Menu
For Business Write a review File a complaint
CB Drug Store Rite Aid employee mistreatment/slander
Rite Aid

Rite Aid review: employee mistreatment/slander 48

J
Author of the review
12:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

So my wife was working for this rite aid for about 5 years. She started as a cashier and after 3 years worked her way up to a shift manager. Midway through her employment they changed management, new store manager, and assistant manager. Everything was fine until my wife got pregnant. One instance she was working and was feeling weak and dizzy, she went to the multi-care clinic in the store and the nurse sent her to the hospital. Her mom pretty much had to carry her out the door. She went to the emergency room and as she was being seen the assistant manager called her and yelled at her for leaving and not telling anyone, even though she told another manager on duty she was going. She then demanded that my 6 month pregnant wife that's having complications with her pregnancy return to work and finish her shift. Yeah no. There were several occasions where they would make her work a 9-10 hour shift without any breaks. They made her work night shifts as the only manager on duty thus making it impossible to use the restroom, which was located at the opposite end of the store. The assistant manager has called me at my work yelling at me and accusing me of lying about my wife's whereabouts, which almost got me fired. They called her lazy at work and gave her the most difficult mundane jobs that they could possibly find for her to do. When she did use the restroom, she would give her only employee on the night shift her manager code for return approvals and such because you cant hear the intercom from the restroom. She changed the code as soon as she was finished. They were doing a big investigation on the store for theft, so they interrogated all the employees like they were criminals. They made her confess to giving out her code, which has nothing to do with stealing. So they fired her, conveniently 3 days before her due date and delivery. So there was no maternity leave for her. So she filed for unemployment. She was denied for breaking company policy. She didn't know she wasn't allowed to give out her code because all the other managers and the assistant manager herself was doing it. Funny how the ready to pop mom to be is the only one that got canned. Nevertheless we fought unemployment. In washington, the employer pays your unemployment benefits, so they aren't trying to pay. So after 6 months of appeals and tons of phone calls later, we got to talk to a judge and have a hearing. We gave our case, the corporation gave theirs, and that a hole that interrogated her like a pow was on the line as well. Well sorry rite aid, (Not really!) we won. Thanks for the 3, 200 bucks. Now shes been trying to find work for about 6 months and no one will hire her. When i say nobody i mean nobody. She worked at rite aid for 5 years. Great work history, 1 job for so long. That's good. But not good enough. Some places she sends her resume to e mail her back 5 minutes later telling her she didn't get the job. But the add stays. We're beginning to think that rite aid may be slandering her name when they call her only work reference. What can we do?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

48 comments
Add a comment
C
C
CKay1
US
Dec 10, 2012 1:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The waiting period at this place is unreal. I was there the other day, the only one in line and waited for 20 or so minutes to get my script. Not only that, but when someone did pull in behind me, I had to go get at the end of then line. It started out because I didn't mention that my script should be matched with the Wal-Mart $4, so I understood the wait for him to ring it up again. What I didn't understand was having to move to the end of the line because he ended up charging me the full price twice then having to get a manager to fix it. I could tolerate it if this happens occasionally, but to have to sit in line for at least 20 to 30 minutes or more every time I go is ridiculous. It would help if they would have more than one person working the drive thru and the walk-in register..

K
K
KIsses Jones
Decatur, US
Dec 13, 2012 7:07 pm EST

The worst place to work. poor managers, My manager very lazy and when the big man come down on him . he point fingers at every body but him self. They told me when i was hired. The company do not believe in over time. Since i been with the comapny i been working 12- 14 hours Six days a week. On Truck day they only have one person unloading those heavy tots. They do not Provide enough hours for all the work they wont you to do. We short staff. And the company have such a large turn over.

A
A
Attorney Frank Beckles
Grovetown, US
Jan 15, 2013 10:50 am EST

Lousy Pharmacy, they constantly mess up prescriptions, inexperienced pharmacists; who overcharge customers for their medications, and poor customer service!

G
G
gdwgc
US
Jun 30, 2013 9:35 pm EDT

I am sorry I wasted 11 years of my life at that company. I got treated like crap when I told them I was pregnant and it only got worse as my pregnancy progressed and I wasn't able to work as hard as I normally did. I was a supervisor that worked full time and when I came back from maternity leave they demoted me back to a cashier and put me at 15 hours or less a week. What a lovely bunch of people! They hire managers that don't know how to run stores, yet they don't give anyone that's already been there a while a chance to advance. They are ALWAYS looking for reasons to fire people and they will for any little thing.

A
A
Anna_2011
Lexington, US
Feb 23, 2014 12:37 am EST

I recently today had a girl named alic to call the cops or another employee who was not on the clock called the police on me. I had my 2 and 3 year old with me, boys, went in to get the boys toys, juice, and candy as I promised them. But first with my heart condition I needed to accurately ck my blood pressure. Ends up I fussed at my youngest and put my hand over his mouth"not so he couldn't breathe" and said Benjamin mommy needs to finish this... So ahhhhhh he just kept crying! William was opening things and running all over the store. Finally I got an okay reading and proceeded to get their things and then the next thing I knew three police walked in. Asked me for my I'd, at the time they walked in my oldest son was having a tantrum throwing his shoes at me and I was just trying to talk him down nice "he has some behavioral issues because I don't like spanking. At any rate the cops were very nice even though it freaked me out completely! I went and asked the dark headed girl if she reported me or called the police because I didn't do anything. Ends up she freaked out and kept yelling that her son almost died last year! She was a basket case very young girl, then this jerk man walks up behind her and lies his butt off or confuses me with another person and says he saw me last week "knee one of my sons in my car!" He was horrible to me! Then the girl yelled at me. Telling me I couldn't talk to my children that way, my oldest asked my to hold him my hands were full and I wasn't feeling well she said "YOUR SON WANTS HELD WHY CAN'T YOU HOLD HIM?" She lost it I told her very nicely she needed to calm herself! That she was acting strange. At any rate I felt like it was defamation of character so I called the officer back "one of them" he said I did nothing wrong and advised me to stay away from that rite aid since the are acting that way and that the call was nothing as he thought it would be when he got there, that social services wouldn't be called and I have nothing to worry about. He apologized and really urged me to stay away from there. Funny thing about the kneeing my don in the car is I was nursing my poor dog of over a decade to her death and had not been there with my son since valentines day so he was wrong and delay accusing me . It was so screwed up I cried and felt like I was a horrible mom and all I was doing was treating them. They were tired and a nervous wreck they just wanted to go home now that I look back at it. The police made my oldest don upset just bc he took my into run my license. My husband and I got into it, I put the boys to bed bc I felt like a complete failure and awful about myself! Then the police after I left when my husband got home told me I did nothing wrong and not to worry. He also said she couldn't cell social services bc there wasn't anything to go off on. I guess she made me sound like a monster! I live my boys and would do anything for them. She even went as far as to talk to me over the intercom saying don't touch him! I'm watching you! The whole time blind sided I thought she was speaking to a shoplifter! I was just sitting by the pharmacy checking my blood pressure. Talk about a framing basket case and screwing with my family life omg! I will never go thee again and am moving all my scripts! Rite aid you can thank you idiot employee for losing such a valuable customer! Also I was getting tired of the expired good and candy. Oh and lip gloss! So screw you little dark haired girl. I'm really close to beings my charges against the company, you, and you older guy friend who backed you up! Will be making calls Monday! Boston road Dylan place rite aid Lexington ky never go there!

M
M
mmendillo
US
May 23, 2016 10:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am out of work duo to an injury that occured on 12/21/2015. Because of Travilers work comp, I have been in pain with a torn rotocuff and ripped tendon. This is not fair. I am constantly harassed by Rite Aid for info that was given 4 times. My case # is 169911. I need surgery and my job which Rite Aid seems to want to take away. My customers call me at home to see if any progress has been made. I thing Rite Aid is harassing me to resign or dismiss me which will be attended by the Court of RI and Media.
Michael J Mendillo
1603505
[protected]

M
M
mmendillo
US
May 23, 2016 10:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stop the harassment and let me get my needed surgery.

N
N
NoNameJoy
US
Oct 17, 2016 9:40 am EDT

Rite Aid can be a great place to work and shop. It all depends on management. I love my Rite Aid store but hated working for the organization. I had an awful manager and all of my complaints over 6 months were negligently dismissed/ignored. Senior leadership was determined to mediate the abusive situation vs resolving it. This sent the message to my manager that's she's not going to be held accountable and can basically get away with ANYTHING including publicly humiliating, berating and teasing me. All of my complaints were very well documented and many times w/witnesses. The company chose to turn a blind eye instead of diving into the uncomfortable and challenging situation. I was denied basic benefits like bereavement and sick time because my manager wanted to punish me for escalating my grievances. I continued to give 100% due to my commitment to coworkers and those who depended on me. There was never a show of appreciation or basic respect from my manager. The entire situation was really sad and humiliating.

More Rite Aid reviews & complaints

Rite Aid - horrible customer service 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - terrible customer service! 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - prescription shortage 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Rite Aid Contacts

  2. Rite Aid phone numbers
    +1 (800) 748-3243
    +1 (800) 748-3243
    Click up if you have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number Click down if you have unsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have UNsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number
    General Inquiries
  3. Rite Aid emails
  4. Rite Aid address
    30 Hunter Lane, Camp Hill, Pennsylvania, 17011, United States
  5. Rite Aid social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Rite Aid Category
Rite Aid is ranked 6 among 61 companies in the Drug Store category