Menu
For Business Write a review File a complaint
Skout Customer Service Phone, Email, Contacts

Skout
Reviews and Complaints

www.skout.com

Learn how the rating is calculated

4.3 1 Review 242 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Skout Complaints 242

ComplaintsBoard
S
8:03 am EDT

Skout my skout is not working well

Why my skout is not open well.when I open my skout everything on My skout is blank not show the images of people why please realive my issue as soon as possible. It happened since from last 4 days why? Why you not make a blog in app of FAQ in skout.p please add FAQ and help support in skout app. It will be help and resolve all issues
I shall be thankful to you if you consider my this request.

Read full review of Skout
Hide full review
ComplaintsBoard
T
12:22 am EDT

Skout unauthorized use my phone number

Dear team,

Under nearby app lisa name profile has send me verfication code in my. Phone number i.e. +[protected] by mistakely I have share the verification code, request your support for removing my number under skout if anyone has open fake account with my number. Please get back me as soon as possible I don't no how she has sent that verification code into my phone n here it is early morning I couldn't recognise y she is asking that code.

Read full review of Skout
Hide full review
ComplaintsBoard
R
2:22 am EDT

Skout being blocked

I tried to log into my account but my email was blocked. I don't know why I got blocked either. I've been doing everything right and I've been following the rules. I have a lot of good friends on here that I don't want to lose contact with and I've even tried to delete my account but whenever I click the "deactivate" Button, my page always resets and I have to try and deactivate my account again but it keeps resetting the page. Please, unblock my account so I don't have to lose my friends that I have made.

Read full review of Skout
Hide full review
ComplaintsBoard
M
3:47 pm EDT

Skout fake id created by my mobile number

Hello I am from India I got a two messages on my phone about two different verification codes from SKOUT. I didn't create any email using my phone number on SKOUT. So I want to deactivate any account on SKOUT using the below given phone number(+[protected]). You can email me on this address [protected]@gmail.com about any enquiries about anything related to this.

Read full review of Skout
Hide full review
ComplaintsBoard
S
12:13 pm EDT

Skout profiles

Please delete all accounts associated with the phone number [protected], I only want all info for Skout ID 505Baked google acc, [protected]@gmail.com. I'am contacting support because I didn't understand, that you at skout would not allow a person to change they're proflie pic, and if this can't or won't be done, remove all account, and go take a flying leap, and don't count on being the best app, your not start listening to your customer's or go under like ever tech company out there that didn't listen. below is the photo I want for my Profile Sketchydave does that look like anything other than a face pic?

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
L
11:13 pm EDT

Skout internal function not available

Dear All using Skout since several months All was ok up to now. Îm traveling this week in Asia and I have two issues with the internal function on Skout Application : 1/ My localisation is not recognise while this parameter is activated ? 2/ on « meeting » part the function « travel » to select another country/town doesn't appear now? How to fix it? Regards Luc

Read full review of Skout
Hide full review
ComplaintsBoard
A
12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout sign up

When I'm in the "action needed" page of signing with a new email it says my number is invalid. I have signed up with other email so without going to to "action needed" page so I am very confused about signing up. I tried using multiple emails & same thing, but for a few emails I did not even go to that page so I'm in need of serious help signing up with a different email.

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
E
4:44 pm EDT

Skout Pictures

I have been a user since 2016 or so and i love the app. The only thing is that i deactivated my account about a year or two ago and this year i activated it again only to find pictures that i did not approve to post in the app and account. I tried to delete them, but they wont go away. Please i would like this resolved as soon as possible so i can continue using skout. Thank you.

Read full review of Skout
Hide full review
ComplaintsBoard
D
8:33 pm EDT

Skout charges

I purchased $49.99 worth of points to my account and did not receive any on April 23, 2019 what do I need to do? I have contacted my bank for this matter and at this time the amount is pending. If I do not receive the points I will let the bank take over. I have rebooted my app and still no points I have logged off and on several times and still nothing.

Read full review of Skout
Hide full review
ComplaintsBoard
J
6:29 am EDT

Skout about my disuse of phone number

Hello I am from India suddenly I got two messages on my phone about two different verification codes from SKOUT. I didn't create any email using my phone number on SKOUT. So I want to deactivate any account on SKOUT using the below given phone number. You can email me on this address [protected]@icloud.com about any enquiries about anything related to this.

Phone number: +91 [protected]

Read full review of Skout
Hide full review
ComplaintsBoard
M
10:44 pm EDT

Skout an individual a person keeps sending verification codes to my phone

An individual by the name of Jennifer Williams at that's what she claim her name was. Using Google Voice phone number 810 510 0267 also using 803 number keep sending Verification codes to my cell phone my cell phone is [protected] this is b******* and needs to stop whoever this individual is needs to be taken out and beaten or charged with harassment as I've gotten six Verification codes for your site and two others Michael Kane

Read full review of Skout
Hide full review
ComplaintsBoard
B
9:36 am EDT

Skout skout +snapchat

Someone is giving out my snapchat account and could possible be using my name and image on Skout ( which I have never heard of before. I don't know if they're doing this on other social media platforms, which is a huge concern for me as I would like my identity to be protected and not used falsely by people who are not me. I continuously keep on getting random men adding me on snapchat and sending inappropriate, disgusting messages and images!
Please help me

Regards Rebecca Campbell

Snapchat beccam98

Read full review of Skout
Hide full review
ComplaintsBoard
R
7:32 pm EDT

Skout scam/fraud

Asking money for private shows and video calls through skout and when they get the money they will blocked you, new way of robbing people is taking advantage their lustful desires, please be alarmed that many americans had become a victim of this incident, using skout and asking private calls through IMO app and this certain person using doing this stuff in skype, I become victim also

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
A
10:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout dating app

I created an account and now somebody has hacked my account now I can't log back in or delete my account. The person that hacked my account has people messaging him and has completely changed my account. I need this fixed so I can log back in and delete what he has created while using my name and info. Please help me soth this. Thank you very much.

Read full review of Skout
Hide full review
ComplaintsBoard
A
6:36 pm EDT

Skout my profile was permanently closed

I have been a Skout member for several years.I haven't used it for awhile though.I tried to login to my account and I got a message saying login failed You have been blocked for using this service for breaking our terms of service.Appeal by emailing support@skout.com.I emailed support@skout.com.I messaged them and asked them how I violated their terms of service but they didn't reply back though

Read full review of Skout
Hide full review
ComplaintsBoard
V
1:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skout someone used my mobile number for verification and got verified

Someone registered their profile with my number please remove my number from your user who are using my number. I am not responsible for any actions taken by him/her
+[protected] this is my mobile number using in your system.
Again I am telling you that I am not responsible for any activities or crime done with my mobile number in your website.
Please remove it

Thank you

Read full review of Skout
View 0 more photos
Hide full review
ComplaintsBoard
K
12:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Skout skout and meetme

Hello, I'm from Kerala, India. Someone created a fake account with my name, added my phone number in this app and I got so many calls and messages from unknown numbers. I think that account was created on 05-03-2019 Tuesday around 6pm indian time. Next day, I received messages from people saying they got my number from Meetme app. Please help me find who created those profiles.
Hope you will consider my request.
Thanking you.

Gibitha Babu

Read full review of Skout
Hide full review
ComplaintsBoard
L
6:49 am EST

Skout my account

Hi
I really enjoy the application, but am facing a big problem I had to open new email account to sign up
Every time I sign up and buy premium travel I spend 24 or less on the app my account suddenly gets disconnected and unable to log in
It say account does not exist this happen to me 3 time now for the pass 3 days my password won't work nor my email address or id
Please advise it's really annoying

Read full review of Skout
Hide full review
ComplaintsBoard
G
2:04 pm EST

Skout live

This is the third time I've been blocked off of SKOUT and I haven't done anything wrong I shut my phone off last night and I turned it back on in my email was blocked I had one point million diamonds are like and I turned in the 200 do I still get the 200 or do they look at it and if it's blocked do they not give it to me can somebody please get back to me

Read full review of Skout
Hide full review
ComplaintsBoard
R
10:28 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My account runfattyass was taken from me along with 70, 000 diamonds. I was NOT inappropriate on my live. I hosted a radio talk show called runfattyass radio. There was no violence or anything wrong with me show. Aly from the meetme group even came across my show and put me on trending. My views were growing fast. I have screenshots of everything for proof...

View 0 more photos
Read full review of Skout

Skout Reviews 0

Looks like Skout has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Skout, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Skout

Screenshot Skout
Skout is a social networking platform designed to help individuals connect and expand their social circles. Established with the aim of fostering connections among people regardless of distance, Skout offers a variety of features that facilitate communication and interaction among its users.

The platform provides a user-friendly interface where individuals can create personal profiles, share photos, and post updates about their lives. One of the key services offered by Skout is its location-based socializing feature, which allows users to find and connect with others in their immediate vicinity or across the globe. This feature is particularly useful for those looking to meet new friends, find potential dates, or simply explore different cultures and communities.

In addition to its social discovery features, Skout includes a chat function that enables real-time messaging between users. This can include one-on-one conversations as well as group chats, providing a space for users to engage in dialogue, share interests, and build relationships.

Skout also incorporates a variety of interactive elements such as virtual gifts and emoticons, which users can send to one another to express interest or appreciation. The platform employs a points system, where users can earn or purchase points to unlock premium features or send gifts.

Safety and user security are considerations for Skout, and the platform includes measures to ensure a secure environment for its users. These measures include the ability to report inappropriate behavior and block users who do not adhere to the community guidelines.

Overall, Skout's services are centered around creating a dynamic and engaging social network where individuals can connect, interact, and form new connections, whether they are looking for friendship, romance, or simply to broaden their social horizons.
How to file a complaint about Skout?

Here is a guide on how to file a complaint against Skout on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Skout in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Skout. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

Overview of Skout complaint handling

Skout reviews first appeared on Complaints Board on Oct 18, 2010. The latest review A Cautionary Tale: Skout - Proceed with Care was posted on Mar 8, 2024. The latest complaint *urgent attention* live stream user ' jesse ' : hate speech, suicide enabler was resolved on Sep 04, 2019. Skout has an average consumer rating of 1 stars from 1257 reviews. Skout has resolved 9 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
118 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Skout Contacts

  2. Skout phone numbers
    +1 (888) 531-7703
    +1 (888) 531-7703
    Click up if you have successfully reached Skout by calling +1 (888) 531-7703 phone number 0 0 users reported that they have successfully reached Skout by calling +1 (888) 531-7703 phone number Click down if you have unsuccessfully reached Skout by calling +1 (888) 531-7703 phone number 3 3 users reported that they have UNsuccessfully reached Skout by calling +1 (888) 531-7703 phone number
    +1 (215) 862-7832
    +1 (215) 862-7832
    Click up if you have successfully reached Skout by calling +1 (215) 862-7832 phone number 0 0 users reported that they have successfully reached Skout by calling +1 (215) 862-7832 phone number Click down if you have unsuccessfully reached Skout by calling +1 (215) 862-7832 phone number 3 3 users reported that they have UNsuccessfully reached Skout by calling +1 (215) 862-7832 phone number
  3. Skout emails
  4. Skout address
    301 Howard St Ste 1500, San Francisco, California, 94105-6611, United States
  5. Skout social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
Skout Category
Skout is ranked 25 among 148 companies in the Dating Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.