Roadway Van Lines’s earns a 3.7-star rating from 6 reviews, showing that the majority of customers are satisfied with their moving services.
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Clearly a very professional company with great integrity, honesty, and, trustworthy company to do business with
Clearly a very professional company with great integrity, honesty, and, trustworthy company to do business with. I will use their services in the future if the need should arise.
Roadway van lines did our move overseas, pick up team was very professional, everything arrived at one pc and packed carefully
Roadway van lines did our move overseas, pick up team was very professional, everything arrived at one pc and packed carefully. the all process was smooth. deserved 5 stars from us!
Roadway van line took really good care of me
Roadway van line took really good care of me. They worked with me on the price and payments. My move wouldn't have been possible without Roadway Van Lines. And they also have good customer service over the phone and in your home. At least 4 to 500 dollars cheaper than my other quotes. Thank you all at Roadway Van Line for your care and understanding. Thank you. Charles B.
Great service and value for money!
Great service and value for money! Roadway Van Lines keeps us shocked and amazed with the services they provided to us. I am impressed with this company, they made my move stress free and quick. The men who moved my belongings were friendly and very quick. The quote and payment process were simple. I would definitely recommend! I was searching high and low to find the right firm and after I spoke with a member of their helpful sales team, I was sold! Amazingly fine company.
Replied
Absolute the WORST experience of my life
Absolute the WORST experience of my life. First, when the first leg of the move took place, they came in and doubled the price. I had to pay it as they refused to move anything until I did. I had to be moved out that day so it didnÂ't leave me no choice. They left behind items that they refused to move at the end. My husband had to travel down 4 hrs one way to retrieve these items. On the next workday I explained what happened and showed pictures and no excuse or compensation was made. My items were left in storage for a month and today they delivered the items. They refused to comply with the agreement which was to move the items in the corresponding rooms and set the furniture up. Then they required full payment prior to starting. When I refused, they said they would leave with my items. Again, you are held hostage so they were paid. After that, they said they felt they were in a hostile environment and they were just going to leave everything on the driveway. Now I am trying to find help for my husband to get everything inside. At talked to a woman at the main office, she said she was going to contact her manager then the drivers company. I never heard back from her and IÂ've been calling for 5 hours straight and it constantly states she is on another line. No she isnÂ't, she has put that line on do not disturb so she wonÂ't have to deal with it. I have left numerous msgs and emails and no response. They have their money and thatÂ's all they care about, not customer satisfaction. I will be contacting a lawyer and also the ComplaintsBoard.com. Run away fast, donÂ't look back. This company is a joke
The complaint has been investigated and resolved to the customer's satisfaction.
Roadway Van Lines Complaints 1
Damaged furniture
I hired this company to move my things. Everything was damaged - boxes, furniture, tv, appliances. When the driver arrived, I paid him my balance and then proceeded that my things were damaged. He asked if I wanted them and I said no. I submitted a claim with the company and provided all pictures and receipt. I also included a note from the driver stating everything on his truck were damaged. The truck had an accident which is why my stuffs were destroyed. they’re very unresponsive my claim. It’s been 8 months now and no resolution
Desired outcome: Refund full valuation of my items
Roadway can line is the worst. I hired them to move my things interstate. All my furnitures and TVs were destroyed because their truck had an accident and they wouldn’t reimburse me for it. I filed a claim but they’ve been unresponsive for months
Is Roadway Van Lines Legit?
Roadway Van Lines earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Roadway Van Lines. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Roadway Van Lines has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Roadwayvanlines.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Roadwayvanlines.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Roadwayvanlines.com you are considering visiting, which is associated with Roadway Van Lines, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Roadway Van Lines have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Roadwayvanlines.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The roadwayvanlines.com may offer a niche product or service that is only of interest to a smaller audience.
- Roadway Van Lines protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Roadway Van Lines
The company boasts a team of highly-experienced and well-trained professionals who are committed to ensuring that their clients have a stress-free moving experience. From packing and loading to transportation and unloading, every aspect of the moving process is handled with great care and attention to detail.
Roadway Van Lines understands that every move is unique, and that is why they offer customized solutions that cater to the specific needs and preferences of their clients. They offer a wide range of services, including local and long-distance moving, packing and unpacking, storage, and international moving, among others. Whatever your moving needs are, Roadway Van Lines has got you covered.
One of the outstanding qualities of Roadway Van Lines is their commitment to transparency and honesty in their dealings with their clients. They provide upfront pricing and do not have any hidden charges, ensuring that their clients have a clear understanding of what they are paying for. Their team of professionals also keeps their clients informed throughout the moving process, providing regular updates and answering any questions or concerns that may arise.
All in all, Roadway Van Lines is a reliable and trustworthy moving company that has consistently delivered exceptional services to their clients. With their long-standing reputation in the industry, their commitment to client satisfaction, and their personalized approach to moving, it is no surprise that they are one of the most sought-after moving companies in the market.
Overview of Roadway Van Lines complaint handling
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Roadway Van Lines Contacts
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Roadway Van Lines phone numbers+1 (866) 226-4456+1 (866) 226-4456Click up if you have successfully reached Roadway Van Lines by calling +1 (866) 226-4456 phone number 0 0 users reported that they have successfully reached Roadway Van Lines by calling +1 (866) 226-4456 phone number Click down if you have unsuccessfully reached Roadway Van Lines by calling +1 (866) 226-4456 phone number 0 0 users reported that they have UNsuccessfully reached Roadway Van Lines by calling +1 (866) 226-4456 phone number
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Roadway Van Lines emailsinfo@roadwayvanlines.com81%Confidence score: 81%Support
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Roadway Van Lines address8280 Patuxent Range Rd STE A1, Jessup, Maryland, 20794-8606, United States
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Roadway Van Lines social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Great service and value for money! Roadway Van Lines keeps us shocked and amazed with the services they provided to us. I am impressed with this company, they made my move stress free and quick. The men who moved my belongings were friendly and very quick. The quote and payment process were simple. I would definitely recommend! I was searching high and low to find the right firm and after I spoke with a member of their helpful sales team, I was sold! Amazingly fine company.
Roadway van line took really good care of me. They worked with me on the price and payments. My move wouldn't have been possible without Roadway Van Lines. And they also have good customer service over the phone and in your home. At least 4 to 500 dollars cheaper than my other quotes. Thank you all at Roadway Van Line for your care and understanding. Thank you. Charles B.
Clearly a very professional company with great integrity, honesty, and, trustworthy company to do business with. I will use their services in the future if the need should arise.
Roadway van lines did our move overseas, pick up team was very professional, everything arrived at one pc and packed carefully. the all process was smooth. deserved 5 stars from us!