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Right Turn Construction
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1.8 5 Complaints
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Right Turn Construction Complaints 5

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S
10:34 am EDT
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Right Turn Construction Remodel work

The work on my kitchen has not been completed, defective work on my deck cover (it leaks) has not been corrected, they refuse to provide me with a copy of the plans for the deck cover, and there has never been an inspection of any work that has been done, yet they have sent me a final invoice with the threat of a high interest rate if I don't pay immediately.

Desired outcome: Complete my kitchen, fix the leaks in the deck cover, and provide me a copy of the plans for my deck cover.

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Mason Lowry
Vancouver, US
Aug 01, 2024 1:34 pm EDT
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I have no idea who this person is. We always do an inspection prior to collecting any money. We take no down payments and prior to starting a carpentry project we have the customer approve the plans. If a mistake was made or a step was missed, we sincerely apologize. Our workmanship warranty is a full 10yrs on things like patio covers and we try to take care of all leaks (which are very rare) without delay. This complaint has me confused.

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G
4:32 pm EST

Right Turn Construction they replaced our gutters and we have a bigger problem than before and they don't care

we made the mistake of returning a call to Right Turn Construction to have them give us a bid for new gutters. We have leaks in three places. We now have a major problem of leakage and drippage around 75% of the house. Right turns says it's not their problem and they want to be paid or else they'll continue to pile up interest until we do pay. This is not the right thing to do to people in their late 70s by taking advantage of them and not fixing the problem that they caused. Right turn has made a very big wrong turn in our estimation.

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Mason Lowry
Vancouver, US
Aug 01, 2024 1:41 pm EDT
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As the review is anonymous, I cannot respond directly to the issues described by this customer. In general the only reason that gutters don't work properly is if the miters are not sealed inside. This takes only a moment to do and we are always happy to do so. For non-anonymous reviews from proven customers check out www.guildquality.com

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5:29 pm EDT

Right Turn Construction Cold calling

They called me twice on the afternoon of September 6, 2016, requesting to make an appointment to come to my home in SE Portland in order to give me estimates for work that I told them upfront I wouldn't be having done until at least May 2017.
Phone Number: [protected]

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Update by ThomasBecker
Sep 08, 2016 5:29 pm EDT

They called me twice on the afternoon of September 6, 2016, requesting to make an appointment to come to my home in SE Portland in order to give me estimates for work that I told them upfront I wouldn't be having done until at least May 2017.
Phone Number: [protected]

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Mason Lowry
Vancouver, US
Aug 01, 2024 1:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I believe this person is complaining about receiving the phone call. We used to have a telemarketing department. We haven't had that department for over 5 years now.

Is Right Turn Construction Legit?

Right Turn Construction earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Right Turn Construction to be a trustworthy company. Although there's a 20% resolution rate for customer complaints, which deserves attention, Right Turn Construction is known for their high standards and safety. If you're thinking about dealing with Right Turn Construction, it's wise to check how they handle complaints.

We found clear and detailed contact information for Right Turn Construction. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Rightturnconstruction.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rightturnconstruction.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Rightturnconstruction.com you are considering visiting, which is associated with Right Turn Construction, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Rightturnconstruction.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rightturnconstruction.com may offer a niche product or service that is only of interest to a smaller audience.
  • Right Turn Construction protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
2:50 pm EDT

Right Turn Construction Sales call

Was cold-called though our number is on the Do Not Call list. Woman knew my name and wanted to confirm my street address. I refused to confirm or deny fairly private info like that to someone I don't know nor had been invited to call. She got huffy and repeated who she was. "I said, I'm ...! with...!" I told her that didn't help, I don't know who the hell Right Turn Construction is! She said they do remodeling construction work. I asked then if she was trying to sell me something (Again, I'm on the DO NOT CALL list!) and she said, "No." I waited, and she hung up. Why else would she call if not to acquire my business?

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4:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Company employs a person to sit and make cold calls via phone book looking for miscellaneous work without checking the National Do Not Call list nor any local do not call list, in both Oregon and Washington. A co-owner has confirmed this, as well as a prior salesman. They will attempt to get someone into your house to write up a contract for finish work...

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Overview of Right Turn Construction complaint handling

Right Turn Construction reviews first appeared on Complaints Board on Jun 20, 2013. The latest review Remodel work was posted on Mar 14, 2021. The latest complaint Illegal Cold Calls was resolved on Jun 20, 2013. Right Turn Construction has an average consumer rating of 2 stars from 5 reviews. Right Turn Construction has resolved 1 complaints.
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  1. Right Turn Construction Contacts

  2. Right Turn Construction phone numbers
    +1 (360) 574-3387
    +1 (360) 574-3387
    Click up if you have successfully reached Right Turn Construction by calling +1 (360) 574-3387 phone number 0 0 users reported that they have successfully reached Right Turn Construction by calling +1 (360) 574-3387 phone number Click down if you have unsuccessfully reached Right Turn Construction by calling +1 (360) 574-3387 phone number 0 0 users reported that they have UNsuccessfully reached Right Turn Construction by calling +1 (360) 574-3387 phone number
  3. Right Turn Construction emails
  4. Right Turn Construction address
    1205 E 33rd St., Vancouver, Washington, 98663, United States
  5. Right Turn Construction social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 06, 2024

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