TERRIBLE COMPANY! DO NOT DO BUSINESS WITH THIS COMPANY! I placed an order for a moped with this company (Saferwholesale.com) in early 2011 and they failed to tell me that the particular moped ordered WOULD be illegal to operate in my state of California. After trying to cancel my order by emailing, calling, and computer assistance failed, I notified my bank and the BBB. Saferwholesale basically took my money for a bike that I would not be able to use once I received it; moreover, they refused to reimburse my total charges when I tried to cancel the next day. This company has no license to sell any bike or moped in the state of California! This company has been disguising themselves by changing their names and webite once lawsuits and BBB complaints have been filed against them. DO NOT believe their responses on here! They tell you to contact them but when you do, they never answer or reply to your emails or phone calls; and they'll definately give you the run-around!
Wholesale dress is a big fault for a customer shopping online. I ordered total 4 orders and paid more than the product cost to courier firms to get these early but although they claims that they ship in 2 days, it has been 14 days and the goods are still at preparing status on the site. I paid for such big courier cost just for nothing.
Honestly this is not the correct way of working. I received one parcel from them after sending alot of emails and the result was disaster.
One of my product in the sent parcel was missing as it is out of stock.
But is wass available on the site and that is why I paid. Quality, fabric and colours were completly different from the ones on site. It was a very cheap imitation. There was a very heavy old magazine in the parcel. One of my product was missing and there was a heavy magazine instead to make the parcel heavy. As I paid the courier cost at the begining and they are not paying back this cost when they do missing shipments.
I paid a courier cost for a magazine instead of my missing jacket!
I am really very sad to work such a company wich is doing unethical things to their customers.
I want to cancel the orders and ask them to make the payment back to me and there is no reply.
Someone should stop this company ...
Pls do not buy anything from this website...
I had a similar experience with this company. I ordered a scooter and when I received it there were missing parts and it only ran for approx 60 secends. I took it to a mechanic who informed me that the motor had a manufacturers defect and it could not be fixed. I contacted the company who were rude and kept telling me that they didn't do exchanges but they would send replacement parts and pay for repairs. They did not honor either of these proposals and threatened legal action when I put a stop payment on the charges and got my money back. I tried to send it back to them but they would not accept returns. They will not replace your purchase, they will not try to fix it and you cannot return it to them.
These people are thieves. DO NOT buy anything from this place.
I bought a compellar trike scooter from them and it also is a nightmare. They are rude, hang-up on you when you try to get answers from them. I also notified the BBB, attorney generals office of Ma and IL., the consumer protection agency and the FTC. Someone out there has to help us that got screwed from safer wholesale. They need to reimbursed us and they need to be put out of business as they are very unprofessional to the customers. I bought my piece of garbage from them on April 25, 2012. it spent over 45 days in the repair shop for a bent shifter rod, oil leak, and other issues. They don't want to bothered with the phone especially customer service. Attorney generals office from Ma. told me that they talked to them and I was supposed to be reimbursed back for all the repairs that had to be done. This was a brand new trike. I am frustrated knowing that this company can just screw there customers. I hope somebody can help all of us get back money from this company. Signed Unhappy
OMG STAY AWAY,
I bought a super trikke scooter from them in June. I did not get it until the middle of August. it came with no direction or title. When I called to get my title they gave me the run around and were very rude to me. It is September and I still don't have it. I am going to contact the Attorney General and the B B B. I might also have to sue them, that's how bad they are
Company states that business delivery is free and is reflected on the online invoice, sales department called seconds later and told that delivery is free but not shipping(250.00). When I cancelled order for this deception. Sales person got belligerent and the name calling began.
Criminal company, sending out damaged items for full retail price, when you try and find out why they attempt to bully you , such as well why do you think the item is broken ? and when you attempt to answer they start speaking over you, even if the delivery driver is on your side and states the item was not in fair condition, they will refuse to replace or refund, you have to cancel it with your credit card company, only way to get fair treatment