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Procter & Gamble Complaints 367

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N
8:24 am EDT
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Procter & Gamble Faulty product

Hello,

I purchased some Fairy non bio capsules the other day and I was so excited to use them. I had heard such good reviews about them

And how they leave your clothes smelling fresh.

Sadly, I have had the opposite experience. I’m not sure whether it is a faulty batch but sadly, the tablets that I used left my clothes smelling like onions! I thought it might have been a one

Off but it wasn’t, most of the package have smelt like this. I purchased them from my local coop and I

Did try to return it to them but they said they could not refund me the £6 I paid and I would have to contact your head office. So this is what I am doing!

Please can you advise about how I can get a replacement pack as I would love to try them still.

Many thank

Lisa

Desired outcome: A replacement productOr voucher to buy another pack.

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5:23 pm EDT

Procter & Gamble Downy Fabric Softner

I try to keep a jug of Downy on back stock, so I do not have to go to the store during wash time. I added water top no avail, so I tried.

However, upon opening this jug it came out thicker than hardened jello. In fact, I had to throw it away as it was going to stop up the dispenser in my washer.

It is 4.88 Liter with the b/c of [protected] 1.

Jug bottom 4B 179A0018A

Desired outcome: At $14.95, refund or replaceIn the event you do not have my address it is: Frank W Lamarre, 439 Winding Oak Lane, Longwood FL 32750-3247Email: [protected]@embarqmail.com

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9:15 pm EDT

Procter & Gamble Your company's new policy

It is with complete disgust and disbelief that your management could offer financial assistance for your employees to abort their children. Your action has now terminated my use of Proctor & Gamble products. I will in fact encourage family and friends to do the same. You greatly misjudge the majority of women in this country who are in favor of protecting unborn life.

Every company that is offering sanctuary and sanction for women to turn against their own flesh and blood, and to deliver a death sentence for their own offspring should be condemned. Your corporate monies could be used to provide promise and protection for pregnant women facing fear and uncertainty. There are thousands of pregnancy care centers in this country that assist pregnant women with health services, baby items, safe housing, and care during their pregnancy. None of these centers is supported by the government and yet they survive to assist women in need.

Hopefully you will rethink your corporate decision and visit the life-giving alternatives to any continuation of abortion. Women deserve better and corporate decisions should help serve those life affirming choices.

Sincerely,

Kathy Peters

36 Indian Hills Drive

Waterloo NY 13165

Desired outcome: Don't make any stand on the abortion issue. Our country is so divided. Science has shown there are 2 heartbeats and 2 different DNAs in every PG.

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5:23 pm EDT

Procter & Gamble Febreze air freshener spray

The last 10 cans of Febreze air freshener spray that I have purchased have all had defective spray handles. Some of them work in the beginning and then they completely stop spraying and it seems to be because the handle is not catching. I’ve use this product for as long as you guys have had it on the market and just recently started having issues so it seems to be a manufacturing issue. I sure hope this gets resolved because I do love your product but will not continue to throw all my money away.

Desired outcome: I would like a refund for my expenses. I do still have receipts for some and the last four that are shown together in an attached picture I do not have a receipt for. [protected]@gmail.com

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Mrs l j smith
Bi, GB
Aug 22, 2022 10:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I’m so so fed up now with the spray handle on your air fresheners , you pay a fortune for the product and have to throw half a tin away due to the spray breaking this really needs looking into .

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5:29 pm EDT
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Procter & Gamble Leaking batteries AAA, AA and C

I bought a large package of AAA and AA batteries at Sam’s or Costco. The unused batteries in the container are leaking before date on battery so I checked the devices I have Duracell batteries in and found those were leaking. I then checked a toy with three C batteries in it. The batteries were leaking and the date on the battery is 2028.

Like many people have written on the internet, I was once loyal to Duracell but am now a former Duracell customer.

Kay Ballard

Desired outcome: Reimbursement would be desired.

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6:58 am EDT

Procter & Gamble Head and Shoulders Micellar cleanser

Can you please tell me why your Head and Shoulders micellar cleanser is not available in shops now?

this is so annoying when you find a product that works and the company starts to bring out other products and stop other products.

This its the only thing I found that help me.

Desired outcome: to see the product back in the shops.

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1:07 am EDT
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Procter & Gamble un stopables frebreze

Love the product BUT bought 3 recently and the sprayers don't work.

They spit a little but no stream.

Please advise.

Sharon Blumenthal

5436 Matilija ave

Sherman Oaks, CA 91401

[protected]@gmail.com

BOUGHT FROM AMAZON 1 MONTH AGO

bought from Amazon

Desired outcome: replacements

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2:30 pm EDT

Procter & Gamble Bounty paper towels 8-pack

The paper towels have a strong smell of smoke. Why is this? Where can I go to replace them for paper towels that don't emit this odor? This is the problem with every roll that I have removed from the plastic wrapping

Desired outcome: Coupon for replacement of the 8 rolls

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12:22 pm EDT

Procter & Gamble Total Home With Clean Lift Technology laundry pods

I bought a 24 pack of these pods and apparently something caused a couple of them to either split or possibly have a tiny hole in them. This caused most of the 24 to stick together, and make it impossible to use.

They are the CVS brand and were purchased around 6/18/2022. I did not save the sales receipt as I did not think about having to return them. The store would not help me. Said it was not their problem.

The letters & numbers at the top of the package are CJ0170DU40 [protected].

The bar code is [protected] 8.

I hope you can replace them.

Thank you,

Judith Hughes

7105 N Villanova Dr

Saint Louis, MO 63123

[protected]@att.net

[protected]

Desired outcome: Please refund or replace. I do not remember what I paid for them.

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2:17 pm EDT

Procter & Gamble FULL OF HOT AIR Crest 3D White Radiant Mint toothpaste

THE CREST 3D WHITE RADIANT MINT TOOTHPASTE TUBES ARE FULL OF HOT AIR! Lately the tubes are 1/4 - 1/3 full of air and I have to work the air out, leaving nearly 1/2 of the tube empty before starting to use it.

Desired outcome: Either completely fill the tubes for the price or reduce the size of the tube, assuring it is completely full with toothpaste and REDUCE the price. What do you take us for anyway?

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Sagewoman13
US
Sep 21, 2022 10:16 pm EDT

I totally agree that Crest Toothpaste is about 1/3 full of air. What a rip off.

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5:01 am EDT

Procter & Gamble Flash speed mop

I purchased the Flash speed mop from Amazon along with a box of wipes unfortunately a month into using one of the connection clips in the pole cracked leaving me with a very short mop

I wondered how I go about a replacement? Happy with the mop itself just disappointed with the quality of the product. £20.00 is a lot to spend on something that is now unusable

Thanks

Desired outcome: Replacement

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12:40 am EDT

Procter & Gamble Unstoppable febreze car breeze vent clips

At 4 PM on June 18, 2022, I put the Febreze unstoppable vent clip into the air vent in my truck vent. By 8:30 PM, I noticed that the oil, and whatever else is in it, leaked out of the vent clip and down by dash board. The drip trail permanently damaged the wood grain finish on my dash board. The dash is bubbled, crackled and flaking, wherever the contents of the febreze vent clip touched the wood grain finish. It also made the dye run from around the black knobs. This is obviously an ongoing defect.

Desired outcome: I expect Proctor & Gamble to pay to replace my dashboard, and one knob and surround for that knob.

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10:33 am EDT

Procter & Gamble Secret Aluminum Free Dry Spray Lavender + Hemp Seed Oil

I recently switched back to using Secret, purchased a dry spray, and it is sticky, and when I spray it then stop, some of the product oozes out of the spray nozzle.

My email address is [protected]@itctel.com

Desired outcome: Either a replacement that is not stick and operates properly or a refund. I do not complain very often about products but this is uncomfortable to wear as I feel my armpits sticky throughout the day.

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5:07 pm EDT
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Procter & Gamble Tide Liquid Detergent

This a suggestion more than a complaint.

Why do you use a blue cap on Tide? It's difficult to see the numbers to observe the proper levels. I would suggest a white semi clear cap, easy to see the levels and white conveys the idea white is clean.

Desired outcome: Take my idea under consideration

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10:12 am EDT
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Procter & Gamble Ultra Downy Free & Gentle Liquid Fabric Conditioner

I bought 2 129oz Ultra Downy Free & Gentle Liquid Fabric Conditioner fromTarget. It is so thick it does not come out of the container, and is unusable.

Desired outcome: Refund of 21.98. I paid $10.99 for each.

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12:10 pm EDT

Procter & Gamble Febreze air vanilla

Date 24/05/2022

Purchased from Tesco, Hailsham

I have been using Febreze for a long time, the can of Febreze Air Vanilla Blossom I purchased recently has stopped working, but the can is half full, the nozzle is not blocked and I have never tilted the can when in use. With the rising costs of products this is not something I am very happy about.

Barcode # 4 [protected]

Desired outcome: A voucher for a replacement can

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5:44 pm EDT

Procter & Gamble Gillette Endurance Deororant

We have been using this product for many years. I purchase in multi packs that are stored in a temperature neutral closet. I opened a package today and removed the foil overlay and found that the entire contents of the product had turned into a liquid. It was no longer a gel and the contents emptied out.

When I checked the remaining pieces in the package, on was solid and another was also completely liquid. Can you please advise how this can happen?

Thank you!

[protected]@aol.com

Desired outcome: I would appreciate finding out why this could happen. If possible, I would also appreciate a refund for the product. Thank you!

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10:46 am EDT

Procter & Gamble Fairy dishwasher platinum all in one

I have just opened a new bag of Fairy Platinum All in One Dishwasher Capsules and found that all capsules are split open and the powder is loose in the bag. This is the first time I have ever had such a thing and wonder if this is to do with the production of this particular bag and if this is a problem known to yourselves via previous complaints. I purchased two bags, each containing 72 capsules, and have only just had to open the second bag as 72 lasts quite a long time. Unfortunately, I do not have the receipt but these were purchased in Makro Store in Enfield. The other bag was fine. I have attached photos to show what I mean.

Jane Cox

Desired outcome: Replacement as these are not particularly cheap

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3:14 am EDT

Procter & Gamble fabreze car air freshener

this product as melted my dashboard on my vehicle after following instructions

carefully it still damage my dashboard

Desired outcome: replace the melted part i do not want a refund for the offending item i want my very loved vehicle repairing any inspections are welcome

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10:47 am EDT

Procter & Gamble Febreze air spray in fragrance of ocean

I purchased a three pack of Febreze Spray back in December of 2021 and have been using these with out an issue until we started to use the Ocean Spray and it stopped spaying with almost a full bottle left. I did e-mail your site in February of 2022 and did not hear any response. So, I will e-mail you only this time or I will stop purchasing your products. All I am asking for is a response and a coupon to replace the above said product. Upc code is [protected]. Thank you.

Desired outcome: Just a response that you received my grievance and are aware of the issue and a replacement

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Peter Bradbury
GB
Feb 25, 2024 7:44 am EST

Good day,

I purchased 3 of the Febreze Air mist Cotton fresh, 2 of the cans have worked perfectly, the third was OK and then started spraying a small amount as it appears to be clogging up. Can you please advise if i can do anything to remedy this problem.

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Overview of Procter & Gamble complaint handling

Procter & Gamble reviews first appeared on Complaints Board on Dec 3, 2007. The latest review rebate ripoff was posted on Nov 16, 2024. The latest complaint AA batteries leaked in smoke/co alarm. was resolved on Aug 16, 2022. Procter & Gamble has an average consumer rating of 1 stars from 371 reviews. Procter & Gamble has resolved 18 complaints.
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    More phone numbers
  3. Procter & Gamble address
    One Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Procter & Gamble Category
Procter & Gamble is ranked 2 among 335 companies in the Beauty and Well-being category

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