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4.3 1 Review 242 Complaints
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Skout Complaints 242

ComplaintsBoard
C
5:55 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skout account terminated

What I do not like how Skout is handles people being terminated. When your acount is terminated they say to send a letter to [protected]@skout.com Ok, you send a letter then you get the following email from them.

Notice this has no Skout Logo on it.

Hi there!

We're sorry to hear you're having trouble with our application!

------
Is your device blocked?

We automatically ban users that display inappropriate behavior or
whose accounts contain copyrighted content. If you feel that you
didn't do anything wrong, you can appeal your ban here:
http://bit.ly/fBir1P

--------
If you want to delete your account and have the latest version of the
iPhone App.

1. Open the App.
2. Click on Settings.
3. Click on Deactivate Account.

If you are on the web or another mobile device, and want to delete
your account, go here: http://www.skout.com/faq/

Have a great day! :-)

Cheers,

Skout Support

When you click on the link you are brought to the following page.

Skout Account Deletion Appeal

Please fill out each of the fields below. If any field is marked "not applicable" or similarly for any reason, your appeal request will be denied. All fields must also provide accurate information or your appeal request will be denied. If your request is denied, you will not receive a reinstatement notification. Thank you.

--------------------------------------------------------------------------------
* Required

First Name: *

Last Name: *

Date of Birth: *

Street Address: *

City: *

State/Province: *

Zip Code: *

Country: *

Phone Number: *

(xxx) xxx-xxxx

Contact Email Address: *

Skout Username: *

Your username is the email address you used to register your Skout account.

Do you have a subscription? *

Yes
No

Join Date: *

Last Login Date: *

Device ID: *

To find your Device ID, connect your iPod or iPhone to your computer and open iTunes. Go to the summary tab of your device and clicked on "Serial Number." This will change it to say "Identifier." The code that follows is your Device ID. If you go to Edit, then select Copy, you will be able to paste the Device ID here. If you have an Android device, type "Android" in this box.

Why are you appealing? *

Other Comments: *

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Does this violate Apple policy. On information and belief all applications on the iphone must have their own website. All applications that talk with consumers must not use a third party to send information back and forth to each other. Here Skout is using
Google Documents.

In the event you have used Google docs you are aware how easily it is to pass information back and forth to others. Once you fill out the form you never hear back from Skout. No where on the page does it not say that it is selling your information to a third party. You must fill out the form to chat on skout again is it really worth it? You decide for yourself.

kindest Regards,

Charles Pisano

Read full review of Skout and 159 comments
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Nicole brady
US
Jun 11, 2018 6:23 am EDT

Please help me get my account down I'm being bullied threathed I want off now ! I'm to the point I can't do this anymore I blocked them they keep messaging me

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Onya Zerith Christian
US
Apr 21, 2018 6:37 pm EDT

My account was blocked and I emailed my complaint to "support@skout.com" as was instructed and up till now, no response... Please kindly help me by unblocking it.. Thanks.

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sarahsingo
US
Mar 04, 2018 6:53 pm EST

Please help me unblock my skout account @sarahsingo4032gmail.com, I didn't offend anyone, probably someone I was trying to ignore did this to me. Please consider me.

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slemmy
NG
Mar 04, 2018 6:44 pm EST

my account was blocked few days ago kindly please help unblock jah bless you my email is wizzardslemmy@gmail.com

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jakewanzett
US
Dec 05, 2017 12:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi there am Jones my account have been blocked from using this service device since breaking your terms of service.
And i dont know exactly why i did and the asked me to appeal by emailing support@skout .com
Even thought it was blocked when i login my account it shows its logged in but nothing displays on the background than to sign out.Please i really need this account back.
THIS IS MY ID jakewanzett@outlook.com HEAR FROM YOU SOON.

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Mohd R. Haghighi
US
Oct 31, 2017 8:58 am EDT

I am recently joined skout and I am very happy using and meeting new people.today and without any prior warning or notification my account was blocked..pkeade Let me know the reason in order to prevent from any future blockage..
Mohammed Haqiqi
Kingdom of Bahrain
Silverbream11@gmail.com

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Virgorajan
MY
Oct 31, 2017 1:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sorry for disturb painful skout customer pls open my skout

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Rob Dollaz
US
Sep 27, 2017 8:57 pm EDT

I don't know what reason i was terminated from skout i feel like i didn't do anything and i do enjoy the site and would love to go back on if you are able to help me.thanks

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Shawn212
US
Sep 27, 2017 4:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account had been blocked. It'd was my first time on there not sure I did something wrong. All I'm asking give me another chance. Please. And explain rules on there..I really like this site please allow for me come back. Shawnada21@gmail.com.

Or brooklyntaego@gmail.com

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Hernandez07
US
Sep 16, 2017 1:18 am EDT

I didn't know why my account blocked its was opened yesterday and closed same day but why here in California it's shouldn't be so fast to be blocked and ain't do anything please re opened my account now.

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ComplaintsBoard
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2:28 pm EDT

Skout profiles created from responses to craigslist ads

I was going through my spam box, as I like to remove myself from ad lists I notice I'm getting a lot of e-mail from, to reduce the incoming amount of data coming into my inbox. I happened to notice some Skout thing, and I couldn't find anywhere in the e-mail. I logged into the site with my e-mail address and a password consisted of me randomly pressing keys, and it logged me in. I was shocked to find that a photo I had used to reply to a few craigslist ads was being used on this site, and a marginal amount of incorrect information including my age, and my location, though it did list the correct state I lived in. Keep in mind, I NEVER signed up for an account with this website, and had no clue what it was before today.

I contacted the support e-mail for the site, as there was no option to close my account AT ALL (most internet dating sites like these, or anything you can sign up for, has an option to close your account), and informed them of this, and threatened to pursue legal action. They removed the photo, but not the profile, which is whatever because it doesn't include any personal info about me.

Clearly there is some sort of advantage of people who work for their website, to snake/steal photos from people on craigslist, to create profiles to up their user count, like so many websites of this caliber use. It's pretty fishy that this site doesn't currently provide an option to close an account, plus I was never provided a password in the spam e-mails I received. I have no plans to pursue legal action, as the photo was removed, but I feel it's noteworthy enough to leave a complaint on here so that if other people notice the same thing happening, it can build up. I will be leaving an ad on craigslist next, informing their users of this issue.

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NIGE 49
Yeadon. Leeds, GB
Mar 12, 2024 2:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was verify 6 weeks ago cannot get back on why did photo people try get me cannot get my I'd nigelajvickers1 [protected]

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Hazem Radwan
US
Nov 04, 2023 1:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello skout actually im a very respectable person and have respectable photos in my account also idont send or recieve any bad messages so i surprised really that you blocked my account( h.radwan15110@gmail.com) i wish to solve it

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Metal Maria
US
Sep 10, 2023 3:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They blocked my email said they fixed it and it still won’t let me log in I’ve changed password 3x already and no luck and sent multiple emails. If they don’t fix it from there end nothing i do is going to work metalmaria0@gmail.com

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American hillbilly paw paw
Bakersfield, US
Jul 15, 2023 7:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Can you please tell me why if you cant tell me why then please turn my skout back on please thank you

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Amanda glenn
Arkansas, US
Jun 25, 2023 10:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gmail-Lindalaura114@gmail.com

Password-akinwande@222

They said I have been blocked from using Skout on my phone why

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Mehmet köseoğlu
US
Jun 25, 2023 5:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hesabıma yanlış bir resim koydum ama sonra kaldırmak istedim bir anda hesabım kapatıldı ve açılmıyor

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Lsvg0200719811012@icloud.com
US
Apr 19, 2023 10:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I gifted way too much on April 10th, by but undsrtanding the coin box gift feature. I am a black VIP and I’d like some of those coins back please

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RigoC
US
Feb 15, 2023 9:48 am EST

I used a language I shouldn't have used, talking dirty. Could I get back on Skout to try to find my soulmate, I will not use dirty talking again. incident occurred 2/7/2023 about 1am.

Thank you,

Rigo

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Lonely♑
US
Feb 08, 2023 6:58 am EST

Hi dear

I have account level43 lonely♑ i was watching one stream and suddenly log out and i cant enter i gain

Please tell me what happened i spend alot of money in my account and im not doing or talk bad i behavior

Please tell me

I log in with my phone number always

+[protected]

Please i want my account back

Alih79956@gmail.com

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Phrince Mhark Corminal
US
Feb 01, 2023 9:33 pm EST

How to recover my Skout account

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About Skout

Screenshot Skout
Skout is a social networking platform designed to help individuals connect and expand their social circles. Established with the aim of fostering connections among people regardless of distance, Skout offers a variety of features that facilitate communication and interaction among its users.

The platform provides a user-friendly interface where individuals can create personal profiles, share photos, and post updates about their lives. One of the key services offered by Skout is its location-based socializing feature, which allows users to find and connect with others in their immediate vicinity or across the globe. This feature is particularly useful for those looking to meet new friends, find potential dates, or simply explore different cultures and communities.

In addition to its social discovery features, Skout includes a chat function that enables real-time messaging between users. This can include one-on-one conversations as well as group chats, providing a space for users to engage in dialogue, share interests, and build relationships.

Skout also incorporates a variety of interactive elements such as virtual gifts and emoticons, which users can send to one another to express interest or appreciation. The platform employs a points system, where users can earn or purchase points to unlock premium features or send gifts.

Safety and user security are considerations for Skout, and the platform includes measures to ensure a secure environment for its users. These measures include the ability to report inappropriate behavior and block users who do not adhere to the community guidelines.

Overall, Skout's services are centered around creating a dynamic and engaging social network where individuals can connect, interact, and form new connections, whether they are looking for friendship, romance, or simply to broaden their social horizons.
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3. Writing the title:
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4. Detailing the experience:
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Ensure to follow each step carefully to effectively file your complaint against Skout on ComplaintsBoard.com.

Overview of Skout complaint handling

Skout reviews first appeared on Complaints Board on Oct 18, 2010. The latest review A Cautionary Tale: Skout - Proceed with Care was posted on Mar 8, 2024. The latest complaint *urgent attention* live stream user ' jesse ' : hate speech, suicide enabler was resolved on Sep 04, 2019. Skout has an average consumer rating of 1 stars from 1257 reviews. Skout has resolved 9 complaints.
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  1. Skout Contacts

  2. Skout phone numbers
    +1 (888) 531-7703
    +1 (888) 531-7703
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    +1 (215) 862-7832
    +1 (215) 862-7832
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  3. Skout emails
  4. Skout address
    301 Howard St Ste 1500, San Francisco, California, 94105-6611, United States
  5. Skout social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
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Skout is ranked 25 among 148 companies in the Dating Services category

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