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Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: received a package I never ordered! 160

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12:00 am EST
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I want to complain about the package I received from Publishers Clearing House - # [protected] - I did not order this. I do not want this and I do not want to pay postage to send this back. I will never order from Publishers Clearing House again if I am going to be sent packages that I did not order.

Beware people!

Publishers Clearing House / PCH.com customer support contacts
Address

101 Winners Circle, Port Washington, NY, 11050, US

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We appreciate you taking the time to reach out and voice your comments. PCH can help you directly. Simply contact our customer service team at (800) 645-9242 or one of the many online options at: https://info.pch.com/contact-us/

Thanks! PCH Consumer Affairs
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

160 comments
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Mary LaFave
US
Aug 01, 2021 3:38 pm EDT

I have not received order #[protected]. Please remove the charges from “my account”

Mary LaFave
mlafave201@yahoo.com

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Wendy Rhodes
US
Nov 24, 2021 6:24 am EST

I work strange hours so I'm in bed asleep by 4PM. I woke up at 10PM to find an email in my inbox stating they had received my order. What? How can I order something while I'm asleep? I emailed them to complain and see about either cancelling OR getting a shipping label to return the product. Their response was basically "you somehow managed to add this to your cart" and "we'll make a one time exception and not bill you this time".

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David Eames
New Egypt, US
Apr 07, 2022 6:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've tried resolving my issue with items recieved and billed that were never ordered. But immediately they send you to a site that asks for your credit card info. That's not resolving the issue and I'm no fool.

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Cortez Ladale Young
US
Jun 25, 2022 6:49 pm EDT

This power guard 10 band radio with flashlight sku#08vB. 🔦 made in China radio is a set up they lied and tried to hold my prize for this dumb entry for what I finalize my entry 3 days ago mater fact I'm quiting because to Manny lies idont deal with lies. Jelicy I don't re new any entry with ordering and a flash light are you seriously no radio I got a phone do love Cortez Ladale Young quit sending shame shame gives set up by you to pay for right. However I'm sending it back. To publishers Clearinghouse. Po box 6343. Harlan , iA. [protected]. See I spent all my day reporting. It's creating the game I quit

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Ronald Rutledge
Aiken, US
Jul 31, 2022 9:40 pm EDT

Freezing up since Monday I have over 60 texts cannot open this is the Second time this have happened, just at close of particular Comtest

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Carol ann Gibson
Evansville, US
Aug 06, 2022 9:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received coins I did not order I am not going to pay for anything I didn't order, and I am not going to pay to send them back. Silver Dollars

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Kenneth Reach
Ocala, fl, US
Aug 11, 2022 6:17 am EDT

Some years ago, I ordered a tomato bomb. It grew into a flower bomb.

I planned to never buy again from pch.

I finally ordered items again.

I decided to order another tomato bomb again. They arrived. I planted. They never sprouted. They were only rolled up foam material.

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Norlene Noll Griffith Trice
US
Aug 16, 2022 9:19 pm EDT

The nail strengthener cream is old and dried p in tube. Cannot get it to come out at all. How dare you sell old nail products!

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Primrose53
WONDER LAKE, US
Aug 23, 2022 2:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

When playing Nightville in the first challenge, when tossing the frisbie, I have landed numerous times on the 2500 spot but I only get 100 points! It also happens on the dart/balloon challenge where I hit and pop the gold balloon and only get 100 points! Are these games rigged to certain people?

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John Bolin
US
Sep 12, 2022 3:44 am EDT

In the last several weeks I have completed online surveys at least three times from email solicitations that have taken from ten to twenty minutes. After completing the survey it sends me to the screen "Unfortunately you did not qualify for a survey at this time" and no tokens were received.

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militarymp
Fenton, US
Sep 14, 2022 1:39 pm EDT

The umbrella shade doesn't shade my whole dashboard, and the thirty dollar surprise is worthless junk utensils,

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Ramaro thornton
Fairburn, US
Sep 20, 2022 6:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I won and I been hack I lost my payment my jakepot winnings my inheritance and my family land 1800 to 2016 I been false accused for a major crime police even use my information. I don't have any help I want to get help or take you all to court for destroying my life and I really want to kill myself6789139664 ramaro.thornton@gmail.com [protected]

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linda trainor
Louisville, US
Sep 27, 2022 6:49 pm EDT

every time i get on your website it eithers skips a slot from the game or it takes me back to the beginning. sometimes it repeats a game i had finished over and over again. this happens during the day time and at night. no dates i just try everyday to do your sweepstakes.

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Richard Rovinelli
US
Oct 27, 2022 12:17 am EDT

I received a call from these jerks at 1:30 am on Thursday morning October 20, 2022. It woke me up from a sound sleep. They ought to have their business license pulled!

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Thomas hanlon
Stuart, US
Oct 29, 2022 5:54 am EDT

Never won a dime after more than 20 years just unlucky getting old about done

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Kelly Williams123
US
Nov 09, 2022 6:13 pm EST

Multiple times now I have won tokens on PCH Lotto site when I didn't play any cards on them. I used to do the PCH lotto every day, and gave up as this whole thing is so time consuming. Don't have a problem with "free tokens", but just makes me question the validity if I'm winning for a game I never played.

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Irene Mistick
Pittsburgh, US
Nov 15, 2022 7:16 pm EST

Today is 11/9/22. I have been playing games all morning and itisn't giving me the tokens I have earned. Right now I am owed over 8000 tokens. I was playing scratch offs first and that is when it started acting up.

Thank you

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maverick2022
oroville, US
Nov 19, 2022 3:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have so many times throughout my years and most importantly recently.

This is the most recent example

9Dnln3cHU1vyiQ5HXGqmAz6k1jYXOwnWGbTzHSULP59/fR4i/D1TCpavu7cpEp6Lp69aN2HW6Us=

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Mona Sinclair
US
Dec 03, 2022 5:11 am EST

I have experienced redirects from your third party Motley Fool's..the Farner Boyz .who have enjoyed the freedoms if third party piggybacking into PCH lotto winning #"s and also have set up an identical PCH redirects to fool your PCH subscribers. I get my INFO from the Elders and God ..as well as my own experiences since 2012!

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Noah Whisenhunt
US
Jan 24, 2023 1:27 am EST

During the survey I was asked how many employees work for the company. I don't work and it would not let me skip the question.

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PCH Defective Merchandise
Applegate Mi., US
Feb 04, 2023 3:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The bracelet was badly tarnished on the inside...I didn't notice it until I paid and mailed the check on 1-28-23..Cheaply made and never should have been shipped to a priority customer like myself. Gary Pask

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Dennis G. Crosby
US
Feb 19, 2023 1:18 pm EST

Paul Jerlson and some other people are using my sweepstake account.Please look into this matter.-Dennis Crosby.

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Charles Haywood
US
Apr 25, 2023 1:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ANDY GOLDBERG - PHONE NUMBER [protected] CLAIM NUMBER: WIN1503US NEW CAR AND $10,000,000.00 CASH

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oconnemmo
Chippewa Falls, US
May 02, 2023 9:31 pm EDT

I had a similar message on my machine today. I didn't even know what PCH stood for but they claimed I was the top prize winner with a car and money. Told me to call David Saer (spelling?) at 516.387.4620 and give them claim number.

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mrclark41
Brooklyn, US
May 06, 2023 11:12 pm EDT

I was playing the regular PCH app then suddenly it told me my app needed to be updated, So I did. After each game the app tells me I have to redo the game all over again. It doesn't work! please fix the problem!

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linwood davenport
burghill, US
Jun 25, 2023 6:56 am EDT

cannot change my email online can you help me with it i now have email linwoodavenport12@gmail.com i need to add a [d] to my last name in my email so it should read to say linwooddavenport 12@gmail.com thank you

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Jim Lasky
ALIQUIPPA, US
Jun 25, 2023 1:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You’re site is not letting me on to claim anything I’m getting very upset

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Robert Richins
US
Jul 11, 2023 11:28 am EDT

I sent Phillip Stewart 700.00$ to process my grant , them he wanted another 700.00$ and I said no ,O wanted my money back ! have not gotten the money or a reply ! he said he worked for PCH twice 3 08 23 then 6 8 23 those are the dates

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Brad Koene
US
Jul 29, 2023 4:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I could not finsh Sweeps (Roulette), Scratch off, and Mystery Chest (chest would not open).

I have to refresh screen often in Lotto.

This has been happening more often.

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Terri Cohen
Phoenix, US
Sep 23, 2023 4:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Every time I get an email. To claim tokens I have to delete the app and reinstall. Why is this

What can be done to get tokens from email and not have to delete and reinstall PCH + app. It’s very annoying. I even have to do this to play games in the app

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Efrainm
Fresno, US
Sep 23, 2023 5:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Multiple times pch have push back the prize date on me. Multiple times they have told me that they were ready to make my dreams come true. Received letter starting that this is the last step in the process to find the winner I need to enter a code at www.pch.com/final to confirm my address as it was the address they had on record

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Alex Maxwell
US
Oct 11, 2023 6:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have been playing PCH sweeps not says too late not fast enough error 400

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SUCKDICKinTrafficPussy
US
Jan 09, 2024 12:49 pm EST

Don’t use it they’re racist they stop people from being able to win buggging [censored]in computersss [censored]kkk thiss fakeeee scammm [censored]tt and yall kill yourselvess [censored]kkk youuuuu

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  1. Publishers Clearing House / PCH.com Contacts

  2. Publishers Clearing House / PCH.com phone numbers
    +1 (800) 459-4724
    +1 (800) 459-4724
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    General Questions
    +1 (800) 392-4190
    +1 (800) 392-4190
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    Sweepstakes Scams
    +1 (800) 476-4724
    +1 (800) 476-4724
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    Website/Tech Issues
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  3. Publishers Clearing House / PCH.com emails
  4. Publishers Clearing House / PCH.com address
    101 Winners Circle, Port Washington, New York, 11050, United States
  5. Publishers Clearing House / PCH.com social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Publishers Clearing House / PCH.com contacts
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