Menu
For Business Write a review File a complaint
Sol de Janeiro Customer Service Phone, Email, Contacts

Sol de Janeiro
Reviews and Complaints

www.soldejaneiro.com

Learn how the rating is calculated

4.2 4 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sol de Janeiro Reviews 5

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Sol de Janeiro Obsessed with this hydrating cream - my new fave!

This cream is the bomb! I'm totally obsessed with it. The scent is so yummy and it makes my skin feel super hydrated. The texture is thick, but it sinks in fast and goes on like a dream. I've tried some of the other creams from this brand, but this one is hands down my fave. It's just so dang good!

Read full review of Sol de Janeiro
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Sol de Janeiro Sol de Janeiro: The Skincare Savior for Sensitive, Dry Skin

I'm not a young buck anymore, and my skin is showing it. It's dry and wrinkly, and I'm always on the lookout for a product that can help. That's why I was so excited to try Sol de Janeiro. Let me tell you, this stuff is amazing. My skin feels so much better since I started using it.

I've always had sensitive skin, and as I've gotten older, it's only gotten worse. But Sol de Janeiro doesn't irritate my skin at all. It's gentle and nourishing, and it leaves my skin feeling soft and smooth.

I've tried a lot of different skincare products over the years, but Sol de Janeiro is definitely one of my favorites. It's effective without being harsh, and it smells amazing. I love the way it makes me feel, and I'm going to keep using it for as long as I can.

If you're looking for a skincare product that really works, I highly recommend Sol de Janeiro. It's perfect for sensitive, dry skin, and it's a great value for the price. Give it a try - I promise you won't be disappointed!

Read full review of Sol de Janeiro
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Sol de Janeiro Sol de Janeiro Body Mist Review: A Sweet and Long-Lasting Scent Worth Trying

I bought the body mist from Sol de Janeiro 'cause I got a little sample of the perfume and I was like, "Oh, this smells good!" So I went ahead and got the body mist and I gotta say, I'm pretty stoked about it. The scent lasts a long time and it smells so freaking good. Like, seriously, it's worth checking out. The top notes are vanilla, almond, and salted caramel Brazilian crush. So yeah, if you're into smelling good and feeling good, give this body mist a shot. You won't regret it.

Read full review of Sol de Janeiro
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Sol de Janeiro Sol de Janeiro's Bum Bum Body Scrub: A Game-Changer for Smooth, Hydrated Skin

I gotta say, Sol de Janeiro's bum bum body scrub is the real deal. I mean, wow. The hydration is just perfect, and the scent is out of this world. And the best part? It doesn't leave my skin feeling all greasy and gross. I'm seriously blown away by how amazing my skin feels after I use this stuff. I've been using it every other day, and it's especially great before I shave. Makes for a super smooth shave, let me tell ya. SdJ, you guys are killin' it. Keep up the good work!

Read full review of Sol de Janeiro
Hide full review

Sol de Janeiro Complaints 1

ComplaintsBoard
I
12:29 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Sol de Janeiro The discount codes

Hi, I am writing to you because of the 50% off discount code. Specifically, the "SOLTEAM50OFF1" one. Last night, the code applied to my order, but I wasn't able to purchase my order. So, this morning, I checked it and it said, "SOLTEAM50OFF1 discount code isn’t available to you right now." I was going to order today, but that discount code is not working. I am wondering if it's expired or just not working right now.

Desired outcome: Mainly, making the code work. Or, telling me if it's expired or not.

Confidential Information Hidden: This section contains confidential information visible to verified Sol de Janeiro representatives only. If you are affiliated with Sol de Janeiro, please claim your business to access these details.

Read full review of Sol de Janeiro and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
J
J
jenisoutherngirl
Pelham, US
Jan 29, 2024 10:36 am EST

I've been trying to use the same coupon for the past 4-5 days. The site allows me to apply the coupon in my cart and it makes a 50% adjustment to my total. As soon as I sign in to my 'account' (I've never made a purchase yet) the same message you received pops-up - 'This code is not available to you right now'

I have nearly $300 in my cart & would greatly appreciate the coupon being accepted.

Is Sol de Janeiro Legit?

Sol de Janeiro earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Sol de Janeiro to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Sol de Janeiro is known for their high standards and safety. If you're thinking about dealing with Sol de Janeiro, it's wise to check how they handle complaints.

Sol de Janeiro has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Soldejaneiro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sol de Janeiro as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

According to our analysis, Sol de Janeiro appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several mixed reviews for Sol de Janeiro have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up Sol de Janeiro and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Soldejaneiro.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Sol de Janeiro protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website associated with Sol de Janeiro sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • Sol de Janeiro has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We conducted a search on social media and found several negative reviews related to Sol de Janeiro. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Sol de Janeiro

Screenshot Sol de Janeiro
Sol de Janeiro is a popular beauty brand that has taken the world by storm with its unique and innovative products. The brand is known for its luxurious and effective skincare and body care products that are inspired by the vibrant and lively culture of Brazil. Sol de Janeiro's products are designed to nourish, hydrate, and rejuvenate the skin, leaving it soft, smooth, and glowing.

One of the most popular products from Sol de Janeiro is the Brazilian Bum Bum Cream. This cream is a cult favorite among beauty enthusiasts and has gained a massive following for its ability to firm and tighten the skin. The cream is infused with caffeine-rich guarana extract, cupuacu butter, and coconut oil, which work together to hydrate and nourish the skin while improving its texture and tone.

Sol de Janeiro's product line also includes a range of body care products, including shower gels, body lotions, and body scrubs. These products are formulated with natural ingredients like acai, coconut oil, and cupuacu butter, which help to nourish and hydrate the skin while providing a refreshing and invigorating experience.

In addition to its skincare and body care products, Sol de Janeiro also offers a range of fragrances that capture the essence of Brazil. The brand's signature scent, Brazilian Crush, is a blend of pistachio and salted caramel that is both sweet and sultry.

Overall, Sol de Janeiro is a brand that is dedicated to creating high-quality, effective, and luxurious products that celebrate the beauty and vibrancy of Brazil. With its unique formulations and commitment to using natural ingredients, Sol de Janeiro has become a favorite among beauty enthusiasts around the world.

Overview of Sol de Janeiro complaint handling

Sol de Janeiro reviews first appeared on Complaints Board on Jun 18, 2023. The latest review The discount codes was posted on Jan 6, 2024. Sol de Janeiro has an average consumer rating of 1 stars from 5 reviews. Sol de Janeiro has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.0
81 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Sol de Janeiro Contacts

  2. Sol de Janeiro phone numbers
    +1 (646) 791-5095
    +1 (646) 791-5095
    Click up if you have successfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number 1 1 users reported that they have successfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number Click down if you have unsuccessfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number 2 2 users reported that they have UNsuccessfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number
  3. Sol de Janeiro emails
  4. Sol de Janeiro social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Sol de Janeiro Category
Sol de Janeiro is ranked 14 among 117 companies in the Skincare category

Most discussed Sol de Janeiro complaints

The discount codes
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.