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Southside Brake & Auto Customer Service Phone, Email, Contacts

Southside Brake & Auto
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Southside Brake & Auto Complaints 1

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Southside Brake & Auto I entrusted my car to this business on April 9th, 2022, with the understanding that the repairs would be completed within a week and a half

I entrusted my car to this business on April 9th, 2022, with the understanding that the repairs would be completed within a week and a half. I paid the deposit on April 11th and shortly after, I encountered issues with the contact number I had been using to reach them. Frustrated, I visited the shop in person on April 19th to inquire about the progress. They assured me that my car would be ready by Monday, April 25th, 2022, and provided me with a different contact number.

Throughout the entire duration that they had my car, they never proactively reached out to me unless it was in response to my missed calls. Despite this lack of communication, I paid the remaining balance and retrieved my car on Friday, April 29th, 2022, around 4pm. Unfortunately, the car was not in a drivable condition and I had to return it to their shop before 7pm on the same day. This unexpected turn of events forced me and my two small children to walk home along a busy highway.

The business has shown no remorse for the inconvenience caused and has only offered vague reassurances that they are "working on it" throughout the entire month. Their lack of communication has resulted in me having to walk to work, as they have failed to provide any updates or progress reports. Despite having paid the full balance, the car remains unfixed.

On April 30th, I called them again and was informed that they were still examining the car. They promised to call me with an update by noon, but failed to do so. I took the initiative to call them back before noon, and they informed me that they were still searching for the necessary part. They anticipated finding it by Monday, May 2, 2022, but stated that there was nothing else they could do at the moment. Additionally, they claimed that they had charged me the wrong amount and insisted that I owed them an additional $75. I firmly expressed my refusal to pay more, as they had already given me a $100 discount for a defective crankshaft.

Throughout this entire ordeal, the business has demonstrated a lack of communication, causing significant inconvenience and forcing me to rely on walking as my means of transportation. To make matters worse, after finally returning my car, it broke down again on the same day, leaving me and my children stranded on a busy highway. I am now without a car once again, uncertain of when it will be properly repaired, and they are demanding an additional $75 from me.

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Is Southside Brake & Auto Legit?

Southside Brake & Auto earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Southside Brake & Auto highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Southside Brake & Auto to understand what to expect from them.

Southside-brake-and-auto.business.site has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Southside-brake-and-auto.business.site you are considering visiting, which is associated with Southside Brake & Auto, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

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About Southside Brake & Auto

Southside Brake & Auto is a reputable automotive service provider located at southside-brake-and-auto.business.site. With a wide range of services, they cater to all your vehicle needs. From brake repairs and maintenance to comprehensive auto inspections, their skilled technicians ensure top-notch service. Whether you require routine oil changes, tire rotations, or complex engine diagnostics, Southside Brake & Auto has got you covered. With their commitment to quality and customer satisfaction, you can trust them to keep your vehicle running smoothly. Visit their website to book an appointment and experience their professional automotive services today.

Overview of Southside Brake & Auto complaint handling

Southside Brake & Auto reviews first appeared on Complaints Board on Oct 21, 2023. The latest review I entrusted my car to this business on April 9th, 2022, with the understanding that the repairs would be completed within a week and a half was posted on Oct 21, 2023. Southside Brake & Auto has an average consumer rating of 1 stars from 1 reviews. Southside Brake & Auto has resolved 0 complaints.
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  1. Southside Brake & Auto Contacts

  2. Southside Brake & Auto phone numbers
    +1 (470) 251-5113
    +1 (470) 251-5113
    Click up if you have successfully reached Southside Brake & Auto by calling +1 (470) 251-5113 phone number 0 0 users reported that they have successfully reached Southside Brake & Auto by calling +1 (470) 251-5113 phone number Click down if you have unsuccessfully reached Southside Brake & Auto by calling +1 (470) 251-5113 phone number 0 0 users reported that they have UNsuccessfully reached Southside Brake & Auto by calling +1 (470) 251-5113 phone number
  3. Southside Brake & Auto address
    2361 Highway 42 N, Jenkinsburg, Georgia, 30234-2317, United States
  4. Southside Brake & Auto social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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