Being renting from the since September of 2022 in Florida. Worst management company I’ve ever dealt with. They do not respond on my emails no one. We are owed concession fees from the pool being dirty for 5 months when we first moved in, $300 now the pool for another month was not being cleaned and they promised us another $150. The concessions are nowhere to be seen, They added extra insurance through Leasetrak without asking us even though we already have our own insurance that they were required us to have when we rented the house so this month we paid 2 policies because they can’t do nothing. Water bills are coming twice every month so we pay 2 water and 2 sewer bills every month. Pool boy had provided with the key and he is being coming in an out since we moved in for the past 3 weeks no pool boy came in and someone from management told me the door was locked. Well the pool boy has his own key and if the door was locked as an excuse they could knock on our door I’m working from home and I’m here all day no one showed up. So here we are PAYING FEES as per Resihome requesting and no one is able to fix our issues. Biggest scam property company to ever exist. BE AWARE PEOPLE.
Claimed loss: $450+ 3 weeks Pool concession fees and water and sewer double bills every month
Desired outcome: FIX OUR ISSUES ANSWER TO OUR QUESTIONS. Reimburse the money owed from concessions.