Shopper Discounts and Rewards review: Unknown deduction from my bank account 63

I would like this so called membership stopped of now and my money of 10.00 a month stopped being taken from my account. My bank is Lloyd's my my email is helentrtmn@gmail.com. I look forward to hearing from by the end of day.

I have also had £10 taken from my account today and as I have noticed a whole lot of other people are being ripped off, wonder how much these leeches have conned out of everyone.Have sent an email and will be phoning them right now!not taking nothing more from me and want refunding

I have just posted a comment and when I look back at other peoples complaints about shopperdisc they go back over 2 years, they must have had hundreds of thousands out of unsuspecting people.

i have also just noticed that i've been paying for the last two months
i'll be calling in the morning

i have discovered £10 been taken for last three years and also same company different name..customersavings.com also taking same from another account! I was pleasantly surprised when I called them to be offered a full refund. again booking a national express coach ticket..i clicked on a pop up offering £15 off my next trip and they helped themselves to my money for three years!

I to have experienced this and would like it stopped as I have not even signed upto this shopperdisc!

I to have had £10 took from my account without my knowledge and iv not even signed up to that shopperdisc I would like it stopped!

hi i am now being charged £10 per month for this shopper disc thing, and off a card i do not use ...clearly a scam

I have been changed £10.00 from my account by Shopperdisc.co.uk 15 times! From June 2013 until now August 2014. I have called my bank and they have told me to get in touch with the distributions team. I have seen an email on these comments mary@shopperdiscountsandrewards.co.uk which I am going to try and contact in regards to getting ALL of my money back as apparently she has something to do with this.
If anyone has any help please could you contact.

Hello Shannon1993:

I received the email that you sent directly to me and I have sent you a full response with a resolution to your query. I hope that my email has resolved your query to your satisfaction. If you need additional assistance, please contact me at mary@shopperdiscountsandrewards.co.uk.

Kind regards,
Mary
Shopper Discounts & Rewards

i'm 15 years old and have had £10 taken out of my account by shopperdisc, not very happy at all! my dad will be calling soon, i hope for a full refund!

I have the same issue, I would really like money to stop being taken out of my account, it's £15 a month and I am 17. This is wrong and something should be done. my bank is Lloyds and my email is chloe_sharman@hotmail.com. Please confirm that something has happened.

Today, I sat down and trawled through my bank statements for the past year. Every month a £10 debit by Shopperdisc has been taken ( over £120.) When I phoned them they didn't have my home address, telephone number or any other information about me except my personal email address and my bank account details.

Looking at the dates of these comments 2011, 2012 etc, we are now fast approaching 2015 and Shopper Discount are still operating this scam. Something is dreadfully wrong.

I intend to hound these guys out of this business! However, its a lessons learnt for me...check your statements, regularly and in detail. Challenge all unrecognised or unauthorised debits. Remember, if they can £10 they can also take £1000.

I fell for it when I booked a rail ticket via thetrainline.com, and clicked to get 15% off my next rail journey. Apparently that's enought to enrol in shopperdisc, so £10 per month was debited from my credit card. I was told by the same 'Mary' (what a busy lady she must be!) that membership also qualifies me for me discount in 'over 650 retail outlets in the UK' - but not only did I never receive any info on where & how to claim said discount, I didn't even get the 15% off the train ride. They agreed to refund my money if I give them my international banking number, but I wonder if this is just another scam to let them access my bank accounts as well as my credit card, so I think I will just write the loss off to experience!

Hello Forum Members

We will be happy to assist each of you with your query about Shopper Discounts & Rewards. However, we first need to identify your membership record and it is difficult to do that when we don’t know who you are. Please get in touch with Shopper Discounts & Rewards directly using the following details: customerservice@shopperdiscountsandrewards.co.uk, [protected], or you can contact me directly at mary@shopperdiscountsandrewards.co.uk.

Shopper Discounts and Rewards is a savings programme for people who shop online regularly. The membership benefits include 10% cashback at over 650 online retailers, 20% off popular gift cards and a monthly cashback reward. It’s free for the first 30 days so you can try it out, and after that there is a monthly fee. Members can cancel their membership at any time.

The only way to become a member is to enter your details in full on the sign-up page. The details required are: your name, your email address (twice), your postal address, a new password (twice) and your credit or debit card details for the monthly billing. It is mentioned in several places that following 30 days free membership, there is a monthly fee - hence why you are required to provide your credit/debit card details on the sign-up page. There is no other way of creating a membership but to provide your details in full.

We hope you contact us directly so that we can resolve your query to your satisfaction.

Kind regards,
Mary
The Shopper Discounts & Rewards team

I've had £15 taken out for the last 3 months. Some how was signed up when I ordered something from Last Reduch (sp?). Called my bank and they cancelled any further payments and issued a new card. Called Shopperdisc and spoke to Gayle who emailed me a refund form and said I will be refunded in full. I did not yell or curse at Gayle as she is only a worker there, but the company needs to get their procedures changed. They should send an email to everyone detailing their payments and how to opt out if you signed up by mistake. Since I always click 'No' on those pop-up I can not understand how this happened to me. I believe that companies such as Large Reduce and Ticketmaster must get money from Shopperdisc and probably rigged their web sites to automatically sign up customers so they can get their kick-backs.

I too have had 10pound taken from my bank account monthly and after looking at my statements, to my horror i found that shopperdisc.uk have taken this money since 3 june 2013, I have phoned the company and they said they will refund 6months of money which I said is not good enough, they said they, ll send me out an email with a form for the further money they owe me and they advised me that I will have the refund for the full amount, i have not agreed to any offers or given them authorisation to take money from my account, if I don, t hear anything soon I will be contacting Trading Standards to sort this out.From what i can see this is a scam company and a lot of people have been conned.

I hope this complaint above is recognised otherwise i will be getting trading Standards involved to recover the money owing to me.

How do I know this is not another scam?

I am also a victim of this scam. £10 per month. Contacted shopperdisc customer care who couldn't even find me on their system. So how has this company accessed my account. Surly this is fraud.

I have had £15 taken for months and cannot stop it i will make the call as this is surely unlawful

I am having the same experience. I just found out that this people from Shopperdisc are taking £10 pounds from my account since 2011, they took £720 since then. I wasnt aware about this fraud. I spoke with Mary and today with someone else, finally I received the form to claim my money bacK. Fingers cross I will get my money!

I too have the same experience. I just realised that Shopperdicsount has been taking £10 since 2013. I cannot think how this scam even started. I am furious. I emailed customer service and Mary. I hope to hear from them soon. I want my money back! This is so unfair what they are doing.