Menu
For Business Write a review File a complaint
Renewal by Andersen of Alaska Customer Service Phone, Email, Contacts

Renewal by Andersen of Alaska
Reviews and Complaints

www.renewalwindowsalaska.com

Learn how the rating is calculated

4.7 12 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Renewal by Andersen of Alaska Reviews 12

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renewal by Andersen of Alaska replied to this review.

Renewal by Andersen of Alaska I had a team member come down to *** to take measurements for my custom windows this week (I think his name was ***?

I had a team member come down to *** to take measurements for my custom windows this week (I think his name was ***?). He was very pleasant to work with. He got the job done quickly while also being personable. It can be awkward having people doing work in your home, but he was so nice and made us feel very comfortable. Thank you and we hope to work with you again when we need to replace other windows in our home!

Read full review of Renewal by Andersen of Alaska and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
V
V
V. Gerhold
Verified customer This complaint was posted by a verified customer. Learn more

was very friendly and very clear about the project expectations, great customer care!

B
B
B. Mertz
Verified customer This complaint was posted by a verified customer. Learn more

and *** have been wonderful to work with! Everyone has been very professional, timely, and courteous. We are repeat customers and have been pleased every time!

E
E
E. Wyman
Verified customer This complaint was posted by a verified customer. Learn more

was knowledgeable and efficient. He was very friendly, Great customer service skills.

K
K
K. Murazik
Verified customer This complaint was posted by a verified customer. Learn more

Very helpful and knowledgeable on what they will do with our house. Tech was courteous and efficent.

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska ***, Design Consultant, assisted me with design and colors for a window and sliding glass door

Design Consultant, assisted me with design and colors for a window and sliding glass door. He also explained financing options. *** did a superb, professional job.***, Installation Manager, analyzed my project with knowledge and efficiency. He was courteous and sincere. My project is not done yet. Both *** and *** have exceeded my expectations. I think my window and door will do the same.

Read full review of Renewal by Andersen of Alaska and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
E
E
E. Davis
Verified customer This complaint was posted by a verified customer. Learn more

came to take measurements and had great customer service, explained things well, and was very friendly and professional!

T
T
T. Crooks
Verified customer This complaint was posted by a verified customer. Learn more

was great: timely, polite, and explained product and procedures clearly.

R
R
R. Ondricka
Verified customer This complaint was posted by a verified customer. Learn more

Friendly, informative, and very professional. Nothing less from the best

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska Love the windows!

Love the windows! So much so that we having Renewal by Andersen replace the rest of the windows in the house. The should be ready in April.The installers Jake H. and Griffin W. were great. They are very professional and courteous. They went above and beyond to make sure the windows were installed correctly and in a timely manner. I would definitely recommend this company and these particular installers to anyone considering getting new windows.

Read full review of Renewal by Andersen of Alaska and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
J
J
J. Farrell
Verified customer This complaint was posted by a verified customer. Learn more

our installer manager was prompt, professional, very kind and patient. He put our minds at ease regarding this overwhelming, very expensive project.?*** and Family

K
K
K. Beer
Verified customer This complaint was posted by a verified customer. Learn more

Very knowledgeable about every aspect of the job! Punctual, respectful. So happy we chose these guys!

F
F
F. Kautzer
Verified customer This complaint was posted by a verified customer. Learn more

He was very informative and explain what works or doesn't work. Show me how the windows will look like as well.

K
K
K. Homenick
Verified customer This complaint was posted by a verified customer. Learn more

measured our windows. He was friendly and very respectful of our animals. He was great!

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska Recently Jake F

Recently Jake F. and Cory, installed our windows and we are very pleased with their quality of work. They were very pleasant, professional and accommodating and left our home in great shape when they left. The whole team at Andersen has been wonderful to work with starting with our sales consultant, Amanda H., then to Daniel P. who did the measurements and finally to Jake F. and Cory who did the installation. Renewal by Andersen has a team approach work model and as a customer it is much appreciated.

Read full review of Renewal by Andersen of Alaska and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
L
L
L. Littel
Verified customer This complaint was posted by a verified customer. Learn more

completed my technical measure. He was professional, informative, and answered all my questions about the process going forward.

R
R
R. Reichert
Verified customer This complaint was posted by a verified customer. Learn more

Super nice guy, left the area clean. He was on time and flexible with our scheduling needs.

M
M
M. Aufderhar
Verified customer This complaint was posted by a verified customer. Learn more

with Andersen Renewal was awesome! Very professional and courteous.He even took the time to help us close and secure one of the dysfunctional windows they will be replacing so it wont be raining in our living room while we wait for our new Andersen windows to arrive! Above & beyond!

D
D
D. Vandervort
Verified customer This complaint was posted by a verified customer. Learn more

was on time and very informative. He discussed our options for trim and door handles. He went over how sliding glass door would be brought into house, which was a big concern to us. *** answered all of our questions and concerns about the installation. Very professional !

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska A Great Company To Work With!

A Great Company To Work With! The whole staff from sales to the final install crew were consumate professionals. This company has a superior product and an extremely knowledgeable team. They recently put in a new sliding patio door and some bay windows for me and I couldn't be more pleased by their work. If you want your glass installed right, go with these guys. You won't be disappointed. Ask for installers Jacob T and Tyrone D; they will take good care of you- treat your home with respect and as their own. So happy! Thanks Renewal by Andersen!

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska This is our second encounter with RBA for installation

This is our second encounter with RBA for installation. As expected after our previous experience, the employees were courteous & kind to myself and children. The installers, Jacob T. & Preston H. were conscientious of my home and took great care in protecting our flooring and cleaning up all debris & dust created during the installation. As the homeowner, I was kept informed and up to date on progress, as well as any delays that arose and why. We are very satisfied with RBA and have plans to engage their services again as we continue to replace our old windows & doors. To date, we have replaced a sliding glass door and six windows.

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska Jacob T and Tyrone D were our installers

Jacob T and Tyrone D were our installers. They replaced my "working from home now" office windows and our kitchen window, and we couldn't be happier with the quality of work. Jacob and Tyrone were professional, respectful and clean-cleaning as they progressed including wiping surfaces with disinfectant wipes. They communicated regularly about the progress of the project. And they completed the project on time! We appreciate that everyone who came into our home was respectful of our health and our pets. This is our second experience with RBA, and I would highly recommend them to anyone. We will definitely use them in the future as we upgrade the rest of our windows.

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska We couldn't be happier with our installers: Tyrone D**** and Jacob T**** Both were professional, kept a clean work area, and listened to our

We couldn't be happier with our installers: Tyrone D and Jacob T Both were professional, kept a clean work area, and listened to our concerns about keeping the house clean and warm when possible. Jacob even put up extra plastic for heat retention and fixed our front door jam. Five stars to them! We have been very happy with everyone who has been a part of the process from our sales rep to the next guy who confirmed the windows and measurements to the office staff. Our only constructive feedback would be to either add a service of staining the window trim to match the interior or allow us to receive the wood earlier so we could do it prior to installation. The windows are beautiful though, clean, and keep our house warm.

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska This Company Just want stop as I Have called and called these people to stop contacting us and sending their literature to no avail

This Company Just want stop as I Have called and called these people to stop contacting us and sending their literature to no avail. I have probably contacted them at least 8 or more time to take us off their mailing list and each time they say they will, but again, I continue to get their junk mail which I do not want. Our original contact with them was regarding using them, but then they didn't want to do anything unless both myself and spouse were present, which was the end of that. Every since, they continually send us their advertisements which I do not want and have to continually shred it. I would not do business with these people on a bet as I think they are shysters and If there was an option, I would give them no stars.

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Renewal by Andersen of Alaska replied to this review.

Renewal by Andersen of Alaska Renewal replaced all of our windows and our patio door and we couldn't be happier with the quality of work, the professionalism of the entire

Renewal replaced all of our windows and our patio door and we couldn't be happier with the quality of work, the professionalism of the entire team, and the windows! Bobby and Austin were our main installers and they had help from Mike D and his crew, and Jacob T and his crew to ensure our project was completed in the promised time span. All of the people from Renewal who came by our house were respectful of our home and our health. They all wore masks, put drop cloths on the floors, and cleaned as they were going. So nice to not need to clean up behind them all week. Even our driveway was covered to keep their work areas clean! I would highly recommend them to anyone looking to give their house an upgrade. Ours sure got a glow-up!

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska When I decided to get the sliding door in my dining room replaced I was fully prepared to do a lot of shopping around and price comparisons

When I decided to get the sliding door in my dining room replaced I was fully prepared to do a lot of shopping around and price comparisons. I called Renewal by Andersen and *** came out and told me about their products and even showed me examples of their products and how they are made with samples in a case. He asked me what I want my door to be created a computer model to show me what my door will look like. A few days later *** came out did some measurements, confirmed that what *** had written was what I wanted and let me know what to expect as far as installation and customer care between now and then. After hearing from renewal by Andersen there were no comparisons. Their product is so well-made and exactly what we need for Alaska living. Their customer service has been too notch. Theyve got some really kind and patient people working there. It didnt take a second thought to say yes to Renewal by ***.

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Renewal by Andersen of Alaska When I first called Andersen to get my quote I sat through the entire presentation by Amanda

When I first called Andersen to get my quote I sat through the entire presentation by Amanda. I expected it was going to be a sales pitch, and yes, it was that. But, it was also informative. I was looking for decent insulation, sound blocking and something to keep the sun from heating my house up so much in the summer. Amanda covered all those points as well as the material and construction of the windows. I have never been so entertained while being told about such dry information about windows in a sales pitch. There was about a two month delay from the time I ordered them to the time that they were installed, but I don't know enough to say whether that is quick or slow with custom windows. When they were installed, Donovan and Cody were professional and committed to getting them put in as efficiently as possible. I let them inside, let them know where the bathroom and the kitchen was, and they went to work. Replacing windows in an older house, dealing with openings that aren't quite square, and other issues can't be easy. But when asked about it they merely shrugged, like "that's the job". Both the guys had an incredible attitude the whole time they were here. I just had them installed today, and am very happy with the windows and the speed and quality of the installation.

Read full review of Renewal by Andersen of Alaska
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Renewal by Andersen of Alaska Complaints 0

Looks like Renewal by Andersen of Alaska has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Renewal by Andersen of Alaska, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Renewal by Andersen of Alaska Legit?

Renewal by Andersen of Alaska earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Renewal by Andersen of Alaska stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Renewal by Andersen of Alaska's reputation as a trustworthy leader in their field. Customers can rely on Renewal by Andersen of Alaska's services, assured they're dealing with a highly reputable and fully legitimate company.

Renewal by Andersen of Alaska has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Renewal by Andersen of Alaska's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Renewalwindowsalaska.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

A trust mark has been identified for a renewalwindowsalaska.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About Renewal by Andersen of Alaska

Screenshot Renewal by Andersen of Alaska
Renewal by Andersen of Alaska is a renowned company that specializes in providing high-quality window replacement services across Alaska. With many years of experience in the industry, the company has built a solid reputation for delivering exceptional products and services that meet the needs and preferences of clients.

One of the things that set Renewal by Andersen of Alaska apart is its commitment to quality. The company uses the latest technology and materials to manufacture custom-made windows that are energy-efficient, durable, and stylish. The windows are designed to provide maximum insulation, reduce noise pollution, and enhance the aesthetic appeal of homes.

Another thing that makes Renewal by Andersen of Alaska stand out is its team of highly skilled and experienced professionals. The company is made up of certified technicians who are trained to handle all aspects of the window replacement process, from measurement and installation to post-installation clean-up. The team works closely with clients to ensure that their needs are met and that the windows are installed correctly.

Renewal by Andersen of Alaska is also known for its exceptional customer service. The company understands that window replacement can be a significant investment for homeowners, and therefore, strives to provide personalized attention to every client. The team is available to answer any questions, address concerns, and provide expert advice on the best window replacement options.

In conclusion, Renewal by Andersen of Alaska is a reputable window replacement company that provides outstanding products and services to clients across the state. Whether you're looking to replace a single window or an entire home, the company has the expertise and resources to get the job done right. If you're looking for a reliable window replacement company in Alaska, Renewal by Andersen of Alaska is the one to trust.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Renewal by Andersen of Alaska Contacts

  2. Renewal by Andersen of Alaska phone numbers
    +1 (907) 308-7784
    +1 (907) 308-7784
    Click up if you have successfully reached Renewal by Andersen of Alaska by calling +1 (907) 308-7784 phone number 0 0 users reported that they have successfully reached Renewal by Andersen of Alaska by calling +1 (907) 308-7784 phone number Click down if you have unsuccessfully reached Renewal by Andersen of Alaska by calling +1 (907) 308-7784 phone number 0 0 users reported that they have UNsuccessfully reached Renewal by Andersen of Alaska by calling +1 (907) 308-7784 phone number
  3. Renewal by Andersen of Alaska address
    4134 Ingra St Ste 202, Anchorage, Alaska, 99503-6121, United States
  4. Renewal by Andersen of Alaska social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.