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CB Cleaning Services / Laundry ServPro Cleanup and horrific work hiring people with obvious problems
ServPro

ServPro review: Cleanup and horrific work hiring people with obvious problems

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From the very beginning we had a problem with Servpro the first individual to come out was named Clayton Clayton was great he told us all sorts of things and he told us to go to Lowe's and make an order form of everything we wanted they would install it things went according to plan and we were planning on having an installation on July 23rd well July week before July 23rd came and one of the many people after that showed up and said Clayton was quote unquote sick had done absolutely nothing regarding her case and they couldn't get to it and they didn't know when we never heard from them August goes by September goes by when did they show up October 23rd while they are there they show up at 9:40 10:00 leave at 11:30 for lunch take a lunch for about an hour and a half going to the upstairs bathroom sitting there for a good 15-20 minutes walk outside your door smoke a cigarette pack up to leave gone by 3:00 every single day oh and then there was the week they didn't show up because there was a quote unquote car accident so apparently if you work for this company you get so sick that you're unable to do your job in any way and can't follow through with anything you said you do or you got into car accidents seems like a lot of tragedy or a lot of excuses. The walls they were supposed to level not level the floor they were supposed to level not level the basement floor they were supposed to level not level the wall that they were supposed to hang drywall and fix not level crooked mess so not only was there personal professional behavior non-existent but they're actual work they did was pure crap run from this company and I mean run. And because I made a complaint Servpro is now threatening to sue me serve pro what I have to say to you is please do

Claimed loss: Total amount needs refunded

Desired outcome: Total reimbursement

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  1. ServPro Contacts

  2. ServPro phone numbers
    +1 (800) 826-9586
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    Franchise Opportunities
    +1 (615) 451-0200
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    Head Office
    +1 (515) 986-3711
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    Grimes Branch
    +1 (954) 384-6653
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    Local SERVPRO
    +1 (833) 580-1961
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    National Call Center
    More phone numbers
  3. ServPro emails
  4. ServPro address
    801 Industrial Boulevard, Gallatin, Tennessee, 37066, United States
  5. ServPro social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 22, 2024
  7. View all ServPro contacts
ServPro Category
ServPro is ranked 3 among 123 companies in the Cleaning Services / Laundry category
#01 Aramark Uniform Services Aramark Uniform Services #02 Orkin Orkin #03 ServPro ServPro #04 CleanItSupply CleanItSupply #05 Stanley Steemer International Stanley Steemer International

Most discussed ServPro complaints

incorrect billing/misrepresentation and false billing practices
1
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 be careful
1
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