Saudi Post
Reviews and Complaints

CH026536581US
This is the tracking number i received from saudi post. And the box was empty. There was a seat of saudi customs on it which definitely tells the story that it has been stolen by customs. I need my watch or tge payment i payed to seller i.e, SAR 1954/-
Please need your support
My contact information:
Farhan Ashraf
Khamis Mushait
Saudia arabia
[protected]
Farhan.[protected]@gmail.com

لي طرد قادم من الصين علي عنواني بالمدينة المنورة برقم
RG886530954CN
وصلتي رسائل لاستلام الطرد من الرياض وابلغت خدمة العملاء ثلاث مرات اني اسكن المدينة وكل مرة يؤمدون ان انهم سوف يرسلون الطرد الي المدينة لكن بتم ارساله الي مكتب اخر بالرياض
ارقام الشكاوي
[protected]
[protected]

Tracking number: IPSP20061612
I am disappointed with the delivery service by saudi post, no one contacted me and from time to time I check on the status of my delivery. Then it says it has been delivered but I did not receive anything. I am afraid they delivered it wrongly to another person. My contacts and details were clearly given to the company whom I purchased the uniforms. Please help me with this. It is coming from US and shipping it to jeddah, KSA.

Saudi Post - Parcel sent from qurayyat on 26/09/2017 to kerala (India) not received on time as in formed 7 to 10 working days.I sent cloths & toys for my child's b'day .but it will not going to reach on time. I called mumbai they told they didn't receive the delivery yet . Saudi post informed parcel departed from jeddah to mumbai on 30th sep.Bday is on 11th . But no hope parcel will reach before that . Kindly check the status ;pls do not disappoint us .

A parcel has arrived in the jeddah central post office and the tracking says that the address is incomplete. I checked the address to me mentioned on the label and the supplier has mentioned it clearly with complete details. After all this the saudi tracking system says that the address is incomplete.
This is not the first time that I am not able to receive the parcel on time. I have had to make many trips to the center posts office and wait in long lines to collect the parcel myself.
If that is the case why should a customer rely on Saudi post for the parcel to be delivered to the door step. Why should I go thorough the trouble even after paying for door delivery service?
Tracking no RX583434329DE

My name is Carolina Knight. I sent a parcel from Hofuf, Saudi Arabia post office to my daughter in Cape Town, South Africa on 15 AUG 2017. My tracking number is CP050568275SA. But my parcel is still not delivered to my destination. It seems my parcel is still up in the air for more than a week.
I have checked the details in online tracking. It's showing 30 Aug 2017 Departed to Johannesburg, South Africa.
We checked with the South African post office. They say it hasn't arrived.

Kindly check where my physical location is of my parcel is and get back to me ASAP.
Contact me with relevant details: -
Carolina Knight
knight.[protected]@gmail.com

assalamu alaikum,

dear sir, i send parcel to my family for ramadhan dress, dates and children toys... on 29th of may 2017. thru SAUDI POST - (EMS parcel) tabouk branch. reference#EK063707912SA. the application record shows this was departed to mumbai on 31st may 2017 at. 2.30 pm. but untill now the parcel not delivered. i was follow-up so many times with TABOUK SAUDI POST . they told me.
"this is problem in india"
"what can we do. we have deliver to mumbai."( whereas my address is in tamilnadu state.)
"followup with indian post office"

but when i was tried so much with indian mumbai postal. i did not get any response. instead - they told me " we do not have any update from india, check saudi itself"

my family waiting for my parcel for eid celebration. i am very-much depressed. i send BY PARCEL THRU EMS-(400 SAR CHARGED)... WALLAHI I AM BELIEVING IN ALLAH TO GET JUSTICE TO RELIEVE FROM THIS WORRY.

I sent one important document to India on 20.03.2017 through Saudi Pots and My tracking number is RR044909850SA. Still, it's not reached the destination. When I made an inquiry at Dammam Central post office, they requested to put a complaint. As per that, my complaint number is 4541. Thereafter several calls made to customer relation and Dammam central post office, unfortunately, no positive response from anywhere. Please help me either to deliver it to the correct address or return back.

[Reference shipment No:-CP052858925SA (40 Sony bravia Led TV KLV-40W652D) send from Saudi Arabia, Riyadh post office] on 31-12-2016, was delivered broken in Hyderabad, India on 18-JAN-2017

When I took the package it was good from outside but inside when I opened the parcel the screen was completely damaged

I request you to confirm whether you will arrange for 40 Sony TV or you will reimburse me for the cost of returning 40 Sony bravia LED TV and arranging adequate insurance

I look forward to hearing from you
Yours sincerely
Imran Ali
[protected]

My husband had delivered an urgent document from saudiarabia on 24nov through ems service. They delievered it from 26th nov from saudi and reached to mumbai on 30th nov. But from 30th we are waiting as it is an urgent document and even we complained it on tvm postal department and i got very cold response. Please do the needful. Tracking number is EE039755081SA

Saudi Post office in Jeddah say recipient unknown at PO Box 2223, Jeddah 21451, yet they deliver other items to us every day of the week. Website is hopeless unless you're fluent in Arabic and [protected] is a complete waste of time; speak English to them and they put down the phone on you. I gave them two tracking numbers and my cell phone number. Still they claim recipient unkown. The worst postal service in the world, bar none. Google the name and address on the label and it will take you directly to me. Utter rubbish Saudi Post. Even filling out this I feel will be a complete waste of time because they just don't give a damn.

My name is Muhammad Rizwan. 3FOLD education send an parcel from Dubai - UAE, saudi parcel post to Riyadh - Saudi Arab on 18th JAN 2016. My tracking number is RR260047005AE. But still my parcel not delivered to my P.O. Box 52421. I have checked the details in online tracking, its showing Jan-26, 2016 my parcel was processed for clearance in Riyadh - Saudi Arab. But still not delivered. Kindly check and get back to me ASAP. Kindly Contact me with relevant details:- Muhammad Rizwan [protected]

Posted on 2016-02-04, at hafr elbaten central post office hafr al batin, eastern region, saudi arabia still document is held at dammam central post office - ad dammam tracking number of the courier: ee012379563sa receipt number of the courier: [protected]. no reply no action to date on my complain. so I request you to please look into the matter because it is very important documents. and deliver the document at earliest. thanks & regards hafiz rashid
Engr. [protected]@gmail.com

I am Pia Monroyo from Riyadh, I am expecting My Package from Los angeles USA. It was sent since December 20, 2015. I track my package and it shows that it arrived in Dammam, Saudi arabia since January 3, 2016 and it arrived in the Central Post Office Riyadh since January 4, 2016. I went to the central post office and ask about my package and they told that my package is not yet ready and I called the customer service how many times but they did not give me clear answer what to do with the package and how I will claim it. My tracing number is LN375697861US. Please give me clear answer how will I get my package because by mistake the sender did not put my PO box here in saudi arabia.

My name is Mohamed Haneefa. I have send an parcel from Al khobar, saudi parcel post to my native Trivandrum, Kerala on 24th DEC 2015. My tracking number is cu150116755sa. But still my parcel not delivered to my destination.
I have checked the details in online tracking, its showing Jan-11 2016 my parcel was processed for clearance in Mumbai office, India.
But still not delivered. Kindly check and get back to me ASAP.
Kindly Contact me with relevant details:-
Mohamed Haneefa
[protected]
[protected]@gmail.com

I have been waiting for a parcel for 5 weeks (10.12.2015 - sent from US). He parcel is stuck in Central Post in Riyadh office - AR RIYADH for 2 weeks (3.1.2016 - present), without a change or update. It's final destination is Slovenia. Costumer service number: [protected] is not helpful and useless. Please, be so kind and remind the Central Post in Riyadh office - AR RIYADH to forward my parcel to Slovenia and update tracking status? The parcel's tracking number: LC488166808US Contact me via email: [protected]@gmail.com Sincerely, Katja

I received my parcel today at 18/11/2015 with the tracking no EE038674364MY from Malaysia to Saudi Arabia. I supposed to received 2 designer handbags (Coach) & 1 piece designer watch from Michael Kors & 1 more piece from Coach but i only received 2 pieces of handbags & 2 empty paper bags of the watches. The parcel shown that it was opened and resealed with the 'Saudi Post Office' tape which means it was opened for checking and the watches were stolen as it was placed on top. The prices of these 2 designer watches are Saudi Riyal 2100.

Posted on 2015-10-13, at Buraidah Central Post office - BURAYDAH Still document is held at Jeddah Central Post office - JEDDAH Tracking number of the courier: RR015704655SA Receipt number of the courier: [protected] Wrote a complaint through the website of the Saudi post on 26.10.2015, its ticket number is [protected]. No reply no action to date on my complain. So I request you to please look into the matter because it is very important documents. And deliver the document at earliest. Thanks & Regards Syed Khizer [protected]@rediffmail.com

I posted a box at Tabuk branch of Saudi Post on 21 September 2015. Due to Hajj holidays the box was due to leave Saudi after Hajj. On the Track and Trace the history says " sent to Johannesburg on 28 September". The parcel has not reached Johannesburg and it is over a month that it was posted. I have made several trips to Saudi Post and the answer would just be that it has left Saudi Arabia. On Thursday the 22 October I called [protected] and I was told that the box was still being held at Jeddah Central Office as it was suspicious. Even if it looked suspicious why did they not trace me with the contact details on the box and on the postal slip. Yesterday I received a complaint number from Saudi Post. The number is:[protected] The box contains: 1. 25metres of a sofa covering fabric 2. 15 metres of another sofa covering fabric 3. 30 metres of chiffon curtain and 4. Edging strips for the sofas In my knowledge that is all that is in the box. The TRACKING NUMBER is CP006876348SA and the parcel is From Relopiloe Mmapule Bapela (Myself) North West Military Hospital Tabuk And the addressee is my daughter Ms Dineo Lethabo Bapela 5 Mampane Street Atteridgeville 0008 Pretoria South Africa. I am going home for Christmas and I wanted to have my sofas fixed before I go home. PLEASE HELP! My contact details are [protected]@yahoo.com and +[protected]

i have a package from my mother based in hongkong, until now i didnt receive the box, i checked in the saudi post here in abha, they told me its in riyadh, then another day i checked again if they send already here in abha, my dismay my box will not come here anymore because someone took it already in riyadh, i will ask how they release it, that person who took it doesnt have the same name as indicated in my box, and how did he know the item no., as far as i know, you need to provide some information before saudi post will release that certain box, why like that, they just give my box to that person, im so much disappointed because we expect good service from saudi post, but it turned out like this, im just hoping that they will retrieve my box and do some actions about my complain...my box no. is EA167903858HK.