Rent Photo Booths’s earns a 2.3-star rating from 3 reviews, showing that the majority of event organizers are somewhat dissatisfied with rental experience.
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Never delivered full service
I enjoyed having the photo booth at my wedding reception. However, it has been over three months and I still have not received the DVD with the images, which is included in the photo booth rental. I have called multiple times to both the local photo booth operator as well as the owner of the company for two months now and still have not gotten my DVD.
Highly recommend that you DO NOT hire this company for your event. Or at least hold the final payment until you receive everything.
Awful service
I contacted Roland for my daughter's wedding to be held on 10/10/08 to rent a photo booth. I should have known something was up when I called him two days before the wedding and he said he wasn't paid yet and really had no knowledge of my contract. After faxing a copy of everything he said things were o.k. and the booth would be there. NOT!
I have made many calls for repayment and faxed more copies of our contract and our canceled check and it is now 5 months later and still nothing . He has made many promises to me if I have been tricky enough to get him to answer the phone. I've gotten nothing but lies and quick stories of ignorance from Roland.
I've done B.B.B. and nothing, so today I did small claims . I spoke to him again and he said the check will be in the mail tomorrow. I'm not going to hold my breath. Please find some one else for a photo booth rental. I've heard that they are a lot fun. I wouldn't know from experience, thanks Roland.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had an awful experience with him for my wedding: misrepresented equipment, equipment was broken, employee had never worked with equipment before, he charged us for shipping when contract stated we didn't have to (about $90), and huge lack of communication. seriously the worst experience i have ever had with a company!
Rolland Elliott is trying to hide his awful reputation under dozens of domain names:
www.annarborphotobooth.com
www.asheville-photobooth.com
www.atlanta-photobooth.com
www.baltimore-photobooth.com
www.batonrougephotobooth.com
www.birminghamphotobooth.com
www.boston-photobooth.com
www.cambridgephotobooth.com
www.charleston-photobooth.com
www.charlotte-photobooth.com
www.coloradospringsphotobooth.com
www.columbia-photobooth.com
www.columbus-photobooth.com
www.connecticut-photobooth.com
www.corpuschristiephotobooth.com
www.desmoines-photobooth.com
www.detroit-photobooth.com
www.elpaso-photobooth.com
www.flintphotobooth.com
www.ftworthphotobooth.com
www.houston.photobooth.com
www.kansascity-photobooth.com
www.knoxville-photobooth.com
www.lansingphotobooth.com
www.lansing-photobooth.com
www.lasvegas-photobooth.com
www.littlerock-photobooth.com
www.longbeachphotobooth.com
www.longisland-photobooth.com
www.manhattanphotoboothrental.com
www.massachusetts-photobooth.com
www.memphis-photobooth.com
www.miami-photobooth.com
www.minneapolis-photobooth.com
www.nashville-photobooth.com
www.newarkphotobooth.com
www.neworleans-photobooth.com www.newyorkcityphotoboothrental.com
www.norfolkphotobooth.com
www.nyc-photobooth-rental.com
www.oklahomacityphotobooth.com
www.omaha-photobooth.com
www.orlando-photobooth.com
www.philadelphiaphotoboothrental.com
www.philidelphia-photobooth.com
www.philly-photobooth.com
www.phoenix-photobooth.com
www.portland-photobooth.com
www.providencephotobooth.com
www.queensphotobooth.com
www.raleighphotoboothrental.com
www.reno-photobooth.com
www.rhodeislandphotobooth.com
www.rhodeisland-photobooth.com
www.richomondphotobooth.com
www.sacramento-photobooth.com
www.sandiego-photobooth.com
www.savannahphotobooth.com
www.savannah-photobooth.com
www.seattle-photobooth.com
www.stlouis-photobooth.com
www.tallahasseephotobooth.com
www.tallahassee-photobooth.com
www.tampa-photobooth.com
www.tucsonphotobooth.com
www.washingtondcphotoboothrental.com www.willmingtonphotobooth.com
www.winstonsalemphotobooth.com
Beware of Rolland Elliott aka rentphotobooths.com
He was named one of the six worst businesses in Charolotte, NC
http://charlotte.bbb.org/WWWRoot/SitePage.aspx?site=44&id=c982dd34-581b-42fc-bfc2-f695fa0b1fbf&art=6009
and continues to rack up complaints with the BBB: http://charlotte.bbb.org/WWWRoot/Report.aspx?site=44&bbb=0473&firm=118734
He is also under investigation for fraud by the North Carolina Attorney General.
Google "Rolland Elliott" or "rentphotobooths.com" and you will see his reputation.
I'm trying to contact someone who has dealt with this place because I stupidly put my deposit down then saw all of these complaints. The thing is, he hasn't taken the money of out my account yet and it's been almost 2 weeks. How quickly did he take your money?
Amanda
Incomplete & unsatisfactory service
I highly DO NOT recommend this company. I had thought - I found a good deal for my wedding - but ended up getting what I paid for. The attendant was unprofessional, the photobooth was not even working 50% of the time, and in the end - it was the worst part of the wedding.
Rolland Elliot, the owner also lacks alot aswell - bad customer service, problem still not resolved. Very flaky! It was like I was interacting with an 18 year old, straight out of out high school that had no professional sense or manners.
DO NOT RENT from this place - and as i see in the other post - his photo studio has about as good of a service has his photobooth... not a big surprise. I hope this review will stop you from having the problems, I have had to deal with and am still dealing with.
Rent Photo Booths - Not all they claim to be
CD - We were promised a CD of all the images from the photo booth - 4 months and numerous phone calls and emails later we still have not received the CD and they have no good answer as to why we haven't. They asked me who our attendant was. Why would I know that, and why wouldn't they?
60 day password protected photo hosting - They don't even know what this is when I called to complain they we never received this service promised on their website as part of our package.
Personalized Message - No, nothing. Just pictures. No caption. It was our wedding day! Come on!
Waste of money. Use a company a friend has used and LIKED.
We used him for an event. He showed up two hours late. Our photos were never made available online. He never provided us with the photo disk as promised. When we called about it he said that he would mail it out immediately. After several calls and several months, we have yet to receive it.
I rented a photobooth from another company for a previous event. Rentphotobooths.com did not compare in quality and usability at all. The booth itself looked cheap and unattractive. There were no stools provided for inside the booth. The booth was difficult to operate. There was just a camera sitting on top of a monitor. The photos were slow to be developed and the attendant was printing them on a desktop printer away from the booth, so most people either forgot to pick them up, or did not know that the prints were available. Overall the presentation was very poor.
Rolland Elliott is now trying to hide his bad reputation behind dozens of domain names. Same bad man, but now at all of these domains:
www.annarborphotobooth.com
www.asheville-photobooth.com
www.atlanta-photobooth.com
www.baltimore-photobooth.com
www.batonrougephotobooth.com
www.birminghamphotobooth.com
www.boston-photobooth.com
www.cambridgephotobooth.com
www.charleston-photobooth.com
www.charlotte-photobooth.com
www.coloradospringsphotobooth.com
www.columbia-photobooth.com
www.columbus-photobooth.com
www.connecticut-photobooth.com
www.corpuschristiephotobooth.com
www.desmoines-photobooth.com
www.detroit-photobooth.com
www.elpaso-photobooth.com
www.flintphotobooth.com
www.ftworthphotobooth.com
www.houston.photobooth.com
www.kansascity-photobooth.com
www.knoxville-photobooth.com
www.lansingphotobooth.com
www.lansing-photobooth.com
www.lasvegas-photobooth.com
www.littlerock-photobooth.com
www.longbeachphotobooth.com
www.longisland-photobooth.com
www.manhattanphotoboothrental.com
www.massachusetts-photobooth.com
www.memphis-photobooth.com
www.miami-photobooth.com
www.minneapolis-photobooth.com
www.nashville-photobooth.com
www.newarkphotobooth.com
www.neworleans-photobooth.com www.newyorkcityphotoboothrental.com
www.norfolkphotobooth.com
www.nyc-photobooth-rental.com
www.oklahomacityphotobooth.com
www.omaha-photobooth.com
www.orlando-photobooth.com
www.philadelphiaphotoboothrental.com
www.philidelphia-photobooth.com
www.philly-photobooth.com
www.phoenix-photobooth.com
www.portland-photobooth.com
www.providencephotobooth.com
www.queensphotobooth.com
www.raleighphotoboothrental.com
www.reno-photobooth.com
www.rhodeislandphotobooth.com
www.rhodeisland-photobooth.com
www.richomondphotobooth.com
www.sacramento-photobooth.com
www.sandiego-photobooth.com
www.savannahphotobooth.com
www.savannah-photobooth.com
www.seattle-photobooth.com
www.stlouis-photobooth.com
www.tallahasseephotobooth.com
www.tallahassee-photobooth.com
www.tampa-photobooth.com
www.tucsonphotobooth.com
www.washingtondcphotoboothrental.com www.willmingtonphotobooth.com
www.winstonsalemphotobooth.com
Beware of Rolland Elliott, the owner of rentphotobooths.com. He was named one of the six worst businesses in Charolotte, NC
http://charlotte.bbb.org/WWWRoot/SitePage.aspx?site=44&id=c982dd34-581b-42fc-bfc2-f695fa0b1fbf&art=6009
and continues to rack up complaints with the BBB: http://charlotte.bbb.org/WWWRoot/Report.aspx?site=44&bbb=0473&firm=118734
He is also under investigation for fraud by the North Carolina Attorney General.
Google "Rolland Elliott" and you will see his reputation.
We rented a booth from www.rentphotobooths.com and they did a great job. We loved the customized logo and names and the acrylic strip picure frames were great.
Is Rent Photo Booths Legit?
Rent Photo Booths earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding Rent Photo Booths.
Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.
Keep in mind that a recently registered rentphotobooths.com may not have a well-established reputation or a long history of activity. This could be a negative sign, especially if the website is asking for personal information or money.
There was some difficulty in evaluating or examining the information or data present on the rentphotobooths.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.
We detected that rentphotobooths.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
Rent Photo Booths protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Rent Photo Booths has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Overview of Rent Photo Booths complaint handling
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Rent Photo Booths Contacts
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Rent Photo Booths phone numbers+1 (704) 726-9788+1 (704) 726-9788Click up if you have successfully reached Rent Photo Booths by calling +1 (704) 726-9788 phone number 0 0 users reported that they have successfully reached Rent Photo Booths by calling +1 (704) 726-9788 phone number Click down if you have unsuccessfully reached Rent Photo Booths by calling +1 (704) 726-9788 phone number 0 0 users reported that they have UNsuccessfully reached Rent Photo Booths by calling +1 (704) 726-9788 phone number+1 (877) 274-4830+1 (877) 274-4830Click up if you have successfully reached Rent Photo Booths by calling +1 (877) 274-4830 phone number 0 0 users reported that they have successfully reached Rent Photo Booths by calling +1 (877) 274-4830 phone number Click down if you have unsuccessfully reached Rent Photo Booths by calling +1 (877) 274-4830 phone number 0 0 users reported that they have UNsuccessfully reached Rent Photo Booths by calling +1 (877) 274-4830 phone number
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Rent Photo Booths emailsservice@rentphotobooths.com10%Confidence score: 10%support
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Rent Photo Booths addressNew York, New York, United States
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Rent Photo Booths social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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Why dont you file small claims through small claims court?
BTW, I want to post my exp on a company and it is asking for a confirmation code to file a com, plaint on this website. Pls let me know how you filed and how to get confirmation code..
Thanks