Security Camera King
Reviews and Complaints

So, I had to buy another DVR box because them TechPro technicians couldn't get their act together. I sent in a DVR that was busted, still under warranty, mind you, and guess what? They sent it back to me, still busted! And to top it off, they didn't even bother returning my mouse that I sent along with it. Can you believe that?

And that's not even the worst part. I had to fork out my own hard-earned cash to ship that faulty unit back to TechPro. And you know what the tech had the audacity to say? They wanted me to ship it back again! Can you believe the nerve? And they didn't even offer to cover the shipping costs for their own mistakes.

Let me tell you, I've been a loyal customer of Security Camera King for years now. But after this fiasco, I think this will be my last purchase from them. And you can bet your bottom dollar that I won't be recommending them to anyone anymore. I won't even bother installing their systems for anyone. Enough is enough.

Ordering from Security Camera King was a breeze, no complications there. They shipped my equipment real quick, and I gotta say, they did a good job with the packaging. It was double boxed and packed real nice to make sure nothing got damaged during transit. The descriptions and pictures of the equipment on their website really helped me make my choices. I haven't gotten around to installing the equipment just yet, so I can't really give my two cents on the software. But hey, I ordered this unit without any hard drives, and I went ahead and installed two Western Digital Purple 4 TB drives in it. And guess what? They even included all the cables and screws I needed with the unit. Now, here's where things got a little tricky. Installing those drives wasn't a walk in the park, let me tell ya. I couldn't find enough proper holes in the bottom of the case to mount the drives like they should be. But hey, I managed to get them in there somehow, even though I didn't use the recommended 4 screws to secure them.

I gotta say, my experience with Security Camera King was pretty smooth. The website was easy to navigate, ya know? It had all the info I needed, and I had no trouble ordering the equipment. And guess what? It arrived right on time, just like they said it would. So far, everything seems to be in working order, which is a relief.

Now, here's the thing. I'm not exactly an expert when it comes to this kinda stuff. I mean, who is, right? So, it would be super helpful if they had this interactive security system builder thingy. You know, where you can pick out the equipment you want and see where it all fits together. It could even tell you what other pieces you might need to make it work. That would be a game-changer for folks like me who are clueless about this stuff.

But hey, overall, it was a good experience. And when I had a few questions for tech support, they were quick to respond. Gotta give 'em props for that.

Thanks,
Joel

I gotta say, Security Camera King has been my go-to for all my security needs for the past 4 years. And let me tell ya, I've been one happy camper with every single transaction. As a retired computer industry fella, I like to do things myself, ya know? So when I needed a hand, their support line has been absolutely top-notch. And when it comes to getting my hands on their products, I just hop online and bam! Within a week, they're at my doorstep.

Now, here's the real kicker. I'm what they call a snowbird, meaning I spend my summers in the Smokey Mountains and my winters in sunny Florida. And let me tell ya, being able to keep an eye on my cabin 24/7 is a game-changer. No more worrying about them pesky intruders, ya feel me? But here's the thing, winter storms can be a real pain in the you-know-what. Power outages left and right, it's a real headache. And to top it off, I'm a proud MAC user. But guess what? Security Camera King has got my back, even with all these challenges.

So yeah, if you're looking for a security system that's gonna give you peace of mind and work like a charm, these guys are the real deal. Trust me, you won't be disappointed.

I gotta tell ya, I had high hopes for this Security Camera King website, but man, was I let down. So, I went ahead and ordered this super cool camera with audio, right? I was all excited and everything, until I realized that it didn't come with the cable. I mean, seriously? Who sells a camera without the cable?

So, I shoot them an email, asking if the cable was included. And guess what they said? They said no! Can you believe it? I mean, come on, guys, if I'm paying for a camera, the least you could do is throw in the cable. But no, they didn't budge.

So, I replied to their email, telling them to add the cable to my order and that I was willing to pay for it. I thought that would solve the problem, you know? But when the package finally arrived, I couldn't believe my eyes. The camera came with three cables, but the 50ft. cable only had two! And to top it off, there were no RCA Jacks for audio. What a letdown!

I immediately fired off another email, asking them why the cable was incomplete. And you know what they had the nerve to say? They said that I only needed two cables if I had their digital DVR. Well, guess what? I don't have their DVR! Why would they assume that? It just doesn't make any sense.

Honestly, if they had just asked me beforehand or, better yet, sent me the cable that matched the camera they sold me, we wouldn't be having this problem. But no, they didn't even bother to make an effort to fix their mistake. Talk about disappointing!

Let me tell you, I am beyond disappointed with Security Camera King. They really dropped the ball on this one. I expected better customer service and attention to detail, but all I got was frustration and inconvenience. It's safe to say that I won't be recommending them to anyone.

This website, Security Camera King, is really easy to navigate and use. Their customer service is top-notch! I highly recommend that they add a cutoff time for next day delivery, though. Let me tell you about my experience. So, I ordered a power supply and selected next day delivery. I was expecting to receive a notification that it had been shipped, but I didn't get anything. The next day, I decided to give them a call to see what was going on. Turns out, for overnight deliveries, they require orders to be placed by 3:00 pm. Now, here's the kicker: I placed my order at 3:30 pm EST, but I'm in the Pacific time zone, so I had no idea where it was shipping from. Either I paid more for shipping than I should have, or Security Camera King dropped the ball and didn't get it shipped on time. This really put me in a bind because I had a client who needed security camera coverage over the weekend. Unfortunately, I couldn't provide it because the power supply didn't arrive until Saturday afternoon. Needless to say, my client was not happy with the situation.

We still in the process of installing our 24 camera system, but I gotta say, I'm really happy with the prices and the tech support they've given me. The new cameras and NVR are a big upgrade from what we had before. Let me tell you, that dome camera hooked up to our 64 camera NVR is just mind-blowing! It can see everything in a full 360 degrees, man, and it gives you so much flexibility when it comes to viewing. It's like having eyes all around you, you know?

Now, I gotta admit, I did run into a little hiccup, but it was totally my bad. I ordered a bunch of them pre-made 100 foot Ethernet cables, and most of 'em worked just fine. But the ones I tried to cut in half and put new RJ45 connectors on, well, they didn't work so well. Turns out, the wire in them pre-made cables is lighter than the regular cat 5e stuff, and it's a real pain in the you-know-what to put a new end on and get it to work. So, here's a tip for ya: don't go cutting them cables, just leave the extra length all coiled up and outta sight. Trust me on this one.

All in all, though, I'm pretty stoked about Security Camera King. The prices are right, the tech support is helpful, and those cameras and NVR are top-notch. Once we get everything up and running, I know we'll have some serious peace of mind knowing our place is secure. So, yeah, if you're in the market for some security camera gear, give 'em a shot. You won't be disappointed, my friend.

This is our second purchase from Security Camera King, and let me tell you, we've been pretty satisfied with their products. Our first purchase was back in June when we got ourselves a 32 channel DVR along with 24 cameras, 1000' of cable and connectors, and power supplies. Gotta say, the only thing that has been giving us a bit of trouble are the HDDs. We've had to replace them a couple of times, but hey, Security Camera King's got our back. They replaced one HDD and one camera for free. Can't complain about that!

You see, we run a 502 store, and our needs are always changing and growing. It's a tough gig, but Security Camera King has been there to support us. We appreciate what they provide and the cost they provide it at. Thank you, guys!

Now, let's talk about the only part of this order that didn't quite tickle my fancy. When I connected my microphones to the DVR, I was expecting to hear the playback sound through the HDMI output. But nope, that didn't happen. Turns out, you gotta hook up the output to a receiver and select between channels to hear the audio. It's a bit of a hassle, to be honest. I just hope that the sound from the microphones is being recorded onto the DVR's hard drives. That's the whole point, right?

Overall, I'd say I'm about 80% satisfied with my purchase. The audio issue was more my fault than Security Camera King's. So, I'll give them a solid 4 out of 5. They're doing a pretty good job, and I'll definitely consider them for future purchases.

The shopping experience was pretty good, ya know? Like, it was all smooth and stuff. And get this, they even send you an email if you forget to buy something and leave it in your cart. That's pretty handy, I gotta say. And let me tell ya, the shipping was like lightning, man. I got my camera in just three days. Can you believe that?

Now, let's talk about the camera itself. It's top-notch, no doubt about it. It's one of them fancy rebranded Dahua 4MP vandal dome cams with a solid metal exterior. That means it's tough and durable, ya know? Gotta love that. And not only is the camera great, but the technical support is on point too. I had this question about how to rotate the lens/body thingy within the dome, and one of their support reps actually went and got the same camera model to show me how to do it. That's some next-level service right there, my friend.

I gotta say, I would totally recommend SecurityCameraKing.com to anyone who needs security camera solutions. They got it all, man. And you know what? My next purchase from them is gonna be more cameras and a 64-channel NVR. Yeah, I'm going all out, baby. And once I got everything set up, you can bet I'll be leaving a review for the camera on its page and another one for the NVR. Gotta spread the word, ya know?

So yeah, if you're in the market for some top-quality security cameras, go check out SecurityCameraKing.com. Trust me, you won't be disappointed.

I bought like almost 70 cameras and two NVR systems from this place called Security Camera King. It's been a few years now and I gotta say, I had to call them a couple of times for some troubleshooting and problems. But you know what? Their support team was right there, answering the phone and knowing what they were talking about. They really took charge and helped me out. I couldn't have asked for anything better. These guys really had my back, you know?

But let me tell you, things have changed over the years. The quality of their support has gone down the drain. I mean, the last time I had to deal with them, they spent so much time explaining why they couldn't pick up the phone. They could've just picked it up and solved the problem in less time, you know what I'm saying? It's just not practical anymore to buy stuff from them because of this.

And here's the thing, if you're out in the field all day, they won't even bother arranging a meeting or calling you back at a convenient time. Their whole business model is like, "Hey, if you don't pick up when we call, that's your problem, not ours." I only found this out because they CC'd a bunch of people in an email to cover their butts for not taking responsibility for the issue. They put in so much effort, but it's all focused on the wrong thing, man.

This all happened in 2021. I waited until today to write this review because I recently bought a bunch of cameras from a different seller. And let me tell you, the difference is like night and day. The new vendor actually picks up the phone and treats people with respect. It just goes to show the importance of good customer service, you know what I mean?

So I was tryin' to buy somethin' from Security Camera King on EBAY, ya know? They gave me a price that was way higher than what the item just sold for durin' their Easter sale with a 10% discount. And get this, when I tried to negotiate, they hit me with a counter offer that was through the roof! And to top it off, they straight up lied to me, sayin' it was higher than what they had listed on their website. Can you believe that?

I gotta say, I've been having a real tough time trying to get my order to go through on Security Camera King's website. It's been a major pain in the you-know-what, and to top it off, the delay has ended up costing me some extra dough. I mean, seriously, their prices have gone up since my first order, and it's got me feeling pretty frustrated. The worst part is, the problem causing the delay was on their end, not mine. Can you believe that? It's been a real headache dealing with this whole situation.

Overall, my experience with Security Camera King was a bit touch and go. At first, I couldn't even view the terms and conditions on their website. It was like there was nothing there to see! Luckily, I managed to get the problem resolved after making a phone call to their sales department. It was definitely a bad beginning, but I'm still hopeful that the product I ordered will live up to the time I spent researching it. Thank you.

I had a pretty easy experience with Security Camera King. I needed to get some extra cameras, so I went ahead and ordered them from Best Buy. But here's the thing, the cable they recommended for the cameras was all wrong and didn't work at all. Can you believe that? Good thing though, the new camera I got from Security Camera King came with the right cable. So, I didn't have to worry about that mess anymore.

One thing I think they could improve on is giving customers the option to order additional cameras directly from their website. It would be so much more convenient, you know? And they should also let buyers know that the cable is included with the camera. That way, we won't have to go through the hassle of finding the right cable separately.

Overall, my experience with Security Camera King was painless. They just need to work on making things a bit more straightforward for us customers.

The prices at Security Camera King are pretty fair, and they ship your stuff real quick. But here's the thing, don't expect to see any updates on your order status until AFTER your items show up at your doorstep. It's like they're playing hide and seek with your order info. If you shoot them an email, they'll eventually give you a tracking number, but man, I just wish they'd act like all the other online stores out there and update the order status pronto and send you an email with the tracking number. It's not rocket science, you know?

I gotta say, my experience with Security Camera King (securitycameraking.com) hasn't been the smoothest ride. I mean, I placed my order online and boy, did I have to make not one, not two, but three follow-up calls just to get some answers. Can you believe it?

Now, here's the thing, they didn't bother giving me any sort of timeline for when my order would ship. So, naturally, I had to pick up the phone and dial their number. And guess what? They had no clue what was going on! Can you imagine the frustration? They did promise me a call back from the supervisor though, so I thought, "Alright, maybe things will start moving now."

But nope, no call back. Nada. Zilch. So, after waiting for what felt like an eternity (okay, maybe just two hours), I had to muster up the courage to call them again. I mean, seriously, what's the hold up? I just wanted to know where my order was at, you know?

All in all, I gotta say, this whole ordeal has left me feeling a bit disappointed. I mean, come on, Security Camera King, get your act together! A little communication and some timely updates wouldn't hurt, you know? So, if you're looking for a smooth and hassle-free experience, I'd say you might wanna look elsewhere. Just sayin'.

The cameras we bought should come with power supplies or at least have a clear note in the description telling us that we need to order one separately. It would be helpful if there was a power supply listed under the accessories tab on the camera page. I would have gladly purchased the power supplies if I had known they weren't included with the cameras. Now we have to pay an additional $46 for expedited shipping on two $7 power supplies just to meet our deadline.

My product got shipped without the hard drive I ordered. They told me that the hard drive would be put in and checked before it got sent out. But when I got my order, there was no hard drive in it. I was expecting a complete unit with the hard drive already inside, but all I got was the hard drive by itself. Now I gotta put the hard drive in myself and hope it works, since it wasn't tested. I could've bought a 2 terabyte system from Parts Express, but I decided to go with Tech Pro. I ain't gonna make that mistake again. I'm not happy with this.

So, let me tell you about my experience with Security Camera King. They reached out to me through email, asking for my feedback on the purchase I made. They wanted me to register on their website in order to leave a comment. Now, I gotta be honest, they asked for a whole bunch of information during the registration process, and it was just too much for me. I ended up giving up on the whole thing.

But hey, this survey they sent me was a breeze compared to that registration process. It was much easier to complete, I gotta admit.

Now, here's the thing that bothered me. I never really received a credit card receipt for my purchase. And let me tell you, that caused some serious issues when it came to reconciling my expense report. I had to use my order confirmation as a receipt just to meet my company's requirements. It was a real hassle, let me tell you.

But you know what? Despite all that, it seems like my approach worked out alright. My expense report hasn't been rejected yet, so I guess that's a good sign. But still, it would've been nice to have a proper credit card receipt, you know?

Overall, my experience with Security Camera King was a bit of a mixed bag. The registration process was a pain, and the lack of a credit card receipt was definitely an inconvenience. But hey, at least the survey was easy to complete, and my expense report hasn't been rejected. So, there you have it.

I gotta say, I had a heck of a time trying to place my order on Security Camera King's website. I mean, seriously, it was like pulling teeth! I must've tried at least five times, closing all my browsers and starting over, only to have it freeze up on me when I finally got to the checkout tab. Talk about frustrating!

And let me tell ya, it wasn't any easier when I tried to find my saved cart. I wanted to give it another shot, you know? But man, it was like searching for a needle in a haystack. I never did find it, to be honest. It would've been real nice if they made it easier to locate.

Oh, and another thing that bugged me was that I couldn't see all my past orders. I mean, come on now, why can't I see 'em all? I wanted to repurchase some of those previous cameras, but it was like finding a hidden treasure. If that option was there, I sure as heck couldn't find it.

But hey, after all the struggle and frustration, I finally managed to get my order placed. It was a real test of patience, let me tell ya. Now I'm just hoping that the upgrade I ordered will be worth it. Fingers crossed!

Thanks for listening to my rant, folks!