Road To Makkah’s earns a 1.0-star rating from 2 reviews, showing that the majority of pilgrims are dissatisfied with their Hajj and Umrah packages.
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Umrah Visa Scam
CAVEAT EMPTOR - www.roadtomakkah.co.uk
Dishonest Umrah Visa Agents not authorized by the Saudi Embassy. Submitted Passports and all the required documentation with this agency on Monday the 25th of January for travel on Sunday 14th February. The so called agents keep on reassuring that the Visa would be out soon but it turns out the visa was never submitted to the Saudi Embassy.
I've had to reschedule flights and lost hotel bookings. The agents refused to return Passport and issue a refund of the Visa fee because it turns out they used another agency to submit my Visa application.
Umrah Trip Visa Scam
I want to share my recent pathetic and worst experience with Road To Makkah Umrah/Hajj Agent.
Both me and my friend engaged in their services in good time before our planned departure date. They happily took cash from us with a promise of delivering Umrah Visas.
The person we were dealing with was Umar. He has been telling nothing but lies since the day one. Since applying through them, I have been following up with Umar about the status of our Umrah visas every other day and he kept assuring us that we have applied well in advance and that everything will be ready as planned.
A day before our departure date when I have still not heard anything from him I decided to visit their office in Harrow, London. Only to know that they are based in Birmingham and use virtual landline numbers to fool people about their London office. Nonetheless, I was told a day before our departure when we had paid for our flights, hotels etc that they can't get our visas.
In reality, what I found out that they never applied for our visa. They are not a Saudi Government Authorised agent and yet they take money for a visa that is given free from the government and keep telling lies about being at the embassy etc.
We have lost over £900 due to their mistake and yet they deny to refund our money.
Their customer service is appalling. Lie after lie after lie. One minute they are at the Saudi Embassy and another minute they are in Birmingham. They never return your call or give you a straight honest answer.
They have no mercy or fear of Allah.
Please avoid this company at any cost.
Is Road To Makkah Legit?
Road To Makkah earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Road To Makkah. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Roadtomakkah.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the roadtomakkah.co.uk. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Road To Makkah has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Road To Makkah. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Road To Makkah Reviews 0
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Overview of Road To Makkah complaint handling
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Road To Makkah Contacts
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Road To Makkah phone numbers+44 207 287 8020+44 207 287 8020Click up if you have successfully reached Road To Makkah by calling +44 207 287 8020 phone number 0 0 users reported that they have successfully reached Road To Makkah by calling +44 207 287 8020 phone number Click down if you have unsuccessfully reached Road To Makkah by calling +44 207 287 8020 phone number 0 0 users reported that they have UNsuccessfully reached Road To Makkah by calling +44 207 287 8020 phone number+44 770 623 9002+44 770 623 9002Click up if you have successfully reached Road To Makkah by calling +44 770 623 9002 phone number 0 0 users reported that they have successfully reached Road To Makkah by calling +44 770 623 9002 phone number Click down if you have unsuccessfully reached Road To Makkah by calling +44 770 623 9002 phone number 0 0 users reported that they have UNsuccessfully reached Road To Makkah by calling +44 770 623 9002 phone number
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Road To Makkah emailsinfo@roadtomakkah.co.uk80%Confidence score: 80%support
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Road To Makkah addressSuite G 31 - 33 College Road, Harrow, England, Greater London, HA11EJ, United Kingdom
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Road To Makkah social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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