QVC’s earns a 1.5-star rating from 198 reviews, showing that the majority of shoppers are dissatisfied with purchases.
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suspended account
I tried to purchase a computer through Qvc using the easy pay option, I kept receiving a declined notification over and over so I called customer service and they told they weren't allowed to tell me why it was declining my card, so I called my bank and it already had a Qvc pending purchase on it. Apparently one of my attempts had actually went through and I was attempting to charge it multiple times but I wouldn't know that because the agent didn't inform me of it, I also never received any form of notification/email saying I even had a pending order.
When I finally did receive an email saying thank you for your purchase days after I made it, I click the link in the email to check my order status and my account has been suspended so I call customer service and they ask "who is ____" ( it was my sister's name), so I said " my sister" she informed me that my sister owes a Qvc debt which has to be paid before I can make a purchase because it goes by address we live in a mobile home park, my sister lives on an entirely different lot, I have my own home which I pay rent on. I informed her of this and that my lease/lot number are different than that of my sister and she had to send an email to cooperate which will take about a week to ask if I can get my account reinstated.
They are treating me like I owe them a debt because of a family member past debt and like they're doing me a favor by letting me purchase an item from them, terrible customer service, terrible response time and terrible ethic, why are they allowed to even tell someone who is not my sister that she owes a debt to them in the first place? Maybe if or when they do reinstate my account I most likely won't be trying to purchase anything further from them.
I was trying to purchase an item through the easy pay option, I kept receiving a decline notice so I called customer service and they told me they weren't allowed to tell me why my card was declined, so i called my bank and I already had a pending purchase from Qvc so apparently one of my attempts did go through, the agent had to of obviously seen this but choose to not tell me and instead let me attempt to make multiple purchases, I also never received an email or even a notification that the order went through until days later.
Days later when I received the notification that I had made a purchase I clicked on "order status" and when I went to log into my account it was suspended. I called customer service and they told me it was suspended because my sister owed an outstanding debt to them from years ago at the same address, I informed her that we live in a mobile home park so I have my own home, my own lease, my own lot number etc. and she said I couldn't make a purchase until my sister paid her outstanding debt with them.
After arguing with her for awhile she sent an email to cooperate explaining the situation and asking them to reinstate my account, I have yet to hear back from them and she said it may take up to a week and while all of this is going on they still have a hold on my money in my bank account. Terrible customer service, terrible response time and also how can they tell someone who is not my sister about her outstanding debts to them?
I think even if I do manage to get my account reinstated with them that I probably won't even make a purchase because i'm very disappointed in their service.
2 weeks to deliver no ups tracking info
Just got a Q-Card. Already rotten customer service on my very first order.
Paid for skin care kit on 1/22/2014, it is now six days later and there is zero UPS tracking information that it has even left QVC warehouse! Usually receive HSN, Amazon and other online orders 3-4 days after ordering. QVC online says the "estimated delivery date" is February 5th -- 14 days to DELIVER? Spent 25 minutes on hold for "customer service" and the woman said she couldn't help at all. I am paying for prompt delivery AND for ongoing tracking information. I asked the woman if this is what I should expect from every QVC order -- 2 weeks to deliver? No tracking info? 25 minutes on hold? No help or apologies? She said "no, " I could contact UPS. I said NO, that tracking info is supposed to be on your website as part of the usual and customary customer service you promise and every other online retailer provides when sent by UPS. Think, if it ever arrives, I will request a full refund of the purchase price and my return shipping and close the account (and send it back). Unbelievable!
The complaint has been investigated and resolved to the customer’s satisfaction.
tried to call them but with no luck
The company Qvcs.org recently charged me for $30, and I have no idea for what. I found their customer services phone number and tried to call them. Their phones were busy, but one day I spoke with a lady, who promised to return money within 4 days. I haven’t received money and never heard from this company again. Please leave comments about this website, because people should be aware when they deal with such irresponsive people.
all i want is for you to stop taking money from my acount .thank you
I have been done the same way just recently, i have called them more then once, i just get the run-around.
5 easypays of 30.00 dollars for something i did not order. not going to pay someone elses bill that i did not order
yuo are taking £52.61p and i want to cencel my acount with you.
quality/delivery/returns
First Ive been a customer since I am 19. Im 36 now. It started with my packages getting delivered to a similar address in a nearby town, and having to fight the charge. Then they deliver stuff that can MELT (makeup) in 100 degree weather and customer service people can be nasty. Then I bought 2 Royal Place rugs and I have owned them before so I didnt forsee any issues, but these are completely falling APART! My other rugs were atleast 8 yrs old and looked brand new. These look like they are 15 yrs old and they are maybe a year. When I called they basically told me royal palace is a qvc brand and too bad. Sorry deal with the waste of over 600 dollars. My packages come and its obvious they have been opened. I actually got one that had all the lotion removed from the tubs! Or they dont come at all and my returns conviently get lost. and the best... They return the wrong items... Does anyone actually read the slips in the box. Its so annoying... Then they have the nerve to send me a letter stating I have a very high return rate and well they dont like that! Seriously! Fix the issues and stop blaming me.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a xbox one game system but I received a 22 piece knife set...The manager showed no empathy and basically said " sorry" we'll give you your money back and told me to have a good night...This was on December 23, 2015 so basically my son does not have anything for Christmas which he cried when he realized he didn't have anything to open for Christmas..
i was previously with Quality Vacation club then i informed them i could no longer pay, then they said they will convert into Multidestination club which will be a much cheaper option. but i still could not afford and i am not using these holiday points. They still refuse to cancel the membership and i cannot pay for something i do not use. details BR Madigage
My account cancelled by qvc
DO NOT BUY FROM QVC.com-I was a loyal customer for 15years at least. Have a lot of jewelry, household products, clothing products etc spent tens of thousands over the years. Then I order garden plants a few years ago. They all arrived dead. I called customer service and offered to send all these dead plants shipped way earlier than they should have been...
Read full review of QVC and 21 commentscharging your credit card
QVC states they will not charge your credit card until the order ships but hello that is not true. I check my bank statement daily and I was charged something for an item that was not even shipping for 2 weeks.When I called they stated not to worry it is in pending on my bank and if it does not go through the bank will take it off in a few days. Well a few days is a lot when it had a high price tag.They seemed to not care and when I spoke to a friend she said the same thing happened to her.Holding up your money for any period of time is wrong. And the pending took more than a few days to reverse.
The complaint has been investigated and resolved to the customer’s satisfaction.
i have always paid everything in full just happened to check my bank account and i had a 5easy pays, nothing was ordered that had easy pay thats all it said, no explanation, i havent had easy pays for years i called customer more then once, seems like no one wanted to help, i dont think i should have to pay 150.00 for something i didnt order easy pay was 30.00 dollars each.
IM still waiting to see if this is taken off of my account, if not i will persue further.
customer service/account management
I placed an order on the 11th, rec'd a confirmation on the 12th, on the 13th I logged on to see if it had shipped and the order wasn't there and then I got kicked off the site. I thought they were having issues with their website so I called and was told that my account had been suspended due to past due easy pays. I had no idea what they were talking about but finally they mentioned the date and I realized they were talking about 2 purchases I had made when my bank had a security breach and we had to change debit cards - I called QVC at that time and thought it was taken care of on the new debit card but they say no. I am waiting for information where I can check this out. In the mean time they have charged me the first easy pay on this order they are refusing to send. They were extremely rude and I was just trying to get all this cleared up. If I owe them that money I will pay it --- after I am sure that I do owe it --- I would like to receive what I ordered but if not they need to refund the $50 they have already charged me with for that order they are refusing to send. They were astoundingly rude -- No matter how good the products may be or the ease of paying using the no-interest easy pays I will not purchase products from a company that is this abusive to me. They charged my card two days AFTER they told me they weren't sending the product - sounds dishonest to me. Don't order from them - other places have the same products - just turn the channel.
The complaint has been investigated and resolved to the customer’s satisfaction.
uanble to speak with someone other that rep or supervisor. The will not give out anyone 's phone number or email address to explain what the problem is. All the email address online for QVC do not work. (all must be false) They are telling me I am delinquent on easy pay, called my bank, there is not a problem with my card. My bank told me the problem is with QVC. Used a second card, it was denied by QVC, that was also a good card. Apparently their system needs updated, the people there really do not know what they are doing. I have never had any credits problems in my life. HSN is connected to QVC and I have no problems buying from them. I AM DONE WITH QVC
wrongful credit reporting to credit bureau
I paid my QVC credit card in full and closed my account over a year or two ago. I found out today, GE Capital who represents the Q card reported to the credit bureau my account was closed due to a settlement, still owing QVC $74.00 and change. This is ridiculous. Is this how the company treats its customers for closing an account? I want GE to report to the...
Read full review of QVC and 2 commentshorrible customer service
QVC has really slipped in their "customer service" lately. Things being sent that weren't ordered, waiting one month to get your refund on a returned item and the very frequent incorrent amount refunded to your card (always in their favor of course). Also, there have been several items that have been ordered and received damaged lately. Then the hassle begins with customer service. It can take dozens of calls just to handle the return of one damaged item. Then instead of refunding your card they give you a merchandise credit. And of course, anytime you have a problem with customer service comes the famous "we'll have to let corporate take care of it" Which is some kind of code for it will be another three weeks before it gets handled if at all. My advice stay away from them. They have become rip off artists. Oh, and so much for their no hassle return policy. One day past 30 days and they'll just mail your item right back to you. No refund for you.And you're not allowed too many returns either. It's one big scam for people who are lonely or housebound to suck you in like you're their friend or something just to get you to buy, buy, buy.
The complaint has been investigated and resolved to the customer’s satisfaction.
I can't agree more, I ordered a Christmas Gift in the middle of November, expecting it to get here before Christmas. It said within a week of my order that the order had shipped and I would get the order by the middle of December. So On that date I still hadn't got the gift. So I called and they said the order had just been sent out the day I called. That's not what the email said. Then all of a sudden I got an email saying my order had shipped and it would be here on the 24th of December. Only problem is, the customer service rep said I'd get my order the next day. Which would have been on the 21st of December. A day before Christmas and doubt I'll get my gift for my wife in time. QVC is full of the customer service scam if you ask me.
should refund customers' return shipping costs — not just the original shipping cost
My complaint is that QVC stated that they will give me back what I was charged for any products bought.
They said that they will give me back my shipping and handling.
They gave me back their shipping and handling but not mine.
Because it did not fit well, I had to pay extra to send their product back.
I think they should have sent me a return shipping label that covered my shipping cost.
I feel that a lot of people are being taken advantage of because it cost too much to send the items back.
I requested for them to send me back my extra shipping cost. I have had no response at this time from them.
I will stop shopping on QVC if they continue to not send a return label with original shipments.
QVC NO LONGER STANDS FOR::QUALITY, VALUE, and CONVENIENCE .They sell
products that THEY KNOW has been cheapened, yet continue to LIE about it!. I think EVERYONE should STOPPED shopping at QVC until they make things right! Take philosophy for instants. It USED to be a wonderful product until COTY took it over, cheapened the product and sells it for an OUTRAGEOUS price on QVC. If QVC STILL stood for QUALITY, VALUE, and CONVENIENCE, they would care about their FAITHFUL CUSTOMERS and READ what people are COMPLAINING about! But the ONLY THING QVC CARES ABOUT IS MAKING YOU PAY FOR A HIGH PRICE S&H FEE TO SEND THEIR NO GOOD PRODUCTS BACK AND THEY KNOW THE PRODUCTS ARE NO LONGER ANY GOOD!
is this the first time ordering from them? if not, you should already know their s&h practices. Qvc has been running a scam for years! 90% of the products sold thru them are made in china. Qvc has a pre-paid return sticker and it's 6.95 for all returns, it is deducted from your method of payment, which for most ppl is credit card. you can choose to use that sticker and lose your 6.95 or send it out at your own cost. for example: you are sending back earrings and you tell the USPS clerk you want to pay the postage. it may cost a mere 1.50 postage to send back + confirmation cost of 1.00. that is a grand total of 2.50. only use Qvc pre-paid return sticker when the item is weighty and it would cost more than 6.95 to send item back. other than that, you should avoid buying from them.
scam
PLEASE, don't use QVC. What a scam they have. I bought a HP (mistake) computer 1 year and 3 day ago. My key board stopped working. QVC wont help me because I am over by 3 days...So my computer that costs 699.00 is worth less now...Thanks for the customer service QVC.. If I can convince one person not to buy from QVC. Its worth the loss to my family...Please send me an e-mail about any problems with QVC. I AM THINKING OF TAKING THEM TO SMALL CLAIMS COURT. [protected]@comcast.net
The complaint has been investigated and resolved to the customer’s satisfaction.
past-due notices
I am so tired of receiving bills from QVC/GEMB that are always late and show an amount past due. I never receive a bill on time and I am never notified by email, phone, or postal mail that I have a payment upcoming so I can pay it ON TIME and not accrue past-due amounts. I have other things going on in my life that are important and need my attention; I do not need to babysit companies that use fradulent practices to obtain money from their patrons. It certainly doesn't make these companies attractive to prospective clients. Does anyone care to check into these companies' accounting procedures? I guess not, since there are so many complaints against both companies and no actions have been taken to rectify the problems. I refuse to pay past-due amounts and will continue in this fashion. They don't care about me, why should I care about them? I have nothing to lose, since my credit score is already a mess. I have no actual "credit cards" and do not plan to apply for any, I have a steady income due to a disability and, frankly, I do not care to play "the money game" these companies use on unsuspecting individuals. As the saying goes, "you can't get blood from a turnip." Thank you, Lisa Warner
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service
I ordered an item send to my daughter in another state. She returned the item. We have been 4 months trying to get the money back. She calls customer service and they tell her they have credited my credit card for the amount. I call QVC customer service and they tell me the amount has been credited to my credit card and I should call them. I call the credit card company and they tell me they have NOT been credited. I have to call QVC back and they tell me first that they sent a check to my daughter and then that her account has a credit. I insist they either send a check or credit my card as she doesn't buy anything from them. They assure me they will but they assured me a month ago that they would credit my account. I am finished with them. I just want to sit down and cry today.
The complaint has been investigated and resolved to the customer’s satisfaction.
WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...
DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.
these people are downright hateful
The customer service reps at qvc are not what they use to be! I don't know where they are getting these people from but, they are some of the most hateful people that I have ever encountered in the short time that I have been doing business with them. So far I have not had a bad experience with those at hsn, but the ones at qvc are something else. Its gotten to the point that I don't really like having to deal with them. What happened to the nice people that use to work at qvc?
The complaint has been investigated and resolved to the customer’s satisfaction.
mattress is too soft, no support
This Mattress was seen on tv, QVC sales I called and set up an order, with payments coming from my checking acct. for I think 6 months. My body sink into the mattress, it's even hard to turn over in bed, my back and legs has been giving me trouble every since I have had it, and I don't know how to contact the company. I am 74 years old and could use a bit more confort than what I am getting, would like to have this mattress picked up, it's well padded and cleaned. purchased in December 2010
The complaint has been investigated and resolved to the customer’s satisfaction.
They might not be able to process the return due to all the hygenic risks associated with mattresses.
qvc=overpriced garbage
One more thing my wife ordered from these people, one more overpriced piece of junk that doesn't work. This time it was an ionic air "cleaner", that not only didn't clean anything, but kicked out so much ozone that it burned your throat. Then there was the vacuum that could be purchased elsewhere for half the price, that broke down the second time I used it because the plastic bearings in the brush roll (yes, plastic bearings) melted! Then there were the way overpriced fuzzy clothes hangers that don't allow clothes to hang straight and collect tons of lint so bad that they are unusable. And then there was the overpriced, outdated TV that I wouldn't even let her take out of the box. I surprised these hucksters are still in business with the amount of junk I send back to them. They make sure that their TV station is always there no matter what level of cable you get, there it is, always on a low channel, waiting for gullible people to give them their credit card number. Anyone know how to block this channel (and HSN)? Come on, I know there are a ton of guys out there that feel my pain.
WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...
DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.
closed my acct stopped shipment
I am a brand new customer with qvc, I ordered Melania Trump jewelry to the tune of $500 total (yes they charged me tax) the shipped the watches and bracelet which were too big i sent them back, but nothing else came. Called 2/12 cust svc says they closed my acct because they could not verify info, im like what the? i have an american express gold card for cod's sake! (thank God with amex you can go online and dispute charges) so they cancelled all my other items which were for my birthday, and never ever sent me a notice or called me. they want me to fax corporate or write a letter, i'm like yeah when pigs fly! can you tell i'm from boston? heehee Down with QVC! And they are going to try to charge my credit card for shipping! i dont think so...
you're so not alone ...near same thing happened to me. All I got was "send a letter to corporate". I felt the same way...when pigs fly honey.
NO, I ACCEPTED PACKAGE, THEN CLOSED MY BANK ACCOUNT...READ ON
WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...
DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.
never delivered product
After ordering a tv in Dec they claimed we would receive it on FeB 7th, we never heard anything from the delivery company and keep calling QVC. They said "we have till the 7th" . On the 4th we called and they said the delivery company canceled because they couldn't reach us, that was later changed to "we canceled"! Both are lies! no one spoke to us, QVC has claimed to have this at there corporate level. And will contact us. Again no one has! What a bunch of frauds! I will buy somewhere else thank you very much. Once again even in a bad economy, companies show they do not care about the customer.
WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...
DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.
bait and switch prices
I did a search for a bath and body gel Philosophy Red Fishy. It came up on the QVC search page as $Special Price $ 22.73. I hit “add to cart” and it come up at $25.00. Not a big difference but with Shipping at over $5 it was. I printed the page and saved it and sent an email to QVC asking for the special price. They did not respond to me until they had fixed the page and told me I had watched the video which listed the special price. I watched no video and had the print out to prove the price but they refuse to answer me further. Just an example of bad customer service…imagine if you really need them to help you.
My scan is not formatted to attach here.
The complaint has been investigated and resolved to the customer’s satisfaction.
I like using them but I need to be able to speak to an employee when I have a complaint
Been having some problems with QVC. I have been using them for some time and never had any complaints but lately i am having a billing dispute on a purchase i made and i cant seem to get anyone on the phone to speak with about this. Is their a main number to call where they can answer questions from customers about prices and exchanges. I like using them but i need to be able to speak to an employee when i have a complaint.
Amy.L.Trice@qvc.com
This is the contact info for one of the few people at QVC capable of understanding, processing and remedying any legitimate e complaint.
WE POSTED THIS IN EVERY YAHOO BLOG, AND WE SPOKE TO N.B.C. T.V. AND THEY ARE LOOKING INTO DOING THE STORY...ALSO YOU REFUSED 3 WAY CALL WITH DELL, AND DELL REP TOLD Q.V.C. THAT THEIR SOLUTION WAS UNACCEPTABLE. DELL IS LOOKING INTO THIS MATTER AS YOU COMMITTED FALSE ADVERTISEMENT...HERE IS THE BLOG...
DON'T BUY FROM Q.V..C., THEY GOT CAUGHT SELLING OBSOLETE ITEMS AS STATE OF THE ART, IN COMPUTERS. WE HAVE PROOF & ARE INFORMING THE PUBLIC. THEY WERE SELLING NOTEBOOKS AS BEING BUILT TO ORDER, BUT WERE IN FACT BUILT OVER A YEAR AGO AND STASHED IN THEIR WAREHOUSE...DON'T BUT FROM Q.V.C THEY REFUSE TO RECTIFY THE SITUATION AND NOW WANT US TO RETURN COMPUTER FOR NEWER MODEL, BUT WILL NOT SEND IT TILL WE RETURN OBSOLETE ITEM. THEY GOT CAUGHT & ARE TRYING TO KEEP US QUIET FOR THIS NEW MODEL. WE WOULD RATHER INFORM THE PUBLIC NOT TO BUY FROM Q.V.C AS THEY GOT CAUGHT SCAMMING...WHO KNOW'S HOW MANY OTHER TIMES THAY HAVE SCAMMED THE PUBLIC WITH THEIR ITEMS? PUBLIC BEWARE...DO NOT SHOP OR BUY FROM Q.V.C.
QVC Reviews 0
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About QVC
QVC's website, qvc.com, is a one-stop-shop for all your shopping needs. The website offers a vast selection of products, including fashion, beauty, electronics, home goods, and more. Customers can browse through the website's various categories and easily find what they are looking for. The website also features a search bar, making it easy for customers to find specific products.
One of the unique features of QVC is its live television broadcasts. The company broadcasts 24/7, showcasing its products and allowing customers to see them in action. Customers can call in during the live broadcasts and speak to a representative to place an order or ask questions about the product.
QVC also offers a mobile app, making it easy for customers to shop on the go. The app features all the same products and categories as the website, and customers can easily place orders and track their shipments.
In addition to its vast selection of products, QVC is known for its excellent customer service. The company offers a 30-day money-back guarantee on all its products, and customers can easily return items if they are not satisfied. QVC also has a customer service team available 24/7 to answer any questions or concerns customers may have.
Overall, QVC is a reliable and convenient shopping destination for customers looking for a wide range of products. With its live television broadcasts, mobile app, and excellent customer service, QVC has become a trusted name in the world of home shopping.
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9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to effectively guide you through the process of filing a complaint on ComplaintsBoard.com. This guide is tailored specifically for issues related to QVC's business category.
Overview of QVC complaint handling
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QVC Contacts
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QVC phone numbers+1 (484) 701-1000+1 (484) 701-1000Click up if you have successfully reached QVC by calling +1 (484) 701-1000 phone number 0 0 users reported that they have successfully reached QVC by calling +1 (484) 701-1000 phone number Click down if you have unsuccessfully reached QVC by calling +1 (484) 701-1000 phone number 0 0 users reported that they have UNsuccessfully reached QVC by calling +1 (484) 701-1000 phone number+1 (800) 345-1515+1 (800) 345-1515Click up if you have successfully reached QVC by calling +1 (800) 345-1515 phone number 3 3 users reported that they have successfully reached QVC by calling +1 (800) 345-1515 phone number Click down if you have unsuccessfully reached QVC by calling +1 (800) 345-1515 phone number 0 0 users reported that they have UNsuccessfully reached QVC by calling +1 (800) 345-1515 phone number+1 (484) 701-2122+1 (484) 701-2122Click up if you have successfully reached QVC by calling +1 (484) 701-2122 phone number 0 0 users reported that they have successfully reached QVC by calling +1 (484) 701-2122 phone number Click down if you have unsuccessfully reached QVC by calling +1 (484) 701-2122 phone number 0 0 users reported that they have UNsuccessfully reached QVC by calling +1 (484) 701-2122 phone numberExecutive Producer+1 (484) 701-2590+1 (484) 701-2590Click up if you have successfully reached QVC by calling +1 (484) 701-2590 phone number 0 0 users reported that they have successfully reached QVC by calling +1 (484) 701-2590 phone number Click down if you have unsuccessfully reached QVC by calling +1 (484) 701-2590 phone number 0 0 users reported that they have UNsuccessfully reached QVC by calling +1 (484) 701-2590 phone number(800) 367-9444(800) 367-9444Click up if you have successfully reached QVC by calling (800) 367-9444 phone number 0 0 users reported that they have successfully reached QVC by calling (800) 367-9444 phone number Click down if you have unsuccessfully reached QVC by calling (800) 367-9444 phone number 0 0 users reported that they have UNsuccessfully reached QVC by calling (800) 367-9444 phone number
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QVC emailsQVCsocialteam@QVC.com100%Confidence score: 100%
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QVC address1365 Enterprise Drive Mail Code 330, West Chester, Pennsylvania, 19380, United States
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QVC social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 07, 2024
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This is how they hold your existing funds and falsely claim issues with their computers "being unable to bill." I am certain you had existing easy pay orders that you CONTINUED to pay on while they cut off access from you being able to view your own account.
Who knows how they are manipulating payments. There r people in their organization who have been convicted of billing fraud. Let's hope the FTC szarts investigating these claims where QVC is arbitrarily and falsely denying people access to accounts. Check your app-does it always say that you can't look up billing information? ( Not orders, but payments- they are denying customers access & claiming they have to check this on their bills).