Shiply
Reviews and Complaints

Absolutely terrible. The guy came and picked up their stuff, but then he didn't deliver as planned and the weeks went by. In the meantime Shiply fired him and I just stood there. I contacted Shiply, and they just FORWARDED my complain to the driver, who then got angry and threatened me. Six weeks too late my goods finally arrived, the furniture partly damaged. They obviously have NO idea what kind of drivers they provide. NEVER again.

On September 8th, 2023, the moving provider that Shiply offered up, and who submitted a bid that was accepted bailed on me on the day they were set to pickup my item to transport it across the country. The service company texted me and informed me that they would not have room to accommodate my item after all, even though I confirmed the size and weight the day before. What's worse, they ignored my texts, phone calls, or any attempt I made to better understand the miscommunication. I never heard from her again. What makes matters worse, Shiply has only offered me a credit for the other mover instead of a full refund and requested that I "inform the courier that I will no longer be needing their services." WHAT?! They stopped responding to me! They cancelled on me! After all this, Shiply has not refunded my deposit. This is an expensive lesson on thorough vetting, hence the lengthy revue. Buyer beware!

I placed an ad on shiply. A company by the name pivsinl qouted it. I accepted that qoute, paid for that qoute and been waiting for my suv for 4 months. All I get is fake date on when I should have it. This has been since April 2023 and is undoing still. I lost work,which means I lost money. The guy I speak to tells me he is bringing it one minute next minute it's in New Brunswick. The guy goes by the name Alex. I emailed the company many times to no response.

They charged me a service fee of $296. plus their driver that they supplied to me scammed me out of $750.00 for half of a transport they were supposed to do for me, once I paid both the driver and the Shiply, now I cannot reach anyone to help me or give me my refund or a different driver on their dime. They scam people and this is not acceptable! They need to be shut down. All of this happened yesterday July 10th.

I have been a victim of scam, delivery company collect my items and stop responding. I need someone to investigate my case and find out what happened with my belongs . Would like to be refunded, for the value of my stolen belongs. Items was collected on 03.07.23 so far no response . Delivery identity number is VZWNQRZZV. Ticket number 796417. Hope someone cape me updated with the case by emails [protected]@yahoo.com or by phone [protected]

My Name is John Langi 101 King St Redwood City, CA. 94062 phone number is [protected]. I paid a deposit for my pool table to be moved in the same city the movers came to move my pool table and dropped it twice and damaged my wall and pool table and then said they couldn't move it and they said to contact Shiply for the damages. I sent and email to shiply with the pictures of the damages and its been days with no contact from them at all. My Delivery ID is 9K7EQ37ZV.

I was contacted vi Facebook, regarding an item (buggy) I was selling. The person said they would use a company named Shiply. I didn't know who they were but said ok and deposited £50 to get the codes. I received another message saying the codes hadn't worked. I need to send another £50. I was suspicious but did it anyway. Got the codes. Then another email was sent saying I needed to deposit a further £300 for the delivery. I then messaged back refusing to pay anymore and that the deal was off. I received a further 3 messages explaining that I had to and that she trusted me to pay it!. Today I have now received an email saying they are filing a lawsuit against me! I'm extremely anxious about this. Is this a scam? Should I just ignore this?

The people who picked up our boxes, Arieal Holland and her husband, have not communicated clearly and have asked for money every day. They still haven’t delivered our shipment which has been over 2 weeks, and it is my dead mother’s belongings. I begged them to just deliver them and they won’t without more money being given. Stay away from Shiply! They do not screen their drivers as these are felons driving our goods across the country. Extremely disappointed and unsure what to do to get my mother’s belongings. Shiply customer service is impossible to reach and there’s nowhere to file a report or lost items.

TheDHready takes the money for deposit and never bothers to pick up. He goes dead immediately after receiving funds. Deposit paid to Shiply also gone. Email on his profile is undeliverable but Shiply claims he has been verified. Another user posted scam review today but yet his review rating shows 100 percent. Shiply needs to be held accountable for enabling scammers to pose as legitimate business owners and they let them continue taking jobs without any further action to help victims of scam

The Shiply site is nothing but a scam,i was a transporter on the Shiply site to be honest it was a nightmare from the get go.Although we hold a full vehicle trade insurance policy we were never asked to provide this or any other verification as proof of who we are.Shiply simply were not concerned with verification just claiming their commission.

We were suspended from the Shiply platform for discussing the Shiply commission (or deposit as they like to call it) its a big no no for any transporter to even refer to the commission charged in fact all transporters are warned of this,its even frowned upon to discuss job requirements before the customer accepts a quote so a transporter can accept a job that he or she sometimes cannot undertake because they dont know the full facts about the job before the customer accepts the quote.A transporter cannot discuss pricing either which all businesses need to do so there is no wiggle room for the customer or transporter.Often good transporters with great feedback are suspended for breaching one or more of the above rules while leaving second rate transporters with bad feedback and no insurance to create nightmares for

unsuspecting customers.

Shiply.com is just another platform which is sadly dragging down the logistics sector hellbent on profit at the expense of customers who often loose hundreds of pounds with no hope of getting their money returned,its a shame that these people have turned what could be a good concept into a money making scam,to make matters worse we are all tarred with the same greedy underhanded brush.Since our suspension i have tried to find out why they insist on little or no contact with a customer before the quote is accepted not that we would ever return to Shiply should they offer but our efforts have been in vain just like the many unhappy customers who use Shiply they just dont want to know.Kenneth 101

I was in need of having my car shipped across country. I turned to Shiply and trusted that whatever company I would use, would be verified and legit. So I accepted a quote from on of the “Shiply verified” companies called Safeway Moving (Systems). Long story short, I paid for my car to be shipped. The day it was scheduled to be picked up, they never picked my car up, stopped answering their phone, and ran off with my money. Neither that company or Shiply has responded to me, nor refunded me my money. It was a complete scam.

My vehicle was picked up on 2/13/23 and was completely operable and in excellent condition. It was scheduled for delivery on 2/14/23 and upon arrival as completely broken, my tire was flat, I had 5 alerts on my dash and the gear shift was completely cracked. I immediately called customer service and was assured that the company would take care of all repairs. We had the vehicle towed to the auto shop and repaired. I submitted invoice to company and they have yet to pay invoice so we may pickup our vehicle. They keep stringing me along and this is completely unfair.

Hi

I have used Shiplys many time however I asked them to price a move on a Darlek life size that I purchased. On the bottom of every quote you right that there is no more to pay however on all the 8 quotes so far they all want more info and say it will be a extra charge this is Are 2 man required. Is it a Flat and lots of other questions surely they are all ignoring what you are saying and in all the remarks they put what they want. I am a member and happy for you to look into my account and see all the emails my address is

My address is 46 Aberdour Road Dunfermline

Shiply website should come DOWN, if they cannot prevent scammers they should not be allowed to keep the website online.

They provide the resource and promises that allow scammers to take our money RCMP must shut them down, before more people lose money to scammers.

Would be different if they refunded losses.

AT the very least if they believe they are not guilt, provide a performance insurance at let's say 1% of shipping costs.

However, you would think them receiving about 10% would at very least that insurance.

ITS TIME FOR A CLASS ACTION LAWSUIT!

I booked moving service for 1 bed 1 bath apartment via shiply. The provider is Sightseer. Delivery ID AOKDXW76V. We paid $1850 already. Jay Phone number [protected] picked up the goods from our Sanjose Apartment on Dec 15th.

We made the payment via zelle to phone [protected]

They were supposed to deliver between 14 to 21 days. Its been more than 21 days and we have not heard back from the driver since 1 week.

It think our goods were stolen and Sightseer now is suspended on shiply.

Please help recover our goods.

Thanks Akshay [protected]

Shipper was not legit, even though Shiply said they verify their shippers. All pertinent reference data that was on the site when I made a decision to go with this shipper was soon erased by the transporter... which should not be able to happen because this allows them to enter their own data and then delete it when covering their trail! Transporter contacted me off site because we had a second pickup that needed done on the way for the delivery. They asked for half down and the other half upon delivery and they never showed up. My mistake for giving money before initial load, but they were on their way supposedly. Guy goes by the name of Raymond Jensen from Washington state. Answered phone up till about an hour after they were late, and then went silent. Paid with Cash App... big mistake!

This service provider originally informed me that he would be picking up the item on 10/10/2022. Apparently, he has picked up some of the items and left others. he still has not delivered any of my items and has not picked up the others. this service provider has stolen not only my money but also my items. I demand that he returns all items and refunds me in full. I also demand that you Shiply refund me in full immediately as now I will have to drive out personally and pick up the load myself.

This was the first message I sent to Shiply about my issue. The end result is that I was forced to file felony charges against the driver and Shiply in 2 separate countries. I have filed these charges as internet crimes because Shiply is an internet-based company. I am continuing to press charges as we speak against Shiply since they have not refunded me, and they have knowingly broken the law up to this point. I have filed charges against Shiply and the driver with 3 separate police departments, the FBI, DOT, FMSA, the National Cyber Security Center, and the National Crime Agency (the UK's version of the FBI) in the UK. to call Shiply anything more than a common criminal is naive.

The delivery driver was accused of stealing a handgun from a previous client and Shiply did not perform an adequate background check on this individual.

To prevent anybody from having my same issue in the future the drivers account is under the company name

deliveryservice89

His name is

​

Company Name: Moving Labor Provider

Telephone: +[protected]

Mobile: +[protected]

Address 1: 878 N Fremont St

Town: Portland

Post Code: 97227

First Name: Ramzan

Last Name: Dawood

We hired Shiply to transport my dog from Utah to Texas and they have been ignoring calls, and they are days late. Finally called the police to track down the car because the company did nothing about it and it turns out the driver has been in Colorado door dashing food for days to “try and get gas money” with my dog in the back seat. Now driving to Colorado to go get my dog from the police station… do NOT use Shiply!

Photo of dog in cop car being rescued from Shiply!

Driver: ctrandall18

Accepted offer for shipping my son's truck from chino,CA to Ozark, MO. on Monday 08/22/2022 as of Saturday 08/27/22 5star logistics still had not found a carrier to ship my sons truck. It was supposed to be picked up in 1-5 days. Son had to leave for Missouri due to job waiting for him. Now I'm stuck with the truck at my home had to find another carrier and in the mean time renting him a vehicle in Missouri till his vehicle arrives. Totally a nightmare, will never use again and will let others know of the problems.