Rapid Fulfillment Services
Reviews and Complaints

Rapid fulfilment is a SCAM.I ordered a product to try it and they kept on sending it to me every month and charging my credit card I called customer service and she told me that she could give me a 50% refund on the product and that she'd send out a refund package. Two months later I called the service back again and they tell me they don't give out refund packages and I'm not entitled to a refund at all because it's my fault.

I ordered one to try it, but they continue to send me this product, I did not authorize them to continue sending this to me and charging my credit card, cancell this order as I found it did not work, also I want to send this one back and have the money refunded back to my account. It is order number10-19853138, the order date is 07|15|19, and it was shipped 07|16|19.

I would like to stop receiving any furthur products from you so please stop immediatly sending them to me. I had to pay a small amount to trial these products - since then I have continued to receive them every month without my wanting them. So please stop sending me these products...

Mere Bartlett
34 Englorie Park Drive
Glen Alpine 2560
NSW
AUSTRALIA

About June 2018 I ordered LucentSkin moisturizing cream by Internet.
It was supposed to be one time order. But I received it twice. Since that time I keep being sent California Revitalizing Anti Aging Serum all over again.I have received the item already 3 times despite I have never ordered that one...
I want it to be stopped. I do not want of any it any more.
Best Regards

On Oct. 3, 2017, Oct. 31, 2017, and Aug. 31, 2017, I was charged $97.21 each time. On Aug. 16, 2017, I was charged $6.01, which was the shipping cost for two cheap wrist watches with plastic wristbands and all. The watches were given away, I don't have them to return, and only after realized that I was continuing to be billed this outrageous amount on my credit card. I think Rapid Fulfillment has just fulfilled themselves with my money. My worry is that it is going to ISIS or someplace like that.

I've been trying to cancel my order for two months. My son keeps receiving 2 shipments every month & I'm being charged $170 per month. I keep trying to call customer service but never get an answer. I want to be called ASAP to cancel this order. Debra Jaynes [protected]. The shipment goes to my son Matthew Jaynes. I demand a call today! I will continue to call but it would be nice if someone would actually answer the phone.

I ordered a one month trial of zetaclear. I've now found out that a one month trial is actually a subscription (Only made clear in the fine print) and it keeps arriving monthly. The website I ordered from is unclear and misleading, but I finally found some contact details after much investigation.

I've tried cancelling multiple times by email and phone. No one responds to the emails and the calls just ring out. Please cancel!

I placed a one time order when they were on sale. Now for the last 3 months they r still getting sent 2 me and money taking out of my bank account. I do not want anymore sent to me and money that i never agreed 2 in the 1st place 2 stop being taking out of my account. I called one of the phone numbers and was kept on hold for 15 mins. These pills are a waste and I think this whole product is a scam. Please cancel my info you have asap.

Please IMMEDIATELY CANCEL this monthly shipment to my home. I do not want the watches; I do not like them; these shipments are harassment and I want them to STOP.

The following is the info found on the shipping notice:
JoAnn Thompson
4936 SW 8th Ct. 21
Cape Coral, FL 33914
UNITED STATES
Order No. 202397
SS-M-M-3 Sturaro Style Mens Gamma Watch Qty. 1
Order date: 09/222017
Ship date: 09/25/2017

Please confirm back to my e-mail address that this is cancelled and I will no longer be getting these monthly shipments.

[protected]@embarqmail.com

Thank you for your prompt attention to my urgent requerst.
JoAnn Thompson

I ordered one of these when they were on sale and I have been charged four extra months I did not approve of... I only wanted the one shipment of these neuroxr focus memory and concentration formula... I have all the full bottles of this medication and the original package it was delivered in and I would like to send the product back and want a full refund of the four months I didn't agree to pay for..

I was on the phone with Victor for about 30 minis to no resolution to my complaints. DONT NOT ORDER FROM THIS COMPANY ITS A SCAM AND THEY ARE FRAUDS. I have made numerous attempts to stop unauthorized charges to my account, asked to speak with supervisor was told I need to hang up call back and make appointment for that to happen, where they do that at. How does such company haves no one higher MGMT to delegate calls let alone you cant transfer call either. AGAIN FRAUD AND SCAM BUT BEWARE BECAUSE THERE IS A GOD AND IM DEFINTELY RELYING ON MY HIGHER TO DEAL WITH ALL PEOPLE WHO STEAL, LIE AND CHEAT VICTOR U TOO WILL REEP WHAT YOU SOW

I received a package in the mail today. 9/12/2017.It contains a bottle of;neuroxr pills.It says it's for focus, memory and concentration formula.The Dispatch Note enclosed ;states i ordered this 09/08/2017...shipped: 09/08/2017...Product DESCRIPTION: NEUROXR-US TRIAL ONGOING REBILL. ORDER# 5332703...I am here to say:I NEVER ORDERED THIS::::I DON'T WANT THIS::::YOU CAN REFUND WHAT EVER AMOUNT YOU STOLE FROM MY CHECKING.There is no return label, no phone number, nothing saying how much you charged me...THIS IS TO BE STOPPED NOW..I AM MAKING BANK AWARE OF THIS SCAM;AND NOT TO HONOR ANY MORE OF YOUR ACTIVITIES !

My purchase was for an inexpensive chinese watch which I received. It's price was $8.91, fair enough, I thought that was the end of it. Then I received another watch. That's when I called the merchant (sonny designs) this is what they said: They said I electronically signed an agreement to purchase more watches at $98.25 ea. monthly, indefinitely. Also they said I can't return the second watch. I know of no such agreement. I believe I am the victim of fraud. I'm also taking this complaint to Wells Fargo as they are my bank and the credit card issuer.

Called them and they said the had no record of my order, my name, my phone number, which appears on the package missing the last 2 numbers. No record of the auth. number, nothing at all about me. It was charged to my account on 08/29/17 in the amount of $97.21. The phone number is for a distribution house in Pacoima, CA. The phone number on my bank statement said I should talk to my representative. Which I don't have. I did not order this watch, they said to contact my bank and have them get a phone number for me. But the number appears on my statement and that is the one that told me call my rep! Who is my rep? I would like a refund. I believe this is a fraud/scam.

August 9, 2017

Rapid Fulfillment, Inc.
12924 Pierce Street
Pacoima, California 91331
Customer Reference: 5198780
Dear Sir:

This is my second letter to you.

I only ordered one bottle way back in the fall of 2016. When it arrived, I opened it up. I Didn't need it so I Sent the (2) two of bottles back, and they still keep coming and are charging my credit card. The only way I can stop payment is to change my card.

I do not care to change my card that. But I will: If I don't hear from your company within 10 days of this letter to resolve this matter, I will stop payment.

Your attention in this matter is important and appreciated. Thank you.

Sincerely,

Carol Burkhart-Lyons
package ID #RFO005660005198780
Postal code: 06488
MMID#: [protected]
cost center#: RFS00566

I keep getting bottles of Neuro XR sent to my house and my credit card is getting charged . Im about to go to the police because i did not order this product and did not wish to have it keep getting shipped nonstop to my house and charging my card for $80.00 whenever they feel like it . I want to know where to send my received bottles and i want to have a refund.
My name is Ryan Gray telephone number [protected] some please contact me ASAP. I Live at 909 Vernita Dr. Lake Orion Mi, 48362. I have a mmid # on the package of [protected]. Cost center # RFS000566 . Stop charging my card immediatley and refund me my money and let me know where to send this crap i never wished to have ordered in the first place. This is unreal you think you can just ship products and charge people regularly. Im doing everything in my power to get my card shut down for fraud. I have had to deal with overdrafts in my account because i never expected to be charged for anything at all from your company.

Thanks

Ryan gray

Again someone call me ASAP PLEASE [protected]

I ordered a Gladiator torch which was advertised for 19.90 but was then charged 39.90. As soon as I received the invoice via email it stated the 39.90 (for the first time) I immediately cancelled this order.
When I received it, it was damaged and I have sent numerous email to the contact on the invoice without a reply.

As I am in Australia this substandard torch has now cost me around $90 Austalian dollars, which is extremely expensive.

I sent for free trial Which after trying I did not think it was something I wanted. I thought I had to reorder if I wanted to receive another order. Then I received a order I did not approve. I will return but I don't send and be sure of refund. I want refund of $89.78 + $79.97 I expect a response and refund ASAP! I will need address if not the one on bag
Ray Goodale

Thought someone gifted me this for mothers day, only to find I was charged $48.85 to my own card without my consent. As soon as I had a moment I looked up the company rapid fulfillment inc to find a slew of complaints. No clue how they got my card, but I suspect an ebay or a skin product by nuskin I ordered from in the last 6mos is the culprit. At any rate, when I called the number on the charge, allen agent 79 was quick to offer my 50% refund if I kept the item (Thats funny cause when I googled the item it"s only worth about $19.99!). If I wanted full refund they would charge me a re-stocking fee and id have to pay for postage?! Needless to say they won the battle but not the war. I said"ok deal" after several failed attempts at threatening them for a full refund. Thats fine, I shall win the war as I have filed a refusal to pay the charge w my bank due to credit card fraud. I also have written this same complaint to the us govt @ https://www.ftccomplaintassistant.gov