Saudi Post
Reviews and Complaints

Hello Sir,
Can you let me know if the below address is exist? This address is belonged to my customer but he said he hasn't received the parcels yet.
The address is:

Saihat Amor Bun Abdalazize by said Almadloh madical
Saihat City
31972
Saudi Arabia

We have sent two separate parcels to him on 14/02/19 and 15/02/19 respectively. However, he said he still hasn't received the parcels yet. Both parcels were sent from United Kingdom. It shouldn't taken so long to arrive. I have a feeling that the address wasn't entered correctly. Can you please check the above address to see if there is anything missing?

We would be grateful if you could reply to our email address: [protected]@sos-swim.co.uk

Many thanks,
Anita

Parcel of 5kg sent to India on 14/04/2019 with parcel no. CP071897878SA and not receive untill now. This parcel containing dates, cloths, electrical wood burner, shaving machine etc..
When I track my parcel location by Saudi post official tracking shipment pattern then I found my parcel delivered to Mumbai post on 25//04/2019 but after that, till posting the complain I did't get any progress in the delivery status.
So kindly check for this delay delivery as I need my parcel as soon as possible.
Thanking you.

I was not informed that my package/parcel was already in my city and stuck up for a month. So i search for it for 3days on different saudi post offices including in Central Saudi Post (Balad, Jeddah) then when i found it when i opened my box/parcel, to my dismay most items inside are open, tampered. So all in all looks like garbage. I am frustrated and completely dissatisfied. This is the worst courier i had encounter so far.

They should have deliver it on the NATIONAL ADDRESS written by the sender. Regardless if the contact number was not able to provide.

Our package from yestyle we received message April 2 but then we didn't know we will get that by pick up. Because we all know that our package is delivery from our address. But then April 14 they returned our package to the yestyle which they didn't inform us there's a limited days to get the package. Why they didn't message or to try reach us to get the package. And we pay that by a credit card not a cash on the delivery. Please contact us before doing anything else we didn't know your rules.

I sent email last April 2, 2019.as I track in your site, still there is no progress because the mail was sent back to Mumbai office at india.could you please expidite my mail cause it is urgent going to Philippines.
It would only take 20 days before they will cancel my request in Philippines.

Hoping for your kind understanding and support.

Many thanks and Best regards.

Chris.

Hi sir good evening. I was sent my parcel 9.870kg on 22 nov 2018 at 5.51pm from rakkah al-khobar track no (cp075480226sa). I did pay all money to post office in saudi arabia but when my parcel coming in india they will asked money 6500 rs, how can I pay because I did pay parcel charge I have receipts. Pls check my problem and try to solve. I wll send also my reciepts.

I sent a 20kg parcel from Saudi Post Mecca to Singapore on 15/12/18 but until now I have not received my parcel.
Unfortunately, I lost my tracking number and no one at Saudi Post can check without the tracking number.
Please assist me to check the wherabout of my parcel using my name, address and contact details.
Sender: ZAINOL BIN BACHOK
To: HALIJAH BEE BTE ABDUL LATIFF
Contact numbers: [protected] / [protected] / [protected]
Address: BLOCK 317 TAMPINES STREET 33
#06-54
SINGAPORE 520317

Please help to check. Appreciate your kind assistance.
Thank you.

Regards,
Halijah

My sister in Norway sent me a package as a gift for the holidays. She sent it December 13, 2018 and I got it through Saudi Post December 30, 2018. I just opened it yesterday because I got caught up with work, only to find out that one of the items was missing. It was the most important part of the package because it was my sister's precious gift for me - a Kate Spade watch. When I opened it, my sister was on me thru video call and we were shocked because the box was intact and upon checking it seems that it was how my sister sent it however, it was wrapped on a clear tape and could easily be opened and taped again. The item for sure was stolen because it was indicated in customs and in the box that there is a late spade watch included. My sister filed a complaint at Norway Post.

Greetings,

I had sent a parcel to Bangalore (India) from Saudi Arabia (Thuwal post office) on 21st November 2018. The package has not yet been delivered to its recipient. The Saudi Post tracking number is CP070984598SA.

The tracking website has not been updated since 22nd November 2018:
https://sp.com.sa/en/Electronic/Pages/TrackShipment.aspx?k=CP070984598SA

Please can you provide an update?

Many thanks and kind regards,
-Imran Ahmed

i sent a parcels through EMS from Saudi Arabia to Ethiopia on November 28, 2018 and until today i.e. December 5 2018 my online track status shows "exception" and also its cancellation. i didn't understand the reason behind. please help me to send my parcels to the destinations or please help me to return back to sender.
here its my track number EE049419036SA
thanks in millions

I just receive pick up my parcel from US with the tracking number EE988508903US on SAUDI POST AL RAWDAH. When I opened the box, one of the shoe box inside has no shoe inside. And even there are 6 pairs of missing socks on my parcel. I am very disappointed that the items on the parcels has been missing/steal since it was completely shipped by the sender (EASTBAY).

Greetings,
According to my shipment # EK033351693SA, May I inform to you yesterday I was received my shipment from Saudi Post to our local post (Bhiwandi Post). But the problem is custome duty fine charges 42% due to absent of TEC Code under CTH 9804. So, we refused to collect our shipment due to 42% custome charge (around 1150 Indian rupees). We already paid 250 SR in the Saudi Post.
So, please help me or support me about shipment even we return to our shipment.

I sent a parcel from australia. Sydney from au post services with tracking number cf122513415au on 24 th sep to exit 30 al nassem. Riyadh but from 14 october it is showing in po box nassem. Riyadh and not delivered to that specific person details mentioned on parcel. Could u plz let me know still how long does it takes to reach the parcel. I am worried about the parcel
Thank u

Salam to all.i let you know that this is not good courier service no one book their laguage in this courier please.i have booked my 30kg bag from madina to lahore on 12 sep still i could not receive it bag contain dates and clothes.who is responseible for this delay it tourches us.even you can't complain it.my tracking number is EJ005889985SA.before book they assure us it will reach on your destination within 7 to 15 days.

I booked one parcel of 28kg with Saudi post on September 08, 2018 (EH800182628SA) agent Mr. Abid Ali whose nos are as follows:
Mobile [protected]
[protected]
My parcel is not traceable even after 15 days of after booking. This is totally shocking service. Please trace my luggage and inform latest status and whereabouts of my parcel.

Muhammad Afzal
[protected]

I had posted 20 kg parcell at madinna office (221025) near gate 6 of harram on 03 sep 2018 with tracking id ej005854757sa to hassan abdal pakistan. Its locaton is still madinna on the web site after 10 days. Where as it should have reached by now. Please check and inform me why it is late. Aosaf hussain shah, hassan abdal dist attock, punjab, tel # +[protected], +[protected], email [protected]@gmail.com

Hi it's Mohummad Asim Abdul Wahid here
My parcel is missing just because of you people you've sent it back by saying that address was not complete but we've received text to come and take the parcel through saudi post another thing if address wasn't complete it'll took 10 days to send it back until the reciver isn't respond.

Came to your office next day in morning and you people dispatced back the parcel to mumbai which wasn't from mumbai and was from Delhi another big blunder, and when I talked to your head of the office /manager he was accepting that mistake was on his side rather than our side sender have putted the address right.

I sent 2 of my bags from Madinah on the 1st August to south africa. I was in the kingdom to perform pilgrimage.I was told it will take 12 days. It's a month later, I am back in south africa, and, my bags have not been delivered. Please assist. I really need my luggage. Tracking numbers CP066040892SA and CP066040889SA

Your asisitance in tracing my two bags will be highly appreciated.

Tracking no. RN309904528GB Royal Mail from United Kingdom to Saudi Arabia.

It has been sent for over 3 weeks now and when tracking it shows :

Tracking no. RN309904528GB

Your item has left the overseas International Logistics Centre and is on its way. More information will be available as it travels through the network.

Wednesday 08 August
12:02pm
Item Leaving the UK
LONDON AMU

Wednesday 15 August
07:28am
Item Received
RIYADH CENTRAL POST, Saudi Arabia

Updated on: Wednesday 15 August
03:25pm
Item has left the overseas International Processing Centre
RIYADH CENTRAL POST, Saudi Arabia

Please when can it be delivered to this address:

KSA JEDDAH WEAST REIGN.
AL MUHMMADIYA
MALIK ROD.
BEHIND AUTO MALL
VILLA 45
P.BOX6897
POST CODE 23617
ADDITIONAL 3932
MOBILE. [protected]

Good day

I am an expat working in Saudi Arabia.

I sent legal documents via Saudi Post 3 weeks ago.

Upon first calling to inquire I was informed that my parcel was being returned as it had an error on the send address.

I waited for it to return but was then told that it had landed in Johannesburg.

The documents in the parcel are high value and the loss thereof have far reaching implications.

Can somebody kindly assist me in locating the items, I have a tracking number but the website has not updated the location since the 07 August 2018.

Tracking numbers are:
RR030401827SA
RR030401826SA

My email address is dale.[protected]@gmail.com
my contact is +[protected]