PupBox’s earns a 4.5-star rating from 4 reviews, showing that the majority of pet parents are exceptionally satisfied with their subscription boxes.
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An Average Experience at PupBox
As a customer of PupBox, my experience was average. The concept of tailored boxes for dogs is appealing, but the execution lacks consistency. While some items were great, others felt cheap. Customer service needs improvement as responses were slow. The subscription model is convenient, but the contents could be more engaging.
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Pros
- Tailored Puppy Kits
- Age-Specific Products
- Training Guides Included
- Convenient Monthly Delivery
- Product Variety & Quality
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Cons
- Premium pricing limits accessibility
- One-size-fits-all boxes may not suit all breeds
- Subscription model can lead to product surplus
- Limited customization for individual dog needs
PupBox Complaints 0
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Is PupBox Legit?
PupBox earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
PupBox has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
PupBox has claimed the domain name for pupbox.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Pupbox.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pupbox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
PupBox as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
About PupBox
Here is a guide on how to file a complaint against PupBox on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the platform.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with PupBox in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with PupBox. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to effectively guide you through the process of filing a complaint against PupBox on ComplaintsBoard.com.
PupBox is made special because it looks carefully at your puppy's growing up stages, giving things and training guides that are right for their age. When you open this box, it's not just toys and snacks you find but also a helpful guide for training. It talks about how to do exercise, make brain work, teach to be calm, basics of looking good, and how to walk without pulling on the leash. This way of making it fit for how old your puppy is, like for Coco who is six months, makes PupBox very different.
Yes, PupBox gives food items that are good for puppies, like a small bag of freeze-dried roll kibble from the company Instinct in their boxes. This kind of kibble is thought to be better than normal kibble, possibly being a very good addition to what your puppy eats. Putting attention on giving high-quality, good food shows PupBox really cares about young dogs growing up healthy.
The snacks in PupBox, like the Piggy Wiggly training snacks for dogs, are chosen thinking about the health of puppies. These soft snacks are not just good for training because they're easy to eat, but they also have a simple list of what's in them, meaning they're natural and good for your puppy. Having few ingredients suggests these snacks are a safer and healthier choice for young dogs.
PupBox helps with training and making puppies grow better by including things like leashes for learning to walk without pulling and toys that make brains work, like the tumble snack dispenser. These tools help not just with moving training but also making brains bigger, helping puppies like Coco learn important things and manners while keeping them busy and thinking, even when the owner has a lot to do.
PupBox brings different kinds of toys that meet different needs, like chew toys that taste like pumpkin for puppies who are growing new teeth and thinking toys like the tumble tea for making brains work. Also, toys that use bottles are fun for puppies who like to play and can be changed, so they last longer. These toys do many things, from making it feel good to chew to helping solve problems, helping puppies grow up happy and smart.
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PupBox Contacts
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PupBox emailsinfo@pupbox.com94%Confidence score: 94%Supportgrace@pupbox.com88%Confidence score: 88%
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PupBox address10850 Via Frontera, San Diego, California, United States
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PupBox social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 02, 2024
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