SEM Power’s earns a 1.0-star rating from 4 reviews, showing that the majority of solar energy system owners are dissatisfied with their installations.
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I got tricked by SEM Power, who sold me a system that doesn't make solar power like they said in the sales contract
I got tricked by SEM Power, who sold me a system that doesn't make solar power like they said in the sales contract. SEM Power sold me a solar production of 11,6KW, but the other parts of the system limit the production to only 9.4Kw. The difference in power is big, and it also means a big loss of money for me as the customer. The CEO of SEM Power tried to blame other things that aren't true. He fired his salesman and now uses another one to deny the problem. I talked to solar experts, and they agreed with me, but the CEO of SEM Power won't change his mind. He even denied his previous emails where he promised to fix the situation.
SEM Power has totally dropped the ball when it comes to dealing with my problems with Solaredge Dashboard access
SEM Power has totally dropped the ball when it comes to dealing with my problems with Solaredge Dashboard access. Not once, but twice, my solar power setup has gone kaput, leaving me high and dry with a pathetic energy production and a fat bill from my electric company. And guess what? The system has been throwing alerts left and right, but yours truly hasn't received a single one. As the ones who installed the darn thing, SEM Power is supposed to keep an eye on it and give me a heads up when things go south. But nope, they've failed to get in touch with me both times. And to add insult to injury, I've asked them to let me configure my own alerts for the system I paid good money for. Their response? "Contact Solar Edge!" But guess what Solar Edge said? It's SEM Power's job! So now I'm demanding that SEM Power get their act together and sort out this mess. And while they're at it, they better cough up $150 to cover the power generation I've lost and had to pay for out of my own pocket.
When SEM Power talked to me about financing through Mosaic, they mentioned a Government Program that would provide assistance for financing
When SEM Power talked to me about financing through Mosaic, they mentioned a Government Program that would provide assistance for financing solar panels. They assured me that I would receive $15,000 to help cover the costs and reduce my monthly payments. However, when I submitted the necessary IRS documentation, I was informed that there was no such Government Program for solar panel financing. This came as a surprise to me.
Now, without the expected funds from the Government Program, my monthly costs are going to increase by another $100 next month. This will put a financial strain on me, especially since I am a widow of a deceased 21-year Marine. Like many others, I have had my children return home due to job losses and unexpected expenses.
I feel deceived by both SEM Power and Mosaic (the financial group that financed the project through SEM). The IRS confirmed that there is no program in place to help fund solar systems. If I had known that there were no funds available to assist with the costs, I would not have proceeded with the installation.
Instead of the promised assistance, the IRS provided me with a $15,000 tax credit, which I did not need. It seems like companies can get away with making deceitful promises in this way.
Product/Service: Solar Panel Installation
Order Number: Packey#XXXXXXXXXX
Account Number: Loan#XXXXXX
Mosaic
Is SEM Power Legit?
SEM Power earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for SEM Power. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of SEM Power's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Sempower.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a sempower.net, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Sempower.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sempower.net may offer a niche product or service that is only of interest to a smaller audience.
- We detected that sempower.net is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- SEM Power protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
I got solar panels installed in 2017
I got solar panels installed in 2017. The installation was done wrong and screws weren't put in the trusses. We got leaks & black mold. In June , I hired SEM Power in Tampa to install 34 solar panels on my roof. The contract was for $28,518. The contract has a 5-year warranty for installation, repairs, workmanship for panels, and the roof. Now, an independent roofer explained that the screws were put directly into the plywood of the roof, not the trusses. They weren't sealed or flashed properly. So, now I have small leaks in my roof and attic, causing black mold. The owner of SEM Power is Brett E. and the sales manager is Richard. SEM is coming to inspect the roof, but I don't trust that they'll fix it and remove the mold. Another problem is that one of the panels hasn't been working for over a year. SEM Power has come to fix it, but it still doesn't work. I'll upload pictures of the screws and mold in my attic.
SEM Power Reviews 0
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About SEM Power
One of the key strengths of SEM Power is its team of highly skilled professionals who possess extensive knowledge and expertise in the field of solar energy. These experts are dedicated to designing and implementing customized solar solutions that cater to the unique needs and requirements of each client. By leveraging their technical proficiency and industry insights, SEM Power ensures that every project is executed with precision and efficiency.
In addition to its exceptional team, SEM Power boasts state-of-the-art technology and equipment that enables the company to deliver cutting-edge solar energy systems. By utilizing the latest advancements in solar technology, SEM Power maximizes energy production and efficiency, allowing clients to harness the full potential of solar power.
Furthermore, SEM Power has built a strong reputation for its commitment to customer satisfaction. The company places great emphasis on understanding the specific goals and objectives of its clients, and works closely with them throughout the entire project lifecycle. From initial consultation to system installation and ongoing maintenance, SEM Power provides comprehensive support and guidance, ensuring that clients are fully satisfied with their solar energy solutions.
Another notable aspect of SEM Power is its dedication to sustainability and environmental responsibility. By promoting the adoption of solar energy, the company actively contributes to reducing carbon emissions and mitigating the impact of climate change. SEM Power's commitment to sustainability extends beyond its services, as the company also implements environmentally friendly practices in its own operations.
Overall, SEM Power is a highly reputable and reliable company that offers comprehensive solar energy solutions. With its team of experts, cutting-edge technology, commitment to customer satisfaction, and dedication to sustainability, SEM Power is well-positioned to continue leading the way in the renewable energy industry.
Overview of SEM Power complaint handling
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SEM Power Contacts
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SEM Power phone numbers+1 (888) 496-1119+1 (888) 496-1119Click up if you have successfully reached SEM Power by calling +1 (888) 496-1119 phone number 0 0 users reported that they have successfully reached SEM Power by calling +1 (888) 496-1119 phone number Click down if you have unsuccessfully reached SEM Power by calling +1 (888) 496-1119 phone number 0 0 users reported that they have UNsuccessfully reached SEM Power by calling +1 (888) 496-1119 phone number
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SEM Power emailsinfo@sempower.net90%Confidence score: 90%Support
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SEM Power address4466 Eagle Falls Pl, Tampa, Florida, 33619-9620, United States
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SEM Power social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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