the front end to crunch numbers, explain details, and answer questions. Some other lenders I sought out requested me to fill out and submit lots of detailed paperwork before they would even provide estimates. A couple lenders just kept calling multiple times a day with no other contact. Adam reached out to me professionally in email and text to give me flexibility to reply on my schedule and set up a call with him at my convenience. Part way through the process I had already given his information to some friends of mine, and they are now halfway through their refi process with Adam at Prime Choice as well. When it came time to sign documents they arranged for a notary with the title company to come to my house around my work schedule. It doesn't get much more convenient than that! I didn't think the process would be as smooth and easy as it was, and I'm very happy with my decision.
Recently we received our property tax notice and saw taxes had skyrocketed
Recently we received our property tax notice and saw taxes had skyrocketed. At the same time we noticed that 30-year fixed mortgage rates were dropping. We called our mortgage servicer and asked for a refi rate. Too high. We checked *** and left the message we were interested in re-fi. I got a call from Adam C, Sr. Mortgage Professional, at Prime Choice Funding the next day. We talked. He emailed information. We got calls from other firms, but chose Prime Choice Funding because of their responsiveness! Adam emailed a list of documents we needed to provide. We gathered them, contacted our home insurance firm and submitted everything. We kept watching the rates, which had taken another step down. We were now well into Covid-19 Stay-at-Home lockdown which created its own problems, but Adam guided our application through the process and we had a good rate locked in. Ana C, Loan Processor, then joined the team. We worked with Ana to fine-tune the paperwork. She coordinated the final steps. We signed our final documents on our porch. During the entire process from that first phone call to the signing Adam and then Ana were responsive to our emails and calls. We heard back promptly. Hours before the porch-signing I needed some info. I called Ana and she called back within minutes with the information I needed. We were delighted working with Prime Choice Funding, and its representatives Adam C and Ana C.
The complaint has been investigated and resolved to the customer's satisfaction.
Prime Choice Funding is hands down the best company when it comes to refinancing
Prime Choice Funding is hands down the best company when it comes to refinancing. I called after getting a letter in the mail promising this absurdly low interest rate 6 months after buying my house (like we all do). I can't explain why because most of the times I just throw out the letter or I will call and be on hold for 20 min and then hang up but I thought why not give them a call and I am so glad I did! This company is no BS! What they promised me was true, and not only did they closed my loan in time but went as far as to even drop it further to ensure they kept my business. Shaun Panochit was my loan processor and was so helpful, patient, and smart. He took the time to explain ever nuance of the process. He would be up at 5am answering calls from me when I would have a question about why this expense in the closing cost needed to be there and even went into work on the weekends to compute different options available to me. He broke down the savings I would see, the time it would take to recoup, and explained how interest rates are determined. If i called another refinance company and got promised a lower interest rate, Shaun would not only match it but find a way to beat it! They would do anything to keep my business and I really appreciated that dedication. I have recommended this company, especially Shaun Panochit to ever person at my command. He truly saved me tens of thousands of dollars and it was a pleasure. Thank you again Prime Choice Funding! And thanks again Shaun. It was a pleasure!
Our current VA loan was sitting at 3.25%
Our current VA loan was sitting at 3.25%. We had been receiving numerous mailings from a bunch of banking entities offering the VA IRRL at 2.25%. Being skeptical I honestly tossed them all away. One day I decided that I would just call one of them, and it so happened to be one I received from Prime Choice Funding. I initially spoke to Stephen and he took our application over the phone in about 5 minutes. He explained the time frame and the minimal things we would have to do. He advised I would receive emails that would start the process. Everything he advised happened and when he said it would. As my loan progressed I was handed off to Britton. I can say unequivocally that she is probably the most amazing and customer service oriented person I have ever worked with. I'm extremely detail oriented and ask a lot of questions (retired cop). I would email her and I would immediately get a reply that was not "canned" but genuine and she always answered my questions with class. Even if everyone else was bad she would make up for it with her unique and caring attitude. I can't say enough good about her! She is simply awesome! My loan officer Bob made sure everything was in order and everything happened as he said it would and when he said it would. He as well as the Big Boss Keith would email me periodically and make sure I was happy with their service. In a time of craziness I found it very refreshing. In closing I would HIGHLY recommend Prime Choice Funding for your VA refinancing options. I was extremely skeptical but I am no longer. If I could give them 10 stars I certainly would! Thanks to everyone I am saving a bunch on my mortgage!
Prime Choice Funding Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Prime Choice Funding, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Prime Choice Funding Legit?
Prime Choice Funding earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
Prime Choice Funding has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Prime Choice Funding has registered the domain name for primechoicefunding.com for more than one year, which may indicate stability and longevity.
Primechoicefunding.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Primechoicefunding.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Primechoicefunding.com you are considering visiting, which is associated with Prime Choice Funding, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Prime Choice Funding's website seems to offer jobs or career advice. While this can be a helpful resource.
Primechoicefunding.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Prime Choice Funding
One of the main advantages of working with Prime Choice Funding is their commitment to finding the best loan options for each client. The company offers a variety of loan programs including conventional, FHA, VA, and jumbo loans, as well as specialized programs for first-time homebuyers and self-employed individuals. Their mortgage experts are skilled at helping clients navigate the complex world of mortgage lending, providing guidance and support every step of the way.
In addition to their world-class lending services, Prime Choice Funding is also recognized for their cutting-edge technology. The company utilizes advanced tools and software to streamline the lending process, ensuring a faster and more efficient experience for clients. These tools also allow for real-time tracking of loan status, providing clients with full transparency and visibility into the lending process.
Prime Choice Funding is committed to providing exceptional customer service, as demonstrated by their many five-star reviews on platforms like Google and Yelp. Clients consistently praise the company's knowledgeable staff, prompt communication, and efficient processes. With competitive rates, personalized services, and a team of seasoned professionals, Prime Choice Funding is an excellent choice for those seeking mortgage lending services.
-
Prime Choice Funding Contacts
-
Prime Choice Funding phone numbers+1 (714) 263-1600+1 (714) 263-1600Click up if you have successfully reached Prime Choice Funding by calling +1 (714) 263-1600 phone number 0 0 users reported that they have successfully reached Prime Choice Funding by calling +1 (714) 263-1600 phone number Click down if you have unsuccessfully reached Prime Choice Funding by calling +1 (714) 263-1600 phone number 0 0 users reported that they have UNsuccessfully reached Prime Choice Funding by calling +1 (714) 263-1600 phone number+1 (714) 493-0263+1 (714) 493-0263Click up if you have successfully reached Prime Choice Funding by calling +1 (714) 493-0263 phone number 0 0 users reported that they have successfully reached Prime Choice Funding by calling +1 (714) 493-0263 phone number Click down if you have unsuccessfully reached Prime Choice Funding by calling +1 (714) 493-0263 phone number 0 0 users reported that they have UNsuccessfully reached Prime Choice Funding by calling +1 (714) 493-0263 phone numberContent Management+1 (714) 458-9682+1 (714) 458-9682Click up if you have successfully reached Prime Choice Funding by calling +1 (714) 458-9682 phone number 0 0 users reported that they have successfully reached Prime Choice Funding by calling +1 (714) 458-9682 phone number Click down if you have unsuccessfully reached Prime Choice Funding by calling +1 (714) 458-9682 phone number 0 0 users reported that they have UNsuccessfully reached Prime Choice Funding by calling +1 (714) 458-9682 phone number
-
Prime Choice Funding emailsclientcare@primechoicefunding.com97%Confidence score: 97%careers@primechoicefunding.com96%Confidence score: 96%Hrinfo@primechoicefunding.com96%Confidence score: 96%Supportmike@primechoicefunding.com84%Confidence score: 84%
-
Prime Choice Funding address17852 17th St Ste 107, Tustin, California, 92780-2142, United States
-
Prime Choice Funding social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 27, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I would give this business a ZERO if I could. My credit score is in the mid-700's, and this company has treated me as if I was as bad risk. As a customer, after dealing with them for months, you will find yourself stressed out to the max. My refinance loan has been in process for months (since mid-July ). Every week, they ask for something else they need, rather than telling me up front for all items. Then, because they take too long to complete a loan, they ask again for the same documents, updated to current - like pay stub, bank statements, existing mortgage statement, etc. Now that we are ready to fund, my pay stub issued TODAY that was provided to them two hours ago is not good enough to let my loan fund (it was supposed to fund yesterday). They say "because of covid" now they need to speak to my supervisor. My supervisor's phone number was provided to them two months ago. Since they had to leave a voice mail for my supervisor, now they won't fund my loan again. I've worked for my employer for over 6 years, a total of 9 years for the agency. It's not like I am a bad risk. DO NOT USE THEM! Also, even though they know a new payoff demand was issued SHOWING THAT I PAID MY N0VEMBER MORTGAGE PAYMENT, they still want to see my December mortgage invoice. What for? They are stalling. Do they not have money to loan? Totally disgusted. All I know is the account manager is Bobak Gandomi.
I've been thru mortgage refinances in the past that were unpleasant to say the least. This time, with Prime Choice Funding, was a different story. The team that worked with me, Team Keith were great. Thanks to Britton H, Bob L and Stephen C. They made the process so easy and everything went smoothly from start to finish. IMPRESSIVE. Thanks Everyone. *** and
Scott and Lauren were transparent and kept me informed during the whole refi process. Great experience.
I have used Prime Choice several times. It is a great company to do business with. Zack and his crew were awesome. I will recommend and use them again if needed.