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Sally Beauty Supply

Sally Beauty Supply review: ugly business practices 1

V
Author of the review
11:59 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sally beauty = ugly business

Near: mars supermarket
1819 york road
Lutherville, md [protected]
Phone: [protected]

My daughter, a professional hairstylist, did not want to give her driver's license information when filling out a form to get a discount card. The clerk, a large black woman, chased her out to her car demanding the card and discount be returned. My daughter was afraid and returned to the store. She also asked to speak to the owner and was never given the opportunity.

This is no way to run any business. Taking personal information like a driver's license # is especially troubling. The only purpose I can see is fraud.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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I
I
ihaveanopinion
US
Jul 21, 2010 6:14 am EDT

As of working at Sally, I can tell you that your license is used to verify your identity. There is no fraud going on within the company and shouldn't be with the employees. If she's a cosmetologist and she has a license, we have to make sure the card is up to date and that her license is as well. If not, anyone could just waltz in and use anyone's license for the fact of getting a discount. The card is free and it's just protecting the company.

  1. Sally Beauty Supply Contacts

  2. Sally Beauty Supply phone numbers
    +1 (940) 898-7500
    +1 (940) 898-7500
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    United States
    +1 (866) 234-9442
    +1 (866) 234-9442
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    Customer Service
    +1 (800) 444-7712
    +1 (800) 444-7712
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    Customer Service
    +44 118 944 7000
    +44 118 944 7000
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    United Kingdom
    +49 692 424 7292
    +49 692 424 7292
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    Germany
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  3. Sally Beauty Supply emails
  4. Sally Beauty Supply address
    3001 Colorado Blvd, Denton, Texas, 76210, United States
  5. Sally Beauty Supply social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Sally Beauty Supply Category
Sally Beauty Supply is ranked 8 among 152 companies in the Make-Up and Cosmetics category