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CB Plastic Surgery Sono Bello I paid thousand for nothing
Sono Bello

Sono Bello review: I paid thousand for nothing 101

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Author of the review
10:36 am EDT
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I visited Sono Bello a little over a year ago to discuss laser liposuction for my trouble areas. Everyone was friendly and eager to please however; like so many other complaints I have read, the office manager who handled my consultation was a mirror image of a Barbie doll who told me about her own laser lipo results & how pleased she was. She had me stand up and lightly swept her hands around my mid section, inner & outer thighs and just kept saying "oh yeah, this will ALL come off, you are such a great candidate!" Keep in mind my clothes are still on, she's not actually looking at my skin just apparently what is bulging out. I found it unsettling that this wasn't being done by a doctor and asked when a doctor would actually evaluate me. She said I would meet the doctor on the day of the procedure & at that time he would ensure I was fit to have the procedure done, but reassured me that because this is a new and improved technique that basically everyone is a good candidate. I believe her actual words were "if you have fat, you qualify, there's not much else to it." I had done a lot of research online & also believed I would benefit from the procedure. I had no medical problems, no skin issues, I'm young & healthy so I wasn't worried. Now you may ask why did I do it if I wasn't happy with the consultation and that I cannot really answer. I have been over weight my entire life, I've been on every diet known to man & just couldn't lose the weight. When I found Solo Bello online after years of wanting liposuction I literally just felt like I HAD to have it done.

I paid a LOT...I'm embarrassed to say how much, let's just say more than 10k, a lot more. The doctor ended up being very nice, his assistant even nicer. They treated me amazingly & I remember telling my mom the next day as I laid in bed sore but enthusiastic that "this is the best decision I've ever made." I followed the post op directions to a T waiting eagerly to start seeing a new slimmer me. I went in for my 1 month check-up with little if any results but was reassured that I was still swollen & would be seeing results any day.

Long story short, my results were almost non-existant. My family & closest friends knew I'd had the procedure done and tried to be supportive but were unable to notice a difference. My clothes never fit better, I didn't go down any sizes. I look almost exactly the same.

I'm embarrassed by my lack of results & I feel like I got ripped off. I have recently cried to my mother, explaining that this was hands down the most expensive mistake I have ever made. A far cry from how I felt the day after my procedure.

101 comments
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Gypsea
Bellevue, US
Sep 23, 2012 6:45 pm EDT

On the other hand, I had a pretty good experience and was pleased with the results:
I had my inner thighs done several years ago. I was and am not overweight, but just have a few stubborn areas that seem to defy vigorous exercise and proper diet. I was very pleased with the results.Yes, this first experience was a little uncomfortable not only because I really didn't know what to expect, but because I don't think they had perfected their customer experience at that time.I am ready for a little more now, and just met with my rep, Sarah, who was there for me then and is there for me now. We discussed my first experience and I expressed my concerns and Sarah explained how their customer experience process has evolved over the last few years. I am pleased with what I heard and just set the date for round two. I must say, both during the first time and leading up to my second committment, the staff have been friendly, knowledgable, compassionate, and supportive. They fully respect and honor my privacy which is important to me.If you have a small portion to remove, do it. If it's more than 10 pounds, you might want to consider other options. If you have any concerns about the agreement, they probably would be more than happy to let you read it well before you commit to doing it.Yes, I am a real person and a real customer, satisfied and willing to go back!

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Lost my business for now
Hutchinson, US
Sep 23, 2012 7:02 pm EDT

I find both of the above comments disturbing! Both paid thousands to lose just a few pounds, one worked one didn't. The next time the above or anyone in the future is willing to pay thousands to lose just a few pounds, please get in touch with me! For a few grand I'd be more than willing to call, motivate, move you, talk you through a workout, or even go on a walk or run.

I'd hope they were really nice for the price you paid...sheeeesssshhhh thousands, hhhmmmm did I tell you how great you looked today?

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Gary McMichael
US
Sep 07, 2019 7:40 am EDT

HAAAAARSH!...considering the first lady has struggled her entire life. I can be a real flaming troll on the internet comments myself and even I thi bl k you crossed the line here. Do better Mr wonderful

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texaninutah
Salt Lake City, US
Feb 27, 2014 4:08 pm EST

I had sono bello laser lipo done on my back bra roll, arms, lower & upper belly, and side flanks in two surgeries a couple weeks apart. I am 4 months post operation. I look the exact same and weight the exact same. They made me pay more because I had a higher BMI. The second surgery was far more torturous than the first. They told me the Dr took 9 lbs of pure fat from my body, so weighting the exact same amount now I have technically gained weight. I was lied to. My consultant said my problem areas would be permanently gone. She stated if I ever did gain weight, it would be uneven because I would not gain it in the areas I have had the procedure. Before the surgery, the doctor stated it was hard to describe exactly what i will look like. He stated I should find a picture of someone who looked similar to be on the before and after pictures on his website and that was how my results would look. Now, at the 6 mo check up, if I am still unhappy, I have to pay half price to have them all redone again. More money, more torture, more recovery. I wish I had voice recorded the promises made to me by the consultant and the doctor. Ill have to explore lawsuits. I attached pictures. My hair is darker for the winter but theyre both me.

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Shayna123
US
Aug 02, 2017 10:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I experienced exactly the same thing. I just made an appt to see Dr abd explain how unhappy I am, he was so rude, told me it's my fault, obviously I'm not doin right, it's not a permanent procedure. But I was told at my consult that it wouldn't come back in the same areas also. I want my money back or something...wonder what I can do

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Join Weber
US
Oct 26, 2019 7:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Omg this is me! promised a quick fix cause I didn't need to pay thousands to loose weight and I would of put towards a personal trainer then sonobello. but they promised I would look and feel amazing not 100% but will be fine. went in for consult with dr. he said I am sorry you will not be ready. I was appreciative for his honesty.
Then later that day I get a call and said no he was wrong and I will be ready. due to the time line they put me in the next day. different dr. didn't thnk anything of it due to I was on a time crunch. asked him he said yes I will be fine not 100% but looking good for the wedding and feeling fine. well that was far from the truth. so now the wedding was horrible for me I realized the dr. that did this didn't care he ruined my only daughters wedding for me. I was in pain, swollen feet and looked bigger then I have ever looked. I would love to get everyone who has been wronged by sonobello and file a complaint/lawsuit. I am sure an attorney if had enough to go up against this big company who feels they can screw people only and lie to make production. sonobello laughed at me said no refunds and said here's our attorneys number. they made promises. they ruined my only daughters wedding for me. and the no refund policy. I told them I am only doing. I don't look any better. clothes fit worse actually. and 5 months in still look like crap and no smaller anywhere. and the surgery was so painful I was floppy like a fish out of water from pain. I would go through that again even if free. and lipo does nothing for your you anyways. please join with me betterlife4mary@gmail.com. and lets stop them from hurting others and get our money back!

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Jatyer
US
Oct 11, 2020 12:44 am EDT
Replying to comment of Join Weber

I am planning to pursue a lawsuit against sonobello. I had my inner thighs do e in 2017. I was 137 lbs. Not sure if I should be satisfied with the results, but I am not sure how the outcome should be. I do know its pretty much the same. I went back and had love handles done. Went to mt six month appointment and they were still there. I got a revision even though the surgeon said he didn't think it would help. A year later there was still visible fat in that area. I went back and the surgeon said "I see it. You see it but its ok. You looking for perfection. O think you are just being picky." He said that I had gained 10lbs and if I lose it the fat may go away but he cannot consider me for revision. I told him i would lose the weight and he said he still would not do it because it was fine.. I went home and called and requested a supervisor. She called me and said that the nurse had already told her that she felt the tension in the room and they would deal with him. She said that I had to be within 5 lbs of the weight I was for my initial surgery. She escalated it to the higher ups and they agreed to have another doctor give me a second opinion. That doctor agreed to do it and didn't even bother to weigh me during the consultation. He also suggested that I get my upper and lower abs done and stated how easy it would be for him to just snatch the fat out and described how nice my black dress would look. I decided to get that done as well. I figured a different doctor may bring about different results. Six months later it looked exactly the same. Covid delayed my 6 month appt and it ended up being 8 months. I went and he stated there must be something else causing my stomach to bulge and that I gained weight as well. I know I had gained weight intentionally because I was too small. I was 142 when he did my surgery. I went up to 151 by my six months appointment. I was also working with a trainer to build muscle and loved my size and my progress. He said he did not want to do the surgery again because it increases the chance for error. I went home feeling like I had been robbed. I called back and spoke with the manager. She advised that she would be leaving and they would be getting another manager. I called and explained that I still looked the same. She said he did not make any notes about a revision and she would contact him and call me back. She called back and said that at this time they could not do a revision due to 10lb weight gain and that I had to be within 5 lbs of 142, which would be 147. 3 weeks later my weight was 145.8. O called and she scheme appointment and advised that I was well in the range. She advised that she would contact my surgeon and get back to me. I waited three days and she said that he agreed to do the surgery. This was in August 2020. My surgery was scheduled for October 16th and my pre-op for October 10th. I knew weight may be the problem because I was menstruating. I weighed myself before I left the house and I was 150 after I ate breakfast, but O was sure that I could explain that I can come back during the week and weigh again and I would be 145.8 again. However, when I got to my appointment, I got my vitals taken and my weight and woman came in and stated that the surgeon stated that he was not comfortable with doing the surgery unless I was 136lbs, which is the weight I was when I came in 2017 and had my thighs done. I explained to her that I was 142 when he did my abs and I was previously advised that I needed to be with 5lbs of that weight, which is 157 and that I am on my period but I promised that by Friday the 16th I would be back to normal. She advised that she is the new manager and she believes that the rule was that I had to be the same weight as my fist time ever coming to their office in 2017. I had 4 surgeries there altogether with two being revisions and not once was I 137 lbs. I explained to her that my weight can vary based upon my goals but I do not plan on being 137lbs because I am happier at 145. I told her to release my records so that ican give it to a lawyer. I signed a release for and advised that it was unethical for him to agree to the surgery with my weight at 145 and then when the other manager leaves he changed his mind and stated not unless I weighed 137, which was 2017. She said she will call next week. I may still sue. I don't even want them to touch me at this point. I could see if he said I had to come back in during the week to insure I was between 142-147, but he went all the way back to 2017. If it had been done correctly the first time this would not even be an issue. I will contact a lawyer next week once I get my records released so that O can show that I have not been 137 since that one day in 2017 and I have gotten my love handles done 3 times and my abs done all while being in my 140's.

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Jatyer
US
Oct 11, 2020 12:52 am EDT
Replying to comment of Jatyer

Sorry. I posted this using my cell phone. "O" should be "I" and the weight to get a revision was not 157lbs but 142-147 lbs. I also meant to state that I signed release forms to have my records from 2017- present mailed to me to present to my lawyer

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texaninutah
Salt Lake City, US
Feb 27, 2014 4:11 pm EST

oops the pics didnt upload. here they go...

View 0 more photos
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Natp93
US
Jan 11, 2019 7:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Thank you for being so brave and posting the pictures. I was set to attempt it now I am not

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staa100
US
Oct 25, 2019 4:42 pm EDT
Replying to comment of Natp93

same here. I have been reading all the negative reviews about the sonobello. I was going to see about getting it done next month. I think I will pass! Thank you everyone for the information and I'm sorry everyone had to go through this pain and disappointment.

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Join Weber
US
Oct 26, 2019 7:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of staa100

I wish i would of read reviews prior to me doing this. I trusted them thinking they know how important this was to me and I stressed it from day one. And the manager and the rest didn't care it was all about a sale. And if it does't work no harm done for them. They give no refunds.

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Elle Summer
US
Jul 09, 2021 8:58 am EDT

I’m dealing with this now! Your complaint is the exact same o e I e made all week I this company for what they have done to me $19, 997 gone just to look the same! I was not a good candidate I should have gotten a full TT with transfers that this BS they are selling

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Roberta Melone
US
Nov 30, 2022 11:17 pm EST

I'm so sad for your disappointment. I was really contemplating going for a consultation; now after reading all the reviews and seeing your photos, I don't think I will. By the way, you are a lovely woman but I would agree there probably isn't the difference you thought you were paying for.

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OlyCindy
Olympia, US
Mar 14, 2014 8:19 pm EDT

I have just read every ones comments. I am cancelling my appointment. I am a nurse, and when I am reading that the MD does not even see the patient until surgery day, and further more does not even do a workup like an EKG, or use pain meds. I know this is not a legit organization. My little tummy pooch, and my money will stay with me. Now I know whey they were so eager. I told them I had 12K cash. UGH.

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Xae
Ellensburg, US
May 28, 2014 9:52 pm EDT

$9, 000 for upper/lower abs, lower back, chest. Things went down *slightly* by three months, no change at all after that, not at their magical "six months" either. I am also a nurse, and I work in surgery. My resonable expectations were a moderate amount of fat more evenly distributed, and to see some significant reduction (but not elimination) in the abdomen. Now, I have constant neuropathic pain in the chest. Feel even more uncomfortable with how I look now than I did six months ago.

For $9k I could have taken two months off work, focused on eating better and exercised more often, and I would have had less stress, better results and better habits. Now I'm just a pissed off, overworked nurse who should have known better and got taken for a ride.

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Dush
US
May 29, 2017 12:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Xae

U r sooo right about that. I am more than happy t help u loose 12 pound for a month for a far less cost. Great dieting and some exercise per week. Don't spend to kill urself with radiation

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Shayna123
US
Aug 02, 2017 10:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Xae

Exactly...me too

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Gary McMichael
US
Sep 07, 2019 7:45 am EDT
Replying to comment of Dush

Dush - so you're trolling fat sculpting boards trying to get $$ out of people struggling w weight. Do you really think these people are going to hand you money just to make them exercise? You're one of two types, either a heartless hack that takes advantage of others suffering or else you're an idiot. Which is it?

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Join Weber
US
Oct 26, 2019 7:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Xae

this is my story! I have one daughter gets married at 33 and for me this was the second most important thing in my life. And they took that from me. And when Sonobello said no refund and heres our attorneys number. Kinda of like you can't do anything. I got no results none and look worse. my email is betterlife4mary@gmail.com I want to get as many people as possible (which seems like alot) they need to be taught you can't do this to people.

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Theresa Hemmer
US
Sep 03, 2020 5:37 pm EDT

She was being sarcastic Gary. For Heaven's sake. She is just saying, she would have spent less money having someone help her lose weight. Geezzzz.

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Itssmash
Portland, US
Oct 08, 2022 2:36 pm EDT

Hey, what do people pay a personal trainer for! 😅

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sbellorobs
US
Dec 11, 2014 9:57 pm EST

I wish I would have read this page before I decided on Sonabello . My story is similar to most. I paid lots of money for little results. I had what the surgeon called a speedy Gonzales. Which is just upper and lower abs. After six months all that happened was the fat moved from my mid section to other parts of my body. I was left with an ugly flap that they said that there was nothing they could do about it. They suggested I spend even more money on a tummy tuck to get the results I really needed. I was literally in tears over this. This to me is flat out robbery. They said well your clothes fit better. I told them if I wanted my clothes to fit better all I would have to do is buy bigger clothes. What a lame response by them. Had I known I would have these results I would have kept my money and stayed with a belly. At lease I wouldn't be disfigured and even more self-conscious about my body and not 6k in the hole. If anyone knows of someone who can help me fight this claim please post it on this wall. Thank you

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Join Weber
US
Oct 26, 2019 7:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of sbellorobs

I am trying to get as many people as I can to file a lawsuit against them. I figure the more people the more our chances are getting our money back and letting the world know who and what this company is. They told me no refund and here is our attorneys number. They feel someone of my caliber wont go up against them. Well if I get enough people with their horror stories I feel a judge just might believe us.

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Kikid
US
Dec 10, 2019 12:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Join Weber

how can I reach you? Weber?

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Hammer rom Mass
Middleboro, US
Feb 24, 2015 1:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I would call the kiley law group. This org needs to be put out of business and credentials of these doctors questioned as to board certifications. You folks never asked for any type of work up Bloods, EKGs, pinch tests ?
Buyer beware . These people are a danger to the health of any one who seeks weight loss. As we age we loose tone and in many cases have illnesses that make us sedate in our lifestyles, . These people direct there advertising to us as an easy prey because we want our youth back; Not going to happen my brothers and sisters.

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Denita Denita
US
Nov 30, 2017 11:26 pm EST

Is the down Payment Worth fighting for?
A couple weeks ago I had my first meeting at SB. I was excited about the process and looked forward to speaking with a Dr. I met a sales agent. She was pleasant enough but truly a good sales person. In the end I agreed to pay the down payment and sign the non refundable agreement. They got me, never make such a decision without meeting with a Dr and giving it some thought.

I later had a routine medical appointment with and unrelated physician. My findings came back with abnormal . Being what I thought was the picture of health, I was terrified. I was informed to get further testing. The last thing on my mind now was alternative surgery. The night before my physician consultation, I couldn't sleep. I paid +$1200 down and thought it was non refundable. I thought about how the trauma could effect me or the meds. Was it worth my health just to smooth out some problem areas.

Later that day, I received a reminder call that I had my appointment coming up the next day, later that night i received another call saying that there was a cancelation and I could come in an have the surgery at the time of my consultation. I told the person no. I had decided not to go through with it but I wanted to meet with the Dr. and let him know what was going on and my thoughts. Maybe I would just postpone or just take the $ loss. I met the Dr and Nurse they were pleasant enough. He even reviewed my medical findings the other Dr. had given me. He and the Nurse assured me I would be ok and sometimes findings come back irregular and they understood if I wanted to postpone to a later date until I felt better.

As I was checking out the receptionist inquired about the rescheduling. I told her earlier about my medical findings and that I was scared but since I could not get a refund I would reschedule later, if the findings improved. She said medical reasoning may have exception, she was pleasant but still encouraged me to reschedule later and they would hold the payment. After thinking about it for a moment, with the financial burden lifted I thought about my health and said cancel, in summary I would take the refund due to medical. I thanked her and the staff and departed, I felt good about my experience until about 10 minutes later when I received a call from the receptionist. The nurse said I could not get a refund because the appointment was less than 5 days away. Keep in mind all of this including the new medical findings just occurred within the past two weeks.

Bothered by this I contacted associates that had undergone simular procedures in Florida. I was told that a medical work up should have been done before the surgery. Scheduling me for surgery without the basics eval, labs etc was dangerous. This made sense. I was initially assessed by a sales person, though all appeared kind what type of agency would not assure the customer is healthy. Why would a non refundable fee be initiated before consultation with a Dr? Why would someone call me the evening before to offer me surgical rescheduling for the next day. Again all of this occurred within 2 weeks and largely during the holidays. It was not communicated to me clearly that if I had a medical issue I needed to cancel within 5 days. I feel conflicted and had. Tonight I just read SB reviews and they are frightening. Since I could not get a refund I have postponed until I complete further medical testing. This is not sitting well with me. It is likely I will take the loss out of concern for my health and fear of what others have reported. I do believe I should be refunded due to medical concerns. What are your thoughts?

Bottom Line: No, I would not recommend this to a friend

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Steven ribota
US
Jul 16, 2019 12:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm in the same boat as you they will not refund $6, 500 to me and never got anything done. I was curious if you ever looked into a lawyer

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Join Weber
US
Oct 26, 2019 7:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lets get together and get as many people as possible to go up against them. my email is betterlife4mary@gmail.com
THIS IS NOT RIGHT! READ ALL THESE- OMG I AM READY TO FIGHT. LIKE ALL OF YOU PROBABLY NOT FINANCIALLY CAN AFFORD ATTORNEYS. BUT LETS ALL GET TOGETHER AND SEE WHERE THIS TAKES US.
MY GOAL REFUNDS PLUS DAMAGES AND WE ALL HAVE THEM.

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Elle Summer
US
Jul 09, 2021 8:54 am EDT

I’ll call the lawyer group as well

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Yvonne Leid
US
Mar 06, 2022 3:32 pm EST

See, that's the problem right there. WEIGHT LOSS, you don't go to sono bello for WEIGHT LOSS. It's LOSS of inches not weight.. No one mentions their BMI. Were you an ideal candidate to begin with.

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Marlene Matthews
US
Sep 09, 2015 10:57 am EDT

Well, I am glad I read this page first. I liked the thought of ice sculpting, lazer, and no down time. But after reading so many disappointments and horror stories, I am putting my money on new countertops, HaHa at least I will feel good everytime I look at them, instead of disappointment in a mirror for shoddy appearance !

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Dush
US
May 29, 2017 12:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Don't waste money to kill urself with unnecessary radiation. I can have u loose 12 pounds/month for far less that that with healthy diet and few hrs of exercise per week.

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Kristymarie
St Charles, US
Mar 04, 2021 6:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I’ve been saving money for years to get the body contouring was so excited and now... I’m keeping my money thank you all for sharing!

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crisusa66
US
Oct 28, 2015 2:31 pm EDT

I had the same problem. Paid 12K, with no results. Anyone asking for money back? Law suits?

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Join Weber
US
Oct 26, 2019 7:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of crisusa66

LEST ALL GET TOGETHER- JOIN ME! betterlife4mary@gmail.com. I want us to get my money back and if not. I WANT TO PUBLICALLY RUIN THEM.

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Sandra Resendiz
US
Nov 30, 2023 7:39 pm EST
Replying to comment of Join Weber

hi,I see you complain and it happens to me, too I want to contract a lawyer are available to contact me,?my name is Sandra

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Ms. L. Williams
US
Nov 30, 2015 10:52 am EST

I had the same experience, which is no results. I had the surgery 8 months ago. After the swelling went down, I was the same size as I was when I started. I followed the
post op instructions too. It was embarrassing for people to know I spent that kind of money with no results. Have any of you reached out to them to discuss your concerns? I believe one of you mentioned they said you can pay more money to have it redone. I don't have a lot of money, I sacrificed a lot in order to have the procedure done. The people were so nice at the office. I have a friend that went to New York to have a Mommy Makeover, she looks great! We saw results after two weeks. She told me I shouldn't have had it done here Kansas or Missouri. I'm just disappointed.

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Athena Jaeger
US
Jan 18, 2016 3:34 pm EST

Agree with all of the complaints.

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Cnda
CA
Mar 01, 2016 7:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Thank all of you for sharing you stories to help those of us deciding. I am appalled by this, I hope this business is investigated. I also notice under every complaint I have seen the first comment is someone defending them. Me thinks they have some damage control people on payroll. Thanks again to all who shared

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hate the procedure
US
May 03, 2016 9:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had lipo on my upper and lower abs and inner thighs I am very displeased I may as well have put a match to my money because I see absolutely no change. I am now told it will take about a year to see the full results of course I was not told that in the beginning I am so upset I saved that money to have this done and now i'm told a tummy tuck would have been more effective (wow) Sona Bella don't go don't waste your money it DOES NOT WORK

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threeblueyedboys
US
Jun 06, 2016 9:57 am EDT

I had my inner thighs done 2 weeks ago and I LOVE them already!

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Join Weber
US
Oct 26, 2019 7:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Where did you go and what Dr. did you see? Sonobello seems to have one policy for all their locations. I hope it stays. But really liked to know where, who and what location?

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Micki Al's Daughter
US
Jun 11, 2016 2:15 pm EDT

when I went for a free consultation, I was told I had to have all 4 procedures done as they did not want to waste their time with me coming back a second time..I also had to order a body suite...I wanted to order it myself as I could get it direct from the company, but they lied and said it was by my measurements only and was $250.00... It came in the mail...and the exact one I was was going to orderl was only $42.00 and it was a Medium. No special measurements. Another lie... I was so disgusted I never went back...my skin was very smooth before the procedure...NOW IT LOOKS LIKE COTTAGE CHEESE... THEY OWN ME A REFUND... I exercise and eat healthy and have not lost one pound...go figure...I AM ANGRY.. CAN I JOIN A CLASS ACTION SUIT

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Join Weber
US
Oct 26, 2019 7:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is Mary, I am trying to get as many people as possible to contact me. Lawsuit and or show the world what kind of business they are. betterlife4mary@gmail.com

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Kikid
US
Dec 10, 2019 1:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Join Weber

can you reach me at carol at funstays dot com?

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Sheila Vacek
US
Aug 11, 2016 12:38 pm EDT

Thank you all, I signed up to have someone call me with a $250 coupon off the surgery of $1295 per area,
I think I will cancel my thoughts and try BMI of South Texas here is SA, Texas.

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Laurie Wolf
US
Aug 27, 2016 5:01 am EDT

Thank you all for this site.. I was thinking about this procedure and now that I read all the reviews, I'm happy I did not apply for the consultation.. apparently this company has given false promises they are willing to take high dollars for, with no results. Also not advisable to have any procedure done without speaking with the doctors beforehand, not to mention no pre op testing (ekg, chest x, blood) a very poor practice.

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mccoy9978
Cleveland, US
Dec 10, 2016 9:06 am EST

If you have noticed the commercials, some of the models are from the LifeStyle Lift commercials. Sono bello and Lifetstyle Lift are the same company! So, BUYER BEWARE!

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lbcafss
US
Aug 27, 2016 3:08 pm EDT

Which Sono-bello location was this? where you had no results?

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Shayna123
US
Aug 02, 2017 10:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of lbcafss

Mine was houston

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Brian Deitz
US
Jan 07, 2017 2:00 pm EST

I had my upper & lower abs as well as my love handles done. The I was so messed up during the surgery I remember feeling the metal gouge into me a few times and after the dr showing me some jars saying it was 10 lbs of fat, but when I got home on the scale I was 3 lbs down. I'm still not confident they removed 10 lbs of anything, but I'm at 3 weeks and was just charged $125 for my 2nd stage compression outfit. I can see some difference in my stomach, but not my love handle area. Clothes are not falling off me or anything. Everything still hurts, supposedly I'm still swollen. I didn't bruise much which was surprising. My lower stomach is still in pain/numb weirdness. Itching has finally stopped. I haven't found this burst of metabolism the rep told me I'd experience yet. I have been fearful about the end results especially after reading this... they also put me on a no sodium diet and told me I was super swollen when I went back a week after. I have a glimmer of hope still, but it is swiftly fading as time goes on and results are not visible on the scale or with my clothing. No one has said anything positive about looking any better or noticed at all at this point. Hopefully in 3 more weeks I'll have something positive to say, but so far it is adding up to what everyone else here is saying including the unreasonable price tag (around $10k due to max bmi which was NEVER measured in any way except a height/weight chart they showed me by the way).

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Join Weber
US
Oct 26, 2019 7:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

prays for you, I hope people get result any results. I hope you get some results. I looked at the jar where they showed fat removal. looked like a quarter cup or less. And I look worse I am 5 months out. I had back, hips, stomach, thighs. And that's all that came out. Good luck hang in there you might be a lucky one. :)

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user2200423
Carver, US
Mar 31, 2021 12:30 am EDT

I feel your pain. #beentheredonethat

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Nubbins05
US
Mar 21, 2017 10:02 pm EDT

i am so glad that I as always read reviews before ever jumping into anything, no matter what the price. What ever happened to a good old work out and healthy living. At one point I was 309 and lost 157 lbs, but not without ALOT of HARD work in the gym. With that kind of money there are alot of home gyms ect... and other things that will come to you and WILL WORK! I don't have the time to go to a gym anymore but that's NO excuse to not work out especially if you have thousands of $$ to put on something that won't work. Probably if you were stick thin and obsessed with your body it may work for a few ounces, I was looking into this for a spare tire from a c-section gone bad which left fat in an unwanted place but SONOBELLO will not be the place I go. To all you this happened to please don't give it and you WILL lose the weight! I promise! We don't put it on overnight nor does it come off overnight as so many of these places claim to promise and good luck to all that are talking lawsuit and I hope you get back your money. Thank you so much for the courage to share your stories because that just shows you have the courage and strength to lose the weight and keep it off.

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Angel4u
US
Mar 21, 2017 10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I never heard of this company. To those of you who went they tye procedure I would be filing a huge malpractice lawsuit this has fraud all over it. Am sorry to those of you who have been affected it's not right at all

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Neosha Sanders
US
May 11, 2017 12:31 am EDT

I just went in to talk about what i was getting stomach and back liposuction and the lady was persistence in me putting down money to get the process started, I told her on many occasion that i was nerves and that i was unsure . I talked to the same lady who allowed me to touch her stomach, she informed me that she had already got it done. However, after reading all these comments i have called to ask for my what i put down back. I wish i would have seen this before i put down any money. I called my cc company and they assured me that they will be getting me my money back. This is sad, I mean i did do some research on Sono Bello, i saw some great result but the negative out waded the positive. I can't take that chance when my body is not that bad off. I just wanted a little enhancement to the figure i already have . I guess i will go back and try dieting again. I see someone was talking about why spend that much money when you can diet. Well i know it is very hard for me to loose wight when i diet so if dieting works for you then good, but don't knock anyone for the options that they are taking. My heart goes out to the ones that have done this procedure and not seen any result. The fact that you have spend all that money, I know because they were charging me 7, 000 for mines, i glade i opted out before it was to late. I went to the one in Houston off southwest loop. Have anyone been to that location if so what was your result.

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Bmansmom
US
Aug 02, 2017 12:06 am EDT

11k for bra roll, chin, upper and lower abs, hips, flankswith little results. I feel extremely ripped off.

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amoul
US
Jun 22, 2019 5:07 am EDT
Replying to comment of

Of course it’s gheir fault, if they can’t produce results they shouldn’t accept the money!

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Denita Denita
US
Nov 30, 2017 11:29 pm EST

Is the down Payment Worth fighting for?
A couple weeks ago I had my first meeting at SB. I was excited about the process and looked forward to speaking with a Dr. I met a sales agent. She was pleasant enough but truly a good sales person. In the end I agreed to pay the down payment and sign the non refundable agreement. They got me, never make such a decision without meeting with a Dr and giving it some thought.

I later had a routine medical appointment with and unrelated physician. My findings came back with abnormal . Being what I thought was the picture of health, I was terrified. I was informed to get further testing. The last thing on my mind now was alternative surgery. The night before my physician consultation, I couldn't sleep. I paid +$1200 down and thought it was non refundable. I thought about how the trauma could effect me or the meds. Was it worth my health just to smooth out some problem areas.

Later thatI received a reminder call that I had my appointment coming up the next day, later that night i received another call saying that there was a cancelation and I could come in an have the surgery at the time of my consultation. I told the person no. I had decided not to go through with it but I wanted to meet with the Dr. and let him know what was going on and my thoughts. Maybe I would just postpone or just take the $ loss. I met the Dr and Nurse they were pleasant enough. He even reviewed my medical findings the other Dr. had given me. He and the Nurse assured me I would be ok and sometimes findings come back irregular and they understood if I wanted to postpone to a later date until I felt better.

As I was checking out the receptionist inquired about the rescheduling. I told her earlier about my medical findings and that I was scared but since I could not get a refund I would reschedule later, if the findings improved. She said medical reasoning may have exception, she was pleasant but still encouraged me to reschedule later and they would hold the payment. After thinking about it for a moment, with the financial burden lifted I thought about my health and said cancel, in summary I would take the refund due to medical. I thanked her and the staff and departed, I felt good about my experience until about 10 minutes later when I received a call from the receptionist. The nurse said I could not get a refund because the appointment was less than 5 days away. Keep in mind all of this including the new medical findings just occurred within the past two weeks.

Bothered by this I contacted associates that had undergone simular procedures in Florida. I was told that a medical work up should have been done before the surgery. Scheduling me for surgery without the basics eval, labs etc was dangerous. This made sense. I was initially assessed by a sales person, though all appeared kind what type of agency would not assure the customer is healthy. Why would a non refundable fee be initiated before consultation with a Dr? Why would someone call me the evening before to offer me surgical rescheduling for the next day. Again all of this occurred within 2 weeks and largely during the holidays. It was not communicated to me clearly that if I had a medical issue I needed to cancel within 5 days. I feel conflicted and had. Tonight I just read SB reviews and they are frightening. Since I could not get a refund I have postponed until I complete further medical testing. This is not sitting well with me. It is likely I will take the loss out of concern for my health and fear of what others have reported. I do believe I should be refunded due to medical concerns. What are your thoughts?

Bottom Line: No, I would not recommend this to a friend

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suz3
US
Dec 07, 2017 12:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have the same complaints and would like to have a class action lawsuits against them. It sounds like there are plenty of us that have been wronged by sono bello. If any one has filed a case please let us know.

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alvrocar
US
May 30, 2018 11:41 am EDT
Replying to comment of suz3

Yes, I'm in... no real results. I want my $$$ back
Rosanne alvrocar@aol.com

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Nioka Williams
US
Aug 14, 2018 9:16 pm EDT
Replying to comment of alvrocar

Yes me too . I want my dollars back as well . They Bamboozled me out the of my money tell me something that did not happen. No results

Philnioka@aol.com

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Cherry Carver
US
Apr 27, 2019 5:52 am EDT
Replying to comment of

Go back to grammar school, AmyMck1960. It's spelled "you're, " nor "your" when you contract YOU ARE. "Your" is possessive. Now, stop harassing these people. They endure enough pain as it is. Not all weight gain comes from inactivity. It comes from childbirth, illness, clinical depression, genetics and ingredients in food that should never have been added, like HFCS. Grow up and develop some empathy.

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Kristymarie
St Charles, US
Mar 04, 2021 6:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of

Does degrading people make you feel good about yourself? Classic case of the bullied becoming the bully, either that or you work there, either way I’m praying for you

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Abomb34
Denver, US
Dec 23, 2021 12:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of suz3

Did anything ever come out of this? I think a class action suit would be effective.

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TheMasterPlaysz -_-
US
Mar 14, 2022 1:37 am EDT
Replying to comment of Abomb34

Hello

I’m so disappointed, no results for me….

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rlmamacita
US
Mar 29, 2018 9:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had my upper arms, lower stomach, love handles and inner thighs done several years ago. Now the fat they removed has relocated to my back (ugh), chin ( :( ), and upper abdominal area which just doesn't look nice. I would have rather had my muffin top than no waist and a tire under my boobs. Don't do it. Your body will never be the same!

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Yvonne Leid
US
Mar 06, 2022 3:37 pm EST
Replying to comment of rlmamacita

Why were you eating to gain. Your supposed to change your diet. Because weight will return in other areas. Didn't you hear that.

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JulR
US
Apr 05, 2018 6:49 am EDT

Does anyone know any doctors that help with weight?! My problem is more in the middle and I really wanted to get sono bello done, but it seems to me glad i saw this. I really need to start looking at working out and I know there is not magic diet pill out there, but something to help start me out. Or any plastics surgerys doctors in Chicago area

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jbl1234
US
Jul 08, 2018 11:35 pm EDT

Kay Love, Sonobello Senior travel consultant, compromised her integrity by transfer large amount in thousands of her husbands money to her individual bank account while her husband having extended critical surgery.
Would anybody feel comfortable dealing with a sales consultant that steal money from her husband?

Kay Love Live to Love Money 💕

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NothingToSeeHereKeepMoving
US
Oct 18, 2018 1:03 pm EDT

I never had work done but a co-worker was thinking about it tomorrow, however I decided to read up on the business and I'm glad I did, I show her all the reviews, both from clients and employees of the company, both have had nothing but nightmare experiences with this company, upon hearing all this, as well as the case where someone died, she has decided not to go through with it! I can't believe such a gosh awful company like this exists. Anyone who values their reputation don't work there, and clients, run the other way. This is a place where souls are sold and thrown away.

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Kim Mays
US
Dec 30, 2018 2:56 am EST

I had the gastric balloon, went in for a trial run. The pill was smaller, and swallowed it with a thickened liquid. The day of the gastric balloon placement, the pill was twice the size and I was unable to get it down. The MD became impatient and shoved the pill down my throat. I began to choke and the nurse and doctor did not flinch. I was lucky enough to cough it out. He again shoved it down my throat and said that each pill is very expensive and that the encasing is going to dissolve. Once it was down and at home I felt like I was going to die. As a result, I aspirated. Such an unprofessional place of business. I never went back for my second or third balloon. I was afraid to call to schedule the removal but it is done at an endoscopy center. Heed the warning.

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TaraTT123
US
Mar 11, 2019 8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Kim Mays

Which location were you at? I had my balloons removed today and I’m in St. Louis. I regret having the procedure done.

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Athena Jaeger
US
Sep 05, 2019 11:07 pm EDT

Any advice on how to initiate a law suit and where? I'm in CA. I had my stomach done a few years ago and have hard internal scar tissue across the length of my stomach that looks like a roll of fat. It's deformed me forever and I am afraid of any medical risks this can cause to me.

If anybody can please direct me to where and how to file a suit, I'd really appreciate it. I don't want to get ripped off on an attorney costs unless it's legit.

Thank you

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Yvonne Leid
US
Mar 06, 2022 3:34 pm EST

Did you do your lymphaticassages.

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Steven j Ribota
US
Oct 02, 2019 10:07 am EDT

Lawyers Please read and contact me at steven.ribota@gmail.com or call me [protected] if you feel like there is a chance at a lawsuit. i paid nearly $7, 000 and Never got the procedure done. They will also not reply to my emails nor do they call me back. When i call to talk to someone they say someone will get back to me and never do.

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Steven j Ribota
US
Oct 02, 2019 10:10 am EDT

they blocked out my email after the name stevendOTribota at gmail.com or mobile is nine five one four zero three four two eight zero

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TTalbert!
Wichita, US
Aug 07, 2023 4:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I believe my email was blocked too, i never get a response

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Sussan D Contreras
US
Jan 21, 2021 1:12 am EST

I am curious as to what procedure everybody is complaining about? I have an appointment in a couple weeks for TriSculpt. It’s only a consultation but after reading all these reviews I’m afraid to even step foot into one of their locations. I’m scheduled at a Beverly Hills location in California. Is this the same procedure everyone here has had done with no results? I am truly sorry to hear what everybody is going through.

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Goannie
Clinton , MD, US
Jan 24, 2021 3:10 pm EST

Hello Susan, I understand how you are feeling, however I had the same concerns but I also concentrated on the end results, which was what mattered to me . I had a positive experience with the doctor and the staff that overseeing the procedure that I recently had done . I was very pleased with my results that within a two week period I stated seeing results and I definitely liked what I was seeing this far I know during my week post op I was still sore but I paid attention to the post op care . I cannot say enough what I have gained from doing the procedure I have no regrets at all. So Susan you are going to read some news that people are not happy about their results but I stand on my results and I am happy about mine and my clothes fit differently especially my sweaters and blouses . I look very nice and have gotten many compliments along the way . I am still wearing my body suit but not as much . I hope you like what you see when it’s over for you . Angie

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Janet Drak-Cook
US
Feb 24, 2021 1:46 pm EST

I had the trisculpt ex. I am happy for my lower stomach skin removal as it has been an embarrassing part of my life for so long. But as for the lipo, it was a all for not. I am 7 months post- op, and have not gone down any pant sizes. I have 2 hard fat pockets on my sides where they removed fat that will not go away and are sensitive still. The procedure itself hurt very bad, even with the meds provided. I am sure it is different for everyone, but I am not happy with my results. $8, 500 later, I was hoping for way better results. Even though I am very leary, I am going to try to have the satisfaction surgery done. NOT LOOKING FORWARD TO IT!. They have yet to return my emails.

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SharynSB
US
Sep 22, 2021 8:19 am EDT
Replying to comment of Goannie

Curious... did you have a higher BMI or did you go into the procedure already on the thin side?

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Wasteofmoney2021*
Geneva, US
Oct 11, 2021 10:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had my first procedure a year ago...with a follow up satisfaction procedure that was a COMPLETE nightmare. I wear the same size clothes. Loose, saggy skin...a loopa lower belly; that I didn't have before the procedure. A complete waste of money and my body is disgusting now! I was sent a $100 visa gift card for my terrible result complaint.

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LadyMD
US
Feb 01, 2023 8:33 am EST

That's exactly where I got mine. Run...

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LadyMD
US
Feb 01, 2023 8:36 am EST

I feel the same way, disgusted of my appearance with so many nasty scars

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Steven Jeffrey Ribota
Corona, US
Mar 30, 2022 9:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stay away from this company they will steal your money. Got my money taken and never received the procedure. You won't get your money back they are straight up con artist. PLEASE STAY AWAY

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Z_T
US
Jun 16, 2022 8:27 pm EDT

I am 8 days post op and I already feel your pain and have a similar horror story. I am very heart broken over the truth that i have learned and now I see there are others like me. Now that I am specifically looking at what is next I am trying to get ahead of the reality of this situation.

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Amy D Pennell
US
Jul 27, 2022 1:22 am EDT

I feel the exact same way. It's been over a year and a half, and I'm having revision surgery in September. I've never been so upset and embarrassed in my life. I ended up having a hematoma, I didn't drain hardly any. I just pray they do the right thing this time

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Demetria Murry
Kansas City, US
Sep 20, 2022 9:22 pm EDT

I hope you are better, I did have work done 8/17/22. Hopefully what they are saying "give it time" will start showing up because I am NOT satisfied of what I'm see. And the staff seems unbothered and give you a notion that your bother them😑

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Tricia D
US
Nov 19, 2022 1:29 am EST

You all should try prescription drugs Saxenda or Wegovy. Wegovy has average weightloss of 13-20%. Saxenda is 8-10% but is more readily available than Wegovy. Wegovy currently has a shortage but it's supposed to be resolved by year end. Both are expensive but my insurance covers both. Both are FDA approved for weight loss. The shots don't hurt at all and everyone I know who's had it has lost weight. Ranging from 10 lbs to 85 lbs. Talk to your doctor to get it.

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AutumnLeah33
Marysville, US
Sep 21, 2023 4:05 pm EDT
Replying to comment of Tricia D

U can’t just get those medications because u want then . If u dint have diabetes insurance won’t pay for ozempic and Wegovy-same thing btw- just higher dose…. But the cost is exceptionally high if u pay cash so it’s not just an say answer

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LadyMD
US
Feb 01, 2023 8:31 am EST

Your story sounds just like mine. I paid almost $16,000 for absolutely nothing. My family nor ppl that haven't seen me in a while couldn't even notice I had got anything done. If anything I'm more stressed now & I'm under medication because now I'm suffering with depression. Hate the results 100%

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S Swope
Franklin, US
Mar 07, 2023 10:22 pm EST
Replying to comment of LadyMD

Sounds like my story as well. Horrible results and a big expense that I’m stuck with. No one knew I was having it done because I wanted to see their response and not a single word from anyone even after a year. I have a lot of built up scar tissue and adhesions that created lumps and craters, and yes I massaged and did everything I was supposed to do. It’s horrible and it’s sad to see others have the same bad experience.

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  1. Sono Bello Contacts

  2. Sono Bello phone numbers
    +1 (800) 995-1136
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    Customer Service
    +1 (659) 599-7426
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    More phone numbers
  3. Sono Bello emails
  4. Sono Bello address
    1200 112th Ave., Northeast, Bellevue, Washington, 98004-3817, United States
  5. Sono Bello social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024