ShopStyle’s earns a 2.3-star rating from 7 reviews, showing that the majority of fashion enthusiasts are somewhat dissatisfied with shopping experience.
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Not worth my time
Search for a particular item and you will be lucky to get two results come up. Often the few results that do come up are the most expensive. What's the point?
Super nice and really fast!
Super nice and really fast...! And i just have to say i love there online store and what they are one of the best and they always have something on sale :) just adore them
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Pros
- Vast Brand Selection
- Real-Time Price Alerts
- Personalized Recommendations
- Reward Program Benefits
- Intuitive User Interface
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Cons
- Limited exclusive inventory
- Overwhelming product selection
- Potential for higher prices
- Inconsistent user experience
ShopStyle Complaints 5
Night suits pack of 2
I haven't received my order yet. Instead of repeated emails they are not understanding my issue and giving irrelevant excuse. They are saying that do not deal with retailer then why they have given their name to those retailer without even knowing that they are fake or real. I do not able to trace my retailer. I want my money back. you breched our trust. Not going to use your fake service again
Desired outcome: Kindly refund my money
ugg boots
Hello I am getting very irritated with you guys customer service representatives. I have been emailing people constantly about my other pair of shoes that still have not arrived. Whoever Anna is, she has not been any help. I constantly tell her that the merchant email she gave me does not work she wants to send the tracking number again. I have screenshotted a pictures of her giving me the tracking numbers and only ONE WILL WORK AND NOT THE OTHER. I have been very patient and I spent to much money for me not to receive my other pair of shoes. I do not like filing a complaint. I just want to be satisfied with my items but apparently I'm not. It's really getting on my nerves. I just want my other pair of red uggs that I paid for. If not I will like my money back.
I ordered a pair of shoes from Styleshop. When I look up status of my order it just says pending. I received my credit card bill and that transaction is on there. Now you have my money when will I receive my shoes? Will I receive my shoes? I hope so. Is there any phone number for customer service where I can speak to someone directly just to kindly find out what is going on with my order? I have emailed a few times with no answers. Can someone please help me.
received goods I didn't order
i ordered hogl sandals size 43 for £50 from shopstyleuk. I received 2 pairs of Ray ban aviator glasses from China. the description on the packaging said 'shoes' when I try to contact them through their site, it wont accept my complaint because of some issue with the "caps" button. I'm not impressed. how can i contact them now. and how can i get some satisfaction from them. Angela Downey
Is ShopStyle Legit?
ShopStyle earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
ShopStyle has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Shopstyle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Shopstyle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for ShopStyle have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up ShopStyle and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- We conducted a search on social media and found several negative reviews related to ShopStyle. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Replied
Very disappointed
I'm very disappointed with ShopStyle website and with the quality of my product. Ordered a pair of shoes from them and not only the size was incorrect but shoes looked cheap. They looked absolutely nothing like pictures on their site. When I contacted ShopStyle and asked for a refund they asked me to explain the reason. I said that I was not satisfied with the quality of the product and their rep said that was not a good reason. They refused to help me. Definitely will not order from them again!
The complaint has been investigated and resolved to the customer's satisfaction.
Thanks for sharing your thoughts on using ShopStyle.com. ShopStyle works as a search engine, and we don't control any part of the transaction. Once you've clicked on an item to purchase via ShopStyle you're redirected to the retailer who handles every aspect of the transaction from there. We're so sorry to hear that you were not happy with the quality of your shoe purchase, and we'd love to know who the retailer is so we can ensure quality experiences for users in the future. You can email us anytime at hi@ShopStyle.com.
Let us know if you have any further questions or comments—we're more than happy to help you!
Thank you,
ShopStyle Team
Stay away from this seller
I ordered jumper and bag from the website www.shopstyle.com. I needed to pay for that about $50, but the seller charged me for $75. I sent them email and asked why they took larger sum for my order. They responded that they had technical problems on the website, and all the prices were changed accidently. I asked for refund, but they didn’t respond to my email. Please leave comments about this seller, because people should be aware when they buy from such dishonest seller.
About ShopStyle
Here is a comprehensive guide on how to file a complaint against ShopStyle on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with ShopStyle in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with ShopStyle. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against ShopStyle on ComplaintsBoard.com.
Overview of ShopStyle complaint handling
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ShopStyle Contacts
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ShopStyle emailscontact@shopstyle.com100%Confidence score: 100%Supporthi@shopstyle.com90%Confidence score: 90%legal@shopstyle.com86%Confidence score: 86%legaleditors@shopstyle.com80%Confidence score: 80%management
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ShopStyle address800 Concar Drive, Suite 175, San Mateo, California, 94402, United States
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ShopStyle social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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