Slingo / Bear Group’s earns a 1.4-star rating from 12 reviews, showing that the majority of online gamers are dissatisfied with gaming experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed Experience with Slingo
After exploring various reviews about Slingo, it's evident that the experiences are quite mixed. While some users appreciate the wide selection of games and the overall gaming experience, others have expressed concerns about slow withdrawal processes and issues with customer support. It seems that Slingo offers a diverse range of games but needs improvement in areas like timely withdrawals and responsive customer service. If you decide to try Slingo, it might be wise to approach with caution and manage your expectations accordingly.
Slingo Fan
I absolutely love this site. Well done to whoever designed it!
It is very simple to use, slot screens are a reasonable size for my failing eyesight, there are no distracting, flashing animations, other than on the game your playing. I am prone to migraines so this is so much easier on the eye and it makes for a more relaxing game.
Although the site is very simple to navigate, it is still very comprehensive, giving easy access to all the information you are likely to need,
There are so many games to choose from.
Just one small suggestion Mr Slingo. If you can put the slot listing in alphabetical order, your site would be just perfect.
-
Pros
- Innovative Game Fusion: Combines slots & bingo.
- Exclusive Titles: Unique Slingo games available.
- Mobile-Friendly: Seamless gaming on-the-go.
- Trusted Operator: Licensed by UK Gambling Commission.
- Regular Promotions: Offers bonuses & free spins.
-
Cons
- Limited Game Variety: Focus on Slingo may deter non-fans.
- Niche Market Appeal: Slingo's unique format not for all players.
- Fewer Promotions: Less competitive bonus offerings than rivals.
- Restricted Geographic Reach: Not available in all jurisdictions.
Slingo / Bear Group Complaints 10
Funds vanishing
I logged out of the site with £25.60 and logged back in to £11.60. Days later, I finally get a response and they debit my account with £14.40... BONUS MONEY. You literally stole £15 from my account. Eventually, I contacted someone via fb and they toldme the vanishing funds were due to an expired promo. I have not been able to deposit in slingo for weeks due to deposit limits etc. The first deposit I was able to make was yesterday, 23/5/23 and I receieved my promo. It doesnt expire until tomorrow (26/5/23) AND THE PROMO WAS A BONUS OF £10
As you know, when playing, real money is played first and the bonus played when all real funds are used up. I logged back into £11.20... therefore my bonus £10 hadnt been used. I played the £1.20 real money and then the £10 bonus. The explanation im getting is that money vanished from my account as it was an expired bonus... that I purchased an hour before... which gave me a bonus of £10
You took £14.40 real cash and left me with £1.20 and ten pound bonus. You have paid me back the cash you took and said it was an expired promo u reinstated. There are no expired promo, that was not bonus money and I would like it paid back in the same form it was just taken... real cash
I have screen shots of my active bonuses and history of my bonuses,... also my mesages in chat and in messenger. Im livid that you just took money from my account and want to pay it back in bonus play. I will be escalating this matter further. The £14.40 shown in my active bonuses below is the payment sent to cover the real money taken from my account yesterday. I have not accepted it
As can be seen, there is no reason in my promos or bonuses, for my balance to change or for you to take money from my account. The fault is with ur site, u obviously see the £14.40 that was taken or u wouldnt have even issued it back in bonus play
There was no expired promotion, you simply took money from my account.
Username: Paisleighbi2
Desired outcome: My money paid back to me
Casino/slots
I have used Slingo for slot gambling and I’ve have tried getting in contact with the company via email chat Facebook Twitter resolver and not one person wants to help me I keep getting fobbed off I have won 550 pounds and there seems to be no effort to pay my winnings there site is so crookid I would rather next time try my luck on a street scammer because I think I’d have a better chance of getting paid, it’s a joke I’ve seen numerous complaints made about this company after I made the stupid decision to deposit my money I really hope there is a decision we’re I get paid as I will be shutting the account down asoon as I get my money fast enough to take my money and send me emails about free spins etc but no sign of a payout
Desired outcome: I want my winnings
You have to go to your active bonuses and cancel them. You cant be paid out with an active bonus
Slingo company withdrawal
The system says it processed my withdrawal on 7 June, but it still hasn't appeared in my bank account. Today is 17 June.
I'm really concerned it may have gone to someone else. Sadly no reply to any emails or chat.
I would just like my withdrawal paid into my bank under human rights and civil law.
Jacqueline Williams
[protected]@live.co.uk
20.02.66 DOB
Desired outcome: Money into my bank.
Is Slingo / Bear Group Legit?
Slingo / Bear Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Slingo / Bear Group. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Slingo / Bear Group has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Slingo / Bear Group has registered the domain name for slingo.com for more than one year, which may indicate stability and longevity.
Slingo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Slingo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Slingo.com you are considering visiting, which is associated with Slingo / Bear Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Slingo / Bear Group website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Slingo / Bear Group has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- We conducted a search on social media and found several negative reviews related to Slingo / Bear Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Withdrawal
I have been o slingo uk for a long time and not experienced any problems before
I bank with Natwest and apparently this is causing a problem with withdraws. I have a pending withdrawal of £200 and a further £500 that i wish to withdraw. I have sent numerous emails to slingo with no response. Today I received an email informing me that my email had not been delivered. I have tried to contact slingo by chat, with no success. Are you able to help?
Desired outcome: To make contact with slingo and withdraw my winnings
Holding funds
Hi
I have for days been trying to give all information Slingo have asked for during this time I was still allowed to play my favourite game with my own money.
When I first joined I was using a card that I lost so I ordered a new one. Since then I have been uploading information but after many emails they still won't let me withdraw my winnings. I now just want my money back which I legally won. I don't know what else to do
Desired outcome: If they won't let me play or I haven't given them what they want I would like my winnings back please
I've deposited several times will not let me withdraw says I have 140 cash and 10 bonus
I've been playing games on slingo.
I've deposited around 30 pounds I won money last night will not let me with draw as I've still 10pounds bonus left but clearly says cash 140 I feel its a scam so easy to deposit I've contacted chat ignore sent emails ignored if I don't get an answer soon I'm going to trading standards.i have been trying to withdraw the money since 9pm last night.
Regards L.Ogrady.
Desired outcome: Withdraw my win not sit waiting for it I have won money will not let me have rip off
Withdrawal of funds
Username: alnoorpopat
I have £92 in my account I tried to withdraw and got a message saying they need to talk to me for more information I have sent multiple messages in the live chat and sent lots of emails but am getting nobreply at all. I have sent a pic of my passport and debit but nothing I cannot get past the message to do anything. Please can you help?
Desired outcome: I'd like a reply and to withdraw my money
Awful
Useless website.
I have never met anyone from this website who was lucky enough to win something really decent. Plus, there are always problems with withdrawings or taking the money back.
It's just a huge and useless waste of money that should be totally ignored.
Don't invest your money in something that works hat terrible and looks more like a complete rip off than something honest with a good reputation. Stay away.
They changed the website and we lost our coins and ranking
My wife and I played bingo on the website www.slingo.com. We earned a lot of coins and ranking, but one day the company changed their policy and the whole website. They haven’t warned us, users, and we lost everything, what we have earned for these couple of years. It wasn’t fair, but the company didn’t care and they refused to provide any coins or ranking. They refused to restore what we had before. Awful attitude.
slingo Games
for 2 weeks, we the public, have not been able to play the Slingo games. Aol tell me that the problem is in your side. can you help?
please
we over here, appreciate your help
Thank you
mrs Muino
They just simply dont reply and i cant withdraw anything
They keep adding active bonuses like for example £0.46p which i cant cancel in order to withdraw
No other site has such nonsense
I have pending widral money and I don't have answer for the money
MY slingo game want stay loaded why is this? It is very anoying.
why can't i play any slingo games?
why can't i enter the games on slingo?
why can't i play slingo millinuim any more? have been playing for a while but sense the new face up grade i can not get into play.
I have been playing Slingo forever. My favorite game is Mutiplayer Brazil. When I go to you web site and I hit online games. The pictures of the games do not show up and to play now does not show up so I can not play my favorite game. I want to know why?
About Slingo / Bear Group
Here is a guide on how to file a complaint against Slingo / Bear Group on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Slingo / Bear Group in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Slingo / Bear Group on ComplaintsBoard.com.
Overview of Slingo / Bear Group complaint handling
-
Slingo / Bear Group Contacts
-
Slingo / Bear Group phone numbers+44 159 070 0050+44 159 070 0050Click up if you have successfully reached Slingo / Bear Group by calling +44 159 070 0050 phone number 13 13 users reported that they have successfully reached Slingo / Bear Group by calling +44 159 070 0050 phone number Click down if you have unsuccessfully reached Slingo / Bear Group by calling +44 159 070 0050 phone number 13 13 users reported that they have UNsuccessfully reached Slingo / Bear Group by calling +44 159 070 0050 phone number
-
Slingo / Bear Group emailshelp@slingo.com100%Confidence score: 100%Supportcontact@slingo.com99%Confidence score: 99%supportsupport@slingo.com97%Confidence score: 97%support
-
Slingo / Bear Group addressUpland Business Centre, Upland Road, Saint Peter Port, GY11UJ, United Kingdom
-
Slingo / Bear Group social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Slingo / Bear Group company
Casino/slotsOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.