Real Canadian Superstore’s earns a 1.1-star rating from 689 reviews, showing that the majority of shoppers are dissatisfied with their purchases and overall shopping experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
work safty
I work at the Real Canadian Superstore in Winnipeg for about 3 years now trying to pay for my school and a car. I started in the garden center then they moved me to produce. In the garden center after one week my boss quit and my new boss didn't talk to me at all or say anything to me. They transfer me to produce when they closed the garden center. In...
Read full review of Real Canadian Superstore and 12 commentspoor quality, worse customer service
Tried to return a defective food product today that I purchased two days ago. Was refused by someone who called herself a "store manager" for a completely (in my opinion) lame excuse - and who would not, when asked, show me where this was addressed in the refund policy.
This "manager" did not appear to me to even have a Grade 1 understanding of customer service and has now, single handedly managed to PERMANENTLY alienate a customer who regularly spent $11, 000 per year in "her" store over a $15 refund. I will never shop at Superstore again and will tell as many people as I can to do the same in the (probably vain) hope that someone, somewhere in that organization will ultimately make the connection between customers and paycheques.
Refusal to exchange product
I bought a playstation 3 at a Superstore in Spruce Grove Alberta. After 2 months it quit working. As I live in rural manitoba returning it to the original store was impossible. So I took it to Winnipeg and stopped at the mcphillips st. Superstore. They said they could not exchange it as they were out of stock but told me to go to the Portage Ave. location...
Read full review of Real Canadian Superstore and 52 commentsReal Canadian Superstore Reviews 0
If you represent Real Canadian Superstore, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Real Canadian Superstore
### Guide for Filing a Complaint at Real Canadian Superstore on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Real Canadian Superstore in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint or review about Real Canadian Superstore on ComplaintsBoard.com.
Overview of Real Canadian Superstore complaint handling
-
Real Canadian Superstore Contacts
-
Real Canadian Superstore phone numbers+1 (866) 999-9890+1 (866) 999-9890Click up if you have successfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number 0 0 users reported that they have successfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number Click down if you have unsuccessfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number 0 0 users reported that they have UNsuccessfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number
-
Real Canadian Superstore emailscustomerservice@superstore.ca100%Confidence score: 100%Support
-
Real Canadian Superstore address1 President’s Choice Circle, Brampton, Ontario, L6Y5S5, Canada
-
Real Canadian Superstore social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
Most discussed complaints
False accusation on non payment for goodsRecent comments about Real Canadian Superstore company
Lack of product availableOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I am a superstore employee and honestly sometimes there is nothing we can do. however if tht person called themselves a store manager they should have handled the situation better. sometimes i think a 12 year old can do a better job then some managers.
Total agree with you. I don't thinks superstore employee realize the effect of upsetting one customer can lead to many.