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1.7 12 Reviews 21 Complaints
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Quotex Complaints 21

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Verified customer This complaint was posted by a verified customer. Learn more

Quotex Unresolved Issues: My Experience with Quotex.io Trading Platform

Recently, I had the unfortunate experience of having my account with Quotex (quotex.io) closed due to terms that were violated. However, I must express my concern that Quotex themselves may be violating their terms, as my account still contained funds even after being closed. I am also troubled by the fact that certain funds that were meant to be deposited into my bank account never arrived, leaving me feeling as though I have been robbed.

Understandably frustrated, I have been attempting to contact the Quotex team to rectify the situation, yet I find myself only receiving the same generic response every time. It saddens me that I am forced to resort to leaving a negative review in hopes of getting a real, human response.

I implore Quotex to take my situation seriously and work towards finding a solution that is fair and just for both parties. As a customer, I expect better treatment and respect from a company that I have entrusted with my funds. Thus, I urge other potential customers to exercise caution when considering Quotex as their trading platform.

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wisdomexpert
india, GB
Aug 26, 2024 8:46 pm EDT

I made contact with some private agencies company in Money Recovery, they were excellent with immediate actions. Now I can Proudly write here Via oliviaproton.me @gmail.com
Experts on any Crypto dealings

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mandar shrivastav
US
Jan 16, 2024 4:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

good day

they are not allowing to withdraw stating data are incorrect .

but i have put all data correctly have attached bank statement but still they are failing my withdrawal request. each time i asked reason they are still cancelling my request.

can you please help

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Pakistan112
US
Dec 26, 2023 2:44 am EST

Hello i have deposit 10$ from jazzcash to Ali online [protected] 15.12.2023 but he has failed my deposit kindly check my issue and my TID [protected]

My quotax account ID: [protected]

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chijioke213543
owerri, NG
Nov 28, 2023 3:42 pm EST

please i made a withdrawal on the 30th of 2023 October from my quotex live account of 15 dollars and is past two weeks now my transaction is still pending.

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Chijioke122
owerri, NG
Nov 28, 2023 12:51 am EST

please i made a withdrawal on the 30th of 2023 October from my quotex live account of 15 dollars and is past two weeks now my transaction is still pending.

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Kazi Fuhad
US
Nov 25, 2023 4:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

A few days ago I deposited some money in quotex. Money has been credited from my binance id but not added to my quotex id. I have all kinds of proof of this transaction .my transaction amount is 15 doller .

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Sonia Kanwal
Chakwal, PK
Nov 25, 2023 10:42 pm EST

Quotex is very good app easy to use and safe payment method

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mumar100802
US
Nov 04, 2023 5:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i was making a deposite, at the time i selected easy pisa app and later i made the payment from bank account, so it was mistakenly paid from ther bank account. after the transaction i also contacted the trader but he did not reply and i have not received my payment yet.

the teansaction receipt is below.

order no: [protected]

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abid musani
US
Nov 04, 2023 7:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Best app

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Chad Homan
US
Nov 04, 2023 7:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

2 weeks since I made an immediate payment via EFT, no funds have been credited to my trading balance. A 101$ was sent to the bank account given on the app.

I also have received no refund as my bank cannot reverse an immediate payment.

The photos of my bank statements are there as well as my proof of payment.

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About Quotex

Screenshot Quotex
Quotex (quotex.io) is a reputable online trading platform that offers a comprehensive suite of financial products and services to its users. The platform offers a wide range of trading instruments including forex, commodities, indices and cryptocurrencies in a user-friendly and secure environment. Users on the Quotex platform can trade with confidence knowing that they are well-protected by the platform's advanced security features.

One of the notable features of Quotex is its intuitive and user-friendly interface, which makes it easy for even novice traders to navigate the platform, manage their accounts and execute trades. The platform is designed with a range of trading tools, including technical analysis tools, charts and graphs that provide users with real-time market data and insights, enabling them to make informed trading decisions.

Quotex offers a range of account types, including demo and real accounts, that cater to the unique needs and preferences of different traders. Users can choose from a variety of payment methods, including cryptocurrencies, bank transfers and electronic wallets, to fund their accounts and start trading.

The platform is regulated by the Financial Services Authority (FSA), which is responsible for ensuring that financial services providers in its jurisdiction comply with relevant laws and regulations. This means that users can trade on Quotex with confidence, knowing that their funds and personal information are safe and secure.

In conclusion, Quotex (quotex.io) is a reliable and innovative trading platform that has gained the trust of traders worldwide. With a wide range of trading instruments and tools, as well as advanced security features and regulatory oversight, Quotex offers users a safe and convenient platform to trade their preferred assets in a way that is aligned with their investment objectives and risk tolerance.

Overview of Quotex complaint handling

Quotex reviews first appeared on Complaints Board on Mar 31, 2023. The latest review My deposit is done on 9th of April and amount isn't credited was posted on May 1, 2024. Quotex has an average consumer rating of 1 stars from 33 reviews. Quotex has resolved 0 complaints.
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    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 06, 2024

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