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The good, the bad, and the ugly - discover what customers are saying about Lexisnexis

Welcome to our customer reviews and complaints page for Lexisnexis. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Lexisnexis.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Lexisnexis's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Lexisnexis, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Lexisnexis. Your feedback is an important part of our community and will help others make informed decisions.

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9:44 pm EDT
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My law firm signed up for the LexisNexis service Patent Advisor about a year ago. I believed that it was a monthly service and we could cancel at any time. I am now trying to cancel the service to save on costs. However, I am being told that we have a contract and that our subscription renewed automatically at the end of July. I was never notified of the...

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7:13 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I had recently requested the sales team for a trial to the LexisNexis QuickLaw Canada platform, in order to see the platform working and try it out before I decided whether or not to purchase the subscription. I was told on the call (by the account executive) that they could setup a special “test account”, so that I could try out the platform for one day...

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12:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Lexis Nexis is reporting auto insurance claims information not related to me, my prior or current insurance, nor my vehicles. These unrelated claims are driving the price of my insurance way up. I have contacted the insurance agencies involved in the claims and have confirmed with them that they show no claims against me, my prior or current insurance, nor...

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11:50 am EDT

Lexisnexis Inaccurate reporting

My name is William Scott Brennan and I have a complaint about LexisNexis case number [protected], [protected], [protected]. I understand that I am not a paying customer and probably will not get a response to this but I need to try. I have reached out to LexisNexis on 12 separate occasions to no avail.
I applied for a mortgage and was denied because of a judgement on my report. The initial filing form that is being used was for a William Bryce Brennan not William Scott Brennan and shows that on my report, however the form shows my address. LexisNexis is using my address to keep inaccurate information on my report.
The document shown on my report is the initial filing not the actual judgement. I have contacted the court and filed a motion to have the form corrected.
The [protected] resolution states that LexisNexis contacted the court and verified this information. I contacted the court and was informed that they would never give anything but the actual final judgement out as proof of identity. That document does not have my information on it.
I would greatly appreciate if someone could do their due diligence and correct the error that LexisNexis has made.

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5:04 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

My parked car was hit by my neighbor over a year ago. I was not at fault and have two written letters from both insurance companies to prove this, as well as a full reimbursement of repair costs. Lo and behold, when I switch insurers a year later, the rates are through the roof because of a supposed incident on my report. I finally figure out how to obtain...

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2:17 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We contacted LexisNexis to purhcase online research services. They quoted me a monthly fee which was agreeable. After utilizing the service a couple of times, I found that I could get better quality research free via Google. I called and asked to cancel the service telling them I was dissatisfied with the service, that it was not useful to our research. We...

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