Prps Jeans
Reviews and Complaints

As someone who values quality and reliability in their clothing purchases, my experience with Prps Jeans left me deeply disappointed. The lack of transparency and poor customer service I encountered while trying to track my order was frustrating. Despite multiple attempts to get updates on my purchase, I was met with vague responses and unfulfilled promises. It's disheartening to see a brand neglecting basic customer care standards. I urge potential customers to proceed with caution and consider alternative options for their denim needs.

Prps Jeans is a company that I wouldn't recommend doing business with. Their customer service is terrible, and they don't seem to care about their customers at all. I ordered a pair of jeans from them three weeks ago, and I'm still waiting for my order to ship. It's frustrating to pay for something and not receive it in a timely manner.

If you're looking to buy a pair of Prps Jeans, I would suggest buying from another retailer. You don't want to risk dealing with their poor customer service and slow shipping times. It's just not worth the hassle.

Overall, I'm disappointed with my experience with Prps Jeans. I was excited to try out their products, but their lack of customer service has left a bad taste in my mouth. I hope they can improve their operations in the future, but until then, I'll be taking my business elsewhere.

I gotta say, I had a pretty bad experience with these guys. I was really excited to get my hands on a BLM shirt from their website, but it ended up being a total nightmare. I had to send a bunch of emails and chats just to figure out when my order was gonna be shipped. And every time, I only got a response from one person (I think her name was Cheseca?), who kept telling me the same thing over and over again - that my order was packaged and ready to go. But it had been like 10 days and I still hadn't gotten any shipping info.

I finally got fed up and called them out on their lies, and then they just stopped responding altogether. It's so frustrating when companies don't have a phone number you can call to talk to a real person. It just feels like they're trying to rip you off. And I know I'm not the only one who's had a bad experience with them.

Honestly, I wouldn't recommend buying anything from Prps Jeans. It's just not worth the hassle. There are plenty of other companies out there that actually care about their customers and won't treat you like garbage. So save yourself the headache and shop somewhere else.

PRPS Jeans is a company that I would not recommend to anyone. They have a history of being dishonest and scamming their customers. I recently had an experience with their customer service that left me feeling frustrated and cheated.

I had placed an order with PRPS Jeans and then decided to cancel it. I reached out to their customer service via email to request the cancellation. They informed me that they could not cancel the order, but they could process a return once I received the items. I received the items and followed their instructions to return them. I shipped out the return the next day and it was delivered to their return location a couple of days later.

According to PRPS customer service, I should have received a refund 3-5 business days after they received the return. However, I did not receive a refund even after a week had passed. I reached out to their customer service multiple times, but did not receive a response. This left me feeling frustrated and cheated. I had returned the items as instructed, but now the company had both my money and the items I returned.

After doing some research, I found out that this is not an isolated incident. PRPS Jeans has a history of ghosting and scamming their customers. I would advise anyone considering buying from them to think twice. It is not worth the risk of losing your money and not receiving the items you ordered.

In conclusion, I would not recommend PRPS Jeans to anyone. They have a history of being dishonest and scamming their customers. If you are looking for a reliable and trustworthy company to buy from, I would suggest looking elsewhere.

I recently snagged a few pairs of Prps Jeans during a sweet sale they were running on their website. I was so excited to get my hands on these babies that I ended up placing two separate orders. The first order arrived within a week, but the second order was nowhere to be found. I decided to reach out to customer service via email to inquire about the status of my missing order. After a few days of no response, I tried calling the phone number listed on the website, but no one picked up. Frustrated, I decided to take a closer look at my receipt and noticed a different number than the one provided on the website. I called that number and finally got through to a representative.

The representative informed me that two out of the three pairs of jeans on my missing order were out of stock and that they were not offering refunds at this time. I sent another email asking for an update and was told that my order would be shipped out by the following Monday at the latest. However, I never received an email confirming that my items had been shipped. I called again and asked if they could send out the items they did have in stock and the rest of the order later. They said they could do that, but it never happened.

It's been almost three weeks now and I still haven't received anything from my order. I'm starting to get fed up and am considering canceling the whole thing. I really like this brand, but I don't appreciate the dishonesty. I checked the website and noticed that the jeans they claimed were out of stock on my order are still being sold, with some sizes even starting to sell out. I'm not sure what's causing the delay, but I'm starting to think it might be a security check on the card I used. However, I used the same information for both orders and have never had this issue before when shopping online.

I've only encountered a situation like this twice before when shopping online, and both times it took a long time to receive my refund after an investigation from my credit card company. I really hope it doesn't come to that with Prps Jeans. Overall, I'm disappointed in the lack of communication and transparency from the company. I hope they can get their act together and improve their customer service in the future.