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Shenzhen Basenton Logistics Customer Service Phone, Email, Contacts

Shenzhen Basenton Logistics
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Shenzhen Basenton Logistics Complaints 1

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2:48 am EDT
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Shenzhen Basenton Logistics shipping and freight forwarding

We gave them a shipment to move from China to Dubai, it was a 20' container. We proceeded only after checking their website and after a month long chat with the team.
However, we were cheated by them, and this was purely intentional. As per the process in shipping and freight forwarding, once the booking is done and the container has been loaded, the Draft B/L should be sent to the agent who has made this booking, so that he can confirm the details and approve for the same. But they did not send us the original draft B/L, and when the shipment arrived in Dubai, the documents were not the same as they sent to us earlier for approval. Due to this their partner agents in Dubai also charged us extra money. this has never happened with us by our other agents. This is clearly fraud! Upon asking them to refund our money as this was not agreed, they ask us for more shipments and they would refund from that! needless to say, these Chinese agents are totally fraud and untrustworthy.

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Is Shenzhen Basenton Logistics Legit?

Shenzhen Basenton Logistics earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Shenzhen Basenton Logistics to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Shenzhen Basenton Logistics is known for their high standards and safety. If you're thinking about dealing with Shenzhen Basenton Logistics, it's wise to check how they handle complaints.

We found clear and detailed contact information for Shenzhen Basenton Logistics. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Shenzhen Basenton Logistics has claimed the domain name for basenton.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Basenton.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Basenton.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Shenzhen Basenton Logistics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Shenzhen Basenton Logistics complaint handling

Shenzhen Basenton Logistics reviews first appeared on Complaints Board on Jul 9, 2019. The latest review shipping and freight forwarding was posted on Jul 9, 2019. Shenzhen Basenton Logistics has an average consumer rating of 1 stars from 1 reviews. Shenzhen Basenton Logistics has resolved 0 complaints.
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  1. Shenzhen Basenton Logistics Contacts

  2. Shenzhen Basenton Logistics phone numbers
    +86 755 8222 3640
    +86 755 8222 3640
    Click up if you have successfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number 0 0 users reported that they have successfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number Click down if you have unsuccessfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number 0 0 users reported that they have UNsuccessfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number
  3. Shenzhen Basenton Logistics emails
  4. Shenzhen Basenton Logistics address
    Rm16A West Block Wenhua Bldg Shennan Rd East., Luohu Dist., Shenzhen, China
  5. Shenzhen Basenton Logistics social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Shenzhen Basenton Logistics Category
Shenzhen Basenton Logistics is ranked 82 among 89 companies in the Shipping and Logistics category

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