Sheetz’s earns a 1.0-star rating from 1497 reviews, showing that the majority of convenience store patrons are dissatisfied with overall shopping experience.
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grilled chicken sandwich meal deal
I order from Sheetz almost daily and usually everything is ok but today when I ordered my sandwich, there was so much mayonnaise on the sandwich that it was literally all over my sandwich, and all through the wrapper. I had to physically wipe the mayo off with my napkins. I wouldn't have cared if it was a little excessive but it was literally a mayo...
made to order brat sandwich
I was at Sheetz this afternoon to get a brat sandwich. I have never seen a cashier as slow as Steven. Finally paid and went to get my brat sandwich. Was made by a person by the name of Tina Marie. I asked for and paid for chili on the sandwich. There was maybe a dab of chili on the sandwich. Not acceptable. Was quite a wait for the sandwich as well. I paid...
Read full review of Sheetzserving size and bad service
I have been buying salads at Sheetz for years and the last two nights at the same location I got the smallest salads I have ever received from them. Last night I got home and opened my bag to see a salad that was not even half full in the container and I was pissed. I decided to get another tonight after a run since it is very close and upon opening the bag...
quality of food
I have never complained to Sheetz before, but after this morning I felt I needed to. I purchased a breakfast sandwich and a cup of strawberries for breakfast and an apple for lunch. The sandwich was absolutely awful (spicy sausage bagel). It was over heated, the sausage had an odor and it tasted awful. I threw it out. I opened the strawberries and there...
state issued id denied
I went to this location multiple times and a few times they keep denying a state Issued Photo ID. It is a Security Guard ID. Ohio Revised Code sets the standard for these licenses and issues them. I don't understand why most keep denying them. All IDs from Ohio for this type have the following: a photo of the individual, full name, date of birth, height...
Read full review of Sheetzfood
I have ordered multiple times from the sheetz here in mercer pa and about every other time they mess up my order. The first few times i took it as they were extremely busy, but lately it happens no matter what. Tonight on 9/17/2019 i ordered the two hot dog combo with fries and a drink. On the hotdogs i requested relish onions and sauerkrauts. I received the onions and a lot of relish but no Sauerkraut. This has happened more than once. They also have made my orders very sloppy. I love sheetz food its good and at a cheap price, but honestly im not sure if i will continue to order anymore cause of all the problems i have been having with this store messing up my orders.
my food and service
I sat there for almost a hour my bread was soggy and he tried to take my change my total was $3 and some change I gave him a five and gave me 19 cents back I go there every once in a while and don't have a problem I return few days later and then they had messed my hotdogs up and the manager didn't even do anything about it all I know is I hope if I go back it's better
food order not being correct
I am a sheetz freak and frequent this location a lot.I completely understand it may have been a one off as the business was high and I did notice some unfamiliar faces there. I placed an order after work, a qeusorito, and a app sampler, I come home have a few beers then have my food and I am just noticing my ap sampler is at least 2/3 wrong. Missing 3 mac...
cashier services
Your team member Samantha is completely rude. I live right across from the store and go there almost everyday whether its for gas, milk, bread, etc... And almost every single time i have her as my cashier she is completely rude! Rolls her eyes, slams stuff on the counter isnt friendly what so ever. I've worked in hospitality and as far as i know your...
Read full review of Sheetzfood
I order food online before I go to work at 9pm so I order to be done about 8:10pm as I usually get there around that time. There were two people making the food. One was new. I asked about my Order around 8:20 (about 10 minutes patiently waiting for them to get the pick up part.) I ask for my order which should be done. I was told it'd be about an hour...
Read full review of Sheetzbathroom cleanliness and ignored report of bad conditions
I visited the mens room in sheetz #238 and the stall was in terrible gross condition. I reported this to the manager and she sent someone to handle it but he walked in, noped out, and ignored the problem. He did nothing while I waited for the restroom to be cleaned. I waited for over 10 minutes and had to speak to the manager again. Nothing was being done...
Read full review of Sheetzbreakfast order
Ordered a breakfast melt and smudging and order of cinnamon poppers but did not get the above order! Missing cinnamon poppers and sandwiches were not made as ordered! We live 20 Minutes from a local Sheetz so this is not a great experience! Frequent customer but very disappointed! Many other clients were leaving very upset today as well! I would like a form...
Read full review of Sheetzfood
Walked in to order a bite with my son After ordering and receiving our food we sat down and I opened my sub. My oh my was it a mess. I asked for reg mayo, LITE honey mustard and reg buffalo sauce. And a slice of cheese was on top. Never had an issue with food at any sheetz. Maybe it's this location. The manager was unpleasant and rude when I was came...
mto
I order a hot chicken wrap with extra chicken off of the menu this morning at 8:19 and the staff forgot to heat up the chicken before it was given to me. It clearly says on the menu that a chicken wrap is supposed to be a hot wrap. Also, the wait was about 8 minutes this morning and I didn't have time for them to remake the wrap since I had a doctor's appointment for my daughter.
employee
Your employee Stacey is the rudest person I have ever met. She has no personality and gives attitude. Every time I go in she slams stuff down onto the counter and obviously does not care. Someone needs to say something to her, she needs to be a little bit happier or at least pretend to be. It's very frustrating as a customer to be treated like this, this location is definitely not my favorite.
Read full review of Sheetzcooked food
Multiple issues with cooks not taking time to make certain food has the right ingredients and/or made properly.
This has been politely addressed and has been handled in a very unhospitable manner. Managers seem to not handle the problem correctly and even when food is made over it is made in haste and still comes out in a sloppy fashion. This has happened multiple times.
caramel sauce for french toast sticks
In several locations throughout Altoona the caramel sauce tastes disgusting and is inedible. Please tell those people that work for you to check whether the products don't taste like hot garbage before given to customers. I don't know if the caramel sauce is burnt or has expired and needs disposed of but I really enjoy your French Toast sticks with caramel but it's been ruined several times because of this.
food order wrong
I ordered a PLAIN breakfast sandwich. Just bacon, egg, American cheese on a bagel. They put so much salt and pepper on the sandwich that was not on the order that I could not taste anything else. I do not eat salt and definitely hate pepper and do not use it on anything. When opening the sandwich and all I could see was pepper on the cheese and all through...
Read full review of Sheetz and 1 commentcoffee machines
I am a loyal customer and grew up around the altoona area I moved to reading Pa about 2 yrs ago I've always my whole life been a devoted sheetz customer but 5he sheetz in question 5th street Readinh pa is absolutly horrible the food terrible and anytime a question or concern is brougt up to to the staff your given attitude or an excuse why that problem...
Read full review of Sheetzfood
Store 279 I get the chicken po boy everytime and the last 3 times i have had almost no chicken on my sandwhich i always ask nicely to please not include mayo or cole slaw and i always have it on the sandwhich . Maybe asking for a speical request is making them make a bad sandwich i just would like a free sanwhich i have wasted money on alteast 4 of them
Read full review of SheetzSheetz Reviews 0
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Overview of Sheetz complaint handling
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Sheetz Contacts
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Sheetz phone numbers+1 (800) 765-4686+1 (800) 765-4686Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
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Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024 - View all Sheetz contacts
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