RT Relocation’s earns a 4.4-star rating from 11 reviews, showing that the majority of clients are very satisfied with their moving services.
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RT relocation made a move halfway across the country very easy
RT relocation made a move halfway across the country very easy. The estimate was spot on and there were no surprises ! The movers on both ends of the trip were top notch. Communication was very easy with the office. We were very pleased with our experience!
From the quote, to the moving coordinator, to the 3 great guys who moved us, we could not ask for anything more
From the quote, to the moving coordinator, to the 3 great guys who moved us, we could not ask for anything more. This truly was the only part of our move that was stress free. The moving crew was great, did everything to accommodate us they possibly could. Would highly recommend this company and use them again! Thank you!
The complaint has been investigated and resolved to the customer's satisfaction.
Great professional service. Trucks were on time and packed securely. No issues, no breakage and and no loss. All personnel were very respectful and a pleasure to work with. 5 stars all the way
Wonderful movers, professional, NO damage, reasonable cost. Thank you. Best move we ever had after multiple military moves.
Excellent service, very professional. Would contact them again for any future move!
This company is the very best in moving
This company is the very best in moving. They were very careful with our furniture, wrapped every little thing carefully and loaded the truck. When they delivered they unwrapped and put things just where I wanted and reassembled some furniture for me. The guys were on time, friendly, respectful and very efficient. I would use them again!
The complaint has been investigated and resolved to the customer's satisfaction.
Great crews, very efficient, took great care in packing, a pleasure!
The movers were professional, courteous and friendly. All items were handled with care.
Amazing movers. I have moved five times and they were the most professional, caring and together group. I am so happy we chose them. Everything was perfect from start to finish. Great company!
This will be a mixed review. I obtained 3 estimates for our *** move. Two companies sent an estimator to the house. RT Relocators did not, due to Covid. Their estimate was thousands higher. I assumed that was because they had to rely on photos. I assumed their estimate would go down once they actually saw what was there. It did not. However, the speed with which they could arrange the move was most impressive. The other companies were booking 6 to 8 weeks out. RT Relocators talked to me one day, packed the next (I paid for packing; I did not pack myself.), loaded the day after, and delivered my belongings less than a week later. Everyone seemed very nice. I purchased $35,000 worth of full replacement value insurance, with a zero dollar deductible. And, this is where things went wrong. I was not given a bill of lading, even though I requested it. I filed a claim and sent photos within 10 days as required. I was essentially told it was my own fault a valuable porcelain figurine was damaged, as I said no to paying even more for a separate crate for the small item - when they knew its value and put it at the bottom of a very large box. I was also told to "be patient" regarding processing the insurance claim, and to refer to page 2 of the bill of lading which I again requested but did not receive. At least one box was lost, and several items were damaged. So, I feel I have no choice but to contest the portion of their charges that would cover my insurance claim, with my credit card company. Unfortunate, as they did impress me initially.
We just moved with RT movers and were very impressed with the whole operation from quote to sales and execution, everyone did an amazing job
We just moved with RT movers and were very impressed with the whole operation from quote to sales and execution, everyone did an amazing job. Very professional company which is difficult to find these days. They took very good care of our belongings and even managed to move an oversized woodstove for me with ease. I would highly recommend Tom and his team!
The complaint has been investigated and resolved to the customer's satisfaction.
RT relocation made a move halfway across the country very easy. The estimate was spot on and there were no surprises ! The movers on both ends of the trip were top notch. Communication was very easy with the office. We were very pleased with our experience!
Excellent team. Professional from first phone call to last item put in place. Will recommend in a heartbeat.
I had a huge move, my family downsized from a large home to a smaller sized home
I had a huge move, my family downsized from a large home to a smaller sized home ... RT Relocation helped us out tremendously ... they treated our belongings like it belonged to them, they always made a point of asking us questions about where certain furniture should go, and lastly we almost left some belongings behind and one of their workers brought it to our attention. Their attention to every detail was extremely impressive! Top notch no doubt about it!
The complaint has been investigated and resolved to the customer's satisfaction.
Excellent service, extremely friendly professional staff
Excellent service, extremely friendly professional staff. Moving staff took excellent care of our belongings. Items we packed and wrapped were inspected by RT staff, and repacked by them if necessary. For example, we wrapped an antique mirror in an oak frame, they re-wrapped it for extra security. Even things as simple as placement of the moving trucks, they were so careful not to run over anything next to the driveway. Overall, we are extremely satisfied with RT Relocation!
The complaint has been investigated and resolved to the customer's satisfaction.
Extremely professional, trustworthy, competent individuals
Extremely professional, trustworthy, competent individuals. Showed up on time. Completed the task beyond my expectations. I would recommend them highly without any hesitation. I had never met them before and I went on my instinct. I had a large move, with multiple moving parts. I moved my home and my office combining different pieces of each during the COVID pandemic; into the beast of the monster, from *** Rick was a master chief of operations on site. I think he may have a photographic memory seeming to recall exactly where everything was packed. They may have been slightly more expensive than other movers but exceeded their worth.
The complaint has been investigated and resolved to the customer's satisfaction.
Company is awesome
Company is awesome. From my first contact to moving day RT Movers made it stress free Julia who answered the phone was so pleasant and knew just who I needed to talk to. Jim in sales was fantastic. His patience and understanding my needs was top notch. Carolyn in the office explained everything in detai. Now let me tell you when moving day came I was a little anxious. There was no need to be. Ed,Mike and Nelson were phenomenal! They were like a fine tuned watch. Knew exactly what needed to be done and did it with ease and no stress for me. There was a second component to this move. They moved some antique furniture to my sons with other items. My son said they were great and finished in no time at all. Thank you RT Movers!
The complaint has been investigated and resolved to the customer's satisfaction.
8/15: RT Relocation, LLC out of Cheshire, CT just moved my 96 yo mother from *** From my first telephone contact
8/15: RT Relocation, LLC out of Cheshire, CT just moved my 96 yo mother from *** From my first telephone contact with Luke, to my coordination with Bree, our Customer Service Representative, to the day of the move - the experience was calm, well organized, respectful, neat, safe and delivered with more thought and care then we would have imagined. The 3 gentlemen who worked the move - did so on one of the hottest days of the Summer. They all were hard-working, packaged/wrapped everything perfectly- as though these were there own belongings. They didn't stop once. They were efficient, respectful, clean, quiet and worked seamlessly together. They are punctual, the time estimates were accurate, they moved large furniture from a large home with an open floor plan and enormous furniture to an older home with tight rooms, hallways and 3 floors. They called twice while enroute to keep us updated on arrival time. Keep in mind, this company asked for a deposit of only $100 to reserve the date. The charge for the move was more than reasonable. I'm a detail person and they nailed it. Do yourself a favor and just book with them!
This will be a mixed review
This will be a mixed review. I obtained 3 estimates for our *** move. Two companies sent an estimator to the house. RT Relocators did not, due to Covid. Their estimate was thousands higher. I assumed that was because they had to rely on photos. I assumed their estimate would go down once they actually saw what was there. It did not. However, the speed with which they could arrange the move was most impressive. The other companies were booking 6 to 8 weeks out. RT Relocators talked to me one day, packed the next (I paid for packing; I did not pack myself.), loaded the day after, and delivered my belongings less than a week later. Everyone seemed very nice. I purchased $35,000 worth of full replacement value insurance, with a zero dollar deductible. And, this is where things went wrong. I was not given a bill of lading, even though I requested it. I filed a claim and sent photos within 10 days as required. I was essentially told it was my own fault a valuable porcelain figurine was damaged, as I said no to paying even more for a separate crate for the small item - when they knew its value and put it at the bottom of a very large box. I was also told to "be patient" regarding processing the insurance claim, and to refer to page 2 of the bill of lading which I again requested but did not receive. At least one box was lost, and several items were damaged. So, I feel I have no choice but to contest the portion of their charges that would cover my insurance claim, with my credit card company. Unfortunate, as they did impress me initially.
RT Relocation Complaints 1
RT Relocation: 1
RT Relocation: 1. They lost my priceless antiques and valuables - gone without a trace. 2. They unpacked and repacked my belongings into different boxes, making it impossible for me to find anything. It will take me weeks to sort through everything. 3. They ignored my instructions to leave my expensive custom-framed artwork in its original boxes and instead took it apart piece by piece, leaving me with loose pieces, glass, and no hardware to hang them. Each piece is worth over $5000, and I will have to contact the company that made them to have them redone. 4. They charged me the same amount as my previous move, even though I had fewer belongings this time. They also charged me $1K for an extra truck, which was nowhere near the actual cost. 5. I have left multiple messages for them to call me back and have asked for weight records and claim forms, but they have not responded. Is this what they call exceptional service?
Is RT Relocation Legit?
RT Relocation earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for RT Relocation. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
RT Relocation has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
RT Relocation has registered the domain name for rtmoversct.com for more than one year, which may indicate stability and longevity.
Rtmoversct.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rtmoversct.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Rtmoversct.com you are considering visiting, which is associated with RT Relocation, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a rtmoversct.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Rtmoversct.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rtmoversct.com may offer a niche product or service that is only of interest to a smaller audience.
- RT Relocation protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About RT Relocation
One of the things that set RT Relocation apart from other moving companies is their commitment to personalized service. They understand that every client's needs are unique, and they work closely with each client to create a customized moving plan that meets their specific requirements. Whether you're moving across town or across the country, RT Relocation has the expertise and resources to make your move a success.
Another key advantage of working with RT Relocation is their attention to detail. They take great care to ensure that every item is packed, loaded, and transported safely and securely. They use high-quality packing materials and state-of-the-art equipment to ensure that your belongings arrive at your new home in the same condition as when they left your old one.
RT Relocation also offers a range of additional services to make your move even easier. They can provide packing and unpacking services, as well as storage solutions for clients who need to store their belongings temporarily. They can also handle specialty items, such as pianos, antiques, and artwork, with the utmost care and attention.
Overall, RT Relocation is a top-notch moving company that provides exceptional service to clients in Connecticut and beyond. With their personalized approach, attention to detail, and range of additional services, they are the ideal choice for anyone who wants a stress-free and seamless moving experience.
Overview of RT Relocation complaint handling
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RT Relocation Contacts
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RT Relocation phone numbers+1 (833) 668-3978+1 (833) 668-3978Click up if you have successfully reached RT Relocation by calling +1 (833) 668-3978 phone number 0 0 users reported that they have successfully reached RT Relocation by calling +1 (833) 668-3978 phone number Click down if you have unsuccessfully reached RT Relocation by calling +1 (833) 668-3978 phone number 0 0 users reported that they have UNsuccessfully reached RT Relocation by calling +1 (833) 668-3978 phone number
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RT Relocation emailssupport@rtmoversct.com82%Confidence score: 82%Support
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RT Relocation address10 Diana Ct, Cheshire, Connecticut, 06410-1291, United States
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RT Relocation social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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8/15: RT Relocation, LLC out of Cheshire, CT just moved my 96 yo mother from *** From my first telephone contact with Luke, to my coordination with Bree, our Customer Service Representative, to the day of the move - the experience was calm, well organized, respectful, neat, safe and delivered with more thought and care then we would have imagined. The 3 gentlemen who worked the move - did so on one of the hottest days of the Summer. They all were hard-working, packaged/wrapped everything perfectly- as though these were there own belongings. They didn't stop once. They were efficient, respectful, clean, quiet and worked seamlessly together. They are punctual, the time estimates were accurate, they moved large furniture from a large home with an open floor plan and enormous furniture to an older home with tight rooms, hallways and 3 floors. They called twice while enroute to keep us updated on arrival time. Keep in mind, this company asked for a deposit of only $100 to reserve the date. The charge for the move was more than reasonable. I'm a detail person and they nailed it. Do yourself a favor and just book with them!
RT showed up on time, carefully loaded everything, transported it all safely and deposited the load safely. I would recommend this company. Good price. I will use them again in the future.
Excellent service- on time and professional. Quickly and carefully loaded all of our stuff to move into storage.